How Multinational Companies Improve Employee HR Practices at Nestle

This report analyzes how multinational companies, using Nestle as a case study, enhance their recruitment, selection, and training processes to meet international requirements. The introduction highlights the importance of these practices for global business operations. Task 1 outlines the project's aim, objectives, research questions, and a detailed project management plan, including scope, communication strategies, resource allocation, and risk assessment. Task 2 delves into the research methodologies employed, differentiating between primary and secondary research, as well as qualitative and quantitative approaches, with a rationale for the chosen methods. Task 3 focuses on data collection and analysis, while Task 4 evaluates the value of the research and its impact on the researcher's learning and performance. The report covers work breakdown structures, Gantt charts, and cost budgets to provide a comprehensive overview of the project.

How do Multinational Companies improve the
Recruitment, Selection and Training of their Employees
to meet International Requirements?

Table of Contents
TOPIC: “How do Multinational Companies improve the Recruitment, Selection and Training of
their Employees to meet International Requirements?”..................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Project aim and objectives.................................................................................................3
P2 Project Management Plan..................................................................................................4
Rough Cost Budget.................................................................................................................6
P3 Work Breakdown Structure and Gantt chart.....................................................................6
TASK 2............................................................................................................................................9
P4 Research Methodologies...................................................................................................9
TASK 3..........................................................................................................................................12
P5 Research and data using appropriate tools and techniques.............................................12
P6. Recommendation for given research..............................................................................18
TASK 4..........................................................................................................................................18
P7 Value of undertaking research for meeting objectives and own learning and performance18
CONCLUSION..............................................................................................................................18
LR..................................................................................................................................................19
REFERENCES .............................................................................................................................20

TOPIC: “How do Multinational Companies improve the Recruitment, Selection and
Training of their Employees to meet International Requirements?”
INTRODUCTION
In order to run business and its activities at international level, it is very important for
organisation to improve their recruitment, selection and training process for employees for
meeting international requirements (Al Ariss, Cascio and Paauwe, 2014). For improving such
processes they can use use new methods, tools and techniques for achievement of goal and
objectives of business. They can select highly qualified staff for running business and provide
them training as per requirement of enterprise. The report is presented on Nestle which was
founded in 1866 as multinational drink and food company. It is considered as largest food
organisation in world headquarter at Switzerland. This assignment evaluate about how
multinational companies improve recruitment, selection and training procedure for their
employees for meeting global requirement. The aim of report is to cover aim, objectives, project
management plan and time framework for given project. It also discuss about research
methodologies, data interpretation and recommendation for improvement. This cover highlights
about value of project work and own learning and performance.
TASK 1
P1 Project aim and objectives
With rise in globalisation, it is important for multinational companies to improve their
recruitment and selection procedure to achieve goal and objectives (Behl, and Loo, 2013). This
can help business to run their operations at global level with skilled and capable human resource.
In respect of Nestle, main assets of business is that employees should work together for
accomplishment of goals and objectives. The highly skilled employees can easily gain
competitive advantage for business and grab new opportunities. For this, Nestle should make
improvement in their recruitment, selection and training procedures in order to run business and
their operations effectively and efficiently.
Research Aim
“To determines various methods through which multinational companies can make
improvement in recruitment, selection and training of employees for meeting international
requirements.”- A case study on Nestle.

