Myerstown Case Study: Group Decision Making and Leadership Strategies

This report examines the Myerstown case study, focusing on group decision-making processes and change management strategies. It explores techniques employed by managers to enhance performance, including the implementation of change management models like Lewin's model, and addresses the importance of addressing resistance to change through various activities. The report highlights the significance of team development, effective communication, and employee engagement in achieving organizational goals. It also discusses the different stages of group development and the critical role of leadership in driving successful change initiatives, emphasizing the need for clear communication, employee motivation, and the development of a supportive environment to foster sustainable development and overcome challenges within the organization. The report provides insights into how Myerstown can improve its practices and achieve impressive levels of success through these strategies.

Using Groups to Get Things done
1

Executive Summary: In present report, team development is being taken into account
as critical aspect which also assist in effective management of change. By having an improved
focus on the decision making process the number of norms and policies can be framed in
appropriate manner. Along with this, determination of key needs is also significant because it
assist in meeting goals and objectives. In addition to this, it has been witnessed that Myerstown
management can consider change management practice and models as critical element in order
to deal with resistance to change. There are diverse stages which need to be referred by
management to manage the resistance to change. Activities can be classified as do change
administration correct the leading interval, expect struggle to change, address conflict to
transformation, identify the root sources of conflict and engage the right resistance managers. By
having a consideration of leadership change the better benefits can be attained by Myerstown. It
will assist in developing measures that can improve the practice and lead to impressive level of
success.
2

Table of Contents
INTRODUCTION...........................................................................................................................4
Effectiveness of group decision making process....................................................................4
Techniques that managers employed......................................................................................5
Different stages of group development..................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11
Bibliography.........................................................................................................................12
3

INTRODUCTION
Team working is considered as one of key measure which need to be referred by business
entity in significant manner so that goals and objectives can be accomplished in desired manner.
It has been noticed that decision making process effectiveness can be advanced through having
promotion of team working. Present study will have focus on case study of Myerstown in order
to have understanding about factors which can assist in effective work performance. It will also
provide an information in regard to techniques that has employed in order to advance the
performance.
Effectiveness of group decision making process
It has been noticed that Myerstown was facing an issue in terms of finance and employee
resistance which has impacted the overall outcome in diverse manner. In order to resolve such
kind of issues the business firm has focused on change management practice so that key goals
and objectives can be accomplished. There are number of changes that has been employed by the
management (Appelbaum and et.al., 2012). Company has set out few standards and priorities in
order to have better opportunities.
In addition to this, it can be said that company has organised a conference for the
employees in which information about goals and strategies has been shared. With effective
sharing of information, the business firm has easily developed the trust among work force. It has
also allowed members to have better sustainability and motivated employees to have effective
focus towards short term goals. Along with this, communication process standards has also been
advanced. In this, supervisor has also focused on application of various norms (Baum and Wally,
2013). Engagement with employees has also been advanced in critical manner so that goals and
objectives can be accomplished. Also, by having a consistent sharing of information the
employee’s morale has been advanced in critical manner. It has improved the control over work
activities and lead to diverse development opportunities (Beugelsdijk, Slangen and Herpen,
2012).
Along with this, it has been noticed that performance measurement process has also been
introduced effectively so that key measures can be employed. With an assistance of this, overall
4

performance is being measured on regular basis which has provided details about work practice.
Number of work place issues are being identified on base of which the business firm has taken
various strategies. Number of policies has also been introduced within organisation so that long
term sustainability can be attained. In addition to this, it can be said that team work practice has
also been promoted by the management of Myerstown so that collective goals can be
accomplished. It has been witnessed that issues in terms of pay for performance has been
overcome (Bevington and Samson, 2012).
In addition to this, it can be said that the top level management focuses on the strategic
decision making for effective consideration of change management. By having a proper
understanding of objectives, vision, mission, and goals the management of business entity can
have sustainable development. It has been noticed that application of change management has
advanced the work practice. Number of benefits are being attained with an assistance of
commercial changes (Rowley, 2010). The leadership style and capabilities of employees focuses
on the effective consideration of diverse operational values so that key outcome can be attained
in terms of stringent approach. The skills and knowledge is developed in the people of
organization to create competency.
Along with this, it has been noticed that structural values are also being improved in order
to have better opportunities. Number of challenges are being resolved in order to lead business
firm to impressive level of success. Advancement of technological values has improved the
efficiency and lead business firm to various development opportunities (Salem, 2008).
Forecasting of activities has also been advanced in critical manner so that better opportunities
can be attained.
Techniques that managers employed
It has been identified that Lewis change administration model can be employed so that
better opportunities can be created. Proper consideration of change management practice the
issues in terms of workplace practice has been resolved. This model is very easy to understand
because it describes only three stage unfreezing, transition and refreezing. It has been noticed
that diverse elements in regard to work practice can be identified. On the basis of such values the
day to day activities can be advanced (Miller, 2011). Initially the issues need to be identified in
desired way so that objectives and ideas can be skilled.
5

