MBA401 - Nestle's HR: Performance, Culture, and Employee Engagement

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This report analyzes Nestle's human resource practices, focusing on initiatives aimed at improving workforce performance, organizational culture, and employee engagement. The performance initiatives emphasize training and development programs, with specific examples from 2013. Cultural initiatives center on employee health and wellness, feedback mechanisms, and work-life balance. Engagement initiatives highlight incentive policies and the application of Maslow's hierarchy of needs to boost motivation. The report recommends incorporating goal-setting strategies for performance, employee perks to enhance culture, and flexibility to improve engagement. It concludes that these HR strategies are vital for fostering a positive work environment and achieving organizational success. Desklib offers a variety of similar solved assignments and past papers for students.
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People, culture and contemporary leadership
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Nestle
Table of Contents
Introduction......................................................................................................................................1
Performance related initiative..........................................................................................................1
Culture related initiative..................................................................................................................2
Engagement related initiative..........................................................................................................2
Recommendation.............................................................................................................................3
Conclusion.......................................................................................................................................4
References........................................................................................................................................5
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Nestle
Introduction
It can be seen that HR practices in the workplace is considered as one of the important aspect
through which it can be easy to manage the overall activities of the employees. So, in this paper
the discussion will be made by considering the NESTLE Company. Nestle is one of the largest
company in the food and beverage sector. The company is a Swiss transactional food and drink
company and headquarter is in Vevey, Vaud Switzerland. The name of the founder is “ Henri
Nestle” (Nestle, 2018b).
Performance related initiative
In the workplace, performance of the employees is one of the aspects and it comes under the
responsibility of the top management. It is necessary for the company to focus on bringing
improvisation in the overall performance of the employees so that positive outcome can be
attained (Mone & London, 2018). Nestle also focuses on managing the overall performance of
the employees by considering the performance initiative into consideration. One of the best
initiatives considered by the company is related to training and development. It has been
evaluated that Nestle emphasizes on training and development of the employees and 2013 the
company delivered a total of 200 days in relation to professional, leadership and commercial
training. The ratio of the overall amount spent on professional and leadership training is
approximately $750,000. There are various training courses which were delivered in 2013 by the
company. The courses are related to international training center, everyday coaching, and new
product development, feedback fit, inspiring leadership and mentoring (Nestle, 2018b). In these
courses, the focus is given on boosting the overall performance of the employees so that they can
give their best towards the activities. Due to training and development considered by the
company to improve the performance of the employees the employees are giving their best and
now company is one of the largest companies in the food and beverage sector.
To boost the performance of the employees in the workplace, the company focused on training
and development initiative in which the emphasis is given on strengthening the capabilities for
leading, engaging and inspiring the employees to achieve the positive outcome. It is important to
give training to the employees as it can help in boosting the overall efficiency in workplace of
the employees. With the training and development initiative the aim of Nestle Company is to
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foster the career aspiration of the workers in the workplace. Through performance of the
employees it can be easy to measure the success of the company (Nestle, 2018b).
Culture related initiative
Culture in the workplace is also one of the important aspects of the company that should be
maintained so that positive outcome can be attained (Al Saifi, 2015). To maintain positive
culture in the workplace, Nestle has considered various initiatives. The first initiative is related
with employee health and wellness. It has been analyzed that vision and value of the company is
to focus on offer a healthy diet and sporting activities so that employees can feel good and active
towards their work. The company has a principle in which it has been stated that “a healthy mind
in a healthy body”. They create healthy workforces which create positivity in the workplace. The
employees are the one who boost the overall culture of the company. Nestle consider the concept
of care for the employees (Nestle, 2018a).So, they provide feedback opportunity to the
employees through which it can be easy to share views and opinion with the management. The
company emphasizes on maintaining proper flow of communication so that communication gap
can be minimized and also flow of activities can take place in an effective manner. Effective
communication strategy is considered by the company so that employees can feel good and
positive in working with the company. If the employees are positive then it can be easy to boost
the overall efficiency and dedication level.
Nestle also emphasizes on supporting and encouraging to attain the true fulfillment by
considering the professional growth of the employees. Also, the company focuses on
maintaining the work life balance of the employees. It is important for the employees to maintain
their work life balance so that they can give their best towards the work and also can spend time
with their family as it one of the important part for human survival. The Nestle has academy
culture in which the roles and responsibilities are given by considering the qualification and
experience of the employees (Nestle, 2018a). So, these are the cultural initiative considered by
the Nestle Company.