Research Objectives
 To determine significant of recruitment, selection and training in international enterprise.
 To analyse different methods by which Nestle can make improvement in their
recruitment, selection and training of staff in order to meet global necessities.
 To analyse various advantages of betterment in recruitment, selection and training of
staffs.
Research Questions
 What are the significant of recruitment, selection and training in international enterprise?
 What are the different methods by which Nestle can make improvement in their
recruitment, selection and training of staff in order to meet global necessities?
 What are the various advantages of betterment in recruitment, selection and training of
staffs?
P2 Project Management Plan
It is defined as blue print of organisation which identify each and every activities of
assigned project which includes planning, initiating, monitoring, executing, controlling and
closing (DeCenzo, Robbins and Verhulst, 2016). This plan helps business to achieve objectives
and make changes for implementation. Nestle wants to make alteration in their recruitment,
selection and training process so it need to make effective project management plan so that they
can achieve their set objectives. This includes different elements such as time, scope, risk,
communication, resources, quality which is described below:
Project Topic: “How do Multinational Companies improve the Recruitment, Selection and
Training of their Employees to meet International Requirements?”
Project aim and objectives: The aim of research project is “To determines various methods
through which multinational companies can make improvement in recruitment, selection and
training of employees for meeting international requirements.”- A case study on Nestle.
Similarly, objectives of project are:
 To determine significant of recruitment, selection and training in international
enterprise.
 To analyse different methods by which Nestle can make improvement in their
recruitment, selection and training of staff in order to meet global necessities.

 To analyse various advantages of betterment in recruitment, selection and training of
staffs.
Scope: This is defined as scope for developing various alternation in business for increasing
profitability, productivity and competitive edge (Deresky, 2017). Nestle can implement skilled
human resources in order to improve and increase productivity and profitability at workplace
for meeting requirement of international market. This can help respective organisation to face
competition with Amul, Heinz and others. Similarly, the skilled employee can help to gain and
improve functioning in international requirements as they possess high skill and knowledge
from their experience.
Communication: It is very important for project manager to implement and establish two way
communication channel for completion of assigned work and activities in given time period and
get positive results. In order to accomplish objective, each and every members working in
Nestle should decide proper communication channel for good outcomes that is written method
where everything should be in written format. This can help to reduce conflicts in organisation
while making alteration in recruitment and selection procedures. In order to collect data and
information by researcher they can take feedback from other as communication method.
Resources: There are various resources which are required by Nestle in order to implement HR
practices in business which includes skilled manpower, funds, proper advertisements, internal
and external recruitments, time and others (Durrani and Tariq, 2012). Similarly, from researcher
point of view, resources can be information, funds, time.
Quality: The quality of a research can be a major consideration that requires to be maintain
properly in order to attain desired outcomes easily. For this research, quality can be maintained
with the effective uses of appropriate tools and techniques. In respect of conducting recruitment,
selection and training practices, it is required for the management of firm to identify more
appropriate technique in between on the job and off the job practices that assist in enhancing
employees skills and capabilities as per the international requirement.
Cost: This is required as important elements of project management plan that reflect
requirement of cost for given project and implementing in business. Each and every cost
required for various activities should be studied in proper and effective manner. In order to
complete given project, researcher required 50K Euro and Nestle makes investment of £90

million to achieve their set goal and objectives.
Time: It is defined as time period which is required in order to accomplish given project in
effective manner. Here, Nestle organisation requires 6 months to implement HR practices in
business and researcher will takes 30 weeks to get positive outcomes.
Risk: The business cannot get profit without bearing risk. In order to execute new HR practices
for recruitment, selection and training in management, Nestle has to bear risk in terms of change
in culture, turnover and others (Jain, Sloane and Horwitz, 2015). In order to avoid conflicts,
effective practices should be implemented in business. From researcher point of view, risk can
be related with funding, lack of getting correct data and information.
Rough Cost Budget
Activities Amount
Cost of research 50000
Cost of recruitment:
Selection: 20000
Research: 20000
40000
Total 90000
P3 Work Breakdown Structure and Gantt chart
Work Breakdown Structure
It is a process of converting complex and difficult task into simple and managerial task.
This method is basically used to supervise large projects and get it done in a easy and effective
way. Work Breakdown Structure is important to work on project accurately. With this method,
work and responsibilities can be easily assigned to employees, managers can even have a check
on their work. WBS assist in defining objective of project so that stakeholders can grip it. This
procedure is useful in estimating cost and time to carry forward project and measuring possible
risk related to it.

