Managing Successful Business Projects: Nestle Case Study Report

This report examines a project focused on improving Nestle's global recruitment, selection, and training processes. The introduction provides a background on Nestle and the impact of globalization on business operations. Task 1 outlines project aims, objectives, and a literature review on globalization's effect on recruitment. Task 2 involves small-scale research using qualitative and quantitative methods. Task 3 analyzes research data and communicates recommendations for Nestle. This includes a project management plan with cost, scope, time, quality, communication, risk, and resources considerations, along with a work breakdown structure and Gantt chart. The report concludes with reflections on the research's value and provides recommendations for enhancing Nestle's global recruitment strategies, aiming to improve efficiency and employee performance.

Managing Successful Business
Projects

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Devise project aims and objectives for a chosen scenario................................................3
LITERATURE REVIEW................................................................................................................5
P2 Produce a project management plan..................................................................................5
P3 Produce a work breakdown structure and a Gantt chart....................................................7
TASK 2: ..........................................................................................................................................9
P4 Carry out small-scale research by applying qualitative and quantitative research methods. ....9
TASK 3..........................................................................................................................................13
P5 Analyse research and data using appropriate tools and techniques................................13
Theme 1: Concept of globalisation......................................................................................13
P6 Communicate appropriate recommendations as a result of research and data analysis to
draw valid and meaningful conclusions...............................................................................16
TASK 4..........................................................................................................................................17
P7 Reflect on the value of undertaking the research to meet stated objectives....................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19

INTRODUCTION
Globalisation is the process of interaction and integration among the people, companies
and governments worldwide. In economies terms, it describes an interdependence of nation
around the globe through free trade. It is a social, cultural, political and legal phenomenon which
helps in company to gain competitive advantages through the globalisation. By this company can
buy raw materials in lower rate because of the removable tariffs. The present report is based on
NESTLE, which is the world largest organization, founded in 1866 by Henri Nestle and their
headquarters in Vevey, Switzerland. This company deals with the baby food product, coffee,
dairy products, confectionery and so on (Ahmed Dine Rabeh, Jimenez-Jimenez and Martínez-
Costa, 2013). In the present case study, the Nestle policy deals in a recruitment and selection,
training and development, remuneration etc. the company want to enhance their business
globally and also want to select or recruit good candidates, in order to improve the method of
selection and recruitment process at internationally. This report is going to be discussed about
the aims and objectives which is provided in different scenario. Along with this, scope and
project management plan with the Gantt chart and Work Break down structure is going to be
discussed. Lastly the report will be ended by recommendation to the company and evaluating the
reflection part for completing the project report.
TASK 1
P1 Devise project aims and objectives for a chosen scenario.
Globalisation is the process in which people, ideas and goods spread across the
worldwide. This term is mainly used in references to create an integrated global economy which
is marketed by free trade, the free flows of capital and corporate use of foreign labour market in
order to increase returns. Globalisation is very helpful term for each and every organisation
which helps in making good profits and returns in an effective manner. It also described the
concepts about the recruiting of good candidates in external countries. Therefore, the process of
selection and recruitment is done by companies carefully in order to select right candidates for
right job ( Crane and Matten, 2016). If the companies are not able to do this then they fail in

doing and can face many problems such as financial losses, wastage of time and good company
image in front of the candidates. In the context of Nestle, it is a Swiss transactional food and
drink company and their products include in breakfast cereals, coffee and tea, frozen food, dairy
products etc. As Nestle believes on employees are given opportunities for life time learning and
right candidates must be hired to increase organisation's productivity. Therefore, nestle has
initiated in order make different policies like remuneration, training and development, strong
leadership skills and on the job or off the job trainings for increment their employee’s
performance level in a efficient manner.
Background of research
Nestle was formed in 1905 through the merger of Anglo-Swiss milk company,
founded in 1866 by brothers George and Charles page and Farine Lactee Henri Nestle. It is a
world largest food company which serves their food globally. This company deals with lot
of food items such as medical food, baby food, ice-cream, pet foods and snacks etc. As the
Nestle providing their food products globally so that it is important for them in order to
make good brand image in front of the customers (Den Hertog, Van der Aa, and De Jong,
2010). It is also important for company to recruit or select good candidates for the job as
employees are very helpful for an organisation in achieving the goals and objectives in a
effective manner. In order to making its employees beneficial for the company, so that
Nestle is working upon trainings, recruitment process and remuneration. Therefore, top level
management of the company has conducted different research for identifying the various
problems due to hire good candidates.
Aim : “To determine how multinational companies improve their recruitment, selection and
training of their employees at global scale”
Objectives :
 To understand the concept of Globalisation in terms of recruitment and selection.
 To determine the various ways, by which Nestle can improve their training, selection and
recruitment process of employers at global scale.
Questions:
 How globalisation concept is associated with the recruitment and selection?
 How the various ways can be determined to improve training, selection and recruitment
process of employers at global scale?

