Managing Successful Business Projects: Nestle and Globalisation Report

This report examines Nestle's globalisation project, focusing on how the multinational company improves recruitment, selection, and training of its employees to meet international requirements. It begins with an introduction to globalisation and its impact on businesses, followed by an overview of Nestle's operations and its need to recruit and select appropriate candidates for global expansion. The report includes the aims and objectives of the project, a project management plan with details on cost, scope, time, quality, communication, and risk, and a work breakdown structure and Gantt chart. The research methodology, including qualitative research and secondary data collection, is discussed, along with data collection methods such as questionnaires. The report analyzes the importance of recruitment and selection at a global level and its impact on a company's financial performance and reputation. It also highlights the significance of project management in achieving long-term profits and effective decision-making. The conclusion summarizes the findings and suggests ways to enhance the recruitment, selection, and training processes for multinational companies operating globally.

Unit Number and Title Unit 6 – Managing Successful Business
Projects
Project Title Globalisation
Table of Contents
INTRODUCTION...........................................................................................................................2
LO1..................................................................................................................................................2
LO2..................................................................................................................................................7
LO3..................................................................................................................................................9
LO4................................................................................................................................................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

TITLE - How do multinational companies improve the recruitment, selection and training of
their employees to meet International requirements?
INTRODUCTION
Globalization is process by which an organisation can expand and develop their business
internationally and start to run or operate the business at global scale. This also describes the way
people interact and integrate with the group. This can be said as the process driven by
international trade and investment and assisted by the information technology.
The present report is based on NESTLE, which is the worlds biggest company in food sector,
with a 135-year history and operations in virtually every country in the world (Ahmed Dine
Rabeh, Jimenez-Jimenez and Martínez-Costa, 2013) . Nestle is a Swiss transnational food
company, that is propounded in 1866 in Vevey, Switzerland by Henri Nestle. With reference to
the present case, the policy of nestle deals to the recruitment, training and development etc.
Company want to expand the business at global scale, so for that they want to recruit and select
appropriate candidates, so they want the methods to enhance the process of recruitment and
selection at international level. The report includes goals and objectives that is mentioned in the
scenario. As well as, the scope and project management plan with work breakdown structure and
Gantt chart is also going to be mentioned. In the end the report will wind up by suggesting to
company.
LO1
Globalisation is the term used for growing the activities of business at global level to
attain the profitability along with the attention of more customers for enhancing the business
growth. As globalisation took place in all over the world, it increases the concept of
recruiting of people in outer countries. Recruitment and selection at global level should be
done by companies carefully so that right candidates are employed (Crane and Matten,
2016). If the company fails in doing so then they have to face the financial loss, time
wastage and goodwill or reputation of company will decline. Nestle is a leading Swedish
brand which deals with drink and food company. Its headquarter is at Vevey, Switzerland.

The various food products offered by Nestle are medical food, bottled water, coffee, dairy
products and many more. Nestle has initiated policies that deals with remuneration,
training and development, strong leadership, recruitment, for enhancement of their
employees’ ratio.
Background of research
Nestle company is operated in food industry and formed by the merger of Anglo-
Swiss Milk Company and Farine Lactee Henri Nestle during 1905. As the company is
globally offering products it is important to maintain reputation in front of customers and be
loyal to them by providing quality products. Recruitment and selection are very important
for any organisation as they provide the employees that will useful in attainment of goals
and objectives. Nestle is a profitable company but it is facing issues in recruitment at
international scale. To prepare the workforce profitable to the organisation, above company
is focusing on selection, training etc. (Den Hertog, Van der Aa and De Jong, 2010) . The
top level of management of Nestle conducted a research to analyse the different issues that
are a hindrance for the company to hire good candidates. In this context, a suitable aim and
objective has been made by the investigator which is defined as under:
Aims : “To evaluate about the ways to enhance the recruitment, selection and training of
international companies employees at global level”
Objectives :
 Defining the term globalisation.
 To identify different methods that can enhance recruitment, selection and training of
employees of Nestle at global level.
Questions :
 What is meant by term globalisation ?
 How the different ways can be identified to improve the recruitment and selection,
training of employees at international scale?
Project management Plan - It is defined as the formal documentation which helps
leaders and managers to manage and execute projects and achieve long term profits from it.
There are various components of project management plan such as size, scope, schedule,