It will provide a better understanding about factors which need to be changed so that key values
can be advanced. Along with this, need of employees also need to be measures effectively so that
overall performance can be measured (Doppelt, 2017).
Through effective consideration of key norms in regard to have reference of lacking area.
Management can focus on application of plans so that key norms in terms of expectations linked
people are properly referred (Diamond and Allcorn, 2009). Change need to be referred according
to diverse practice so that goals and objectives can be accomplished. Once the changes are being
implemented within firm then the business entity need to review them so that overall
performance can be advanced. Along with this, on the basis of review system of change activities
the issues need to be overcome through continuous changes in practice so that extensive period
opportunities can be attained.
It has been noticed that Myerstown management can have focus on diverse activities in
order to deal with resistance to change. Few steps are there which need to be followed in order to
manage the resistance to change. Classification of activities can be as do change administration
correct the leading interval, expect struggle to change, address conflict to transformation,
identify the root sources of conflict and engage the right resistance managers. By having an
effective consideration of such values the issues can be overcome in desired manner (Cameron
and Green, 2015).
It has been witnessed that management of Myerstown need to ensure that effective change
management practice is being employed within project. Change management is not just a tool
which helps in managing change but also helps to advance the employee engagement. With an
effective consideration of such values the overall time consume on resistance can be controlled
in order to have better opportunities through effective consideration. Change management
practices and principles also need to be referred properly so that goals and objectives can be
accomplished effectively (Hornstein, 2015). Effective use of structured change management
approach at initial level is also significant to consider for sustainable development. It is also
necessary to ensure that engagement of senior leaders is also impressive so that better
opportunities can be attained. Communication about change management and further activities is
also essential to refer. It helps in improving long term sustainability so that opportunities can be
promoted (Van der Voet, 2014).
6

Other than this, it is also significant for business entity to have effective consideration of
additional values for better management of change. Employees who are highly focused towards
investment in current skills development can be targeted in order to have sustainable
development. Also, it is necessary to create an environment in which employees are ready to
accept change. It will also improve the work performance and ensure that existing issues are
being overcome. In this, motivational values also need to be referred properly so that business
firm can have better sustainability in terms of development (Matos Marques Simoes and
Esposito, 2014). Along with this, it is also necessary for management of Myerstown to ensure
that formal activities are being framed. By having an effective development of preparation for
the change activities is significant to refer. By having an effective formation of transformation
management strategy the predicted point of struggle need to be identified so that effective
standardised work practice can be promoted. Also, application of five change management plan
also need to be referred effectively so that effective standardised work practice can be promoted
(Worley and Mohrman, 2014). In this respect the management of Myerstown must consider
communication plan, sponsorship roadmap and coaching plan a critical aspect so that key values
can be overcome. Such change management campaigns all emphasis on affecting persons
through their own transformation procedure and addressing the probable obstacles for building
the transformation fruitful. With an assistance of such values the issues in terms of better
opportunities can be attained. It is also necessary to have effective promotion of management
plan so that goals and objectives can be accomplished in desired manner (Rock, 2014).
In addition to this, it has been witnessed that reinforcing change is also a factor that helps
in effective management of resistance of change. It is also necessary to have better
accomplishment of key goals and objectives. It has been noticed that management also need to
advance the activities that assist in identification of reasons behind resistance to change. For
example, if employees are not having appropriate information in regard to change then it will
impact the overall development (Miller, 2011). Also, impact of existing work role is also
necessary to refer so that key outcome can be accomplished. Fear of job loss is also considered
as reason behind the application of change management. If company is brining technological up
gradation then employees may feel unsecure towards job. In such conditions the overall aspects
in regard to have sustainable development so that goals and objectives can be accomplished.
Moreover, the engagement of senior managers is significant in order to ensure that key goals and
7

