Analysis of Multinational Recruitment: Nestle Project Report

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This report, focusing on Nestle, a leading UK food processing company, investigates how multinational corporations improve employee recruitment, selection, and training to meet international standards. It includes a project management plan, work breakdown structure, and Gantt chart. The research methodology involves both primary and secondary data collection, including qualitative research techniques. The report aims to identify strategies for enhancing recruitment, selection, and training processes within Nestle, examining the importance of these practices and providing recommendations based on data interpretation. The analysis covers project aims, objectives, and research questions, addressing the significance of employee development in achieving organizational goals and international requirements. The project utilizes various resources and considers factors like cost, time, quality, communication, and risk management to deliver comprehensive insights into Nestle's HR practices. The report emphasizes the need for effective HR policies and training programs to maintain a strong workforce and achieve competitive advantage in the global market.
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Table of Contents
TOPIC .............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Identify project aim and objectives .......................................................................................1
P2 Development of project management plan ...........................................................................2
P3 Gantt Chart and Work Breakdown Structure ........................................................................4
TASK 2............................................................................................................................................5
P4 Application of research method ............................................................................................5
TASK 3............................................................................................................................................8
P5 Data Interpretation.................................................................................................................8
P6 Appropriate recommendation .............................................................................................16
TASK4 ..........................................................................................................................................17
P7 Reflection ............................................................................................................................17
CONCLUSION .............................................................................................................................17
REFERENCES..............................................................................................................................18
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TOPIC
How do multinational companies improve the recruitment, selection and training of
their employees to meet International requirements”. Nestle case study
INTRODUCTION
Globalisation is the procedure of integration or combination between manpower,
companies and government of different nations with an aim of rendering organisation superior
competitive position with less operating cost. In order to survive within modern marketplace, the
aspect of globalisation plays a vital role as it enable them to enhance their productivity and
proficiency ratio (Boyle, 2017). In addition to this, it render enormous opportunities for business
which helps them to gain competitive advantage as well as assist firm to acquire sustainable
profitability rate. This report is based on Nestle, which is viewed as one of the branded and
leading company among UK Food Processing industry and it is commenced in the year of 1950.
It offers wide range of products such as baby food, confectionery, breakfast cereals, pet foods,
ice cream and so on which operates across the globe in an effectual manner. In this study, it
encompasses development of project management plan, work breakdown structure and Gantt
Chart. Moreover, data collection and its interpretation and based on that provide suitable
recommendation for improving overall performance of company in a better way.
TASK 1
P1 Identify project aim and objectives
In this modern era of world, the term globalisation plays an integral role in all aspect of
business operation or function as it helping them to enhance their market size or share in an
effectual or expeditious manner without any barriers or restriction on trade. Globalisation is
concerned with those process which enable countries or economies to interacting with each other
by transferring or exchanging ideas, technologies, strategies for an accomplishment of pre
determined goal within prescribed time period (Clinton and Whisnant, 2019). Along with this, it
render wide range of benefits to organisation like free movement of goods or services, no trade
barriers, increased access to technology, greater opportunities and many more that aid them to
enhance their profit margin in an amended mode. In context of Nestle, it is well known brand
among food processing sector as they deals into offer varieties of products like confectionery, pet
foods, breakfast cereals, tea, coffee etc. and covers all over the world with a best quality
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assurance. In addition to this, company make use of all HR policies or procedures for acquiring
highly skilled or talented workforce who are capable of putting their best contribution towards
achievement of organisational goal or objective in a desired manner (Nicholas and Steyn, 2017).
Moreover, with an effective HR policies, Nestle are empowered to provide best training or
development programs to their employees that benefit them in maintaining better working
culture within business premises. It also assist Nestle's manager to hire large pool of candidates
from different recruitment tools and delegate them on right position that improves firm's overall
performance in a better way. However, on the basis of this project, researcher develop aims and
objective for accomplishing pre determined goal in a decried time-frame which is explained
beneath:
Research Aim
To determine improvement ways of selection, training and recruitment methods of
employees within multinational companies in achieving international standards”.
