Analyzing Strategies for Women Managers at Myer Holdings Limited

This analytical report examines the role of managers in shaping organizational behavior, specifically focusing on the context of Myer Holdings Ltd., a retail company. The report analyzes the actions Myer Holdings can take to build an organization that supports women managers, recognizing their unique leadership qualities and contributions to employee engagement and customer experience. It addresses workplace stereotypes, providing insights into how managers and employees can mitigate their impact, and explores the advantages of personality testing in recruitment and selection. The report emphasizes the importance of creating an inclusive and supportive environment for women managers to enhance organizational performance and achieve business objectives, offering recommendations for fostering growth, promoting diversity, and managing positivity within the workplace.

Analytical Report

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Actions that a company needs to take to build an organisation which works for women
managers.................................................................................................................................1
TASK 2............................................................................................................................................4
a) Stereotypes at workplace....................................................................................................4
b) Ways in which a manager can break down stereotypes about new migrants or old workers
in the workplace.....................................................................................................................5
c) Strategies that old workers or new migrants can implement to break down stereotypes in
the workplace..........................................................................................................................6
TASK 3............................................................................................................................................6
Advantages of personality testing strategy in recruitment and selection with reason to
implement it at same...............................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
.......................................................................................................................................................10

INTRODUCTION
In a company, to manage the workplace, the major function played by managers is setting
up organisation behaviour. This would help in understanding the interface between
organisational performance and human behaviour, towards particular circumstances (Colquitt
and et. al., 2011). The present report is going to analyse this concept in context with setting up
organisation that works for women managers. For this purpose, Myer Holdings Ltd. is taken,
which is founded in 1900 in Victoria and deals in clothing market. It offers a range of apparels to
each category of women, men, babies and children, with cosmetics, accessories, home decors,
furniture and other general merchandise. To run its stores and offer a high customer experience,
this company uses the personality testing strategy for recruitment and selection of talented
workers. In this regard, main advantages of respective strategy are explained under the present
assignment. Along with this, types of stereotypes at workplace and process by which same can
break down by managers and old or new workers are also highlighted.
TASK 1
Actions that a company needs to take to build an organisation which works for women managers
Woman posses certain unique qualities like effective leadership skills, peaceful attitude,
sharp minded to resolve difficult situations, extraordinary thinking abilities etc. that make them
strong managers, if they lead such position in a company (Choi, 2011). They could even prove
better managers as compared with male counterparts in terms of driving employee engagement
and enhancing customer experience. Female workers are also skilled in building effective
relationship and collaboration among staff members, to strengthen the team. In the management
position, they are tended to be more hard working in order to become the perfectionist in its role.
Therefore, they are also considered as highly productive to enhance organisational performance
and providing better customer experience, so that desired profitability and growth of business
can be gained. In context with present company i.e. Myer Holdings Ltd., as it has expanded its
business over 64 locations in Australia, which are counted as largest department store in terms of
revenue, so to manage such large workplace, female managers play a main role (Carpenter,
Berry and Houston, 2014). But as diversity is not easily going to happen overnight, where
employees especially male counterparts may be apathetic when female managers overruled them.
As visibility is critical, therefore, it arises a number of situations or problems in front of company
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to make women managers visible and make employees engage to work under their guidance
(Bolino and et. al., 2013). Along with this, in fast changing corporate world where equality at
workplace is highly concerned, females are still facing the minority or discriminations, when it
comes to lead a superior position. It includes the impact of gender stereotypes, invisibility,
different perspectives against women, views on credibility and management or leadership styles
etc.
Since Myer Holdings Limited seeks to achieve the strong position in retail market by
retaining customers for longer period. Therefore, via building an effective team, it can achieve its
desired goals more easily (Boje, Burnes and Hassard, 2011). Hereby, team work is highly
important under respective company to anticipate each and every requirement of customers on
time and enhance their shopping experience. In this regard, if female managers do not get desired
working environment where employee engagement or collaboration among team members
cannot be formed, then it directly affect such goals and customer experience negatively, because
if workers do not work in collaboration then they attempt to provide better services to customers
can be failed (Avey, Palanski and Walumbwa, 2011). Therefore, it is essential for upper level of
management to build an organisation for enhancing the profile of women managers and building
an effective environment where they can work appropriately. In this regard, some actions that
respective company can be taken are profiling women managers at stores are given as below:
 Offer better pay – The management of Myer needs to give priority first to change the
pay rates within employment policy, for profiling women managers (Ates and Bititci,
2011). As women are more dedicated towards their job so it is essential for respective
company to offer fair compensation packages. This is so because it will help in attracting
more qualified female workers and getting their contribution in achievement of business
objectives.
 Recognise bias – Reviewing the thoughts and giving chance to female to get
management position at workplace, will aid in reducing biasedness in present company.
Along with this, promoting and encouraging females employees will help in enhancing
their profile at respective organization. Company must also involve them in decision
making process so that they feel motivated and important at their workplace. In respect of
Myer Holdings Limited, they must involve in their female employees in decision making
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process because through it they able to motivate them so that interact with customers in
effective and impressive manner.
