ISY00243 Report: System Analysis and Design for Natural Lee Farm

This report presents a comprehensive system analysis and design for Natural Lee, an organic farm. It begins with an initial investigation, including background study, organization chart, and business functions. The system vision document outlines project positioning, stakeholder descriptions, and product overview. The project management section details activities, durations, dependencies, Gantt and CPM charts, and overall duration. The risk and cost-benefit analysis evaluates potential risks, benefits of a new system, expected costs, and utilizes cost-benefit analysis techniques to provide recommendations. The case study focuses on developing an information system for the farm, addressing challenges of manual order processing, and aiming to improve customer satisfaction and operational efficiency. The report provides a detailed project plan including project schedule, cost-benefit analysis, and risk management for the successful implementation of the information system.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of Student-
Name of University-
Author’s Note-

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
Part A: Initial Investigation.............................................................................................................1
Activity 1:........................................................................................................................................1
Background Study.......................................................................................................................1
Organization Chart.......................................................................................................................1
Business Functions......................................................................................................................2
Activity 2: System Vision Document..............................................................................................2
Introduction..................................................................................................................................2
Positioning...................................................................................................................................2
Stakeholder description...............................................................................................................3
Product Overview........................................................................................................................3
Activity 3: Project Management......................................................................................................3
Activities and duration.................................................................................................................3
Dependencies and predecessor....................................................................................................6
Gantt chart...................................................................................................................................7
CPM chart and critical path.........................................................................................................8
Overall duration...........................................................................................................................9
Activity 4: Risk and Cost Benefit Analysis...................................................................................10
Risks Associated........................................................................................................................10
Benefit of the new system..........................................................................................................13

2SYSTEM ANALYSIS AND DESIGN
Expected cost of new system.....................................................................................................14
Cost-Benefit analysis techniques...............................................................................................15
Assumptions and Interpretations...............................................................................................16
Recommendation.......................................................................................................................16

3SYSTEM ANALYSIS AND DESIGN
Part A: Initial Investigation
Activity 1:
Background Study
Natural Lee is the case study that is considered for this report. This is a farm that grows
organic vegetables, produces honey, fruits and nuts and grows decorative plants. This organic
farm is run by Phil and his wife Wendy. This farm produces organic vegetables and fruits and
booking is mostly done as manual system. In the present system, the booking is done over the
phone when the customer calls Phil or his wife. Sometime, the customer also prefers self-pickup
of the goods they ordered over the phone. Goods are also delivered to their home as per their
requirement. In that case, employees associated with the farm makes the home delivery.
Organization Chart
Figure 1: Organization Chart
(Source: Created by Author)

4SYSTEM ANALYSIS AND DESIGN
Business Functions
As the business is expanding, the owner of Natural Lee needs the help of information
system in the business to handle all these operations. Phil wants the information system to take
orders automatically and maintain the system. This information system would increase customer
satisfaction and would also handle the marketing aspects in farming. The new IS system will
display the customers all veggies that are presently available in the farm and will also help in
reducing the time of ordering. This system would also recommend the customers what to buy
based on their previous purchase from Natural Lee. Phil manages the farm production and his
wife has responsibility to manage the marketing side.
Activity 2: System Vision Document
Introduction
The main purpose of this project is to develop an information system for the Natural Lee
which is owned by Phil and Wendy.
The scope included in project is to provide a detailed project plan for completing the
project successfully. This project will define the project schedule to complete the project,
includes cost benefit analysis for completing the project and the risks management for
completing the project successfully.
Positioning

5SYSTEM ANALYSIS AND DESIGN
The Business opportunity that is provided for the company is the company can complete
business processes faster compared to the manual system. The business can increase the
customer satisfaction and will increase the business profit in the market.
The problem that the business is facing is dealing with different customers and taking
orders on phone. This process is time taking and also results in many mistakes. This system will
help to synchronize the business process and result in completing the processes faster.
Stakeholder description
The stakeholders who are associated with the project includes the owner of the Natural
Lee that is Phil and Wendy. There are other stakeholders as well who are associated with the
project. The stakeholders included are project manager, business analysts, project sponsor,
financial manager, subject matter experts, developers and many more.
Product Overview
The product overview states that the project initiation plan for implementing the
information system in natural lee is detailed in this report. The system will show all the details of
the items available in the store right now. The system will also able to take orders from the
customer and deliver them accordingly. The system will notify a product one it is restocked and
is able to complete the working process faster compared to others.
Activity 3: Project Management
Activities and duration
Activities Duration
Information System for Natural Lee 119 days

6SYSTEM ANALYSIS AND DESIGN
Project Start 1 day
Project Initiation 32 days
Conducting Staff Interviews 4 days
Reviewing the records of farm, total costs and purchases 3 days
Observe the business operations 3 days
Interview the customers 1 day
Analysis on present accounting system 3 days
Study the sample orders as well as payment transactions 3 days
Undertake the field work 3 days
Prepare report for Phil and Wendy 1 day
Propose a possible solution 4 days
Design project and financial plan 14 days
Approve the plan 0 days
Complete project Initiation 0 days
Planning and Procurement for resources and technologies 22 days
Purchase software and contract the technical service provider 3 days

7SYSTEM ANALYSIS AND DESIGN
Prepare development, testing of system and quality analyst team 4 days
Plan for technical design for the project 11 days
Setting up computer system and networks 8 days
Completion of procurement phase 0 days
Development phase of IS 39 days
Design the initial interface 9 days
Develop the coding and design the database structure 15 days
Test the coding 15 days
Completion of Development Phase 0 days
Quality Checking phase 18 days
Checking quality of new IS 10 days
Implementation of necessary recommendation 8 days
Completion of quality check 0 days
Documentation phase 4 days
Prepare the reports 4 days
Show the reports to owner 0 days
Completion of documentation 0 days

8SYSTEM ANALYSIS AND DESIGN
Project Sign-off 3 days
Collection of feedback 2 days
Project Sign-off 1 day
Completion phase 0 days
Project end 0 days
Dependencies and predecessor
All dependencies in project states relationships of all the tasks helping to determine order
of the activities needed to complete the project. Four types of dependencies are included in
project, finish to start dependency, start to start dependency, Finish to finish dependency as well
as start to finish dependency.
Dependencies states the relationship of all previous tasks from succeeding tasks. The
tasks include many preceding tasks as well as includes many succeeding tasks. The common
dependency that is used in this project is finish to start relationship.

9SYSTEM ANALYSIS AND DESIGN
Gantt chart
Figure 2: Gantt chart
(Source: Created by author)

10SYSTEM ANALYSIS AND DESIGN
CPM chart and critical path
Figure 3: Critical path method
(Source: Created by author on MS Visio)

11SYSTEM ANALYSIS AND DESIGN
Overall duration
The overall time of the project is 119 days. The total time to complete the implementation
of the information system for the Natural Lee is 119 days and the activities are divided into
several activities that are included in project completion. This project has critical path method
that states that project can be completed only by completing those phase. Critical path method
included project includes step wise project management that include process planning and helps
in defining the critical as well as non-critical tasks for completing the project on time. All the
activities are to be followed while following the critical path of the project. In the above diagram,
the path that is shown in red is the critical path method. The activities in CPM method is to be
completed on time.