Analysing Organisational Design and Change Management at M&S

This report examines the organisational design and change management strategies implemented at Marks & Spencer (M&S). It begins by defining organisational design and change management, highlighting their importance in achieving business objectives. The report explores the relationship between these two concepts, emphasizing how they contribute to restructuring organisational processes and systems. It also discusses different types of changes, including transformational and psychological changes, and how these changes impact the organisational design. The analysis includes the implications of changes on the organizational design of M&S, and how M&S can improve its strategies. The report concludes with a summary of the key findings and references used in the research.

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Marks & Spencer is chosen which
is a British multinational retailer
with headquarters in Westminster,
London. The company was
founded in 1884 by Michael
Marks and Thomas Spencer and it
specialise in selling high quality
of clothing, food as well as home
products.
Organisational Design
and Change management Conclusion
Value and contribution towards organisational success
(Marks and Spencer)
Organisational design: It refers to the
process of orienting the organisational
structure with their objectives or goals in
order to increase effectiveness as well as
efficiency of a business. Within the
Marks & Spencer, a company design a
flat structure which extent to the
restricted management in order to
motivate workers to highly participate in
the decision making procedure of a
company.
Change management: Changes are
considered as a movements in the current
states of a company for the future states
which assists in increasing the stability
and sustainability in order to take a
competitive edge in the marketplace.
It is concluded from the above
discussion that
Organisational design and
change management both are
important and crucial for an
organisation in achievement
of its desired goals and
objectives.
Introduction Discussion
Organizational design
Change management

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Relationship between organisational design and change management in the context
of M&S by using organisational situations
Different types of
changes that can affect
organisational design
Increase productivity
Improved
communication
Transformational
change
Psychological change
Transformational changes: It is
considered as a process of radical
changes which orients a business
organisation into a new direction
which consider the unique level of
effectiveness. In other words, it
implies a basic changes in the
strategies and procedures which were
earlier used by the Marks and Spencer.
Psychological changes: This kind of
changes are related to the behavioural
alterations of employees which can
impacts on the organisational design.
For instance, when a manager reach or
response rudely or impolitely with
workers then it may loose their
confidence and ultimately company's
productivity and profitability comes
down.
Critically evaluate the complex
relationship between organisational
design and change management
It has been viewed that there is a close
relationship between the organisational
design and change management which
helps in restructuring the organisational
processes, systems, tools as well as
techniques in order to adopts changes.
Eriksson, T. and Kadefors, A., 2017.
Organisational design and development in a
large rail tunnel project—Influence of
heuristics and mantras. International Journal
of Project Management. 35(3). pp.492-503.
Kasemsap, K., 2018. Mastering social
media in the modern business world. In
Social Media Marketing: Breakthroughs in
Research and Practice (pp. 111-137). IGI
Global.
References