 Create equality at diverse workplace – To end male-dominated culture where men
feeling uneasiness to work under the guidance of female managers, it is essential for
management of Myer Holding Ltd. to create diversity at workplace. Hereby, giving
opportunity to more female workers will create more values to both genders. Along with
this, it will inspire women labours to feel equality at workplace when they work under the
supervision of female managers. It will aid respective company to gain more
collaborative and motivated workplace that helps in offering more shopping experience
to customers.
With respect to above actions to profile women managers, some recommendations for
creating environment where they can work more efficiently, are given below to management of
Myer Holding Limited:
 Build culture of growth and support – For being emphatic about creating such an
environment where female managers can work in desired way, management of given
company needs to concern on building culture of growth and support first (Colquitt and
et. al., 2011). Hereby, providing continuous learning to both men and women equally will
aid in reducing discrimination at workplace. Along with this, empowered the people to
give support and work in collaboration with others, implementation of inclusive
workplace practices, etc. will help female managers to work more efficiently. At
respective company manager need to develop proper culture according to which they
provide training to employees so that staffs conduct work proper and attain their
customers properly.
 Hire people who fit with culture – Giving recruitment to those people who fit with
organisational culture, is taken as most appropriate step for setting up the workplace
where female workers and managers can work appropriately. Because culture of
organisation impact directly on team work and individuals in both negative and positive
way. In general, a company includes different type of culture like power, role, task and
person, where each one has unique concept (Boje, Burnes and Hassard, 2011). Among
these, in Myer, it needs to implement task culture at workplace in order to develop
competencies. Hereby, via establishing the culture on enforcing such rules and
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regulations where each worker knows its responsibility would aid to work in
collaboration more effectively.
 Manage positivity at workplace – To increase sharing between workers and given
opportunity to female managers to make effective team at stores, it is also essential for
management of given company to maintain positivity at workplace (Carpenter, Berry and
Houston, 2014). This would can only be possible by taking participation of each worker
in decision making, so that they can feel equal at workplace and motivated to give more
cooperation in achievement of business objectives. By involving female staffs in decision
making process respective company able to encourage staffs that they interact and
understand customers in order to serve effective services.
By adopting these practices Myer Holdings Limited able to motivate their female
employees which leads to accomplishment of their work in effective manner as well as it will
also help company in enhancing their sales as well as profitability ratio.
TASK 2
a) Stereotypes at workplace
Stereotyping in the workplace refers to make assumptions about people on the basis of
their gender, culture or physical attributes (Martinez and et. al., 2016). So, concerning on such
kind of stereotypes, includes the risk of hurting feeling of workers having different cultural
background. It also creates such kind of working environment where staff members feel more
discriminated, that affect adversely their performance. Discrimination also opens companies up
to face a number of issues like low performance of workers, reducing productivity of workplace,
legal problems and more (Chiesa and et. al., 2016). When HR managers of a company hear the
term stereotyping, then first think that comes into their mind is about discrimination or
harassment kind of issues. There are several cultural and generational differences which take
stereotyping at workplace over the line to discrimination (Koch, D'Mello and Sackett, 2015). For
example, major stereotype which are faced at consulting firm are gender stereotype, age
stereotype and race stereotype. At respective place gender stereotype are face because manager
conduct discrimination between male and female employees. This is so because they think that
male employees are more practical and conduct work effectively whereas female employees are
consider as more emotional at workplace. Along with this at consulting firm there is also age
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stereotype because manager think old employees are not more effective and they are less capable
as well as they also think that new or young employees have less knowledge so they only hire
staffs of particular age group (McNamara and et. al., 2016). Through this it can be analysis that
that stereotypes is exist at each and every level of business operations – like as comparison with
women, men provides more contribution in achievement of company's objectives by spending
more working hours.
b) Ways in which a manager can break down stereotypes about new migrants or old workers in
the workplace
Since stereotyping at workplace within Myer Holding Limited leads to create harassment
and discriminatory type of situations (Kriegel, 2016). In such conditions, working environment
of this company can become more tainted with negativity, that highly affect organisational
performance both at individual and team-work level. When feeling of its staff members attacked
through different kinds of stereotype, then may feel more unsafe and dissatisfy with job as if they
don't belong. This may increase employee turnover and impact negatively on organisational
behaviour more offensively (McNamara and et. al., 2016). Along with this, in dealing with
different problems and providing the high customer expectancy, staff members at its stores are
more likely to have higher anxiety and not focus on work. This will lead to increase lower
productivity rate and affect profitability as well. If left unchecked such stereotyping that impacts
on the organisation behaviour and culture can lead to increase discrimination lawsuits by existing
or new recruiters who feel managers doesn't care about their well-being and maybe even promote
the negative and unwanted behaviour (Koch, D'Mello and Sackett, 2015). There are several ways
which are adopted by manager of Myer Holding Limited in order to breakdown stereotype of
new migrants and old workers, from which some major of them are given below:-
 Managing equality and diversity at workplace – In order to avoid stereotype of old
workers and new migrants manager of respective company may maintain proper equality
so that each and every person get work according to their skills as well as ability. Along
with this, they can also conduct proper diversity at workplace because it will motivate old
employees and encourage to conduct work according to trends. On the other hand
through this new migrants able to understand workplace which help in conducting work
in effectively and impressively.
