Detailed Analysis of Supply Chain Management at TASK Myago Logistic

This report provides a comprehensive analysis of TASK Myago Logistic's supply chain management, a black woman-owned logistics company based in Witbank, South Africa. The study examines the company's current processes, including value chain analysis, strategic assets, and casual loops. It identifies areas for improvement through waste analysis and presents two proposed scenarios: in-house and outsourced delivery services. The report also includes a SWOT analysis, a SCAMPER analysis, and an action plan to enhance the company's supply chain efficiency. The project aims to improve the company's logistic process and build effective relationships with stakeholders. The report highlights the company's strategies to reduce costs and focus on food and beverage supply to increase profits.

Running head: LOGISTIC AND SUPPLY CHAIN MANAGEMENT
Logistic and Supply Chain Management
Name of the Student:
Name of the University:
Author Note:

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Table of Contents
Introduction......................................................................................................................................2
Project Scope...................................................................................................................................3
Value Chain.....................................................................................................................................3
Strategy and Assets..........................................................................................................................5
Casual Loops...................................................................................................................................6
Current Process and Waste Analysis...............................................................................................8
Proposed Process- Scenario 1: In-house delivery service.............................................................10
Proposed Process- Scenario 2: Outsourced Delivery Service.......................................................10
SWOT Analysis.............................................................................................................................11
Scamper.........................................................................................................................................12
Action Plan....................................................................................................................................12
Conclusion.....................................................................................................................................13
References......................................................................................................................................14

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Introduction
Supply chain management involves a set of processes and key activities that are needed
to be completed within a stipulated time by ensuring efficiency. Organisations worldwide
undertake the most efficient supply chain process to meet the demands of the global customers
and develop the value added services for the potential clients. According to Jacobs, Chaseand
Lummus, 2014), an efficient supply chain process requires developing the systematic steps and
identifying every division of the distribution function. The study is focusing on the logistic and
supply chain process of TASK Myago Logistic. The study would analyze the diverse segment of
supply chain management. The obtained idea from the study would ensure the areas of
improvement. A structured action plan will be formulated by concentrating these areas of
concerns to make the further progress in the logistic and supply chain process undertaken by the
company.
Company Background
The study develops the logistic and supply chain process of TASK Myago Logistic,
which is a black woman owned entity situating in Witbank, Mpumalanga province, South Africa.
The company offers the logistic services for coal transportation, construction trucks,
machinery and plant hire, fleet management, and warehousing (Monczka et al. 2015). The
company aims to focus on developing a sound logistic and supply chain process and building the
effective relationships and negotiations with the business stakeholders. The company believes in
resourceful marketing process driven by the experienced marketing director and executives
(Stadtler 2015). Malehu Langa, the Managing Director of the company has the determination of
driving maximum impact through formulating acquisition with the new business clients and

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collaborating with the multi-functional stakeholders. In fact, she is even looking forward to
develop the sustained alliance with the leading management leaders in the industry. She is much
interested in seeking advancements and innovativeness in developing the problem-solving
aptitude analysis. It is considered as one of the most significant strategic movements that guides
the company towards availing the profitable opportunities and increasing the sales ratio in a
competitive business landscape (Hugos 2018). The maintenance of the effective logistic and
supply chain process would turn out to be much profitable for the company in long run.
Project Scope
The project is focusing on developing the sound logistic and supply chain management
process for TASK Myago Logistic. The project looks forward to develop the appropriate value
chain process and analyze the effective strategy by identifying the existing assets. Furthermore,
the project would also recognize the casual loops underlying the project. Furthermore, the study
would identify the current process and accordingly analyze the waste management procedure.
Two diverse scenarios would be discussed in this project. The first scenario would reflect the in-
house delivery service whereas the second scenario would depict the outsourced delivery service.
Obtaining ideas from these segments, the project would recognize the underlying strengths and
weaknesses by presenting the SWOT Analysis. Use of the SCAMPER techniques would analyze
this project in a detailed way. Finally, the project would identify the major areas of
improvements and an action plan would be formulated to fulfill those gaps.
Value Chain
According to Hugos (2018), value chain is conceptualized as the set of activities that a
firm requires to perform for developing value added services for a particular industry market.