objectives can be accomplished. Effective monitoring process need to be developed so that
effective standardised work practice can be promoted. Myerstown managers need to make sure
that employee’s commitment to manage change is also being advanced through motivation
(Doppelt, 2017). Guidelines can be issued so that long term opportunities can be attained. If
managers are not involved within practice then it might create an issue in terms change
acceptance. Supervisors also need to focus on benchmarking system so that overall workplace
standards can be advanced. With an application of key norms in terms of roles and
responsibilities allocation the issues can be overcome.
Different stages of group development
It is significant for management of Myerstown to have effective development of group
development so that goals and objectives can be accomplished. It has been noticed that by having
an improved consideration of forming, storming, norming and performing. It is necessary for
management to have focus on forming stage in which Myerstown will motivate employees to
have collective working so that better outcome can be attained. It is necessary to ensure that all
members are feeling positive in order to have better understanding (Diamond and Allcorn, 2009).
If roles and responsibilities allocation are not appropriate then it will affect the overall outcome.
It is a stage where people mainly focuses on team work so that goals and objectives can be
accomplished.
Storming is also considered as a stage where people start taking challenges so that skills can
be advanced. Also, members can focus on identification of conflict situations so that key
outcome can be attained. In this, team members can have working in diverse ways that helps in
dealing with issues in regard to have sustainable development. Business firm must ensure that
proper tasks are being allotted to members so that objectives and purposes are being proficient
(Cameron and Green, 2015). Norming is a stage where people mainly focus on activities that
assist in resolving issue. By having an effective development of constructive feedbacks the issues
in terms of management can be identified. It also helps formation of measures that helps in
resolve issues within Myerstown. Proper identification of strength and other factors the issues
can be resolved.
Along with this, performing is a stage where company can focus on performing diverse
stages so that outcome can be attained. It has been noticed that structural and processing need to
be developed to provide better support to the working. Also, delegation of work practice is also
8

need to be referred so that key development norms can be taken into account. With an effective
consideration on the stage the overall development can be taken into account by Myerstown.
Adjourning is a stage where team members need to set out a time period of every activity
(Hornstein, 2015). By having an effective development of restructuring values the issues can be
overcome. Workplace relationship is also considered as critical development aspect in order to
have sustainable values.
With a help of operative development of group activities the Myerstown can overcome
diverse issues. It will allow to have improvement in work practice so that better environment can
be developed. It will assist in diverse developments. Equal opportunities can be provided to all
members so that goals and objectives can be accomplished. Also, team approach also allows to
have effective cross functional values so that better performance can be attained (Van der Voet,
2014). Issue in regard to motivation can also be overcome so that sustainable opportunities can
be promoted. Also, financial issues can also be resolved with a help of prioritisation. It improves
the communication level and trust factor among members so that effective standardised work
practice can be promoted. By having an opportunities in terms of structural values the decision
making process within Myerstown can also be improved. It will also improve the method which
assist in improving performance and lead business firm to impressive level of success (Matos
Marques Simoes and Esposito, 2014).
Along with this, management of Myerstown can also focus on Kotter’s model so that key
measure can be taken into account properly. In this, change management and team development
can be referred properly by having an application of 8 stages. Classification of stages can be as
create urgency, powerful coalition, vision for change, communicate the vision, remove obstacles,
short term wins, build on the change and anchor the change. There are some relevant elements of
change system are like management skills, business environment, business style, staffing
efficiency etc. These elements are accessed in change management as making a competitive
strategy of business and adequate structure of functional departments (Baum and Wally, 2013).
The systematic assignment of the specific job is accomplished with the coordination for sharing
the business values to employees. It allows to have better identification of needs so that goals
and objectives can be accomplished. Also, application of new strategies is being referred in order
to have sustainable development within Myerstown.
9

In addition to this, it can be said that by having an appropriate learning in regard to team
development can be promoted through effective consideration of Tuckman model. It has been
noticed that team members must have formation of group in collective manner with an
application of positive aspects. It is necessary for business firm to have focus on the motivation
activities so that team development can be advanced. Motivation theory refers to those aspects
that help in inculcating goal-directed behaviours within the employees. These theories are further
used by management to enhance the productivity of members by influencing their attitude and
behaviours in the favour of organization. It has been noticed that by having an improvement in
practice according to standards of productive values the issues can be resolved. In addition to
this, it has been witnessed that Mashlow motivation theory application is also significant because
it allows group members to feel motivated. On the basis of this the members can have collective
improvement in practice. With an application of measures in regard to sustainability is necessary
to refer so that outcome can be attained. Manager in a company requires to plan and control his
team with respect to complete the customer oriented goals and objective. As a leader of a team
he/she should have skills and abilities like communication skills, potential to manage the team
for serviceability.
CONCLUSION
According to analysis of above information, change management is considered as one of key
practice which has great impact on the overall performance. By having an effective development
of diverse measures in context to formally addressing resistance the performance can be
improved. It also confirms that it is implicit and allocated during the maturation of the mission.
With an application of various methods and models the issues in terms of operational values can
be overcome. Employee coordination can be advanced in critical manner so that better
opportunities in terms sustainability are being promoted.
10