risk communication factors etc. (Smith, Binns and Tushman, 2010) . The formal document
consists of various functions including developing, combining and describing activities. In
context with the Nestle company the managers and leaders use this tool to develop effective
decision making policies and recruitment and selection process that will help in growth and
development of the business (Eckerson, 2010) . Herein, project management plan's factors
are described such as:
1. Cost : It is defined as the term that determines the amount of money required in
accomplishment of any project. The Nestle managers and leaders identify funds that they
have to spend in completing the project in an effective manner. The company managers
and leaders choose the tools and techniques to be applied in project accordingly by
estimation of cost. In context with Nestle, cost estimated by the researcher for enhancing
recruitment process will be around 6000 pounds and cost to company is estimated to be
around 150000 pounds.2. Scope : It is a term that is used to explain different prospects of growth. In this factor
opportunities of future and present are described. It is essential for any company to have a
better strategic planning for accomplishing project and increasing productivity of the
company. Also, this impart several growth expectations and opportunities for the
company which further provides it a stable market image of a firm. All these factors
need to be evaluated carefully so that better quality goods and services can be
manufactured thereby providing a strategic edge to the Nestle.
3. Time : Time is an important factor in project completion. Time taken to accomplish the
project can be around 3 months to 6 months. Time of the project depends upon the
characteristics of project. In relation to Nestle, managers took around 3 months to
complete this project. As well as researcher took the 50 days.
4. Quality : It is necessary Nestle company to have a good recruitment process to hire
right candidates. This will be quite helpful to them as they will be able to maintain
their overall goodwill and brand image in competitive market. In context of Nestle
the managers analyse various recruitment processes. They can choose internal as well
as external recruitment process for selecting the best candidate for increasing
productivity and efficiency of the company.

5. Communication : Communication is an important factor which refers to transfer or
exchange of thoughts and ideas of individuals. Effectiveness in communication will
further help employees as they will be able to provide suggestions and ideas regarding
new and innovative ways of production (Incelli, 2013) . Also, it will be greatly significant
in finding out any errors or mistakes that may be present. By adopting effective
communication strategies managers of Nestle will be able to guide their employees for
achieving tasks and perform well.6. Risk : Risk is the possibilities of lose and its overall functioning. Every business or
projects have certain risks associated with them. Managers of Nestle will have the risk if
the data gathered by them is unauthentic then research which is conducted can be result
in negative outcome. The managers of Nestle company must follow business ethics
unless this can also result as the major risk, also the social factor can impact the company
to attain this aim as if the international employees would not able to understand the
language of the company employees.
7. Resources : Resources are basic raw materials that are needed to accomplish a project in
a specified time frame (Smith, 2011) . The managers of nestle are required the huge man
power, advanced technology and equipment’s to achieve this aim and objectives.
Work breakdown Structure – This can be defined as a way of categorising difficult
projects in an easy way. This method is applied by the project managers for the purpose of
making simple implementation of project. In this the large tasks are break down into small
pieces, and these sections can be easily simplified and estimated (Shang, 2012) .

Gantt Chart – This chart is used by the P.M. (manager of project) to trace
performance of entire project. It is used to track activities conducted by various individuals
and overall performance of project (Jones and Lubinski, 2012) . It is a kind of bar chart that
describe the schedule of the project. It is not specified to any particular area and can be
applied on any kind of project.

