My Health Record Report: Stakeholders, Use Cases, and Questions
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This report provides a comprehensive analysis of the My Health Record application. It begins with a stakeholder map identifying internal and external operational and executive stakeholders. The report then presents a questionnaire designed for external executive stakeholders, covering aspects such as hospital resources, specialist departments, doctor and nurse allocation, and preventive disease programs. A use case diagram illustrates the application's functionality, followed by a detailed use case description for patient report updates, outlining actors, frequency of use, triggers, preconditions, postconditions, main workflow, and exceptions. The report concludes with a list of relevant references supporting the analysis and methodology used. This assignment provides a detailed overview of the My Health Record system, its stakeholders, and its operational aspects.

Running head: MY HEALTH RECORD
My Health Record
Name of the Student
Name of the University
Author note
My Health Record
Name of the Student
Name of the University
Author note
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1MY HEALTH RECORD
Table of Contents
Stake holder map.................................................................................................................2
Questionnaire for the external executive stake holders.......................................................3
Use case diagram My health record.....................................................................................4
Use case diagram description for Patient report..................................................................5
References............................................................................................................................7
Table of Contents
Stake holder map.................................................................................................................2
Questionnaire for the external executive stake holders.......................................................3
Use case diagram My health record.....................................................................................4
Use case diagram description for Patient report..................................................................5
References............................................................................................................................7

2MY HEALTH RECORD
Stake holder map
The stakeholder matrix is one of the most important step for designing any new thing,
stakeholders include community, individual’s groups and leaders, who would influence the
outcome, they can be external as well as internal. The following gives a description about the
four major segments that is the Internal operational stakeholders (Beringer, Jonas & Kock,
2013), external operational stake holders (Henisz,2017), internal execute stake holders
(Men,2015) and the external executive stakeholders (Cobb,2016).
Internal operational stakeholders
Doctors
Nurses
Paramedics
Pharmacists
Forensics
Ward boys
External operational stakeholder
Patients
Internal Execute Stakeholder
Administrating boards
Governing bodies
External Executive stakeholder
Government
Ambulances
NGO’s
Health Insurance
Stake holder map
The stakeholder matrix is one of the most important step for designing any new thing,
stakeholders include community, individual’s groups and leaders, who would influence the
outcome, they can be external as well as internal. The following gives a description about the
four major segments that is the Internal operational stakeholders (Beringer, Jonas & Kock,
2013), external operational stake holders (Henisz,2017), internal execute stake holders
(Men,2015) and the external executive stakeholders (Cobb,2016).
Internal operational stakeholders
Doctors
Nurses
Paramedics
Pharmacists
Forensics
Ward boys
External operational stakeholder
Patients
Internal Execute Stakeholder
Administrating boards
Governing bodies
External Executive stakeholder
Government
Ambulances
NGO’s
Health Insurance
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3MY HEALTH RECORD
Questionnaire for the external executive stake holders.
1. How many number of hospitals are there in a certain area?
2. How many specialist and surgical departments are present in certain area?
3. How many numbers of the doctors and nurses are allocated in hospital?
4. What are doctor’s Qualification & Specialization?
5. What are the steps taken to resolve epidemics in a certain zone?
6. What are the Preventive Diseases Programme conducted by the hospitals?
7. Is there any health magazine for the public?
8. What are the present technologies present in the hospitals?
9. What new technologies can be bought?
10. What are minimal charges in the hospitals and are there any fixed questions?
Questionnaire for the external executive stake holders.
1. How many number of hospitals are there in a certain area?
2. How many specialist and surgical departments are present in certain area?
3. How many numbers of the doctors and nurses are allocated in hospital?
4. What are doctor’s Qualification & Specialization?
5. What are the steps taken to resolve epidemics in a certain zone?
6. What are the Preventive Diseases Programme conducted by the hospitals?
7. Is there any health magazine for the public?
8. What are the present technologies present in the hospitals?
9. What new technologies can be bought?
10. What are minimal charges in the hospitals and are there any fixed questions?
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4MY HEALTH RECORD
Use case diagram My health record.
My health record is one of the important application in the modern generation, which
helps the public to keep a record and track personal fitness, which is also visible to the healthcare
practitioners ("My Health Record | Welcome to My Health Record", 2018). Given is the use case
diagram for the application (Thakur, & Gupta,2014).
Fig 1. Source: Author
Use case diagram My health record.
My health record is one of the important application in the modern generation, which
helps the public to keep a record and track personal fitness, which is also visible to the healthcare
practitioners ("My Health Record | Welcome to My Health Record", 2018). Given is the use case
diagram for the application (Thakur, & Gupta,2014).
Fig 1. Source: Author