LITERATURE REVIEW
Globalisation is one of the biggest concept for business in the world, as this help
organisations in expanding their business from out of the box and also in different nations. For
organisation it is very important factor, as this help them in increasing their sales, revenue and
also their profits. This is a factor that affect recruitment and selection methods used by
organisations, so that they can hire employees and make work force which is very much skilled
and have capability to complete their tasks. As, an organisation performing their activities in
single nation have to hire employees only for nation in which they are performing their
operations, where as while they start performing their operations in more than one nation, then it
change their process of selection and have to hire employees according to demands in different
nations. Along with this, it affect the selection and recruitment process of that organisation and
they have to hire new employees along with new skills and of different culture, so that they can
make work force which is capable in different types of work. This also help them in performing
different tasks in very effective manner, and also lead organisation in improving their
profitability and revenues. Nestle is one of the biggest and leading organisation in the world of
coffee distribution. They use to provide their products and services in different parts of world,
and are known as one of the most loving coffee product in the world. Therefore, it is very
important for them to provide proper training and development sessions to their employees, so
that their skills and performance get improved. Therefore, it is very much essential for them to
adopt some specific and appropriate ways, so that they can improve their training and
development process at global level. There are many ways to improve training, selection and
recruitment process in which the firm can improve by defining the position and who they need to
fill it, Ask the straightforward and relevant questions in the training sessions by your superiors,
and while recruiting and selecting the applicants for the job they must ask relevant questions in
the interview, along with this they can test their candidates and also can improve by developing
and establishing the selection committee. In addition with this this can also improve by building
the workplace culture that attracts full time and contingent employees.
P2 Produce a project management plan
The project management plan is a formal document that defines how the project is
monitored, implemented, planned, controlled and executed. This project management plan will
include all the necessary and relevant information of the project ( Eckerson, 2010). The purpose

of this plan is the written document that is used by everyone who is interconnected with the
project to get all the details about the project. This is the collection of subsidiary plans and
baselines which includes the following points, describe as below - Cost : This is the term used by the project manager who determine how much fund is
required to complete this research project. The mangers of Nestle will identify how much
money is required for achieving the goal of this project. They will use the tools which are
needed in this project, by the estimation of the cost. In respect of Nestle, the cost which is
required for increasing the recruitment process is estimated around 7000 pounds by the
investigator. Along with this, the cost which is estimated for the company to be approx
100000 pounds.
 Scope : Scope is referred to several aspects of growth and development. This is the
factor which help in explaining different opportunities which are available for them
in present and future. For increasing the productivity and profitability of an
organisation, it is very important for them to have some effective and efficient
strategic plans. It is important for manager of Nestle to make and apply some
effective strategic plan so that their functioning and performance get improved in
effective manner ( Gebauer, Edvardsson and Bjurko, 2010). Along with this,
implementation of strategic plans avails ample number of opportunities for
organisation, by which they can develop themselves. This research will help manager
of Nestle in gaining knowledge that how will they improve their strategic plans by
which performance get improved.
 Time : For completion of any project, it is very important for organisation to take
care about the time that will get used in it. According to researcher the time which is
required for completing the research in effective manner is about 50 days. Whereas,
the time which is required by the manager of Nestle to implement their strategic
plans, by which their profit get improved is about 9 months to 1 year.
 Quality : When it comes to quality, it is necessary for the researcher to keep in mind
that they must make the research report in very good quality. Along with this, it is
important for the manager of Nestle, to maintain the quality of their products and
services, while applying strategic plans in their system ( Incelli, 2013). This all will
lead them to improve their goodwill and brand image and help them in gaining some

competitive advantages. In present context, manager of Nestle must adopt some
effective recruitment process, so that they can hire capable employees in their
organisation. Also, they can use internal and external recruitment process for
selecting candidates, which can help them in increasing their productivity.
 Communication : Communication is a process which is used by organisations and
individuals for transferring thoughts and ideas. Proper communication strategy and
structure in an organisation help them in making proper flow of information among
employees, by which employees can give their ideas and suggestions for improving
the working of them. Also, it helps in finding the the errors and mistakes that are
done by employees in any process, so that it can get improved. Manager of Nestle
can use better communication in their organisation, so that their employees get get
avail about the roles and responsibilities they must play in organisation. This also
help employees in getting opportunities for developing themselves.
 Risk : This is the factor which give knowledge about the threats which a researcher
can face while completing the research ( Jones and Lubinski, 2012). Along with this,
it also help manager of Nestle in gaining knowledge about the probably threats which
their organisation can face while implementing strategic plans.
 Resources : The raw materials, that an organisation and researcher require for
accomplishing the project are known as resources. It is the duty of manager of
Nestle, to provide appropriate training and development sessions for their employees.
This will help them in improving their skills, so that they can perform in better
manner.
P3 Produce a work breakdown structure and a Gantt chart
Work breakdown Structure – This is the process of diving the complex and difficult
project into small tasks so that they can be achieved in an effective time frame. This
structure is used by the project manager which divide the large project into small segments
which can be simplified and solved easily ( Kankaanranta and Planken, 2010). This method
is used by the managers of the research project to modify the execution of the project. This
structure is not bounded for a specific field, it can be used in all type of projects.