Research Objective
To identify the importance of employee's recruitment, selection and training for
multinational company.
To examine different strategies for improving recruitment, selection and training of staff
within Nestle. To identify the importance of trained employees for Nestle in achieving international
requirement.
Research Question
What is the importance of employee's recruitment, selection and training for
multinational company?
What are the different strategies for improving recruitment, selection and training of staff
within Nestle?
What is the importance of trained employees for Nestle in achieving international
requirement?
P2 Development of project management plan
PMP is a detailed document which is utilised within organisation to describe each and
every phase of project in order to accomplish pre determined goal or objective in an trenchant
and expeditious manner (Crane and Matten, 2016). Moreover, it comprises various sort of
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strategies and plans like scope, schedule, cost, quality, communication, risk, procurement so that
Nestle can complete their task in an appropriate way by gathering accurate or valid documents in
order create project more impressive and authentic with less cost. Henceforth, the investigator of
Nestle company takes an initiative to design effective project management plan that is discussed
below:
Cost: This component is concerned with those aspect which occur during processing of
project or task. However, it is regarded as one of the main element which enable an investigator
to accomplish their task in a given time frame without any hindrances. Hence, in order to make
an effective or authentic report, researcher of Nestle require certain amount of money that enable
them to fulfil its requirement in a better manner (Le Roy and Fernandez, 2015). Thus,
investigator evaluated the cost which incur while conducting an investigation in a wider range
are shown beneath:
Activities Amount
Research equipment 60
Research material 30
Travel 70
Total 160
Time: This feature is relates with the duration which a particular project takes for the
completion in a better way. However, Nestle researcher makes an effort to examine the condition
of market as well as analyse the time for finishing the given task in an efficient manner.
Henceforth, as per investigator view, it has been analysed that to complete this project, it will
take three months (Deresky, 2017).
Quality: This element is directly connected with an image or representation of an
establishment within competing industry. In context of Nestle, maintaining high and best quality
of products or service enable them to acquire best position within competitive industry in an
innovative and creative style. In addition to this, the focal point of researcher is to render the
report in a best or amended quality for attaining increased level of satisfaction among
marketplace.
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Communication: In this phase, it is relates with a tool through which an establishment
can exchange or transfer their ideas or opinion to customer for adding value to its brand image in
a productive way. In regard of this report, an investigator make use of all available strategies or
tactics via mail and phone that help them to render relevant or appropriate information to
targeted population in a transparent and clear way. With the help of such action, they were able
to control over ambiguity and confusions within business functional areas and help them to
improve their overall performance in an trenchant manner (Kendrick, 2015).
Risk: This factor is one of the major criteria which every organisation face in achieving
goal or objective in an efficient manner without nay obstacle. However, in relation to this report
that is based on Nestle, an investigator undergoes through several kinds of problems or
difficulties like disputes or misunderstanding among manpower that impacted the entire process
of research work. Therefore, researcher makes a suitable actions or decisions which aid them to
enhance their task effectiveness and value among targeted population.
Resources: Under this, investigator make use of all various resources like land, labour,
capital and machinery for acquiring best position in existing marketplace in an impressive or
productive style. Moreover, the foremost element which researcher require for this study is
human resource as they were the major source of acquiring authentic information that enrich the
value of project.
P3 Gantt Chart and Work Breakdown Structure
Gantt Chart is developed and introduced by Henry Gantt in the year of 1910 which
mainly centring over the concept of analysing the balance between activities and time for the
completion of specified project or task (Dutta and Bose, 2015). Along with this, it contains it's
own way of presenting the data over chart i.e. on x axis it shows the activities and on y axis way
of performing activities. Due to its unique feature, it is consider as an important and productive
tool because it can be applicable on any kind of research project and also it can be represent in
the form of graphical presentation which is more easy to convey the data to potential
respondents. Additionally, it improves the quality of report by providing all data in clear and
conscience manner which help them to reduce ambiguity or confusion among personnel and can
enrich the effectiveness of project in a improved mode. However, in context to this study, an
investigator applies Gantt Chart into its project for which they makes an attempt to examine data
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from beginning to end of every activity that assist them to accomplish their objective in an
efficient way.
