University Project: ITC548 System Analysis - My Health Record

This project presents a system analysis of 'My Health Record,' an automated healthcare system. It begins with an introduction outlining the project's goals: analyzing customer needs and requirements to improve medical service delivery. The report includes a stakeholder map, detailing the roles, responsibilities, impact, and interests of various stakeholders, such as internal executives, operational managers, nurses, patients, and the Australian government. A targeted stakeholder group is identified, with a questionnaire designed to gather feedback on the proposed system's efficiency and user needs. The project then presents Use Case diagrams and descriptions, covering registration, information sharing, medical specialist access, medical treatment suggestions, and access to suggestions. A fully developed Use Case focuses on medical suggestions, detailing preconditions, success conditions, and postconditions. The report concludes with a bibliography of relevant sources.

Running head: ITC548 - SYSTEM ANALYSIS
ITC548 - System Analysis
My Health Record
Name of the Student
Name of the University
Author Note

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ITC548 - SYSTEM ANALYSIS
Table of Contents
1. Introduction..................................................................................................................................2
Stakeholders.....................................................................................................................................3
2.1 Stakeholder Map....................................................................................................................3
2.2 Stakeholder Interests..............................................................................................................3
3. Targeted Stakeholder Group........................................................................................................5
3.1 Questionnaire Introduction statement....................................................................................5
3.2 Stakeholder Questionnaire.....................................................................................................6
4. Use Case diagram and Description..............................................................................................9
4.1 Use Case and Users/ Actors...................................................................................................9
4.2 Brief Use Case Description.................................................................................................10
4.3 Fully Developed Use Case Description...............................................................................11
5. Bibliography..............................................................................................................................13

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ITC548 - SYSTEM ANALYSIS
1. Introduction
This report aims at analysing the requirements and needs of the customers for the
proposed automated system that is a helpful approach towards delivering the medical services
through cutting many expenses. The Australian community would be able to avail better,
enhanced,, and cost effective medical services. Electronic collection and exchange of the data or
information related to the medical status will allow the individuals to get instant suggestions and
services related to the medical conditions. This paper covers the stakeholders involved in this
project and their roles and responsibilities considering their interest and impact level. A
stakeholder has been presented considering these aspects. A Use Case have also been presented
in this paper considering the visual presentation of the functions involved in accomplishing the
activities within the system. A completely developed Use Case have also been proposed in this
report emphasizing on the actions of the system in the case of the medical suggestions to the
patient.

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ITC548 - SYSTEM ANALYSIS
Stakeholders
2.1 Stakeholder Map
Figure 1: Stakeholder Map
(Source: Created by Author)
2.2 Stakeholder Interests
Classificatio
n
Stakeholde
r
Role Responsibilitie
s
Impact Interest
Internal
Operational
Business
Analyst
Analyze the
existing system
and drive out
Propose
effective and
well estimated
High High

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ITC548 - SYSTEM ANALYSIS
opportunities weightage of
the project
output
Internal
Executive
System
authorities
Better and
effective
decision-
making
regarding tough
actions
Considering
impact on every
stakeholder
High High
Internal
Operational
Manager Manage the
whole project
life cycle
Deliver the
project
constraints of
high quality
High High
Internal
Executive
Finance
team
Identify the
budget needed
for the project
execution
Keep the budget
low as much
possible
Low High
Internal
Operational
Nurses Providing
medical
suggestions
Provide better
care to patients
Low High
Internal
Executive
Media Promote the
system
Information is
well spread
High High

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ITC548 - SYSTEM ANALYSIS
among the
economy
External
Executive
Patients Use the system Suggest
recommendatio
n for the
improvement
Low Low
External
Executive
Australian
Government
Financial and
Legal support
The project runs
in the long race
Low High
External
Operational
Sponsors Sponsor the
project
Support the
project at every
stage
High High
Internal
Operation
IT
technicians
Look after the
technical
aspects of the
project
Regular audit
and mitigate the
issues and
problems
Medium High
3. Targeted Stakeholder Group
3.1 Questionnaire Introduction statement
Dear Australian Civilians
A new system is about to be introduced for the beneficial aspects of the civilians in
manner to enhance the experience in the healthcare services. My health record will allow you to

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ITC548 - SYSTEM ANALYSIS
upload the necessary details and information related to the medical condition and problems that
will be made available to the medical staffs and thus, effective and efficient suggestions will be
provided to the patients. We will need your suggestions and feedback for improving the services
and presenting a system that will be capable of meeting the needs and requirements of yours.
3.2 Stakeholder Questionnaire
1. Please, introduce yourself
Family Name: ----------------------------- First Name:
-----------------------------------
2. Select one of the age group in which you belong:
Below 16 years
Between 16 and 22 years
Between 22 and 34 years
Above 34 years
3. Have you faced any medical problem in past or facing medical problems now?
Yes
No
Please provide the medical details
______________________________________________________________________________
______________________________________________________________________________