(Source: created by the author)
Gantt Chart – This is a type of bar chart which is used to track the development of the entire
project. This chart tracks the task performed by different individuals and whole progress of
the project ( Lai and Ong, 2010). As in the similar way, this is not specified for a specific
field and can be apply in any project.

TASK 2:
P4 Carry out small-scale research by applying qualitative and quantitative
research methods.
To complete a research in an effective way, it is important to consider appropriate research
methodology so that the work can be ended in effective time frame. Utilization of right
methodologies at right time in a right way in the project leads the researcher to manage the
collected information and data in a serialized manner. There are two types of research
methodologies which are considered by the investigator, are explained below –
Qualitative : In this type of research methodology, the data is collected in the theoretical
manner, and this data is used by the investigator for the completion of the project ( Lin and
Chen, 2012). The method is mostly used to conduct the secondary research, where data can
be gathered using the sources like online web sites, articles, blogs, etc. The data which is

gather and collected in this research is already researched by any individual previously and
then the project is completed by using the information which is already achieved.
 Quantitative : In this type of research methodology, the data and information is
collected, analysed and then represented in the numerical form. The certain graph
and formulas are used in this type of research so that the data which is in
mathematical format can be deliver in a systematic manner. This research is mostly
used when the investigator has to do the research on some huge number of peoples or
targeted population.
So, by examining both research methodologies, the investigator will used the
qualitative research methodology for the current research project for getting knowledge and
understanding about the concepts and theories of objectives. This will be helpful for the
researcher in completing the research in cheap cost and in very less time. Along with this, in
this research report both qualitative method and quantitative methods are used by the
investigator for getting proper information and knowledge about the research topic.
Data collection : This is the process of collecting and gathering the relevant and
authentic data on a topic, so that the researcher can be able to complete the research project
in an effective manner. The methods of data collection which the researcher will used for
collecting the data are as follows -
 Primary research : In this type of method of data collection, the investigator is the
first one who is conducting research and collecting data on this topic ( Shang, 2012).
Therefore, in this the data can be collected by using direct sources such as survey,
questionnaire, focused groups, interview, etc. All these sources will help them in
collecting the all authenticated information, which can be helpful in competing the
research.
 Secondary research : In this type of method of data collection, the data is collected
from the source where information already exists on that particular topic. But as
compared to the primary research, this saves a lot of time and money in completing
the research. In this data can be collected by using different sources such as web
sites, articles, new paper, blogs, books, etc.(Difference Between Primary and
Secondary Data, 2019) .

As per this research, the investigator is going to use the secondary research for
completing the project, as this is very cheap in cost and takes less time in collecting the data.
Questionnaire : This section is consists of a formal paper which have many
questions and flexible answers, which are answered by the respondents ( Smith, 2011).
These questions are asked by the investigator for analysing the viewpoint of many peoples
on the research topic in very less time. In present research project, nestle has chosen 20
employees, which will give the answers of their questions.
Questionnaire
Q1) Do you know about the concept of globalisation?
a) Agree
b) Disagree
Q2) What are the advantages of giving training and development session to employer of Nestle?
a) Skills Improvement of employer
b) Achievement of goals and objectives
Q3) which challenge will be faced by Nestle while providing training and development sessions
to their employers ?
a) Need Fund and resources
b) Time consuming
Q4) Does adopting new strategies helps Nestle in hiring highly skilled employer ?
a) Agree
b) Disagree
Q6) Provide recommendation for the company Nestle for effective training and development
session ?

TASK 3
P5 Analyse research and data using appropriate tools and techniques
Theme 1: Concept of globalisation
Q 1) Do you know about the concept of globalisation? Frequency
a) Agree 15
b) Disagree 5
Interpretation : Globalisation is the process of expanding the business at global
scale for gaining higher profits. From the above graph, it has been interpreted that 15
respondents are aware about the concept of globalisation, and rest of the respondents does
not have adequate knowledge about global business environment.
Theme 2 : Advantages of providing training and development session to workers of
Nestle.
Q2) What are the advantages of giving training and development session to
employer of Nestle?
Frequency
Agree Disagree
0
2
4
6
8
10
12
14
16 15
5
Column B