Managing Talent: A Project Report on Halfords' Business Strategies

This report, submitted as part of an HND Business project at Nelson College London, investigates talent management strategies at Halfords. The project aims to evaluate strategies for talent management, focusing on the reasons behind staff turnover and potential improvements. It includes a project management plan, WBS, and Gantt chart for effective execution. The report reviews relevant literature and employs a qualitative research methodology, gathering data through questionnaires. The analysis and interpretation of the collected data reveal key insights into employee motivation, training, and retention strategies. The findings suggest that a low focus on talent management is a primary factor in high turnover rates. The report concludes with recommendations for Halfords to enhance its talent management practices, improve employee retention, and achieve its organizational goals. References and appendices, including a questionnaire, are also provided.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Aims and objectives.....................................................................................................................3
Project management plan.............................................................................................................4
WBS and Gantt chart...................................................................................................................5
......................................................................................................................................................7
Literature review..........................................................................................................................7
Research methodology.................................................................................................................8
Analysis and interpretation..........................................................................................................9
Recommendation.......................................................................................................................13
Reflection...................................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES................................................................................................................................1
Appendix 1.......................................................................................................................................2
Questionnaire...............................................................................................................................2
Appendix 2.......................................................................................................................................1

INTRODUCTION
Talent management is the process by which companies will determine the talented
employees that could lead the positive impact over the organization. It is one of the important
element that will lead to companies to achieve success. It is a process by which companies in
addition of attracting the employees also able to retain them in the organisation. Halfords is one
of the retailer that provides specialized services in the field of leisure and car products. This
research will discuss the concept of talent management along with its importance. This research
will lie its focus over the various strategies by which talent management will be implemented
within the Halfords. It will also analyse the data that is being collected through specific research
methodology and lastly conclusions and recommendations are also being drawn on the basis of
evaluated data.
MAIN BODY
Aims and objectives
Rationale:
Halfords is one of the famous retailer of leisure and car products. It is well specialist in its
services. However, in the recent time it is facing the issue of staff retention in the organization
where large number of employees are leaving the company. Since management of talent in the
company is very essential for every organization including Halfords so this research project will
lie its focus over the concept of talent management along with helping the Halfords through
various strategies in order to implement the talent management in the workplace.
Aim:
To evaluate the various strategies for talent management in the organization: A study on
Halfords.
Objectives:
 To analyse the concept of talent management.
 To evaluate the importance of talent management in Halfords.
 To analyse the various strategies for implementing talent management in Halfords.
 To recommend the ways to improve talent management strategies at Halfords.
Research questions:
 What is talent management?

 What are the importance of talent management?
 What are the strategies for raising talent management?
Project management plan
It refers to a plan that evaluate the various necessary aspect that are being required to
consider in order to have successful completion of project. Under this project the aspects of
project management plan are:
Cost:
It refers to that factor which gives details regarding the total cost required in order to
execute this research. For the current research an estimated cost would be £ 500.
Scope:
The main scope of this research is to determine the various strategies by which talent
management can be implemented in the organization. This research is based on UK.
Time:
This aspect is concerned with time element that is being required in order to successfully
accomplish this project. For the current research the estimated time would be 10 weeks.
Quality:
It refers to overall quality of research that make it valid and authentic. In order to
maintain the quality, the research should have to consider that the data will be collected from
authentic sources.
Communication:
It refers to that element which plays an important role in the success of the project. It is
very essential that there should be effective communication between responders, stakeholders,
managers and various other personnel so that the actual data will be gathered.
Risk:
It is an important element because there are various risk that may arise while collecting
the data. The validity and authenticity of the collected data is one of the major risk that research
usually face.
Resources:
It refers those resources that are being required in order to execute the research. For the
current research human and technological resources are the key elements.