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ITC548 - SYSTEM ANALYSIS
4. Replacing the traditional system with this automated system will be more efficient and
effective
Yes
No
Justify your selection
______________________________________________________________________________
______________________________________________________________________________
5. will the proposed system is capable of fulfilling your needs and requirements related to the
medical conditions and treatments
Yes
No
Justify your selection
______________________________________________________________________________
______________________________________________________________________________
6. Please enlist some of the problems those might be obstacles in the service availing by the
local communities
1:____________________________________________________________________________
2: ___________________________________________________________________________
3: ___________________________________________________________________________

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ITC548 - SYSTEM ANALYSIS
4: ___________________________________________________________________________
7. Are you agree with uploading such crucial information online despite of so many bbenefits
Yes
No
______________________________________________________________________________
______________________________________________________________________________
8. Medical specialists and doctors will be always at the service
True
False
______________________________________________________________________________
______________________________________________________________________________
9. This approach will be enhancing the traditional services
Yes
No
______________________________________________________________________________
______________________________________________________________________________
10. The response time will be far better than traditional method
Yes
No

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ITC548 - SYSTEM ANALYSIS
______________________________________________________________________________
______________________________________________________________________________
4. Use Case diagram and Description
4.1 Use Case and Users/ Actors

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Figure 1: Use Case for the System
(Source: Created by Author using Visio)
4.2 Brief Use Case Description
Use Case 1: Registration
Description:
The very step for the actors of this system will be to input the personal information in the
system through registering in the system. This is the precondition for every other use case
followed by this.
Use Case 2: Information sharing
Description:
The primary actor in this use case will be the patient who will be selecting the option
with whom the uploaded data and information will be shared. It will allow the patients to choose
the right individual and the healthcare who should take the responsibility for the treatment of the
individual.
Use Case 3: information access by the medical specialist
Description:
Primary actor will be the medical specialist and the shared information will be made
available to the medical specialists who will be creating other file considering the present and
past medical treatments of the individual to prepare the suggestions.

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Use Case 4: Medical Treatment Suggestions
Description:
Primary actor will be the doctors and medical staffs who will be sharing the suggestions in the
system for the secondary actor use who could further access the information.
Use Case 5: Access Suggestions
Description:
Patients would be able to access the data or information provided by the doctor in the
system and thus, could practice them for staying healthy. The data and information will be
utilized by the patients.
4.3 Fully Developed Use Case Description
Treatment Suggestions Complete use case
Use Case Name: Medical Suggestions
Primary Actor: Doctors
Secondary Actors: Patients
Other Stakeholders: Sponsor, system analyst, government, local community
Business Goal: To provide medical suggestions to the patients and local
community
Precondition: The doctors and patients have already registered in the system
Success Condition The patient would be able to receive proper directions on the

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treatment
Postcondition: Feedback, and suggestions would be provided by the patients on
the sage of the system

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5. Bibliography
Abrahão, S., Bordeleau, F., Cheng, B., Kokaly, S., Paige, R. F., Störrle, H., & Whittle, J. (2017,
September). User Experience for Model-Driven Engineering: Challenges and Future
Directions. In 2017 ACM/IEEE 20th International Conference on Model Driven
Engineering Languages and Systems (MODELS) (pp. 229-236). IEEE.
Alreshidi, E., Mourshed, M., & Rezgui, Y. (2015). Cloud-based BIM governance platform
requirements and specifications: Software engineering approach using BPMN and
UML. Journal of Computing in Civil Engineering, 30(4), 04015063.
Azzeh, M., & Nassif, A. B. (2016). A hybrid model for estimating software project effort from
Use Case Points. Applied Soft Computing, 49, 981-989.
Holston, J., Issarny, V., & Parra, C. (2016, May). Engineering software assemblies for
participatory democracy: The participatory budgeting use case. In Proceedings of the
38th International Conference on Software Engineering Companion(pp. 573-582). ACM.
Jha, P., Jena, P. P., & Malu, R. K. (2014). Estimating software development effort using UML
use case point (UCP) method with a modified set of environmental factors. International
Journal of Computer Science and Information Technologies, 5(3), 2742-2744.
Jorgensen, P. C. (2016). Software testing: a craftsman’s approach. CRC press.
Khan, F., Jan, S. R., Tahir, M., Khan, S., & Ullah, F. (2016). Survey: Dealing Non-Functional
Requirements at Architecture Level. VFAST Transactions on Software Engineering, 9(2),
7-13.