RMIT PSPTIS003: NAATI Certification Challenges and Strategies
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Homework Assignment
AI Summary
This assignment focuses on the preparation and planning required for NAATI certification, specifically addressing the challenges and strategies involved in interpreting and translating. The student analyzes two booking requests, identifying potential environmental, interpersonal, intrapersonal, linguistic, logistical, and other challenges. For each challenge, corresponding strategies are proposed to mitigate the issues. The analysis includes considerations for logistical issues, terminology, special knowledge, and occupational health concerns. The first scenario involves a real estate agent appointment, while the second involves a court meeting with a solicitor. The student demonstrates a thorough understanding of the complexities involved in interpreting and translating, providing detailed strategies to ensure effective communication and professional conduct.

Interpreter/Translator Skills for NAATI Certification
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Anticipating Challenges and Preparing Strategies
In the previous task, you were required to organize your chosen
bookings into your diary.
This task will deal with the planning and preparation
1. Look at the assignments you have accepted, and choose ANY TWO (they
can be the same assignments you allocated to your diary) which you
think would require the most planning.
Once you have chosen these two assignments you will need to write
how you would plan and prepare for this assignment by taking into
account any of the challenges which you might face during that
particular job. This might involve, among other things:
a) Interpreting
i) Look at your diary to see where you are likely to be before this
assignment – will this present
certain logistical issues?
ii) What will you be doing after this assignment? What consequences
may this have?
iii) What will you need to take with you for this assignment?
iv) Does the location of the assignment impact on your planning?
v) What is the nature of the assignment? Identify relevant factors to
take into consideration.
vi) What preparation do you need in terms of terminology, special
knowledge or mental attitude?
vii) Are there any occupational and health issues?
b) Translating
i) Look at your diary to see how busy you will be before the deadline
for this assignment and when you will allocate time to do it.
ii) Do you need to assign extra time to research this assignment?
iii) Will you need to communicate with another translator (e.g .if
someone needs to help you complete/revise your translation)
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 1 of 5
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Anticipating Challenges and Preparing Strategies
In the previous task, you were required to organize your chosen
bookings into your diary.
This task will deal with the planning and preparation
1. Look at the assignments you have accepted, and choose ANY TWO (they
can be the same assignments you allocated to your diary) which you
think would require the most planning.
Once you have chosen these two assignments you will need to write
how you would plan and prepare for this assignment by taking into
account any of the challenges which you might face during that
particular job. This might involve, among other things:
a) Interpreting
i) Look at your diary to see where you are likely to be before this
assignment – will this present
certain logistical issues?
ii) What will you be doing after this assignment? What consequences
may this have?
iii) What will you need to take with you for this assignment?
iv) Does the location of the assignment impact on your planning?
v) What is the nature of the assignment? Identify relevant factors to
take into consideration.
vi) What preparation do you need in terms of terminology, special
knowledge or mental attitude?
vii) Are there any occupational and health issues?
b) Translating
i) Look at your diary to see how busy you will be before the deadline
for this assignment and when you will allocate time to do it.
ii) Do you need to assign extra time to research this assignment?
iii) Will you need to communicate with another translator (e.g .if
someone needs to help you complete/revise your translation)
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 1 of 5
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Interpreter/Translator Skills for NAATI Certification
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
iv) Do you need to produce an electronic copy and an original
hard copy? (is your printer working, does it need to be in
colour, do you need to allow time for delivery by post, will
you need special stamps/postage arrangements)
PLEASE WRITE YOUR ANSWERS IN THE
TEMPLATES PROVIDED BELOW
Booking request 1
From: booking.enquiries@bookings.com.au
Date: 25th, November
Subject: Please confirm your availability
Hello
Are you available for the following client: A
father, aged 46, has an appointment with a real
estate agent. They will be discussing possible
rental house options that are located near a
public school.
Location: Perfect real estate agent
Language: LOTE
Date: 10am, 11th December
Can you please confirm your availability?
Kind regards,
Streng
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 2 of 5
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
iv) Do you need to produce an electronic copy and an original
hard copy? (is your printer working, does it need to be in
colour, do you need to allow time for delivery by post, will
you need special stamps/postage arrangements)
PLEASE WRITE YOUR ANSWERS IN THE
TEMPLATES PROVIDED BELOW
Booking request 1
From: booking.enquiries@bookings.com.au
Date: 25th, November
Subject: Please confirm your availability
Hello
Are you available for the following client: A
father, aged 46, has an appointment with a real
estate agent. They will be discussing possible
rental house options that are located near a
public school.
Location: Perfect real estate agent
Language: LOTE
Date: 10am, 11th December
Can you please confirm your availability?
Kind regards,
Streng
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 2 of 5

Interpreter/Translator Skills for NAATI Certification
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Booking 1:
CHALLENGES
Environment
al
Interperson
al
Intraperson
al
Linguistic Logistics Other
circumstan
ces
Long flights of
stairs in
apartment
building.