5MY HEALTH RECORD
Use case diagram description for Patient report.
The use case description model describes the task of the update patient entities and its
requirements (Cunningham et al., 2016).
Name Update patient report
Description Is used when someone needs to update the details of the patient, it may be
doctor or the nurses to any other healthcare staff.
Actor Doctor, nurse, patient.
Frequency of Use Every time the patient visits the healthcare centres
Trigger By the applicant
Pre-conditions
(Calabrese,
2016).
Previous records if any.
Patient visits the health care centre.
Post Conditions
(Klimek &
Szwed, 2013)
Update record when required.
Buy medicines
View lab reports.
Update hospitalization record.
Use case diagram description for Patient report.
The use case description model describes the task of the update patient entities and its
requirements (Cunningham et al., 2016).
Name Update patient report
Description Is used when someone needs to update the details of the patient, it may be
doctor or the nurses to any other healthcare staff.
Actor Doctor, nurse, patient.
Frequency of Use Every time the patient visits the healthcare centres
Trigger By the applicant
Pre-conditions
(Calabrese,
2016).
Previous records if any.
Patient visits the health care centre.
Post Conditions
(Klimek &
Szwed, 2013)
Update record when required.
Buy medicines
View lab reports.
Update hospitalization record.
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6MY HEALTH RECORD
Main work When the patient visits the health care centre, the health specialists checks
the patients records and does the treatment accordingly (Duckett &
Willcox,2015).
Exceptions When the patient is visiting or using My health record for the first time,
there is no previous record, and needs to be updated accordingly.
Main work When the patient visits the health care centre, the health specialists checks
the patients records and does the treatment accordingly (Duckett &
Willcox,2015).
Exceptions When the patient is visiting or using My health record for the first time,
there is no previous record, and needs to be updated accordingly.
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7MY HEALTH RECORD
References
Beringer, C., Jonas, D., & Kock, A. (2013). Behavior of internal stakeholders in project portfolio
management and its impact on success. International Journal of Project
Management, 31(6), 830-846.
Calabrese, E. J. (2016). Preconditioning is hormesis part I: Documentation, dose-response
features and mechanistic foundations. Pharmacological research, 110, 242-264.
Cobb, J. A. (2016). How firms shape income inequality: Stakeholder power, executive decision
making, and the structuring of employment relationships. Academy of Management
Review, 41(2), 324-348.
Cunningham, F., Leveno, K., Bloom, S., Spong, C. Y., & Dashe, J. (2014). Williams obstetrics,
24e. Mcgraw-hill.
Duckett, S., & Willcox, S. (2015). The Australian health care system (No. Ed. 5). Oxford
University Press.
Henisz, W. J. (2017). Corporate diplomacy: Building reputations and relationships with external
stakeholders. Routledge.
Klimek, R., & Szwed, P. (2013). Formal analysis of use case diagrams. Computer Science, 11,
115.
Men, L. R. (2015). The internal communication role of the chief executive officer:
Communication channels, style, and effectiveness. Public Relations Review, 41(4), 461-
471.
References
Beringer, C., Jonas, D., & Kock, A. (2013). Behavior of internal stakeholders in project portfolio
management and its impact on success. International Journal of Project
Management, 31(6), 830-846.
Calabrese, E. J. (2016). Preconditioning is hormesis part I: Documentation, dose-response
features and mechanistic foundations. Pharmacological research, 110, 242-264.
Cobb, J. A. (2016). How firms shape income inequality: Stakeholder power, executive decision
making, and the structuring of employment relationships. Academy of Management
Review, 41(2), 324-348.
Cunningham, F., Leveno, K., Bloom, S., Spong, C. Y., & Dashe, J. (2014). Williams obstetrics,
24e. Mcgraw-hill.
Duckett, S., & Willcox, S. (2015). The Australian health care system (No. Ed. 5). Oxford
University Press.
Henisz, W. J. (2017). Corporate diplomacy: Building reputations and relationships with external
stakeholders. Routledge.
Klimek, R., & Szwed, P. (2013). Formal analysis of use case diagrams. Computer Science, 11,
115.
Men, L. R. (2015). The internal communication role of the chief executive officer:
Communication channels, style, and effectiveness. Public Relations Review, 41(4), 461-
471.

8MY HEALTH RECORD
My Health Record | Welcome to My Health Record. (2018). Myhealthrecord.gov.au.
Thakur, J. S., & Gupta, A. (2014, February). Automatic generation of sequence diagram from
use case specification. In Proceedings of the 7th India Software Engineering
Conference (p. 20). ACM.
My Health Record | Welcome to My Health Record. (2018). Myhealthrecord.gov.au.
Thakur, J. S., & Gupta, A. (2014, February). Automatic generation of sequence diagram from
use case specification. In Proceedings of the 7th India Software Engineering
Conference (p. 20). ACM.
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