LO2
During the research this is important for a researcher to perform this as per methods
of research by which task can be done systematic manner. Use of right and appropriate
research methodology helps in control the gathered information in a sequential way. In
general terms, researcher generally use two types of research methodologies which are as
follow :-
 Qualitative : It is a kind of method that is used by researchers so that they can
collect data in theoretical manner (Kankaanranta and Planken, 2010) . It is a method
which is being applied in secondary research, where information is gathered by
source such as articles, blogs, internet etc. Under it, researcher use to collect
information and data on topic which is already researched by someone earlier and
their thesis and collected data help researcher in completing the research.
 Quantitative : This is a research methodology in which the collected data and
information get analysed and presented in mathematical format. In this researcher use
to make graphs for the purpose of showing the data in a authenticated way. It is
generally used by researchers who use to make research over some targeted
population or over some number of people.
In present report, researcher has used the qualitative research methodology to get
information about theories, concepts of objectives. It help researcher in conducting the
research by cost and time effectively. Also this will help in saving the time of the researcher,
and along with this the qualitative is very cost efficient. Also will be used to find out the
collection on the basis of human conceptualization which help researcher to accomplish
objectives.
Data collection : It is a process that is sued by researcher for gathering the information over
some particular topic, so that they can collect authenticated information for completing the
research. Following are the methods researchers can use for collecting data :-

 Primary research : It is a way of collecting the data wherein, researcher is first
person who is conducting research over that topic. Therefore, it is required for them
to collect information from direct sources, for this they can use different methods
like, questionnaire, interview, survey, focused groups. This all help them in
collecting some authenticated data and information, that can be useful for conducting
research. (Lai and Ong, 2010) .
 Secondary research : It is a way of collecting the information in that research use to
collect the data by the resources that includes information for any particular topic in
advance. It is a time saving process and include very low cost for completion of
research. The sources in this for collecting data are articles, blogs, newspaper, web
sites etc. which can provide some information (Difference Between Primary and
Secondary Data, 2019) .
For completing the research, researcher has chosen secondary research methods for
collecting some authenticated data in very less time.
Questionnaire : This is a set of formal paper, which have some questions along with their
flexible answers in the form of options. These questions help a researcher in analysing the
response and answers of respondents of sample targeted size. This help researcher in getting
appropriate results in very few times. In present report, Nestle has selected 30 employees,
who will response to the questions.
Questionnaire
Q1) Do you know about globalisation?
a) Yes
b) No
Q2) As per you. which concept can help Nestle for enhancing the capabilities of their
employees?
a) Training and development
b) Recruiting new employees
Q3) What will be the benefit of T&D for employees of Nestle company?
a) Enhancing of skills

b) Achieving the goals of company
Q4) As per you, which is the common issue faced by the organisations during T&D section?
a) Issue of fund
b) Issue of time
Q5) As per you, can strategies help to companies in hiring new and skilful employees?
a) Agree
b) Disagree
Q6) Suggestion to above company for improving the skills and capabilities of the employees.
LO3
Theme 1: About globalisation
Q1) Do you know about globalisation?
a) Yes
b) No

a) Yes b) No
0
5
10
15
20
25
30
Frequency
Interpretation: As per the above graph it can be interpreted that when companies
start operating its business functions at international level the globalisation plays an
important role. For maximising revenues companies started expanding their businesses. It is
a commonly used process by companies who wants to expand their business across the
world. From the above given chart, it can be evaluated that 25 people know about the
globalisation. Rest of 5, are those who are not aware about market segmentations and
expansions in different countries.
Theme 2: Concept which can help in enhancing the capabilities of employees?
Q2) As per you. which concept can help Nestle for enhancing the capabilities of their
employees?
a) Training and development
b) Recruiting new employees

Interpretation: As per above it can be interpreted that training can enhance the
skills of employees. This is why 20 respondents are in favour of T&D. Proper training
should be giving to the employees before operating latest technologies. T&D is necessary
for overall development of employees along with company performance. Remaining 10
respondents think by recruiting new employees can improve skills of the employees. Fresh
talent can help the existing employees in improving their skills.
Theme 3: Benefits of T&D section to employees of Nestle.
Q3) What will be the benefit of T&D for employees of Nestle company?
a) Enhancing of skills
b) Achieving the goals of company
a) Enhancing of skills b) Achieving the goals of company
0
2
4
6
8
10
12
14
16
Interpretation: According to the above chart, it can be analysed that 15 people are
in favour of training and development session for improving capabilities of employees. It
will beneficial in reducing scrap and wastage of resources. It is necessary to prepare
employees for new job. By proper training and development session one can learn new