Gantt Chart
It shows task scheduled in time for given project. This chart displays task and activities
on horizontal line and time or interval on vertical zone. This clearly helps in understanding what
work is to be done and and on what time on a particular day. Start date, finish date, type of
project, name of a person working on each task, how long task is to be carried, interrelation

between two tasks are shown in this type of chart. Gantt chart are used in almost all types of
industries and plays an important role in project management.

TASK 2
P4 Research Methodologies
Research Methodologies is defined as plan in order to conduct research which includes
following:
Primary Research
It refers to type of research which conducted independently by an individual. This is
direct source of research by which an individual gather information directly from the customers.
This research is conducted through questionnaire, interviews and surveys (Kang and Shen,
2013). Primary research is a time consuming and quite expensive but provide productive results.
The research is conducted in close and open-minded which involve lengthy interview process but
the information which is gathered is precise and specific. The benefit of primary research is that
the individual able to get instant result from the customers.
Secondary Research
It refers to type of research which publish information gathered and organised by others.
This research is conducted through report and detail analysis of business or government agencies
(Lakhani, Kuruvilla and Avgar, 2013). Secondary research saves time and is not expensive but
results may not be effective as some or the others errors may be there and the information
gathered may also be not precise. The does not require lengthy process and provide benefits as
information and data is collected from websites, books and newspapers. The information
obtained from this research does not get results as they have to wait for customer feedback and is
a kind of theoretical sampling.
Therefore, researcher has used primary data collection method in order to collect data and
information to get accurate result by preparing questionnaire.
Qualitative Research

It is a kind of primary research which obtain data open minded from respondents. It is
conducted through group discussions, personal interview, participation etc. this research
understands human behaviour, their opinions and ideas. The analysis done in qualitative research
is subjective rather than objective, interpreted and non-statistical. This research conduct in depth
analysis of the data or information and try provide effective solutions. Also the main focus of
this research is on communication, culture and societies as well as individuals. The information
gathered in qualitative research are generally small and data collected are in the language of
respondents. On the basis of these kind of research method, researcher can gather information in
theoretical manner that will be more suitable for others to understand and interpret.
Quantitative Research
This research gather information in the form of numbers and convert it into statistical
data. It produces result by opinions, ideas, human behaviour gathered in survey which are
descriptive and easy to obtain. Quantitative research conducts their survey through online, direct
interview, telephonic interview and so on. It is a kind of objective research and focus more on
results.
After analysing both research, researcher has selected qualitative method for collection of
data and information by analysing each and every aspect to get accurate results.
Sampling
It is defining as number of surveys conducted at large scale and is one of the factor that
helps in research (Lansbury, Kwon and Suh, 2013). It helps in determining the results of research
conducted. It is easy to analyse and but if any errors are found in surveys it affects the entire
result. The advantage of sampling is that it incurs low cost and collect data faster as compared to
other research techniques. The researcher has used random sampling method where sample size
is 12. This is because organisation invited those employees who are between the age group of
18-35 and selected 12 employees randomly from them because their opinions and views take a
specific place in strategic practices. Along with this, this questionnaire is prepared according to
their suitability.
Questionnaire
This is referred as instrument that carry different questions in order to collect data and
information from different respondents.
Questionnaire

Name:
Age:
Contact:
Address:
Q1. Does alteration in HR practices can assist Nestle in achievement of international
requirement?
a. Yes
b. No
Q2. Does Nestle can enhance productivity at workplace by making changes in recruitment
procedures?
a. Yes
b. No
Q3. Is it compulsory to conduct training programmes for Nestle in order to make changes
in HR practices on the basis of international market requirements?
a. Agree
b. Disagree
Q4. What are the important components which Nestle should considered for development
of human resources?
a. Culture of company
b. Competition
c. International employment law
Q5. What can be the most appropriate training method for the effective development of
employee's capabilities in Nestle as per the international market need?
a. On the job training
b. Off the job training
Q6. Which recruitment and selection method will be more appropriate for Nestle in terms
of providing quality services at international boundaries?
a. Internal recruitment and selection
b. External recruitment and selection
c. All of the above
Q7. Is there any procedure that incorporate changes in the recruitment, selection and