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Value chain process helps the company in achieving the advantages. The current globalised era
is highly influenced by the external competitions. The companies dealing with the various ranges
of stakeholders need to be cautious about their demands. Organisations create the value for the
service or goods to attract more suppliers and customers (Krajewski, Malhotra and Ritzman
2015). It helps in strengthening the competitive ground. The value chain process, both in
downstream and upstream process, reflects the entire supply chain method.
Figure 1: Porter’s Value Chain
(Source: Krajewski, Malhotra . and Ritzman 2015)
The value chain analytical tool represents the internal firm activities. The main focus of
this value chain framework is to identify the major functionalities that the organisation is going
to undertake. It is necessary for the company to understand the major activities that can create
values for the services and goods. In fact, these activities would determine whether the firm is
capable of achieving the competitive advantage or not (Gattorna 2015). A closer view to this

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analytical process would decide either the advantage or disadvantage for a long run. The product
or service differentiation helps in developing the unique parameter on basis of which the firm
would earn more profitability in this competitive ground. Similarly, TASK Myago Logistics need
to focus on several primary activities during the logistics process. These primary services are
inbound logistics, operations, outbound logistics, marketing and sales, and services. In order to
perform these activities, the firm requires concentrating on the firm infrastructure, procurement,
human resource management, and technology (Ptak and Schragenheim 2016). The company
requires performing for developing value added services for a particular industry market. The
project looks forward to develop the appropriate value chain process and analyze the effective
strategy by identifying the existing assets. Managing these specific requirements would help in
developing the greater value added services that would eventually benefit the firm with greater
impact on the logistic process.
Strategy and Assets
The strategic evaluation is the key to achieve a successive logistic process. Each of the
organisations needs to determine the strategic objectives prior to undertake the logistic process.
The strategies generally depend on the amount of the assets and how well these assets are to be
managed. TASK Myago Logistics is widely concentrating on developing several strategies that
are useful for the sustainable logistic and supply chain process. Firstly, the company is
concentrating on delivering the limited services to examine the responses at the initial stage.
Secondly, the supply chain process undertaken by TASK Myago Logistics is much cost effective.
With the help of the skilled supply chain process and suppliers, the company can reduce the costs
required for the structuring the entire process (Ptak and Schragenheim 2016). The third strategy
undertaken by the company is to focus on the food and beverage supplying process. The

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demands of the foods and beverages would ensure more profits for the company. Hence, if the
company can concentrate widely on supplying these foods and beverages within the stipulated
time, it would increase the demands much significantly. The company ensures the following
assets:
 Post office
 Post net
 Transport carriages
 Warehouse
These assets are much useful for undertaking a useful supply chain and logistic process.
However, it is essential for the company to concentrate on the systematic approach to develop a
sound supply chain management process and achieve the competitive advantage.
Casual Loops
The casual tool in supply chain management is the diagram that portrays variables
associated with the system (Stadtler 2015). This casual loop is generally used for visualizing the
diverse variables that are associated with a system and the way they are connected to each other.
The casual loop is formulated to interrelate these variables and develop a clear understands the
entire supply chain process. It is stated that the edges and the variables are the major connects,
which develops the keen relationships between the variables and develops a structured and
systematic way of supply chain management.

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Figure 2: Casual Loop
(Source: Ptak and Schragenheim 2016)
Similarly, while undertaking the distribution and supply chain process TASK Myago
Logistics needs to concentrate on the variables determined for their logistic process. The
company requires performing for developing value added services for a particular industry
market. Value chain process helps the company in achieving the advantages. Hence, it is quite
necessary to prepare a checklist to ensure each of the variables are used properly in this process
and creating connection with each other.