Work Break Down Structure
WBS is relates with hierarchical tree structure which outline the entire project and divide
each task into different section or part in order to make report more simple and easy to complete
within desired time-frame and budget without any hindrances. Moreover, it reflects several
benefits to the researcher as it enable them to maintain proper co-ordination or cooperation
within team members which enrich the overall quality of particular task in an impressive or
productive manner (Julien, 2018). However, in regard of current report, an investigator make use
of this powerful element i.e. WBS which assist them to plan its activity in an organised manner
that help them to reduce confusions or ambiguity from team members and empower each
personnel to put their best effort for the fulfilment of project in a better way.
TASK 2
P4 Application of research method
This phase is viewed as one of the integral component as it is refers to the procedure or
process of collecting information and data for implementing best decisions to acquire impressive
position within a competing marketplace. Hence, as per this research report, an inquisitor utilises
effective sources for gathering data i.e. primary and secondary in order to obtain accurate or
relevant information from targeted population (Glukhov, Ilin and Levina, 2015).
Primary Data
This method is concern with collecting substance from the first hand or original research
by means of surveys, questionnaire, observation and also it is not subjected to any processing or
manipulation for completing the specific project in an appropriate way. However, it provide a
privilege to researcher in terms of acquiring accurate or authentic information from the
respondents but to proceed this process it impose huge amount of expense. Furthermore, it
enable an establishment to fulfil the requirements in a desired time period without any ambiguity
or hindrances (Difference Between Primary and Secondary Data. 2019)
Secondary Data
Under this method, data are gathered in the past by someone else for which researcher
applies within their work process in order to accomplished the document in an economical way.
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Moreover, in this, majority of the data are collected from websites, books, journals, articles and
it can be presented in the form of published or unpublished. One of the foremost advantage
which secondary data method render is that it saves time and money which help an observer to
achieve their task in a quick and easy manner. However, to improve the value of this project,
research worker collected information from several secondary sources like magazine, journals,
articles for attaining the goal within prescribed time limit.
Qualitative Research
This phase is primarily appropriate for exploratory research because it is majorly implies
to discover and acquire in depth perceptive of respective experience, thoughts, opinions, trends
in order to provide suitable solution for complex issues. Moreover, this data collection is quite
versatile as it ranging from unstructured to semi structured techniques such as individual
interview, group discussion, behavioural observation and etc. Hence, in relation to this project,
an investigator implies this method for achieving their objective in a better style.
Quantitative Research
It is mainly encompasses numbers and figures which is utilise to quantify opinions,
attitudes, behaviour and other variables with a goal to support hypothesis regarding specific
phenomena. In regard of this study, organisation make use of these sort of data so that they can
obtain amended quality and effectiveness for their project which help them top gain increased
level of customer satisfaction (Hillary, ed., 2017).
Henceforth, it has been evident that both these research method plays an essential role in
completing this report in an impressive and efficient way in a prescribed time limit.
Sampling
This technique is concerned with the procedure of choosing a group of people from
among larger population size in order to gain relevant information for an accomplishment of
their task in an effectual way (Huntington, 2018). In the context of this study, surveyor implies
random sampling method which help them to make use of enormous possibility to interact with
several individual in terms of getting accurate and authentic data from the wider range of
population. Hence, in aspect of Nestle, 20 respondents has been selected as a sample size.