WBS and Gantt chart
Work breakdown structure:
It refers to that chart which shows the breaking of whole work associated with the project into
different segments and elements (Pan, Yin and Chen, 2019). It is usually adopted so that there
should be adequate differentiation of work and appropriate focus will be lied over every task.
Gantt chart:
It is a chart that depict the scheduling of project and its associated activities. In addition, of
segregating the activities it will also determine the time frame that will be a symbolic
representation of required time for the associated task (Robles, 2018).
Task Mode Task Name Duration Start Finish Predecessors
Auto
Schedule
d
Identification of research
topic 2 days Tue 3/23/21 Wed 3/24/21
Auto
Schedule
d
Developing aims and
objectives 2 days Thu 3/25/21 Fri 3/26/21 1

Auto
Schedule
d
Develop project
management plan 5 days Mon 3/29/21 Fri 4/2/21 1,2
Auto
Schedule
d
Literature review 10 days Mon 4/5/21 Fri 4/16/21 2,3
Auto
Schedule
d
Determining research
methodologies 12 days Mon 4/19/21 Tue 5/4/21 4
Auto
Schedule
d
Completing proposal 2 days Wed 5/5/21 Thu 5/6/21 5
Auto
Schedule
d
Designing questionnaire 5 days Fri 5/7/21 Thu 5/13/21 6
Auto
Schedule
d
Data collection 15 days Fri 5/14/21 Thu 6/3/21 7
Auto
Schedule
d
Data analyzation and
interpretation 11 days Fri 6/4/21 Fri 6/18/21 7,8
Auto
Schedule
d
recommendation and
conclusions 5 days Mon 6/21/21 Fri 6/25/21 9
Auto
Schedule
d
Submission 1 day Mon 6/28/21 Mon 6/28/21 10

Literature review
Concept of talent management
As per the views of Gallardo-Gallardo, Thunnissen and Scullion (2020), talent
management refers to attraction of talented employees towards the company. This means it is
concerned with recruiting the appropriate and talented employees for the company that will help
it to achieve success.
However, on the contrary McDonnell and et.al., (2017) said that apart from recruiting and
attracting, talent management is also concerned with retaining the employees within the
company. This means that along with recruitment, incorporation of such practices in the
workplace that will lead to retention of talented employees. Thus, talent management refers to
attraction, retention, training and motivation of employees so that they will retain with the
company.
Importance of talent management
Narayanan, Rajithakumar and Menon (2019) elucidates that talent management is an
important part of every organization. It is the key of success that will lead the organization to
accomplish its objectives and goals. Since employees are the asset of every organization so talent
management will help the organization in terms of retention of talented employees within the
workplace.
On the other hand, Tafti, Mahmoudsalehi and Amiri (2017) elucidates that talent
management will not only help the organization in terms of accomplishing its goal but it will also
leads to development of workers. This means that through talent-management and its practices in
the form of raining, motivation and various other will also help the employees in terms of
development of their career.
Strategies of raising talent management

Savanevičienė and Vilčiauskaitė (2017) states that motivation is the best mode by which
employees will be retained in the organization. This means that providing appropriate motivation
will lead the employees to be satisfied and this will also lead to raising the retention rate which is
an essential element of talent management.
On the contrary to this Borisova and et.al., (2017) argues that adequate recruitment is the
best strategy of talent-management. Since it is concerned with bringing talented employees for
the company so implementation of appropriate recruitment strategy will lead to bring talented
employees for the company and will ultimately execute the concept of talent management.
Research methodology
It refers to a use of tools that helps the researcher in order to execute the research in a more
effective and comprehensive manner. It consists of:
Research type:
It refers to collection, analysation and interpretation of data and accordingly drawing
conclusions. There are two types of research:
Qualitative:
It refers to collection of that that includes non-numeric terms. It is generally collected in
order to develop deep understanding regarding the concept (Miles, Huberman and Saldaña,
2018).
Quantitative:
It refers to collection of data in numerical and statistical form and making the
analysation. It is usually collected to determine the average and drawing prediction.
For the current research qualitative data is being collected so that the objective of
research will be justified and accomplish.
Research philosophy:
It refers to belief of the research regarding the way by which data regarding the
phenomenon will be gathered, analysed and used (Cazeaux, 2017). There are two types of
research philosophies including interpretivism and positivism. For the current research
interprevivism philosophy is used because it will make the outcome of qualitative research more
effective and justified.
Data collection:

It refers to collection of data which is generally categorized into two parts including
primary and secondary. For the current research uses both primary and secondary data. As
primary data is being collected in order to have better clarification of objective. Also, the data
associated with primary sources are more reliable and accurate (Lovarelli and Bacenetti, 2017).
While secondary data that contain data gathered from books, journals will support the primary
data which will also helps in raising the reliability of research.
Sampling:
It refers to a small size of population that shows the characteristics of the entire
population (Etikan and Bala, 2017). For the current research a sample of 20 personnel belonging
to managerial level is being taken.
Data analysis:
It refers to analysation of collected data. There are different ways of data analysation.
However, for the current research thematic mode is being chosen. As per this method different
themes are being made of the collected data and then analysation of each theme is being
performed (Terry and et.al., 2017).
Ethical consideration:
It is an important element of every research. Researcher always have to be cautious
regarding the concept of ethical consideration that while collecting data there should be free will
have respondent, no pressure and violation of personal feeling and judgement will be hurt.
Validity and reliability:
It refers to that concept where the collected data is being analysed that whether it is being
collected from the valid and reliable source or not. It is very essential that the data will be valid
and reliable in order to make the research fruitful and effective.
Analysis and interpretation
Theme-1 Reason of high turnover rate
1. According to you what is the most significant reason of
high turnover rate of company?
Frequency
Lack of better opportunities 5
Poor co-ordination. 4

Low focus on concept of talent-management 11
Total 20
Interpretation:
From the above table and graph it can be interpreted that out of 20, 11 respondents said
that low focus on talent management is the main reason of high turnover rate in the company.
However, 5 respondents also favour that lack of better opportunity in the company is also a
reason for such high turnover rate while 5 are in favour of the reason regarding poor co-
ordination. Since, majority of respondents are in the favour of the reason regarding low focus on
talent management so it can be right to said that this is the main reason of high turnover rate of
Halfords.
Theme-2 Organisation of training sessions
2. Did you organize training session on regular interval ? Frequency
Yes 8
No 10
Can't say 2
Lack of better opportunities
Poor co-ordination.
Low focus on concept of
talent-management
Total

Total 20
Interpretation:
As per the above graph and table it can be interpreted that organisation usually didn't
organise training session on regular interval. As 10 respondents out of 20 favours that company
usually didn't organize training session for their employees. This means that majority of
responses are in the support of the statement that Halfords usually not organize training session
for their employees and as a result of that it its employees are not categorized under well
efficient category.
Theme-3 Motivation strategies
3. Which of the strategies are implemented for motivating
employees in the company?
Frequency
Reward policy 10
Involvement in decision-making process. 6
Implementation of feedback policy 4
Total 20
Yes No Can't say Total
0
2
4
6
8
10
12
14
16
18
20
Column B

Interpretation:
The above analysis through graph and table interpret that in order to raise the level of
motivation company usually follows the policy of reward whereby it gives rewards to employees
as a means of raising motivation. As 10 respondents out of 20 favours that company follow
reward policy in its workplace regarding motivation while 6 respondents states that they give
chance to employees to be a part of decision-making process. Since, majority of responses
received in the favour that in order to raise the motivation level among employees company lies
its focus towards the implementation of reward policy.
Theme-4 Existing talent management strategies
4. What are the current strategies, you are following for
implementing talent management practice?
Frequency
Providing training. 4
Performance appraisal 5
More focus on recruitment 3
All of the above 8
Total 20
Reward policy
Involvement in decision-making process.
Implementation of feedback policy
Total
0 2 4 6 8 10 12 14 16 18 20
Column B