How Nestle Improves Recruitment, Selection and Training for Employees

This report analyzes how multinational companies, specifically Nestle, improve their employee recruitment, selection, and training processes to meet international requirements. The report begins with an introduction to Nestle, its global operations, and the significance of effective employee management. It explores the project management plan, including cost, scope, time, quality, communication, risk, and resources. The work breakdown structure and Gantt chart are presented to illustrate project organization and timelines. Furthermore, the report discusses various research methods, including qualitative and quantitative approaches, primary and secondary data collection, and the use of questionnaires. The report aims to provide insights into Nestle's strategies for attracting, selecting, and developing a skilled workforce capable of meeting global business demands, emphasizing the importance of these processes for achieving organizational goals and adapting to international standards. It also highlights the importance of effective communication and risk management within the project. This report is a comprehensive study of Nestle's employee management practices.

Unit 6 – Managing
Successful Business
Projects

TITLE:
‘How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements?
Introduction
The crucial aspect of every business organisation resolves around the effective
management of business activity. The company which is being taken into consideration is Nestle
which is a Swiss transnational food and drink organisation with it s headquarter in Switzerland.
It carries out its operations in every country in the world. It was founded in 1866 by Henri Nestlé
(Wellin, 2016). This report is based in the title that how multinational companies improve the
processes of recruitment, selection and training of their employees to meet International
requirements. In this report, there is discussion about some aims and objectives which has to be
fulfilled by researcher, project research plan which contains information about cost, scope,
resources, risk, etc. while conducting research, work break down structure, Gantt Chart and
Work break structure and techniques which are required to conduct research and at last
interpretation of collected data is studied.
Task 1
P1
Background of project report
Nestle which is a Swiss transnational food and drink organisation with it s headquarter in
Switzerland. It carries out its operations in every country in the world. It was founded in 1866 by
Henri Nestlé. It is the largest food company in the world which is measured by other metrics
and revenue and it mainly deals in products like baby food, medical food, bottled food, breakfast
cereals, tea and coffee, diary products, ice-cream etc. Moreover it has 447 factories and operates
in approx189 counties with 339,000 number of employees. This organisation is planning to
enhance its market share by operating it activities in other nations as well and for this company
need to focus on the improvement of the recruitment, selection and training of their employees
to meet International requirements (Vanclay and et. al., 2015.). This is because better
recruitment and selection process will help company to employ talented workforce. Whereas
training will help each employees to develop their skills and knowledge power and to become

specialized in their working performance. Thus, overall it will help business in achieving its
targeted aims and objectives on time.
Purpose of project report
The main purpose of this project report is that it will help the researcher to gain more of
knowledge and skills level at wider level about how international requirement can be meet as
well as about the ways necessary to implement so as to improve the recruitment, selection and
training of employees. Thus with the help of which a researcher can develop at personal and
professional level in future (Ullah and Lai, 2013 ).
Aim of project:
“To investigate how multinational companies improve the recruitment, selection and
training of their employees to meet International requirements- A Case study on Nestle.
Objectives of project:
 To understand the concept of recruitment, selection and training of employees.
 To analyse how multinational companies can improve the recruitment and selection
process
 To identify how multinational companies can improve the training process of their
employees.
P2
Project management plan:
It is defined as a formal and approved document which helps in defining how the project
is to be executed, monitored and controlled. Thus, it is essential for the management of Nestle to
make an proper project management plan as it will help in performing tasks and activities in an
effective manner towards the achievement of milestone identified in the project plan. Therefore,
effective project management includes cost, time, quality, communication, risk and resources
which are explained below(Silvius and Schipper,2014.):
Cost:
In order to start any kind of project it is the essential aspect which must be considered
while planning effective project plan as without sufficient capital company can exist for long
period of time. In order to operate at global level the estimated cost for project management plan
is 36000 pounds, whereas for researcher the estimated cost required to carry out effective and
efficient research is 300 pounds.