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Engagement related initiative
Engagement is the factor that should be there in the employees of the organization so that
positive results can be derived. To boost the engagement level it is important for the company to
consider the initiative so that employees can work with dedication (Anitha, 2014). So, Nestle
focused on incentive policy initiative so that engagement level of the employees can be boosted.
It can be seen that by offering incentive policy the company aim to maintain strong relation with
the line managers and fellow workers. According to the performance of the employees they are
rewarded which boost the overall engagement level of the employees towards the activities of the
company. It has been seen that if employees are dedicated towards the work then they are
capable to taking right decision for the company so it will help in enhancing the engagement of
the employees (Nestle, 2018c).
Also, motivation is one of the best concepts which are considered by the company so that it can
be easy to enhance the engagement level of the employees in the workplace. The company
emphasizes on boosting the motivation by satisfying their basic needs. The rewards and pay is
one of the essential factors that can motivate the employees in the workplace (Healy, 2016). It
has been seen that company focuses on Maslow hierarchy of needs theory in which focus is
given on satisfying the needs of the employees in the workplace. In this theory the focus is given
on the five factors which boost the motivation of the employees in the workplace. The factors are
related to Physiological factor, esteem needs, safety needs, self-actualization and belongingness
needs (Stoyanov, 2017). These factors are taken into consideration by the companies so that
they feel motivated and also it positively impacts the overall engagement level of the employees
in the workplace. So, to boost the motivation incentive policy is considered and also motivation
factor so that it can be simple to enhance the engagement level of the employees in the
workplace.
Recommendation
According to performance initiative, it has been recommended that the company to consider the
goal setting strategy. In this the company should set the goals of the employees or their monthly
targets which can help in boosting the overall performance of the employees in the workplace.
By setting goals in the workplace, the performance of the employees can also be measured. If
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they are achieving their monthly targets then they are doing well and if not they there is need of
improvement towards the work. So, goal setting strategy should be considered by the company
so that performance can be boosted of the employees.
In context to culture initiative, it has been recommended that company should focus on offering
employee perks. In which the best performer of the company should be rewarded a trip or should
be given a chance to visit any place they like. So, this is one of the best ways that should be
considered as it can help in creating positive mindset of the employees towards the work and also
it will motivate the employees to give their best towards the work. Culture of the company can
be boosted or maintained by positivity and positive environment can be created if employees are
happy in their work. Also if there are motivated employees then company can achieve success in
the highly competitive market.
In relation to engagement initiatives, it is recommended that flexibility should be given to the
employees so that they can take active part in the overall activities of the company. There should
be freedom given to the employees in the workplace which suit their needs. Not only it is
important for the managers to trust their employees but also it is important for the employees to
trust their managers. Also flexibility should be there in the working hours so that people can be
more engaged towards the activities of the company. So, these factors should be considered to
achieve growth.
Conclusion
It has been concluded that these HR strategies are important to be considered. For boosting the
performance of the employees it is important to focus on training and development initiative so
that employees can acquire knowledge. For boosting the culture, the focus should be given on
safety needs of the employees so that they can feel positive towards their work. Also to enhance
engagement of the employees flexible timings and motivation should be given so that their
efficiency can be boosted in the workplace and also positive outcome can be attained.
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References
Al Saifi, S. A. (2015). Positioning organisational culture in knowledge management
research. Journal of Knowledge Management, 19(2), 164-189.
Anitha, J. (2014). Determinants of employee engagement and their impact on employee
performance. International journal of productivity and performance management, 63(3),
308.
Healy, K. (2016). A Theory of Human Motivation by Abraham H. Maslow (1942)–
reflection. The British Journal of Psychiatry, 208(4), 313-313.
Mone, E. M., & London, M. (2018). Employee engagement through effective performance
management: A practical guide for managers. Routledge.
Nestle. (2018a).Good food, good life.Retrieved from : https://jobs.nestle.com/en/inside-nestle
Nestle. (2018b).HR Initiative.Retrieved from : https://www.nestle.com.au/creating-shared-
value/our-people/hr-initiatives-
Nestle. (2018c).Performance culture.Retrieved from : https://www.nestle.in/careers/your-caree-
at-nestl%C3%A9/performance-culture/home
Stoyanov, S. (2017). A theory of human motivation. Macat Library.
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