Leading Business Organisations - Case Study: Analysis of SAS.Com

This report analyzes the SAS case study, focusing on leadership and organizational practices within the company. The introduction provides background information on SAS, highlighting its challenges in maintaining employee satisfaction and adapting to market changes. Part A delves into motivation theories, including Herzberg's Two-Factor Theory and Maslow's Hierarchy of Needs, examining how SAS can motivate its employees and meet their needs. It also explores leadership concepts, such as behavioral and situational theories, and how these can be applied within the organization. Furthermore, the report examines organizational structures, including functional and divisional structures, and their impact on SAS. The report concludes with a summary of the key findings and recommendations for SAS to improve its leadership, employee motivation, and organizational effectiveness.

Leading Business
Organisations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
PART A...........................................................................................................................................3
A.1...............................................................................................................................................3
A.2...............................................................................................................................................5
A.3...............................................................................................................................................7
PART B............................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES .............................................................................................................................10

INTRODUCTION
Leading business organisation means when the company has to grow at that time
management take various initiatives for the same. In addition to that all that effort that is done by
the management end's that leads to grow towards the growth. As per the given scenario present
report is based on the SAS that already became the best place of the world where they work free
as well as great infrastructure. In this case study SAS observe that most of the U.S employee are
not happy with their job. As per the ratio in the US only 30% people are satisfied with their job.
In this case they all are not focus on the high pays because high pay are not important but the
level of satisfaction create matter. After all that SAS develop a institute that leads to play a
infrastructure that ding various services in worldwide (Benn, Dunphy and Griffiths, 2014).
SAS is a company who develop their software with perfect quality as well as their good
experience with the same. In 2008 SAS observe that their customer are now not interested in
their products. It is quite sure that it is impacted on the software industries. In this company
having their 23 year record that earn profit and now it leads towards the end. At the age of 70,
now goodnight want to develop strategic-plan with various ideas and innovations. He focus on
the cutting cost from their competitors and in this they focus on the high level of work esteem.
Individual develop a software that inspire workforce in a effective manner. Now software
become effective as well now individual can concern with the same and goodnight become forty
seventh richest management in the America. For this SAS business owner and its management
doing the best work that leads to the better growth. In this they use a better leadership style that
leads to the work in a effective manner (Belschak, Den Hartog and Kalshoven, 2015).
PART A
A.1
When a company is on the growing stage at that movement company have to want their
employee support towards the goal achievement. As per the given scenario management concern
with the employee expectoration also. In the below section SAS management use a systematic
motivation step by step that leads to inspire their employee in a effective manner.
Motivation concept
In this management of SAS has to clear the concept of the motivation in which they focus
on the various points such as work balance, attitude towards the work and satisfaction of

employee. All above things will leads to manage their work in a effective manner. They has to
use motivation theory and model to develop the skills of the employee so that it impact on the
customer and its satisfaction level. Here various theories are listed below that cover all the
motivation parts in the organisation (Leadership Theories . 2016).
Herzberg's Two-Factor Theory
This two-factor theory of motivation based on two employee who they are ready to hard
work and the another who never want to do hard work in the organisation. SAS having serious
problem in which they have to focus on the working quality so that it assist to manage the work
in a effective manner.
Motivate factor: In this situation SAS want to support on employee sides so that they has
to focus on the motivation of the employee. In which management of SAS focus on the best
working but it is also included level of enjoyment with the work as well as employee positioning
in work.
Hygiene factor: In this point HR manage motivate all that employee who are
demotivated as well as various factors. So that employee become capable towards the work. In
which salary issues as well as better relationship included in this. When the SAS use all above
things leads to the better co-ordination in the working criteria. SAS has to apply it to the
workplace so the result is about fair pay and good working condition (5 Psychological Theories
of Motivation to Increase Productivity . 2016).
Maslow’s Hierarchy of Needs
In this point management concern with the needs of the employee in which if their needs
become full fill so that it leads to enhance the level of satisfaction in the workplace. In addition
to that five steps are listed below that assist to enhance the better creative in the products as well
its effectiveness towards the same.
Physiological needs of the employee: In this SAS focus on their basic needs from the job
that only is that they has to accomplish their basic needs and for this individual are ready to work
with the passion (Parker, 2014).
Safety: A employee always suffer from the fear level from the company's end. In this
management of SAS ensure to their employee that they are capable towards the financial secure
with the organisation. In addition to that this will assist to manage the work with the
positiveness.

Love Needs: A employees have to need relation that support towards the special one who
always motivate in the troubles. So that management must focus on this needs also because every
employee is not one fit with all (Elliot and Dweck, 2013).
Esteem needs: This hierarchy needs play a circular role as per the given scenario because
it is based on the confidence level of the individual. In this level of working attitude is very
necessary in which they has to focus on the work with the passions and over view all that
demand of the customer with the developing of the software (Hoch and Kozlowski, 2014).
Self actualisation: It is a one more things in which individual focus on the each and
every point that must be accomplish all the desire of the organisation as well as its effectively
working.
Moreover the main aim of business person to adopt these theories for better and effective
learning of the individual that impact on the customers better services so that this will assist to
manage their needs in a effective manner (Daft, 2014).
A.2
In this management of the company must focus on the better leadership conceptual and
use appropriate one that is based on the SAS case situation:
Leadership concept
SAS must use the leadership style and this is only because that one healthy competition
will leads to grow. For the same goodnight focus on the better leadership so that it impact on the
best working so the productivity become higher as well working is also become effective. This
study influences the work in effective manner so that they can chive the objectives in a effective
manner. Moreover SAS management has to know about the concept of leadership as well ass
their effectively achievement. For this management use two differentiate theory that assist to
manage the work in the SAS in a effective manner. This will also assist for the accomplishment
of the needs of the customer and loyalty toward the organisation (Northouse, 2015).
Behavioural theory
in this management of the SAS focus on the employee behavioural towards the work. In
addition to that management concern with the two different things in which first they focus on
the completion of the task and another one is customer points. When the management of the SAS
develop leadership style at that point it must concern with the customer changing behavioural
with the company (Zheng and Kelley, 2014). In addition to that management has to concern with