Scope:
As Nestle wants to operate its business at international level and in order to meet the
international requirement company is recruiting, selecting and rendering training to employees at
an global level because of which it can be said that the scope level of business is wider. Whereas
for researcher scope term to be broad as it will help researcher to acquire and more knowledge
and skills about the the ways an organisation can improve it recruitment, selection and training
of employees process and which will further help a researcher to develop at personal and
professional level (Spender, 2014 ).
Time:
It is the another crucial aspect which must be considered by an organisation and
researcher while making an effective project management plan. As completion on project on
time will help business to create positive image in the mindset of customers. Thus, the estimated
time for the completion of project as per company prospective is about 20 weeks Whereas from
researcher point of view the time required to carry out effective and valuable research is 6 weeks.
Quality:
This is the essential aspect which must be given due consideration while making an
effective project plan as in modern era in every aspects quality factors plays a crucial role in the
achievement of organisational aims and objectives on time. The management of Nestle can make
use of best and modern technology for recruitment, selection and for rendering training to
employees so that each employees can increase the quality of their performance and can come up
with increase in efficiency level. Whereas a researcher can improve its quality by making best
use of tools and techniques like qualitative and qualitative data that are being applied while
carrying out research (Spender, 2014). Thus, it will help researcher to drive valuable and reliable
data for the successful working of project plan.
Communication:
It is the crucial aspect which also needs to be considered while carrying out effective
project management plan. As without effective communication company cannot exist for longer
and sustainable period of time in marketplace and in order to operate at international level
company must recruit and select effective and skilled employees who possess the capabilities of
understanding the cultural aspect in which the company is functioning its operational activities
so that effective communication can be develop between organisation and the customers in

which the firm carries out its operational activity. Whereas a researcher can make use of social
media, magazines, journals, newspaper etc. so as to collect valuable data. In addition to this a
researcher must also possess effective communication skills so that easily more of valuable and
reliable data can be gathered from respondents.
Risk
This aspect terms to be uncertain as risk may arise any time and may create hurdle in the
path of achievement of targeted aims and objectives. For Nestle risk may take place if the
company will use old technology and methods of recruitment like face to face interviews, word
of mouth recruitment etc. because of which firm might fails to acquire talented workforce for an
organisation and which may result in down fall of profitability margin of an organisation. So
management of Nestle must adopt modern and updated technology of recruitment and selection
process like social media app, magazines etc. which will help business to acquire talented and
skilled workforce who can come up with best outcome for the organisation in the form of
increase in profit margin level. Whereas for researcher risk can take place in the form of time
management so researcher should carry out it research in manner by taking into consideration the
times aspect and should try to complete each task on time. Moreover other risk of language
barrier between researcher and respondent may also take place so researcher should ensure that
he/she do possess knowledge about different types of language so as to avoid language barrier,
Thus, it will help a research to collect valuable and reliable data.
Resources:
This is the crucial aspect which must be taken into consideration both by the researcher
and Nestle management. For Nestle resources here refers to technology and workforce, so
management of firm must make effective, optimum and best use of resources and should make
use of modern technology for improving the process of recruitment, selection and training.
Whereas a researcher should make best uses of resources like books, magazines, journals etc. so
as to draw valid conclusion of project plan. Thus effective an optimum use of resources by
Nestle and researcher will help in accomplishing the project plan aims and objectives on time
without any delay.
P3
Work break down structure:

It defines about the key project deliverables that organizes the team work into
manageable sections. Moreover this structure helps in determining the scope into manageable
chunks so that each project team can understand easily and can carry out respective task on time
without any delay. Thus, work break down structure of the project plan is being prepared by
Nestle so as to divide the complex project into manageable and simpler tasks and it is being
given below (.Morris and Geraldi, 2011).
Gantt Chart:
It is a chart which is being developed as a production control and which helps to plan,
coordinate and to track specific task in an project. On the horizontal axis of chart time span of
project is being mentioned, whereas on vertical axis task is being represented which make up the
project. Therefore the Gantt chart of the project plan is being specified below:

Task 2
P4
There are different research method with the help of which researcher can collect
valuable resources and data and they are being specific below:

Qualitative research method:
It is defined as market research method of which the main focuses is on obtaining data
through open-ended and conversational communication and it mainly includes in-depth
interviews, case study research etc. Thus, a researcher takes this method into consideration to
carry out research and make use of primary data source to collect valuable and reliable data.
Moreover this method are designed in an manner so as to reveal the behaviour and perception of
target audience related to project plan (Nicholas and Steyn, 2017).
Quantitative research method:
It is a research method which is defined as a systematic investigation of phenomenon by
gathering quantifiable information and by performing mathematical, statistical or computational
techniques. It mainly includes online surveys, online polls on the basis of which data are being
gathered and result is being depicted in the numerical form.
Primary method:
It is defined as a methodology which is being used by a researcher to collect information
directly rather than collection data from those source which have already been published. It
includes like interviews, questionnaire etc. Thus,a researcher of this project takes this method
into consideration because this type of research is pinpointed and is carried out to obtain
solutions for specific issues or problems (Oakes, 2016).
Secondary method:
It is a type of research method which has already been gathered, compiled, organized
and published by others. It mainly includes studies by government agencies, trade association,
magazines, trade journals, reports etc.
Thus a researcher takes qualitative research method into consideration to carry out
reliable research and uses primary data source method through questionnaire so as to collect
accurate and valuable data.
Questionnaire:
It is a type of research instrument which consist of series of question for the purpose of
collecting valuable data from respondents. Therefore a researcher takes into consideration 50
respondents who are the employees, customers of an organisation (Pearlson, Saunders and
Galletta, 2016).

Questionnaire
1)Do you have knowledge about the concept of recruitment, selection and training of
employees?
 Yes
 No
2) Do you think improvement in recruitment, selection and training of employees will be
helpful for Nestle in achieving maximum profit?
 Yes
 No
3) Why it is important to improve recruitment and selection process?
 To achieve maximum productivity
 To acquire talented workforce
4) What benefits can be achieved by the Nestle firm from the improvement in recruitment,
selection and training of employees?
 Increase in sales revenue
 Increase in productivity
5) How improvement in training can be helpful for employees of Nestle?
 Increase the skills and knowledge of employees
 Increase ability to respond to effectively to change
6) How recruitment process can be improved by the Nestle?
 By effective job ads through social media and newspaper.
 By shortening application process
7) Which aspect must be given more importance in meeting international requirements?
 Improved recruitment and selection process
 Improved training process
8) Which barriers can take place during improvement of recruitment, selection and
training of employees?
 Funds shortage
 Uninterested staff
9) How barriers can be overcome so that recruitment, selection and training of employees
can be enhanced?

 By investing in training programs
 By conducting continuous learning programs
10) Recommend some ways in which Nestle can improve its recruitment, selection and
training of employees process.
…......................................................................................................................................
Task 3
P5
In order to analyse the above questionnaire a researcher takes into consideration thematic
analysis techniques. This tools help researcher to develop deeper appreciation for the group or
situation that is being researched (Pekuri and et. al., 2014).
Theme 1
1)Do you have knowledge about the concept
of recruitment, selection and training of
employees?
Frequency
 Yes 45
 No 5

Interpretation: As per above graph, it is clear that out of 50 individuals, 45 have
knowledge about requirement of training, selection and development, while remaining 5 does not
have knowledge about it. So it is interpreted that it is easy to select best candidate out of crowd
with use of new and latest method.
Theme 2
2) Do you think improvement in
recruitment, selection and training of
employees will be helpful for Nestle in
achieving maximum profit?
Frequency
 Yes 45
 No 5
Yes No
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