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Current Process and Waste Analysis
The entire supply chain management process develops the systematic approach and the
structured process. This process is associated with some of the specific benchmarking, which
determines the future goals. The company requires set the following types of benchmarking
 The development of the internal benchmarking compares the operational location of the
organisations or any specific part of this operation. TASK Myago Logistics needs to
identify their actual location for undertaking this supply chain process.
 External benchmarking creates the comparison between the current operations of the
business with the operational process of the other organisation (Ptak and Schragenheim
2016). The company thus requires comparing their operational location with the other
companies to understand the effectiveness and underlying gaps. Accordingly, they can
develop the ideas about future betterments in the operational segments.
 The non-competitive benchmarking is against the other organisations existing in the
external market and do not compete in the same market (Monczka et al. 2015). They are
not directly involve with the system, but can develop the process in a sequential way.
 On the other hand, the competitive benchmarking develops the understanding regarding
the direct competition with the competitors in the similar market. While establishing the
distribution and supply chain process, TASK Myago Ltd. needs to focus on their
competitors in the market.
 Performance benchmarking is another form in which the performance achievement level
is compared to the different operational process. Reviewing and monitoring the
performance parameter is essential if the company requires developing this benchmarking
process.

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 The final benchmarking process is practice benchmarking, which develops the
comparison between the operations practices of an organisations and their method of
conducting these activities. These practices will be compared to those activities that are
already adopted by other operators.
However, concentrating on these benchmarking aspects, the company has developed the
current processes that would determine the long term success in supply chain process. The
current process of the supply chain management undertaken by the company is as follows:
 Pulling up to the speaker
 Pressing the button
 Waiting for the responses
 Verbalizing the order
 Receiving confirmation of the order and determining costs
 Moving car up in line
 Waiting for the clearance
 Moving car up in line
 Waiting
 Verifying the order and costs
 Paying and receiving order
Waste management is an integral part of the entire supply chain process. It is necessary for
the company to identify the most suitable process of managing waste. The following steps would
help the company in developing the sound waste management process.

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 It is important for the company to examine the product design to identify the places from
where the raw materials can be reduced. In fact, there is the keen possibility of replacing
the expensive materials as well.
 Managing the resources is also one of the most significant aspects of the waste
management process (Monczka et al. 2015. Redesigning the structure would help the
company to reuse or recycle the used products.
 Using the scrap materials also can minimize the raw materials wastes.
 Finally, controlling the inventory is necessary for the company to manage the resources
and developing the extensive knowledge on the waste management procedure.
Proposed Process- Scenario 1: In-house delivery service
The delivery services are much essential for making progress in the supply chain
management. The in-house delivery services provide the document during any purchase of the
services or good (Krajewski, Malhotra . and Ritzman 2015). The company is concentrating on
delivering the limited services to examine the responses at the initial stage. The in house
document would ensure the high quality of working. Therefore the in-bound delivery service is
essential for developing the concerns and earning profitability.
Proposed Process- Scenario 2: Outsourced Delivery Service
The company can even undertake the outsourced delivery services that would generate
the sense of responsibilities among the service users (Monczka et al. 2015. The outgoing
delivery services specifies for shorter time. The outsource delivery service is also much effective
for hiring and providing the effective training to the associated staffs. The company needs to
maximize the resources for developing the outsourcing delivery services. If the company needs

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to assure the world class standard of the supply chain process, the outsourcing delivery service
would be much beneficial.
SWOT Analysis
The internal and external strengths, weaknesses, opportunities and strengths are needed to
be discussing to ensure the long term sustainability of the company.
Strengths
 The effective innovations to the distribution process
 Ability of forecasting the long term benefits
 Introducing the product and service ranges
Weaknesses
 Poor resource allocation
 Lack of trained workers
 Lack of operational transparency
Opportunities
 Demands of the global market
 Utilization of the natural resources
Threat
 Competitive scenario