that why customer are not ready to purchase company software and accordingly to that
management develop style of behavioural that assist for enhance the skills in the employee. In
this management of the SAS develop a strategic-plan in which first they evaluate each and every
need and then use the leadership style (Altinay and et.al., 2015).
Situation theory
In this management concern with the present situation and according to that they use the
way of theory. For which SAS must use this theory that assist to manage the software clearing as
well as level of easiness that occur that customer are ready to purchase it because of the easy use
of software. In this management of SAS focus on the circumstances and accordingly they has to
focus on the work. This will assist to manage the situation in a effective manner (Hogg, Van
Knippenberg and Rast, 201).
Functional theory
In this management concern with the running functions in which management concern
with the productivity as well as all that work that must be run in a effective manner but they are
not running so. In this situation management has to provide training in which HR manage of the
company focus each and every function and find out all that point that needs to update .
According to that management can concern with the work that must be harmonious running all
the business function so that work will be done in a effective manner. So the overall impact is
good on the consumer and purchasing of software become more higher (Nohria and Khurana,
2013).
All this theory cover efferent things so that this needs to solve the problem in a effective
manner. In addition to that management must concern with the work and this will assist to
manage the situation in a effective manner. SAS feel that employee are paying attention towards
the client so that they are not purchasing the things because they are actuality not knowing the
level of software. For the same management use all above leadership style that cover the
situation in which individual focus on the best and effective work that must be effectively done
because of the better understand the level of situation. In addition to that management also
concern with the behavioural aspects that covers the customer and employee both. So that it
covers the situation of both parties in effective manner. Moreover all above leadership style is
good for the management because of the working spirit towards the work as well as its
effectiveness towards the work (Ekberg and et.al., 2016).

A.3
In this management of the SAS must focus on the organisation structure that must be
concerning point. If good structure is adopted by the management at that movement chances of
successfulness become increasing. In addition to that management of the company has to use a
planned structure that concern with the work level of the individual in the workplace (Jeston and
Nelis, 2014).
Functional structure
In this management of the SAS must on the best set-up that is based in the various department in
which they have to concern with the developing working criteria. In addition to that when the
goodnight observe that working become easy and demonstrate with the help of subdivision. At
that movement management use this strategic-plan and this will result as a development in the
level of quality. In addition to that this will also assist to manage the work in effective
department. In addition to that SAS focus on specification in the department. Each department
having quantitatively once that leads to their work in a effective manner as well as their working
will be improve soon. In another words management having septate department in which they
focus on the better corporation as well as level of communication so that this will assist to better
strategic-plan with the structure (Belschak, Den Hartog and Kalshoven, 2015).
Divisional structure
In addition to that management of the company has to use divisional structure in which
company use umbrella strategic-plan that means the same work is handle with the differentiate
countries. In addition to that management of the country must use this way of structure in which
they are ready to use this way that assist to manage the work in a effective manner. With the help
of this strategic-plan management of the SAS focus on the needs of the market as well as their
customer. Accordingly that they develop their strategic-plan as per the country, religious and
many more things that assist to manage the work in a effective manner. In addition to that this
will assist to manage the work with the costly that cover various points such as equip with the
work with the help of geographical area that has to be maintained by the management. In order to

that working will be easier with the help of same as well as its working effectively as well as this
will assist to manage the work with level of potential (Sparks and et.al., 2015).
Matrix structure
Because SAS use above both structure that shows individual use matrix structure. In this
management use to develop work in which a better divisional that covers the work with the mean
. In addition to that management of the company use to develop a strategic-plan in this that must
be consideration with the specification (Different Types of Organizational Structure . 2016). In
addition to that management of the company has to use various benefits that focus on the work as
well as use of this will assist to manage the work in effective manner. For the management
territory this will leadership to the better work as well as its working effectively with the
leadership successful (Homburg, Stierl and Bornemann, 2013).
Network structure
In this management must concern with this networking in which level of risk become less
so that this will assist to mange the level of risk in effective manner. In addition to that
management concern with new networking that gas to cover with the each and every point that
has to manage the work in a effective manner. Manager in this can be concerning with the level
of flexibility that must be one of the work that leads to manage the work with the level of
effectively (Henderson, Gulati and Tushman, 2015).
Moreover all this things will assist to manage the work in a effective manner. The level
of potentiality is also increasing in which management focus on the level of potentiality design
of the productivity as well as its effectively working is also included in this. When the
management of SAS use all above strategic-plan that time level of success become more
effective as well ass this will be assist to manage the work in effectively (Benn, Dunphy and
Griffiths, 2014).
PART B
Covered in Ppt

CONCLUSION
After summing up the all above study SAS management can solve their problem with the
effective manner. In addition to that management use their and various models that cover the
level of their working. In addition when the company use all above study at that time customer
also see their effectiveness that must be a concerning point. If company use the best leadership
that is assist to manage work as well as this will leads to the participation of the individual in the
decision making. In this strategic-plan is also included various things in the organization in a
effective manner. Moreover all above study is become successful when the organisation use all
this

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