Questionnaire
Name:
Gender:
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Age:
Contact no:
1. Are you aware about the concept of selection, recruitment, training and globalisation?
a) Yes
b) No
2. What all the strategies of selection that Nestle can apply to improve the performance of
company in a better manner?
a) Online screening and short-listing
b) Application form and CV
c) Personality profiling
3. What all the training strategies which Nestle can implement to enrich the capability and skill
of its manpower?
a) Coaching
b) Management Games
c) Group Discussion
4. Does Nestle require to provide effective training program to its employees for enlarging their
market size at international pace?
a) Agree
b) Disagree
5.) According to your view, what are the recruitment strategies which Nestle should imply
within its business operation for improving their performance globally?
a) Campus recruitment
b) Job Post
c) Use social media
6.) What all the benefits which Nestle can obtain from different recruitment techniques?
a) Acquire skilled personnel
b) Increase productivity ratio
c) Improve retention rate
7.) As per your view, what are the challenges which Nestle can undergoes while operating its
business function in a international level?
a) Linguistic barriers
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b) Selecting suitable candidate
c) Cultural barrier
8.) What all the ways which Nestle can apply in order to overcome the challenges associate with
globalisation?
a) Skilled workforce
b) Market analysis
c) Adoption of innovative technology
9. Provide suggestion for improving the recruitment, selection and training process of Nestle
TASK 3
P5 Data Interpretation
Theme 1: Concept of globalisation
1. Are you aware about the concept of selection, recruitment, training and
globalisation?
Frequency
a) Yes 15
b) No 5
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a) Yes b) No
0
2
4
6
8
10
12
14
16 15
5
Frequency
Interpretation: From the above shown graph indicates that the out of 20 respondents
majority of an individuals i.e. 15 are aware about the globalisation aspect whereas remaining 5
are not conscious regarding the same.
Theme 2: Strategies of selection that Nestle can apply
2. What all the strategies of selection that Nestle can apply to improve the
performance of company in a better manner?
Frequency
a) Online screening and short-listing 8
b) Application form and CV 4
c) Personality profiling 8
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a) Online screening and short-listing
b) Application form and CV
c) Personality profiling
0
1
2
3
4
5
6
7
8
8
4
8
Frequency
Interpretation: It has been signified from the above displayed graph that out of 20
individuals, 8 personnel agrees are comfortable with online screening as it help organization to
reach wide range of population at less cost and time. Whereas, 4 people says application form are
effective and rest of the 8 manpower agrees with personality profiling.
Theme 3: Training strategies which Nestle can implement
3. What all the training strategies which Nestle can implement to enrich
the capability and skill of its manpower?
Frequency
a) Coaching 6
b) Management Games 5
c) Group Discussion 9
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a) Coaching
b) Management Games
c) Group Discussion
0
1
2
3
4
5
6
7
8
9
6
5
9
Frequency
Interpretation: The above presented graph states that out of 20 respondents 9 of them are
agrees with group discussion as it enable each personnel to build their capabilities by acquiring
varieties of knowledge. While, 6 individuals thinks that coaching is appropriate and remaining 5
believes in management games as establishment training tactics.
Theme 4: Need of effective training program to Nestle employees
4. Does Nestle require to provide effective training program to its
employees for enlarging their market size at international pace?
Frequency
a) Agree 14
b) Disagree 6
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a) Agree b) Disagree
0
2
4
6
8
10
12
14
14
6 Frequency
Interpretation: The preceding drawn graph signifies that out of 20 respondents, 14
manpower believes that Nestle must render best training program for its workforce whereas other
6 denies the same factor.
Theme 5: Recruitment strategies which Nestle should imply
5.) According to your view, what are the recruitment strategies which
Nestle should imply within its business operation for improving their
performance globally?
Frequency
a) Campus recruitment 10
b) Job Post 5
c) Use social media 5
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a) Campus recruitment b) Job Post c) Use social media
0
1
2
3
4
5
6
7
8
9
10
10
5 5
Frequency
Interpretation: It has identified from this graph that out of 20 respondents, 10 individuals
withstand with campus recruitment techniques as it assist organisation to capture quick learners
and potential candidates in productive manner. While, 5 people goes with job post idea and rest
5 agrees with utilising social edia platform.
Theme 6: Benefits of recruitment techniques
6.) What all the benefits which Nestle can obtain from different
recruitment techniques?