training practices of Nestle?
a. Recruitment marketing
b. Changes in market demand
c. Influence of culture and trend changes
Q8. What are the major challenges of implementing changes in recruitment and training
process of Nestle?
a. High staff turnover
b. Excessive cost
c. Time consuming practices
Q9. Any suggestion for the further improvement in the business practices..
Q10. What can be the major alternation that Nestle needs to implement in their business
over the specific time period?
TASK 3
P5 Research and data using appropriate tools and techniques
Theme 1:
Q1. Does alteration in HR practices can assist Nestle in achievement of
international requirement?
Frequency
a. Yes 10
b. No 2

Interpretation
It is very important for Nestle to make changes in their HR practices for achievement of
international requirement. This can help them to sustain and grow in competitive market. From
above digram, it can be concluded that out of 12 respondents only 10 were in favour of that
alteration can helps in international requirement. Whereas remaining 2 were against that it does
not provide any benefits to organisation for result achievement.
Theme 2:
Q2. Does Nestle can enhance productivity at workplace by making
changes in recruitment procedures?
Frequency
a. Yes 8
b. No 4
a. Yes b. No
0
2
4
6
8
10
12
10
2
Column B
a. Yes b. No
0
1
2
3
4
5
6
7
8
8
4
Column B

Interpretation
The respective organisation need to make changes in their recruitment process for
increasing productivity. As employees requires new and highly skills for work performance to
get better results. The above bar diagram represents that out of 12 respondents only 8 were in
favour of making changes in recruitment process for enhancement of productivity where as
remaining 4 were against the given statement.
Theme 3:
Q3. Is it compulsory to conduct training programmes for Nestle in order
to make changes in HR practices on the basis of international market
requirements?
Frequency
a. Agree 9
b. Disagree 3
Interpretation
Training is very important for organisation to run their activities and operations
effectively and efficiently. The training can help employees of Nestle to implement changes in
HR practices for international market requirement to achieve goal and objectives. From
presented pie chart, it can be summarised that out of 12 participants only 9 were agree for
training and remaining 3 were against the statement.
Theme 4:
9
3
a. Agree
b. Disagree

Q4. What are the important components which Nestle should considered
for development of human resources?
Frequency
a. Culture of company 4
b. Competition 2
c. International employment law 6
Interpretation
There are some important components which can help Nestle for development of human
resources such as culture of company, competition and international employment law. This assist
in better accomplishment of results. From presented diagram, it can be concluded that out of 12
participants, 4 were in favour of culture of company, 2 were in favour of competition and
remaining 6 were said international employment law components for development of manpower
of organisation.
Theme 5:
Q5. What can be the most appropriate training method for the effective
development of employee's capabilities in Nestle as per the international
market need?
Frequency
a. On the job training 7
b. Off the job training 5
4
2
6
a. Culture of company
b. Competition
c. International
employment law

Interpretation
There are different methods which can help to develop capabilities of employees of
Nestle for international market which includes on the job and off the job training. The above
diagram represents that out of 12 respondents 7 prefer on the job training and remaining 5 were
in favour of off the job training for international market requirements.
Theme 6:
Q6. Which recruitment and selection method will be more appropriate for
Nestle in terms of providing quality services at international boundaries?
Frequency
a. Internal recruitment and selection 6
b. External recruitment and selection 2
c. All of the above 4
a. On the job training b. Off the job training
0
1
2
3
4
5
6
7
8 7
5
Column B
6
2
4 a. Internal
recruitment and
selection
b. External
recruitment and
selection
c. All of the above

