Human Resource Management Practices in Natwest Bank

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HUMAN RESOURCES MANAGEMENT
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Table of Contents
Introduction......................................................................................................................................3
Activity 1.........................................................................................................................................4
Activity 2.......................................................................................................................................11
Activity 3.......................................................................................................................................15
Conclusion.....................................................................................................................................22
Reference List................................................................................................................................23
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Introduction
The Human Resource Management of an organization plays a key role in the management of the
human and the inventory resources of the organization to ensure an increased rate of productivity
and achievement of the goals of the company. This report will discuss about the key functions
and purposes of the HRM in the organization. Further, the weakness and strengths of the
recruitment and selection procedures of an organization will be provided. The report will
mention the benefits earned by an organization through the various HRM practices. Moreover,
the report will discuss about the effect of the employee relations and legislations on the decisions
made by the HRM. Further, the role of the HRM in recruiting new candidates will be
demonstrated with the help of a firm presentation of recruitment process of HRM department in
Natwest Bank for the role of Assistant Human Resource manager.
For better understanding, the role of HRM will discussed with reference to the Natwest bank.
The National Westminister Bank, also known as Natwest Bank is one of the major banks in
United Kingdom. Established in 1968, the company was formed through collaboration of
National Provincial Bank and Westminister Bank. The headquarter of the company is in
Bishopgate, London.
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Activity 1
Introduction
This section of the report will provide firm details about the approach and principle of the
Human Resource Management in an organization. This part will also discuss about the different
purposes and functions of the HRM in context to an organization. The chosen company is
Natwest Bank.
An explanation of the purpose and the functions of HRM applicable to workforce planning
and resourcing an organization,
Human Resource management is a systematic approach to the proper and efficient management
of individuals working under an organization. The main motive of the HRM is to provide a
strong structure to the company so that it can achieve success in this competitive business
environment (Jamali, 2015). The unique approach of the HRM targets at maximizing the
employee performance in an organization with the help of proper policies and devised systems.
Purpose of Human Resource Management in Natwest Bank:
Effective Use of the resources: The HR department formulates specific strategies and policies to
enable proper use of the human and inventory resources in the company. The main target is the
use of these resources in such a way that minimum resources yield them efficient results.
Organizational Structure: The HRM is responsible for maintaining the organizational structure.
This includes maintaining employee relations, allocation of proper work, duties, and
responsibilities. These are the key functions of the company and the HRM ensures that all these
are aligned perfectly.
Improvement in Human Resources: The HRM is responsible for developing a proper working
environment in the company. This helps them to develop the abilities, traits, and skills of the
employees in the company, which further helps the company to achieve greater success in the
future (Fındıklı, 2015).
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Respect for the Individuals In Company: The HRM is responsible for safeguarding the
employees by improving the working environment in the company. The HRM provides different
policies to initiate this and further ensures that there are fewer conflicts in the organization.
Satisfying Goals: The target of the HRM is to minimize the gap between the goals of the
employees and the organization. This helps them to ensure that the organizational resources are
used efficiently. This is a very important purpose of the HRM as it helps to create a perfect
organizational environment.
Employee Satisfaction: The HRM ensures that proper rewards and benefits are provided to the
employees based on their work. This provides job satisfaction to the employees of the company
and increases their performance ability and skills. Furthermore, the employees are more
committed to their work (Florén, 2014).
Employee Discipline: It is very important that a proper discipline and decorum be maintained in
the working environment to avoid excessive conflicts in the company. This disciplinary rules and
policies are chalked out by the HRM. They also ensure that these rules are properly followed.
The HRM also initiates rewards in the company to motivate their employees and ensure a
healthy working environment.
Organizational Production: The main purpose of the Human Resource management is to ensure
that the production of the company is efficient and yields proper positive results for the
company.
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Figure 1: The role of the Human Resource Management in an organization
(Source: HANDA, 2014)
Functions of the HRM in Natwest bank:
Efficient Recruitment and Selection Procedures: The recruitment procedures refer to the
employing of new individuals in the company. This is a very important function of the HRM.
The work of the HRM is to select the perfect the candidates who will fill the gaps in the
company and benefit them (Ehnert, 2014).
Orientation: This is very important for the new candidates. It helps them to understand their job
roles and align their own goals and objectives with the company’s goals. This is done by the
HRM.
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Figure 2: Functions of the Human Resource Management in Natwest Bank
(Source: Noe, 2017)
Maintenance of a proper working condition: For an organization to achieve success, it is very
important that a healthy working environment be maintained. The HRM ensures this by initiating
proper benefits for the employees, which further motivates them to work efficiently.
Management of Employee Relationships: The employees are the main factors of the company.
Therefore, the HRM ensures that the employees are improved at personal and professional level
in the organization. This is done by ensuring proper healthy relationships between all the
employees (Bondarouk, 2016).
Training and Development: It is important that the new candidates receive proper training in the
company to understand their job roles and the objectives of the company. The HRM department
of the company with the help of lectures, and various training sessions does this. In addition,
developing the skills of the old employees is also a main function of the HRM.
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Explanation and evaluation on the strengths and weaknesses of different approaches to
recruitment and selection.
The different approaches of Natwest bank for recruitment of new employees:
Best-Fit Approach: This is the approach of the recruitment where the company targets at
recruiting the candidates who can be beneficial for the company based on the current business
environment. This helps the company to overcome the challenges and survive the ongoing
change in the business environment. The main advantage provided by this approach is that it
helps the company to fill the gaps in the working structure and survive the change in the
environment. However, this procedure is not considered a the ideal process as it will only help
the company to overcome a challenge temporarily, with change in the trends, the company will
need to recruit employees further (Greiner, 2015). This will lead to waste of money and time.
