Multiculturalism Conflict: Healthcare Setting in Australia Research

This research project investigates the impact of multiculturalism conflict in Australian healthcare settings. It examines the problem statement, aims and objectives, and a brief methodology including literature review, data collection (secondary and primary), interviews, and surveys. The project analyzes secondary data from government and healthcare websites, evaluates the impact of cultural differences on patient health, and assesses the effectiveness of existing policies. The research aims to identify factors contributing to cultural conflict, such as communication gaps and discrimination, and to propose strategies for minimizing negative impacts and improving patient care and safety. The project references relevant literature on multiculturalism and its effects on healthcare outcomes, focusing on cultural diversity and the patient experience.

Running Head: MULTICULTURALISM CONFLICT
Multiculturalism Conflict
Name of the student:
Name of the university:
Author note:

1Multiculturalism Conflict
Table of Contents
1. PROBLEM STATEMENT................................................................................................2
2. AIMS AND OBJECTIVES................................................................................................2
3. A BRIEF METHODOLOGY............................................................................................3
4. SECONDARY DATA AND DATA ANALYSIS METHODS........................................4
5. REFERENCES...................................................................................................................5

2Multiculturalism Conflict
1. Problem Statement
Multicultarism conflict is referred to as the different perception of the individual
because of the cultural difference. Culture have an influence in the health outcome of the
individual. It have an effect on the perception of the patient on illness, health and death. It
also influences the beliefs of the patient behind the cause of the disease (Rittle, 2015).
Cultural conflict between the patient and the healthcare staff effects the treatment of the
patient. It is caused by the communication gap and lack of respect and fairness (Blair, s2015).
Australia has culturally diverse population. People who are originally from the
Australia are observed to be healthier both in physical and mental way. High mortality rate,
frequent cases of mental illness are reported from the aboriginal population of the Australia.
They do not get the benefits of the health and safety as compared to the other population of
the Australia (Rudge, 2016). The aboriginal population of the Australia and the other
internationally migrated population do not speak the common language of the Australasia,
which causes a communication gap (Health.gov, 2019). Due to this, the physician are not able
to understand the exact issue of the. discrimination is also observed in the health care settings
(Van Keer et al., 2015). The patient is discriminated by the nurse and the other health care
staff and gets disrespected. Hence, due to the lack of proper treatment, their health starts
deteriorating and eventually leads to death.
2. Aims and Objectives
In health care and safety, several hurdles are observed due to the cultural difference
between the healthcare staff and the patient. The aim of the research proposal is to evaluate
the significance of cultural conflict in healthcare setting in providing care and safety and to
evaluate the impact. The objectives of the proposal are:
 To examine the cultural diversity of Australia.

3Multiculturalism Conflict
 To determine the current healthcare settings of Australia and whether any
discrimination occurs to the patient or not due to the cultural difference.
 Evaluation of the factors that are responsible for the cultural difference
 Examine the impacts of cultural conflict in health and safety.
 Evaluation of the strategy that will minimise the negative impact.
3. A Brief Methodology
To evaluate the negative impact of multicultural conflict such as, discrimination,
disrespect, lack of proper treatment in healthcare and safety, a research has been conducted.
The research is conducted by using mixed methodology.
Literature Review: Literature review is conducted to examine the negative impact of
multicultural in the healthcare settings which lead to the further health deterioration of the
patient. By conducting a literature review risk factor responsible such as communication gap
and irresponsibility of healthcare staff are also identified.
Data Collection: The secondary data related to the adverse effect of multicultural in
healthcare and safety is collected from the facts and figures from government website and
health care organization.
Interviews: Apart from the secondary data, primary data is also collected regarding the
impacts of multicultural in health and safety. People of different cultural background are
interviewed and response is noted. Result obtained after the interview will be compared with
the secondary data.
Surveys: In addition to face to face interview, surveys by using the questionnaire is also
conducted to evaluate the impact of cultural difference in health and safety among the patient
of a different cultural background.

4Multiculturalism Conflict
4. Secondary Data and Data Analysis Methods
Secondary data collected from government and healthcare websites are analysed.
From the secondary data it is observed that in order to minimise the negative impact of
multicultural conflict, a policy is formulated Multicultural Australia United in Diversity
Policy 2003-2006, which works on 4 principles, which are, responsibility for all, respect for
each person, and fairness for each person and the benefits to all (University of Notre Dame
Australia, 2019). Hence the primary data collected is evaluated with respect to the four
principles. Whether the principles are followed or not in the health care organization among
the patient of contrasting culture.
The secondary data collected is assessed and the impacts of the cultural difference in
patient health is analysed. after the collection of the data, it is evaluated graphically in excel
and the correlation between the patient health and their different cultural background is
evaluated.

5Multiculturalism Conflict
5. References
Blair, K. (2015). Young adults’ attitudes towards multiculturalism in Australia: Tensions
between the multicultural State and the intercultural citizen. Journal of Intercultural
Studies, 36(4), 431-449.
Health.gov. 2019. "Department Of Health | People From Culturally And Linguistically
Diverse Backgrounds". Health.Gov.Au.
https://health.gov.au/internet/publications/publishing.nsf/Content/mental-pubs-p-
mono-toc~mental-pubs-p-mono-pop~mental-pubs-p-mono-pop-cul.
Rittle, C. (2015). Multicultural nursing: providing better employee care. Workplace health &
safety, 63(12), 532-538.
Rudge, T. (2016). The violence of tolerance in a multicultural workplace: Examples from
nursing. In (Re) Thinking Violence in Health Care Settings (pp. 55-70). Routledge.
University of Notre Dame Australia. 2019. "Diversity In The Context Of Multicultural
Australia: Implications For Nursing Practice". Researchonline.Nd.Edu.Au.
https://researchonline.nd.edu.au/cgi/viewcontent.cgi?referer=https://
www.google.com/&httpsredir=1&article=1000&context=nursing_chapters&sei-
redir=1.
Van Keer, R. L., Deschepper, R., Francke, A. L., Huyghens, L., &Bilsen, J. (2015). Conflicts
between healthcare professionals and families of a multi-ethnic patient population
during critical care: an ethnographic study. Critical Care, 19(1), 441.