My Health Record: Problems, Capabilities, and Benefits Report

This report provides an analysis of the My Health Record, an online portal designed for patients to access and record their health details. It explores the technological and user-related problems associated with the system, such as security issues and the need for e-health literacy. The report highlights the capabilities of My Health Record, including its role in exchanging critical medical information and providing e-health foundations and eMedication management. The benefits discussed include easy access to health records, enhanced safety for users, and a secure system. The report concludes that My Health Record is a positive development in healthcare, but there is a need for increased awareness and addressing technical issues to encourage wider adoption. The report also includes a list of references.

Running head: MY HEALTH REPORT
MY HEALTH REPORT
Name of the Student:
Name of the University:
Author Note:

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Introduction
My Health Record is the online portal through which the people can access and record
their health details. These details can be accessed by the patients and they can share those details
with doctors, healthcare providers and hospitals if needed ("My Health Record | What is My
Health Record?", 2018). This healthcare portal can contain various important information like-
medical reports of the patients, record of past medical, pathology reports cases and the list of
possible complications like allergies.
Problems:
The problems of using My Health Record can come in a various way. The problem may
be technological or it can be based on the use of the end users.
Technological Problem:
It has been observed that using Google Chrome or Firefox for opening the portal may
give the error message.
There was some security issues involved with the system (Muhammad &
Wickramasinghe, 2018). Sometimes the records of the health portal were being shared with the
health care providers, without the permission of the user of the portal. However this security has
been fixed now.
Some discharge summaries of the patients uploaded by ACT were not visible to some
health clinic system.
Problem in the user environment of the My Health Record:

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It has been found out that in recent years many people are not using this online health care
portal.
 Many people are not listing all of their medical issues properly in the health portal. This
makes the hospitals and the doctors unable to get the proper case history of the patients.
 The design of My Health Record is mostly inclined towards the people with a sense of e-
health literacy (Ben-Assuli,2015). Using this portal needs minimum knowledge about the
health care management and health awareness. People with poor sense of health
management and low literacy about the health concern are needed to be encouraged to
use the My Health Record portal.
Capabilities:
My Heath Record has different capabilities. The main aim of this type of health portal is
the easy and relevant way of exchanging critical and important medical information between
the doctors, other health care providers and patients.
 E-Health Foundation:
It provides a technology based secured and encrypted way of exchanging information
between the doctors and the patients.
 It provides the linkage between the patient’s details with different health policies,
those are taken by the patient (Hanna et al.,2017). This enables the way for the
hospital to treat the patient accordingly and get the required policy details from the
portal.
 eHealth reference platform:

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eHealth reference platform provides a way for software developers to demonstrate a
new way to implement digital health.
 eMedication management:
The care and the monitoring after the treatment are equally important. eMedication
management provides the monitoring, controlling and prescribing of medicines in order to serve
the people to get the care in cost effective way.
Benefits:
There are several benefits of having a record in My Health Record Portal.
 A good access facility: My Health Record portal is an online portal, which helps
the people to keep a track of their health records (Pearce & Bainbridge,2014). The
user of the portal can access and modify the information in the portal whenever it
is needed and the they can access the portal from anyplace.
 Providing safety to the users: User can enlist their problems and health issues in
the portal. This portal can be accessed from the doctor’s and hospital’s end also.
During the emergency the healthcare providers and the doctors can access the
portal in order to get the health condition of the patient.
 Providing a secured system: My Health Record portal is a secured system and
better encryption (Dinh et al.,2017). The user can control the viewable status of
their records to others. The portal is secured and unauthorized access to the
other’s portal treated as offence. This ensures the users that their records are safe
and confidential.

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Conclusion:
It can be concluded from the above discussion that My Health Report is service the
society in a positive way. It ensures that a person can maintain his or her own health track and
keeping a track becomes helpful for the doctors and other health care centers to get the details
about the past conditions of the patient. This portal also serves an important role when a person
is in emergency case such as accidents. However, there are some technical glitches the and there
is a need of spreading awareness in order to encourage all then people to use this portal. Overall
this portal is a welcome move in health care sector.

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References
Ben-Assuli, O. (2015). Electronic health records, adoption, quality of care, legal and privacy
issues and their implementation in emergency departments. Health Policy, 119(3), 287-
297.
Dinh, M. M., Russell, S. B., Bein, K. J., Vallmuur, K., Muscatello, D., Chalkley, D., & Ivers, R.
(2017). Age-related trends in injury and injury severity presenting to emergency
departments in New South Wales Australia: Implications for major injury surveillance
and trauma systems. injury, 48(1), 171-176.
Hanna, L., Gill, S. D., Newstead, L., Hawkins, M., & Osborne, R. H. (2017). Patient perspectives
on a personally controlled electronic health record used in regional Australia: ‘I can be
like my own doctor’. Health Information Management Journal, 46(1), 42-48.
Muhammad, I., & Wickramasinghe, N. (2018, January). Critical Issues in Implementing and
Adopting National e-Health Solutions: Lessons from Australia’s MyHealth Record.
In Proceedings of the 51st Hawaii International Conference on System Sciences.
My Health Record | What is My Health Record?. (2018). Myhealthrecord.gov.au. Retrieved 19
March 2018, from https://myhealthrecord.gov.au/internet/mhr/publishing.nsf/Content/
find-out
Pearce, C., & Bainbridge, M. (2014). A personally controlled electronic health record for
Australia. Journal of the American Medical Informatics Association, 21(4), 707-713.