Frequency
a) Acquire skilled personnel 6
b) Increase productivity ratio 6
c) Improve retention rate 8
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a) Acquire skilled personnel
b) Increase productivity ratio
c) Improve retention rate
0
1
2
3
4
5
6
7
8
6 6
8
Frequency
Interpretation: From the above graph, it has been evident that out of 20 manpower, 8
respondents says that recruitment tactics enhance company's retention rate while 6 believes it
improves productivity ratio and remaining 6 agrees that it aid firm to obtain potential employees.
Theme 7: Challenges of globalisation
7.) As per your view, what are the challenges which Nestle can undergoes
while operating its business function in a international level?
Frequency
a) Linguistic barriers 5
b) Selecting suitable candidate 7
c) Cultural barrier 8
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a) Linguistic barriers
b) Selecting suitable candidate
c) Cultural barrier
0
1
2
3
4
5
6
7
8
5
7
8
Frequency
Interpretation: The graph indicates that out of 20 people, 8 manpower says cultural
barrier is the foremost difficulty due to differences in employees working pattern within
company while 7 respondents believes that finding right individuals is challenging factor and rest
5 thinks that different language create issue for firm to operate globally.
Theme 8: Ways to overcome globalisation issues
8.) What all the ways which Nestle can apply in order to overcome the
challenges associate with globalisation?
Frequency
a) Skilled workforce 12
b) Market analysis 4
c) Adoption of innovative technology 4
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a) Skilled workforce
b) Market analysis
c) Adoption of innovative technology
0
2
4
6
8
10
12
12
4 4 Frequency
Interpretation: It has been determined from the graph that out of 20 respondents, 12
personnel agrees that hiring skilled manpower help establishment to cope with globalisation
threat as they put their best performance for accomplishment of business goal which enrich
company's productivity. While 4 individuals says that evaluating market condition help
establishment and reaming 4 believes that acquiring advanced technology aid firm to face
globalisation issues.
P6 Appropriate recommendation
As per the preceding explained report, it has been evident that globalisation enable an
organisation to improve its communication among various countries which enlarge market share
or size. In relation to Nestle, its superior takes an initiative to adopt effective recruitment,
selection polices within their functional areas in order to enhance its operation at international
level. However, some of the suggestion which Nestle can apply to improve its proficiency rate
are as follows:
The primal thing is that Nestle must identify the capability of each individual and based
on that place them in a right position which gives them more motivation to put their best
contribution towards an achievement of business objective.
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The other phase is that company should provide proper training and development
program which help them to tackle over their shortcomings in a better manner that enrich
Nestle's proficiency ratio.
TASK4
P7 Reflection
This discussed study is fully based on the importance and role of recruitment, selection
and training program within organisation productivity in order to approach for international
level. As per my view, in order to sustain in this competing marketplace an establishment must
utilise the concept of globalisation in an effective and efficient way as it help them to enhance its
market size or share. While conducting research, I have gained several information that whatever
data is been gathered it must be relevant, accurate and authentic so that particular investigator
can achieve its goal in an impressive mode within prescribed time frame. Moreover, different
data collection method enable me to evaluate different views of various respondents as well as
assist to make corrective course of action in order top gain competitive advantage in an
innovative style.
CONCLUSION
It has been summarised from the above report that effective project objective provide
proper guidance and shows appropriate direction to business manager so that can attain their aim
within prescribed time period by minimising the budget in a better manner. In addition to this,
with the application of Gantt Chart researcher can easily assigned the different activities in an
appropriate manner that help them to gain effectiveness and competitive advantage in the project.
Moreover, research method aid them to finish their work in a given time frame that enhance its
value among customer mindset in a positive mode as well as can accomplish their goal in an
innovative way.
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REFERENCES
Books and Journals
Boyle, G., 2017. Design project management. Routledge.
Clinton, L. and Whisnant, R., 2019. Business Model Innovations for Sustainability. In Managing
Sustainable Business .(pp. 467-507). Springer, Dordrecht.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Deresky, H., 2017. International management: Managing across borders and cultures. Pearson
Education India.
Dutta, D. and Bose, I., 2015. Managing a big data project: the case of ramco cements
limited. International Journal of Production Economics. 165. pp.293-306.