technology, information and refresh their current skills and knowledge. Remaining 15
respondents think that proper training can help in achievement of objectives of company.
Effective knowledge about work can help in achievement of goals.
Theme 4: Which is the issue during T&D session.
Q4) As per you, which is the common issue faced by the organisations during T&D section?
a) Issue of fund
b) Issue of time
a) Issue of fund b) Issue of time
0
5
10
15
20
25
30
25
5
Interpretation: According to 25 respondents, main challenge face by a company in
T&OD section is that it needs more funds. Methods of training and development is a
process which require huge investment. Conducting regular basis of training to the
employees can increase overall cost of the company. 5 respondents think that it is a time-
consuming process. Training and development session are important for overall
development of employees.

Theme 5: Acquiring of newly strategies helps to organisation for getting new and
skilled workforce?
Q.5. Can new strategies help to company in hiring new and skilful employees?
a) Agree
b) Disagree
Interpretation: Strategies and plans are beneficial for development of organisation ,
hiring new and skilful candidates. According to 20 respondents, effective strategies are
useful in attracting employees, and as per 10 respondents they are disagree with this
statement.
Recommendations
As per given research, it can be evaluated that globalisation is having wide scope, which
help organisations in increasing their business along with several other benefits by which they
grow the business the boundaries. Along with this, it is evaluated that, by improving the skills
Agree Disagree
0
2
4
6
8
10
12
14
16
18
20
20
10
Column B

of their employees, business can improve their performance and also their profitability (Lin and
Chen, 2012) . This will also beneficial in enhancing the quality of products & services, by
making some innovative change in their products by which customer experience get improved.
In present context of Nestle, it is evaluated that they are using various kind of strategies such as
T&OD classes to employees, by this skills and capabilities of employees can be improve which
will help in achieving the objectives of company. For making changes in their recruitment,
selection and training it is recommended that Nestle can acquire ne w strategies which helps the
organisation in hiring new and skilful employees Also it is recommended to them they can
use online medium of recruiting employees of different skills, so that their time get save and
also for selecting employees from they can use interview method by which they can analyse
the candidate in face to face conversation. Apart from this, the findings achieved from the
qualitative and quantitative data analysis was that from qualitative, from the human
perception, the investigator gets the authentic and reliable information which can be very
useful for the company. While by quantitative, the research consists the numerical data, so
by using the statistical graph and mathematical formulas, the researcher can easily attain the
aim in very less time.
LO4
During the research of nestle, I learned many things from which, some things gave
me knowledge and experienced and some demoralized me a lot, that resulted in negative
aspect in performance. For conducting the research effectively, I got the knowledge about
various employment legislations which varies across countries, as because for international
recruitment company choose the applicants from either parent country or host country.
Along with this, I also find the various ways to enhance the process of recruitment,
selection and training for employers so that company can hire and select the best and
skilled applicants by using those different ways of recruitment. Along with I had provide the
useful and specific details about the job profile to the applicants who are interested in doing
job in Nestle. At the time of conducting this research, I also faced many problems such as the
language used by me was not so clear and understandable by the employees of other countries
and due to this they do not take interest in my questionnaire, and by this my lot of time was
wasted. In this research both the methods of data collection are effectively used by me in
order to gather the exact information to achieve this aim. Last, but not least, from the overall

research, I have learnt many things which can be helpful in further research. So, as per the
research, the aims and objectives of Nestle can be achieved successfully.
CONCLUSION
As per the project report, it can be concluded that it is necessary to manage a
business in a successful manner organization must go various complex situations. On the
other hand, globalisation is another important concept which has been described in the
above report. Globalisation helps the organisation in improving business performance by
approaching broader market place. This research report includes various aspects by selected
organisation can achieve the objectives in an effective manner as included in above in the
report. The report concludes well-effective management plan as well as WBS. As well as
questionnaire also used during the research to get knowledge about the international
recruitment process. Lastly, report concludes about different ways to gain the goal and
objectives.

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Online
Difference Between Primary and Secondary Data. 2019. [Online]. Available Through:
<https://keydifferences.com/difference-between-primary-and-secondary-data.html>
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