Best-Selection Approach: The principle of this approach vertical aligns with the objectives of
the company and helps the company to recruit candidates that can be suitable to any business
environment in general. This is the best-case scenario for any company as it will reduce the
consumption of money and time in the recruitment procedures. However, achieving a best
selection principle is myth and this approach fails to provide proper policies to the company,
which further creates problems for the company (Fortin‐Rittberger, 2015).
External Recruitment: These recruitments are done to employ candidates from outside the
organization. These procedures include direct recruitments, employee exchanges, campus
recruitments, and recruitments through advertisements. These are generally done to satisfy the
need of work labour in the company (Murdoch, 2014). This approach helps the company to
recruit employee in huge number, increase the brand value of the company, and introduces fresh
ideas and innovations. The main disadvantage is that the procedure is very lengthy and the
consumption of money and time is very high.
Internal Recruitments: These recruitments take place inside the organization. The primary
consideration is provided to the employees of the company for such recruitments. This generally
includes promotions, recruitment of former employees, transfers, and employee referrals. The
main advantage of this procedure is that it develops and improves the motivation and loyalty of
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the employee (McCormack, 2014). In addition, this procedure is very cost effective, requires less
time, and minimal training of the employees.
Figure 3: Types of internal recruitments in Natwest Bank
(Source: Tibshirani, 2016)
Different Selection Procedures in NatWest bank:
Structured Interviews: This selection procedure aims at establishing a proper communication
between the candidate and the employer of the company, which is the HRM. The process aims
at providing all the information like job analysis, job requirements, and specifications to the
candidates and then the interviews are conducted. The main advantage of this process is that it
helps the employer to understand the candidate properly and the individual is able to learn about
the objectives and aims of the company (Walsh, 2017). However, this process is lengthy and is
subjected to the threat of biased recruiters. This provides challenges to the candidates.
Psychometric Tests: This process of selection generally refers to the tests that are conducted by
the HRM to measure the knowledge, skill set, and personality of the individuals. The results of
these tests further help the company to identify the individuals that will be perfect for them.
These processes include sales, campus, lateral, and leadership hiring. The main advantage of this
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process is that is consumes less money, is an unbiased process, helps the company to pick the
correct individual, reveals the motives of the candidate, and improves the efficiency of the
company employees. However, these procedures can be fake and have a negative impact on the
individuals. Often makes way to cultural barriers and the answers tend to be fake.
Video and Telephonic Interviews: These are the interviews that are conducted by the company
to select candidates from foreign countries or different regions. These interviews are done mainly
to understand the mindset and approach of the individual. The main advantage of this process is
that it minimizes the consumption of time and money for the company. The process is easy and
flexible. It also allows the company to expand their fields and recruit new employees from
different cultures (Lievens, 2015). However, these interviews may not be the ideal procedures.
The individuals often tend to provide fake personalities, identify, and beliefs. This may create a
negative impact on the company.
Conclusion
This section of the report discussed about the different functions and purposes of the HRM in the
Natwest Bank. This is will help the learner to understand the different principles and policies of
the HRM in the company. In addition, the report provided firm details about the different
recruitment and selection procedures conducted by the HRM and their individual advantages and
disadvantages.
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Activity 2 (booklet)
Different HRM Practices and Its Effectiveness
Introduction....................................................................................................................................12
Chapter 1: An explanation of the benefits of different HRM practices within an organization for
both the employer and the employee.............................................................................................12
Chapter 2: An evaluation of the effectiveness of different HRM practices in terms of raising
organizational profit and productivity leading to an exploration of the different methods used in
HRM practices; providing specific examples to support evaluation within an organizational
context............................................................................................................................................13
Chapter 3: A critical evaluation of HRM practices and application within an organizational
context, using a range of specific examples..................................................................................14
Conclusion.....................................................................................................................................14
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Introduction
The Human Resource Management is one of the most important departments that are present in
case of any organization. The current report will provide a proper overview of the different HRM
practices in an organization, which are useful both for the employee as well as for the employer.
The evaluation of these practices in raising the productivity and the profits of the organization
will also be included in the below sections.
Chapter 1: An explanation of the benefits of different HRM practices within an
organization for both the employer and the employee.
There are a number of benefits that are obtained from the adoption of effective HRM practices in
an organization. Some of the significant among them may include
Providing safety measures for the employees
Within the NatWest Bank as well as the different other branches of the bank, it is the duty of the
human resource management to provide safe and healthy working places for the employees of
the organization. In the words of Noe et al.,(2017) providing these kind of facilities become
useful for the employer to retain the employees and it also helps the employee to concentrate on
their work rather than on the health and safety needs. The organisation follows the Health and
Welfare at Work Act, 2005. Moreover the premises also have proper emergency exits, fire
extinguishers. The different branches of the bank are also maintained on a daily basis to look
after the constructional as well as the electrical pitfalls.
Training and development
Providing proper training and the development programs are some of the significant roles of the
Human Resource Management in case of NatWest. The HRD of the organization arranges for
these types of programs as and when needed. The most important benefits of these are the
training and the development programs help in enhancing the skills and the competencies of the
employee. The training programs are mostly designed for enhancing the public speaking skills,
soft skills, time management as well as the other aspects of the job that will be useful for the
employees to perform their work more effectively.
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