System Analysis and Design Report: My Health Record System, University

This report provides a system analysis and design for a My Health Record system. It begins with a stakeholder map, categorizing stakeholders based on their interest and power, including internal operations, internal executives, external operations, and external executives such as government, medicine suppliers, and cloud providers. A questionnaire designed for stakeholders explores system maintenance, security, and promotion. The core of the report is a use case diagram, illustrating the functionalities of the My Health Record system, such as sign-up, login, information upload, and appointment scheduling, involving actors like patients, doctors, administrators, and cloud providers. Each use case is detailed with descriptions, actors, pre- and post-conditions, and activity flows, providing a comprehensive overview of the online healthcare system's operation. The report concludes with references to relevant literature.

Running head: SYSTEM ANALYSIS AND DESIGN
SYSTEM ANALYSIS AND DESIGN
Name of Student-
Name of University-
Author’s Note

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
1. Stakeholder’s Map...........................................................................................................1
2. Questionnaire...................................................................................................................3
3. Use Case Diagram of My Health Record........................................................................4
References............................................................................................................................8

2SYSTEM ANALYSIS AND DESIGN
1. Stakeholder’s Map
Figure 1: Stakeholder’s Map of My Health Record
(Source: Created by Author)
Description of the Stakeholder Map
The stakeholder map of the My Health System consists of four types of stakeholders. All
the stakeholders who are involved in the system are divided into four categories with respect to
interest and power (Bates et al., 2014). With respect to power, the stakeholders conducting the

3SYSTEM ANALYSIS AND DESIGN
internal operation and the stakeholders of internal executive have increasing power. The external
operations and the external executives have less but their interest is high compared to others.
Internal Operations: The stakeholders involved in internal operation consists of admins,
CEO’s, and system manager. They have high interest on the system as the system is maintained
by them. The system admin updates the system accordingly and responds to patients and doctors
queries if needed.
Internal Executives: The internal executives also have high interest on the system. The
internal executives consists of employees and the patients related with the system of My Health
Record (Catarinucci et al., 2015). The patients stores their details on the system according to
their need and the employees of the system maintains all such data related with the system and
helps to promote the system as well.
External Operations: The external operations are those that are done externally from
outside of the health care system. The health care system external Operation of stakeholders
including doctors and the service providers. The doctors gets the details of the patients and threat
them externally and the service provider provides storage place for the system of My Health
Record.
External Executives: The external executive includes the government, the medicine
supplier, the equipment supplier, and all the investors that helps to build the system and maintain
the system. For launching a software online, the system developers have to get the permission of
the government about publishing the software (Squires & Anderson, 2015). The government
have to give approval of launching the software and can also help to promote the software. As
government is a trusted body, all citizens will trust the government. The medicine supplier and

4SYSTEM ANALYSIS AND DESIGN
the equipment supplier supplies all the needs of the system. The medicine supplies medicine for
My Health Record if the patients demands for it. There are also emergency situations for the
system for which the patient needs ambulance service. My health Record system also has such
service provider who provides ambulance at the time of emergency.
2. Questionnaire
The stakeholders that are involved the system can be asked many question regarding the
system. The question that are stated below can be asked to the doctors, patients, administrator
who manages the system and to the government as well. Below is the set of ten questionnaire,
which can be asked to all the stakeholder involved in the system.
What are the ways for maintaining the system of My Health Record?
How the payment system can be made secured for the patients?
What are ways to make the system more improved and a user friendly application for the
use of patients and the doctors involved?
How to secure the data of the patients in the database form data base?
What are the advantages of My Health Record System?
As the system of online health care system deals with wide range of data, what are the
ways to store the data securely in the cloud?
Is the cloud provider safe for the online system for storing of data?
Is the system of online health record storing system advantageous for you?
What are the problems that you face while registering or storing of data in the system?
What are the ways to promote the online application of My Health Record?

5SYSTEM ANALYSIS AND DESIGN
3. Use Case Diagram of My Health Record
Figure 2: Use Case Diagram
(Source: Created by Author)
Use Case Description for My Health Record
Use Case Name Actor Description
Sign Up Doctors/Patients The doctors and patients can
sign up to the system by
providing their personal

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information.
Log In Doctors/Patients After sign up, the doctors and
patients have to login in their
account for uploading or
checking in other details.
Check Patient’s Information Doctors The doctors can check the
details of all the patients who
uploads information in the
health care database.
Consult Patients Doctors The doctors consults the
patients accordingly.
Admin Login Administrator The administrator also has to
login to the system database
for viewing the system.
Validate Login Administrator For the login details that are
provided by the patients and
the doctors are to be validated
by the administrator.
Maintains System Administrator The administrator maintains
the healthcare system.
Maintains Database Administrator The database that is related
with the health care system is
also maintained by

7SYSTEM ANALYSIS AND DESIGN
administrator.
Add/delete Account Administrator The administrator has the
capability to add or delete
account from the system
database.
Uploads Information Patient The patient uploads all the
information related to their
health on the system.
Doctors Appointment Patient The patients are able to fix
appointment from the doctors
to carry out the treatment
process.
Uploads Test Report Patient The previous test report and
their current status is to be
uploaded by the patients.
Delete Own Account Details Patient The patient has the capability
to delete and create his own
account.
Payment Patient The patients has to make
payment for every
appointment or suggestions
from the doctors. The
payment are made in this

8SYSTEM ANALYSIS AND DESIGN
section.
Stores Database Cloud Provider The cloud provider stores the
database.
Provide Storage Cloud Provider Provides storage capacity to
the system.
Use Case Name My Health Record
Scenario Online Health Care System
Triggering
Event
The Patients wants to add their information on the online system of Health
Record so that the doctors from all over the world can view their health
state and treatment can be done accordingly (Emmert, Meszmer &
Sander, 2016). The patients first has to signup, and then login into their
account for adding up details of health. The patients can add or delete
their details from the system if they wants to.
Brief
Description
This use case diagram depicts the details of My Health Care system that
has to be launched online. The health care system shows all the details of
the system that are to be held online. This use case diagram shows the
details of the online system (Case et al., 2016). The patients can upload
their health related problems on the database of My Health Record so that
all the doctors all over the world can view their health status and treat
them accordingly. The system of My Health Record is a very helpful
system that can be used online for storing the data of patients who suffers
from different kinds of disease all over the world. This system will help to

9SYSTEM ANALYSIS AND DESIGN
fetch help from doctors all over the world
Actors The actors in world in this system are patients, doctors, administrators and
cloud providers.
Related Use
Case
This use case is invoked by other online health care system.
Stakeholders The stakeholders involved in this system are patients, employees of health
care system, administrators, CEO, doctors and external executives such as
medicine supplier, equipment suppliers, cloud provider, and the
government.
Pre-conditions For carrying out the treatment process the information about the patients
are to be available on the system. All the prescriptions related to patient’s
health are to be recorded so that the doctors get to know about the
patient’s medical history (Nelson & Staggers, 2016). The details of the
doctors involved in the system should also be available so that the patients
can contact them personally. The payment system is also to be
implemented in the system so that the patients do not face any problem
with the payment system. The system must have both the options for
credit card payment, debit card payment, and an option for net banking in
the system. The system of My Health Record should also have an option
of medical insurance that will help the patients with their treatment
process.
Post-Conditions For the treatment process to be taken place the details of the patients must
be stored in the system. The patients must sign up to the system for