REFERENCES
Books and Journals
Appelbaum, H. S., and et.al., 2012. Back to the future: revisiting Kotter's 1996 change model.
Journal of Management Development. 31(8). pp.764 – 782.
Baum, R. J. and Wally, S., 2013. Strategic Decision Speed and Firm Performance. Strategic
Management Journal, 24(11), pp.1107-1129.
Beugelsdijk, S., Slangen, A. and Herpen, M., 2012. Shapes of organizational change: the case of
Heineken Inc. Journal of Organizational Change Management. 15(3). pp.311 – 326.
Bevington, T. and Samson, D., 2012. Implementing Strategic Change: Managing Processes and
Interfaces to Develop a Highly Productive Organization. Kogan Page Publishers.
Cameron, E. and Green, M., 2015. Making sense of change management: A complete guide to
the models, tools and techniques of organizational change. Kogan Page Publishers.
Diamond, M. A. and Allcorn, S., 2009. Private Selves in Public Organizations: The
Psychodynamics of Organizational Diagnosis and Change. Palgrave Macmillan.
Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.
Hornstein, H. A., 2015. The integration of project management and organizational change
management is now a necessity. International Journal of Project Management, 33(2),
pp.291-298.
Kaissi, A., 2015. Manager-physician relationships: an organizational theory perspective. The
health care manager.24 (2).pp. 165-176.
Lafferty, G. and Fossen, A. V., 2011. Integrating the tourism industry: problems and
strategies. Tourism Management. 22(1).pp. 11-19.
Matos Marques Simoes, P. and Esposito, M., 2014. Improving change management: How
communication nature influences resistance to change. Journal of Management
Development, 33(4), pp.324-341.
Miller, K., 2011. Organizational Communication: Approaches and Processes: Approaches and
Processes. Cengage Learning
Pineno, C. J. and Tyree, L. M., 2010. The changing public reports by management and auditors
of publicly held corporations. Journal of Finance & Accountancy. 4(6).pp.110-119
Quek, M., 2011. Comparative historical analysis of four UK hotel companies, 1979-
2004. International Journal of Contemporary Hospitality Management.23 (2).pp. 147-173.
11

Rock, D., 2014. Quiet leadership. HarperCollins e-books.
Rowley, J., 2010. Computer mediated communication - is it good for organizations? Industrial
and Commercial Training. 31(2). pp.72 – 74.
Salem, P., 2008. The seven communication reasons organizations do not change. Corporate
Communications: An International Journal. 13 (3). pp.333 – 348.
Saunders, M. N., Altinay, L. and Riordan, K., 2009. The management of post-merger cultural
integration: implications from the hotel industry. The Service Industries Journal.29
(10).pp. 1359-1375.
Simon, B., 2013. Effect of using a personal development plan on learning and development.
Journal of Workplace Learning. 25(3). PP.145 – 158.
Van der Voet, J., 2014. The effectiveness and specificity of change management in a public
organization: Transformational leadership and a bureaucratic organizational
structure. European Management Journal, 32(3), pp.373-382.
Worley, C.G. and Mohrman, S.A., 2014. Is change management obsolete?. Organizational
Dynamics, 43(3), pp.214-224.
Online
Kandt, K. R., 2012. Organizational Change Management Principles and Practices. [pdf].
Available through: <http://trs-new.jpl.nasa.gov/dspace/bitstream/2014/10570/1/02-
2625.pdf>.
Bibliography
<https://www.td.org/Publications/Magazines/TD/TD-Archive/2017/05/Developing-Managers-
Improving-the-Bottom-Line>
< https://www.ebsglobal.net/EBS/media/EBS/PDFs/Developing-Managers-Leaders-Course-
Taster.pdf>
< https://www.thebalance.com/what-is-management-development-1918670>
< https://toggl.com/stages-of-team-development>
<https://www.tutorialspoint.com/individual_and_group_behavior/
five_stage_model_group_development.htm>
< http://www.school-counseling-zone.com/stages-groups.html>
< https://www.upwork.com/hiring/for-clients/5-stages-of-group-development-in-scrum/>
< http://www.ventureteambuilding.co.uk/forming-storming-norming-performing/>
< http://www.wilderdom.com/group/StagesGroupDevelopment.html>
12