Interpretation
There are various methods for recruitment and selection which helps Nestle for providing
quality service in international boundaries. This includes external and internal recruitment and
selection. From above presented diagram, it can be concluded that out of 12 respondents 6 prefer
internal recruitment and selection as appropriate method, 2 for external recruitment and selection
and remaining 4 were in favour for both.
Theme 7:
Q7. Is there any procedure that incorporate changes in the recruitment,
selection and training practices of Nestle?
Frequency
a. Recruitment marketing 5
b. Changes in market demand 3
c. Influence of culture and trend changes 4
Interpretation
There are three procedures that incorporate changes in the recruitment, selection and
training practices of Nestle such as recruitment marketing, change in market demand and
influence of culture and trend changes. The above diagram represents that out of total
participants 5 favour for recruitment marketing, 3 said change in market demand procedures and
others remaining 4 favours for influence of culture and trend changes.
Theme 8:
0
2
4
6
Column B

Q8. What are the major challenges of implementing changes in
recruitment and training process of Nestle?
Frequency
a. High staff turnover 5
b. Excessive cost 4
c. Time consuming practices 3
Interpretation
The different challenges of implementing change in recruitment and training process of
Nestle are high staff turnover, excessive cost and time consuming practices. The presented pie
chart shows that out of 12 respondents 5 said Nestle has to face high staff turnover challenges, 4
said excessive cost and remaining 3 were in favour of time consuming practices challenges.
P6. Recommendation for given research
It is very important for organisation to run their business effectively and efficiently. In
order to implement recruitment and selection process, human resource department of Nestle need
to consider following recommendation which are:
 While conducting recruitment and selection process, recruiters must examine the resumes
and analyse that the candidate is relevant for the specific position.
 It is recommended to firm to use promotion tools for hiring skilled staff and employees
through social media and websites.
5
4
3
a. High staff turnover
b. Excessive cost
c. Time consuming
practices

 The recruiters should be focus and skills, capabilities and learning power of candidate
instead of their work experience.
TASK 4
P7 Value of undertaking research for meeting objectives and own learning and performance
By conducting this research, I have gained many experiences such as enhanced my
personality, knowledge, skills, capabilities and others which will help in my career development
and growth. Along with this, it also helped me to enhance my problem solving, communication,
leadership, team building, and decision making skills. As it is my first research that I have
conducted which has helped me a lot for my career growth. The problems which I faced during
research were in terms of lack of time, funding, resources and others. Thus, I gave my best for
improving my skills and knowledge as well as achieve goal and objectives of project work.
CONCLUSION
As mentioned report, it can be concluded that organisation should makes changes in their
recruitment, selection and training process for meeting requirement of business at international
level. This can aid in increasing productivity by introducing skilled and capable human resources
for business. The aim and objectives has been prepared in order to achieve set goals of firm.
Time framework helps researcher to perform each and every activity timely and complete project
on given time period. Data collection has performed with help of questionnaire and get solution
to problems. This project can help researcher and organisation to improve their skill, knowledge
and capabilities for good outcome. Therefore, recommendation can help organisation to
introduce new practices of human resources.

REFERENCES
Books and Journals
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performance: A universalistic perspective approach. Serbian Journal of Management.
8(2). pp.155-167.
DeCenzo, D. A., Robbins, S. P. and Verhulst, S. L., 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
Deresky, H., 2017. International management: Managing across borders and cultures. Pearson
Education India.
Durrani, N. and Tariq, V. N., 2012. The role of numeracy skills in graduate employability.
Education+ Training. 54(5). pp.419-434.
Jain, H. C., Sloane, P. and Horwitz, F., 2015. Employment Equity and Affirmative Action: An
International Comparison: An International Comparison. Routledge.
Kang, H. and Shen, J., 2013. International recruitment and selection practices of South Korean
multinationals in China. The international journal of human resource management.
24(17). pp.3325-3342.
Lakhani, T., Kuruvilla, S. and Avgar, A., 2013. From the firm to the network: Global value
chains and employment relations theory. British Journal of Industrial Relations. 51(3).
pp.440-472.
Lansbury, R. D., Kwon, S. H. and Suh, C. S., 2013. Globalization and employment relations in
the Korean auto industry: The case of the Hyundai Motor Company in Korea, Canada
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Lund-Thomsen, P. and Lindgreen, A., 2014. Corporate social responsibility in global value
chains: where are we now and where are we going?. Journal of Business Ethics. 123(1).
pp.11-22.
Point, S. and Dickmann, M., 2012. Branding international careers: An analysis of multinational
corporations’ official wording. European Management Journal. 30(1). pp.18-31.
Schuster, T. and Holtbrügge, D., 2012. Market entry of multinational companies in markets at
the bottom of the pyramid: A learning perspective. International Business Review.
21(5). pp.817-830.
Shaffer, M. A. and et. al., 2012. Choices, challenges, and career consequences of global work
experiences: A review and future agenda. Journal of Management. 38(4). pp.1282-
1327.
Stahl, G. and et. al., 2012. Six principles of effective global talent management. Sloan
Management Review. 53(2). pp.25-42.
Stone, D. L. and Deadrick, D. L., 2015. Challenges and opportunities affecting the future of
human resource management. Human Resource Management Review. 25(2). pp.139-
145.
Suutari, V. and et. Al., 2013. Managing non-standard international experience: evidence from a
Finnish company. Journal of Global Mobility. 1(2). pp.118-138.
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pp.326-336.