Glukhov, V. V., Ilin, I. V. and Levina, A. I., 2015, August. Project management team structure
for internet providing companies. In Conference on Smart Spaces .(pp. 543-553).
Springer, Cham.
Hillary, R. ed., 2017. Small and medium-sized enterprises and the environment: business
imperatives. Routledge.
Huntington, J., 2018. Managing the Practice: Whose Business?. CRC Press.
Julien, P. A., 2018. The state of the art in small business and entrepreneurship. Routledge.
Kendrick, T., 2015. Identifying and managing project risk: essential tools for failure-proofing
your project. Amacom.
Le Roy, F. and Fernandez, A. S., 2015. Managing coopetitive tensions at the working‐group
level: The rise of the coopetitive project team. British Journal of Management. 26(4).
pp.671-688.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Omri, A., Frikha, M. A. and Bouraoui, M. A., 2015. An empirical investigation of factors
affecting small business success. Journal of Management Development. 34(9). pp.1073-
1093.
Polonsky, M. J. and Waller, D. S., 2018. Designing and managing a research project: A
business student's guide. Sage publications.
Rowe, S. R., 2015. Project management for small projects. Berrett-Koehler Publishers.
Storey, D. J., 2016. Understanding the small business sector. Routledge.
Westney, R., 2017. Computerized Management of Multiple Small Projects: Planning, Task and
Resource Scheduling, Estimating, Design Optimization, and Project Control.
Routledge.
Westrenius, A. and Barnes, L., 2015. Managing complex business relationships: Small business
and stakeholder salience. The Journal of Developing Areas. 49(6). pp.481-488.
Online
Difference Between Primary and Secondary Data. 2019. [Online]. Available Through:
<https://keydifferences.com/difference-between-primary-and-secondary-data.html>.
Nestle’s recruitment process. 2019. [Online]. Available Through:
<https://www.tapchief.com/blog/nestle-recruitment-process/>.
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APPENDIX I
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within deadlines set?
Did you need to make any changes to your
project management plan?
Comments
I finished my research on the topic of “How do
multinational companies improve the recruitment,
selection and training of their employees to meet
International requirements”.
Yes
Yes
No
Any risks and / or issues identified?
Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
Did you identify any additional risks/issues
that have an impact on the project
management plan?
Yes, I came across through an issues of limited
time and financial resources.
No
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Problems encountered
What barriers did you face?
How did you overcome them?
There was a lack of proper communication among
my team members that struggled us to keep
effective coordination and cooperation while
completing research.
I conducted group discussion which enable me
and my team members to generate a positive
relationship as well as help us to accomplish our
task in an effectual way without any obstacle.
New Ideas and change of project direction After analysing the performance, It came to realise
that there will be a need of 1 more week to
accomplish my project in an improved way.
What Have I learnt about myself this week?
How did I feel when I had to deal with
tasks/problems?
Did I find it useful to complete the tasks?
How well have I performed? What did I
contribute?
What can I improve on next week?
How might this learning apply in the future?
I felt high level of dissatisfaction from the
performance of my team members.
Yes
As per my point of view, I performed very well as
well as utilised the available resources
efficaciously that help me to complete my task in
a better way.
I take involvement in team building activities
which help me to tackle over my communication
barrier in an impressive manner.
With the help of this research, I was able to
develop my interpersonal and analytical abilities
so that I can show better performance on
upcoming research.
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Tasks planned for next week
Which tasks are priority?
Have you set aside sufficient time for
completion?
To gather authentic and accurate data in order to
improve the quality of project.
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
APPENDIX II
Template for Performance Review to be attached with the report by the
learner:
1. What was the Project supposed to accomplish?
The project which is achieved is “How do multinational companies improve the recruitment,
selection and training of their employees to meet International requirements”.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline
any evaluation and assessment undertaken.
Yes, the whole project is succeed in nits aims as it is finished in decided time and cost.
3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
In my perceptive, research and analytical skill enable me to fulfil the need or interest of my
targeted respondents in amended way. The entire aspect of this project is completed by me
as well as I was able to finished it in desired time and budget. However, due to this I can
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