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 Provide training and development – By providing proper training and development
activities manager of respective company able to break stereotype of new migrants and
old workers. This is so because through training and development both type of employees
able to know appropriate way for conducting a particular work. Along with this it will
also encourage new migrants to understand situation as well as condition of particular
workplace. This will also help manager in reducing gap among the old workers and new
migrants.
c) Strategies that old workers or new migrants can implement to break down stereotypes in the
workplace
Stereotypes at workplace can also be measured in terms of new migrants and old workers
where there are various issues face by old employees as well as employees come from new
location. Both the peoples or employees face several issues or stereotype while they are
conducting their activities at Myer Holding Limited. These stereotype can be breakdown by
adopting several ways such as in case of new migrants, they can conduct proper research of place
as well as workplace of a particular country. This is so because through it they able to understand
situation and conduct work effectively. On the other hand, in respect of old employees in order to
breakdown stereotype they can attain training and development activities which help them in
getting aware about new technology as well as process for conducting a particular work in
impressive manner. Along with this, for breakdown stereotype new migrants as well as old
workers can conduct analysis of workplace on time to time basis which help them in
understanding current situation of a particular workplace.
TASK 3
Advantages of personality testing strategy in recruitment and selection with reason to implement
it at same
Recruitment and selection is considered as the most important function of a company,
that helps in hiring most talented people at workplace (DePoy and Gitlin, 2015). For this
purpose, different types of methods and strategies used by the companies that fit their
organisational behaviour and culture. It includes interviews, personality testing, aptitude and
ability test, application form and more, where each one needs a proper formulation of plan to hire
a candidate. Among these methods, managers of Myer Holding Limited have implemented the
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personality testing strategy for hiring workers at stores. This strategy mainly used to streamline
the hiring procedures that helps in diagnosing the behaviour of individuals, attitudes and beliefs,
to analyse whether they are fit with organisation culture or not (Cook, 2016).
As Myer Holding Limited works in apparel market, where to deal with offensive minds of
customers and offer them products as per their taste, staff members need to possess high
tolerance and mental stability. Therefore, to measure such abilities and check their aptitude,
personality testing considered as best strategy for respective retailer. Such kind of method can
easily be framed by using web-based instruments that save time of managers, form administering
a test on-site (Torres and Mejia, 2017). Here, they can easily develop the multiple-choice
questions where applicants can take online test. Under this process, scored of them can easily be
tabulated within short period of time and e-mailed to HR managers with explanation of each
result, so that best one can be hired or contacted for further interviews (Hofhuis, van der Zee and
Otten, 2016). Along with this, using 'Overt integrating tests' help in testing one's attitude towards
dishonesty, by providing a series of questions. For example - Hard work and honesty pay off as
much as people did in the past. Here, candidates who try to fake in giving such answers may get
into trouble. Thus, this test is essential for Myer Holding Limited due to having a large number
of stores, so, getting honest and hard workers becomes priority to run the same in desired way
(Ployhart, Schmitt and Tippins, 2017). The other benefits gained by implementing employee
personality testing strategy are given as below –
 Finding the right person: It aid the respective company in identifying the strengths,
weaknesses and capabilities to adopt working environment, so that candidates having
such potential skills can be hired (Loveland and et. al., 2015). It also helps in assessing
whether chosen applicants fit the current organisational culture, that reduce chance of
conflicts that might arise due to different cultural background.
 Longer retention of staff: Hiring right person at workplace, also increases chance of
getting longer retention of them (Nankervis and et. al., 2016). It also allows managers of
Myer Holdings Limited to improve the legal defensibility by implementing the fairer
method of candidate comparison.
 Motivated and encouraged workers: When managers of given company identify
strengths and weaknesses of each individual, then they can better understand how to
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motivate and encourage them to give more contribution in achievement of business
objectives.
Thus, by using personality testing in hiring and selection, Myer Holdings Ltd, can determine
the best qualities and competence level of its most successful employees. They can also update
the testing algorithm in employment procedures to favour candidates having such traits (Noe and
et. al., 2017). Along with this, respective tests can be continually refined for helping its HR
managers pinpoint the kinds of hires they want.
CONCLUSION
It has been concluded from this assignment that in a company, organisational behavioural
plays a main role in setting up the working environment and getting achievement of higher
business objectives. It helps in break down the stereotypes that arise such situations where
workers feel harassment and discriminative at workplace, so that higher job satisfaction can be
provided to them. Along with this, implementing personality testing strategy in employment
procedures help in hiring those workers that fit with organisational culture and give more
contribution in increasing growth and success of company.
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REFERENCES
Books and Journals
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