Online
What is Gantt Chart. 2019. [Online]. Available through:<https://www.gantt.com/>.
The Importance of Good Recruitment & Selection. 2019. [Online]. Available
through:<https://bizfluent.com/info-8166508-importance-good-recruitment-
selection.html>.
Methods of Recruitment & Selection. 2019. [Online]. Available
through:<https://smallbusiness.chron.com/methods-recruitment-selection-2532.html>.
The Importance of a Strong Recruitment Process. 2019. [Online]. Available
through:<http://www.lucaspsg.ca/the-importance-of-a-strong-recruitment-process/>.

Log Book
Name:
Project title: “How do Multinational Companies improve the Recruitment, Selection and
Training of their Employees to meet International Requirements?”
Date: 24th June, 2019
Update on weekly research/tasks achieved
Yes, I have fulfilled all requirement and completed project on given time period.
Any risks and/or issues identified?
I have faced risk for carrying out project that is time and management skills. Apart from this, I
also faced funding issues.
Problems encountered
The problems which encountered is that respondents have not responded properly and time was
limited.
New ideas and change of project direction
For implementing new ideas and changing project direction researcher can use different tools
and techniques in order to collect information.

What have I learnt about myself this week?
I learned to manage activities and deal with problems on given time period.
Tasks planned for next week
The essential task should be performed at first and remaining should be later. Each and every
member are allocated different role and responsibilities in proper manner.
Project plan status to date (on, ahead, behind)
The status of project plan is that all work are performed in proper manner.
Supervisor comments to address

Performance Review
What was the project supposed to accomplish?
The given aim of assignment is “To determines various methods through which multinational
companies can make improvement in recruitment, selection and training of employees for
meeting international requirements.”- A case study on Nestle. Objective of work is to
implement new human resource practices for achievement of goals and objectives of business.
It main aim is to complete given project on time period by making aim and objectives. In order
to accomplish work, research has been done by for collection of data and information.
Did the project succeed in its aims? How do you know? Specifically, please outline any
evaluation and assessment undertaken.
The aim is to determine various methods through which multinational companies can make
improvement in recruitment, selection and training of employees for meeting international
requirements. The report succeed aims because I have done such project under guidance of my
seniors and team members. They helped me a lot by giving guidance and ideas for successfully
implementing it. I also focused on showing report to tutor on frequent basis for improving it.
What things do you think worked well and why? Evaluate all aspects of the project (e.g. initial
inception, project activities and project outcomes) from a range of perspectives.
For better result, I had set time framework for all activities that assist me in better work
performance. I made project through initial inception, project activities and project outcomes so
that aim and objective can be achieved.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
I faced various problems while conducting report like lack of time management, funding and
others. In order to tackle such problems, I had to discuss it with seniors and team members for
getting correct solutions.
What did you learn from undertaking the project?