Have trouble
dealing with
pushy real
estate agent
Looking
confident in
real estate
terminology
Confused client
as he is aged and
not sound with
the polices and
procedures
Too long
stairs to
climb
Not sound
in
communic
ating with
the agent
STRATEGIES
Environment
al
Interperson
al
Intraperson
al
Linguistic Logistics Other
circumstan
ces
Calling the
agent to
check about
presence of
stairs
Reminding
the agent of
role
boundaries
being careful
not to dhow
bias or
advocate.
Research
and prepare
in this
context
Easy verbal
communication
as well as proper
documentation
of the whole
process
Provisio
n for
other
alternati
ves that
would
make
living
easier in
the
apartme
nt
Reviewing
the
requireme
nts to suit
the
purpose
Booking 2 deatails:
From: booking.enquiries@bookings.com.au
Date: 25th, November
Subject: Please confirm your availability
Hi Are you available to meet a client (Mr F) and
their solicitor just outside of magistrate court in
CBD.
Language: LOTE
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 3 of 5
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Booking 1:
CHALLENGES
Environment
al
Interperson
al
Intraperson
al
Linguistic Logistics Other
circumstan
ces
Long flights of
stairs in
apartment
building.
Have trouble
dealing with
pushy real
estate agent
Looking
confident in
real estate
terminology
Confused client
as he is aged and
not sound with
the polices and
procedures
Too long
stairs to
climb
Not sound
in
communic
ating with
the agent
STRATEGIES
Environment
al
Interperson
al
Intraperson
al
Linguistic Logistics Other
circumstan
ces
Calling the
agent to
check about
presence of
stairs
Reminding
the agent of
role
boundaries
being careful
not to dhow
bias or
advocate.
Research
and prepare
in this
context
Easy verbal
communication
as well as proper
documentation
of the whole
process
Provisio
n for
other
alternati
ves that
would
make
living
easier in
the
apartme
nt
Reviewing
the
requireme
nts to suit
the
purpose
Booking 2 deatails:
From: booking.enquiries@bookings.com.au
Date: 25th, November
Subject: Please confirm your availability
Hi Are you available to meet a client (Mr F) and
their solicitor just outside of magistrate court in
CBD.
Language: LOTE
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 3 of 5
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Interpreter/Translator Skills for NAATI Certification
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Date: 10:00am, 10th December for 1 hour.
Can you please confirm your availability?
Booking 2: meet a client (Mr F) and their solicitor
CHALLENGES
Environmenta
l
Interpersona
l
Intrapersonal Linguistic Logistics Other
circumsta
nces
External
environmental
noise
Have a
trouble
dealing with
court
terminology
Preconceived
notions
Unable to
comprehend
the judicial
language
Car park
outside of
magistrate
court in
CBD
Benefit
review
pertaining
to the
specific
conversati
on must
be
considere
d
STRATEGIES
Environmenta
l
Interpersona
l
Intrapersonal Linguistic Logistics Other
circumsta
nces
Check online
and find car
park close to
magistrate
court in CBD.
Prepare and
be confident
with
legislation
terminology.
Keep an open
mind in
understanding
the needs of
the other party
Speaking in
centralistic
terms which
are easily
comprehendi
ble
Providing a
separate
paring area
for the
court
officials
and the
general
public to
make it
more
organised
Reviewing
the
requireme
nts to suit
the
purpose
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 4 of 5
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Date: 10:00am, 10th December for 1 hour.
Can you please confirm your availability?
Booking 2: meet a client (Mr F) and their solicitor
CHALLENGES
Environmenta
l
Interpersona
l
Intrapersonal Linguistic Logistics Other
circumsta
nces
External
environmental
noise
Have a
trouble
dealing with
court
terminology
Preconceived
notions
Unable to
comprehend
the judicial
language
Car park
outside of
magistrate
court in
CBD
Benefit
review
pertaining
to the
specific
conversati
on must
be
considere
d
STRATEGIES
Environmenta
l
Interpersona
l
Intrapersonal Linguistic Logistics Other
circumsta
nces
Check online
and find car
park close to
magistrate
court in CBD.
Prepare and
be confident
with
legislation
terminology.
Keep an open
mind in
understanding
the needs of
the other party
Speaking in
centralistic
terms which
are easily
comprehendi
ble
Providing a
separate
paring area
for the
court
officials
and the
general
public to
make it
more
organised
Reviewing
the
requireme
nts to suit
the
purpose
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 4 of 5
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Interpreter/Translator Skills for NAATI Certification
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 5 of 5
PSPTIS003 Prepare to Translate and Interpret
Assessment 5
Challenges and Strategies
Assessment 5_Challenges and Strategies ISNC/TISNC/TSNC ONL [RMIT, May 2019, Version 1] Page 5 of 5
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