Improving HR: Nestle's Recruitment, Selection, and Training Practices

This report analyzes how multinational companies, specifically Nestle, improve recruitment, selection, and training of employees to meet international requirements. The introduction provides background on globalization and its impact on HR practices, emphasizing the need for effective employee management in the global marketplace. The report includes a project management plan outlining costs, scope, time, quality, communication, risk, and resources. The research methodology involves both primary (questionnaire) and secondary (literature review) research methods, including qualitative and quantitative approaches. The report also features a work breakdown structure and Gantt chart for project management. Data analysis is based on a questionnaire distributed to Nestle employees, and the findings lead to recommendations for improving HR practices. The report concludes with a reflection on the research process and provides references and appendices, including a log book and performance review, to support the findings.

Managing a Successful
Project

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Project aim and objectives.................................................................................................3
P2 Project Management Plan..................................................................................................4
P3 Time framework ...............................................................................................................6
TASK 2............................................................................................................................................9
P4 Research Methodology......................................................................................................9
TASK 3..........................................................................................................................................12
P5 Data analysis...................................................................................................................12
P6 Recommendation.............................................................................................................19
TASK 4..........................................................................................................................................19
P7 Reflection........................................................................................................................19
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................21
APPENDIX....................................................................................................................................22
Appendix 1 Log Book .........................................................................................................22
Appendix 2 Performance Review.........................................................................................25

TOPIC: “How do Multinational Companies improve the Recruitment, Selection and
Training of their Employees to meet International Requirements?”
INTRODUCTION
Globalisation refers to procedure which allow an individual, organization or country to
conduct trade practices at another location. This will also provide opportunities to an
organization to conduct their business in international marketplace. For surviving business at
international level or market, it is essential for organisation to improve recruitment, selection and
training of employees in an effective and efficient manner. They can perform such activities
through use of tools and techniques (Bailly and Léné, 2012). This research report is based on
case study of Nestle company which was established in 1866 at Switzerland. This is the largest
organisation in food processing sector. This report focus on improving recruitment, selection and
training of employees for meeting international requirements. This investigation highlights aim
and objectives along with project management plan considering scope, time, quality risk and
others. Time scale, work break down and Gantt chart has prepared in this report along with
research methodology which has used for data collection through questionnaire that has
prepared. Few recommendations are also given against the outcomes obtained from
investigation.
TASK 1
P1 Project aim and objectives
Background of topic
Topic of respective research is related to recruitment, selection and training which are
majorly adopted by a company when they expand globally. Recruitment as well as selection
refers to method through which company able to hire appropriate candidate for their company
and it can be done through internal as well as external method. Along with this training refer to
method or techniques which is adopted by company in order to expand skills and abilities of
employees so that they conduct work properly.
Background of company
The research is conducted in order to know about ways through which respective
organisation can improve it in better and effective manner. Nestle need to improve their business
operations with use of capable and skilled manpower. If all working staff works together then

goal and objectives can be attained. Therefore, it is very important for Nestle to bring changes in
their HR practices in an effective and efficient manner.
Purpose
The increase in globalisation leads multinational companies for improving their
recruitment, selection and training practices for better results (Barsan, Surugiu and Dragomir,
2012). The main purpose of study is to improve recruitment, selection and training practices in
meeting international requirements through human resources practices. Through conducting this
research researcher able to collect data and information related to topic so that they develop
strategies and plans properly.
Research Aim
“To analyse the ways of improving recruitment, selection and training practices in an
organisation for meeting international requirements”- A study on Nestle
Research Objectives
 To analyse importance of improvement in recruitment, selection and training practices.
 To determine different ways through which Nestle can implement changes in recruitment
and selection process.
 To identify benefits of changes in recruitment, selection and training practices to meet
international requirements.
Research Questions
 What are the importance of improving recruitment, selection and training practices?
 What are the different ways through which Nestle can implement changes in recruitment
and selection process?
 What are the benefits of changes in recruitment, selection and training practices to meet
international requirements?
P2 Project Management Plan
The procedures, process and activities which need to define, unify, identify, combine and
coordinate all subsidiary plan for result achievement (Drahokoupil, Myant and Domonkos,
2015). This is considered as document that is used in describing each and every phase of project.
There are various components which are required in project management plan. It includes time,
scope, cost, quality and others. Project management plan developed by researcher in order to
attain their objective are given below:

Cost
There are different costs incurred for activities that should be analysed for making better
plan. In order to complete assigned project work, researcher requires £ 150 for accomplishment
their research on respective topic.
Scope
The scope of the respective research is that through this researcher of respective project
able to collect appropriate data or information which help them in gaining proper outcome. This
will help them in developing proper strategies as well as plans which leads to proper outcome.
Time
The researcher of respective research requires 6 months in order to gathering proper
information on this topic. In this duration they can analyse the value of available sources in
respect of given time duration. In this duration they able to collect appropriate data and
information according to the topic and objective.
Quality
Project manager of respective research must maintain quality of research work by the
using of proper tools, techniques and methods. For this, they need to analyse various source that
assist them in collecting proper data for managing quality of research effectively. In this method,
analytical practices take a place that determine reliability of data in respect of research.
Moreover, they can maintain quality by collecting data and information from authenticated
sources.
Communication
There should be two-way communication for sharing of data and information in proper
manner. For effective communication, project manager of respective research will conduct
meeting in which they convey about the research objective (French and Rees, 2016). On the
contrary, they can also use feedback and social media platforms for collection of data and
information in an effective and efficient manner.
Risk
There are various risks which can be faced by project manager of respective research.
During this they faced various risks in terms of money, time period and bad response of
participants for collecting data and information. These factors of risk will help researcher in

develop more effective plans and strategies which leads to attainment of goal as well as
objectives in effective manner.
Resources
In order to analysing need of HR practices, researcher of respective project required
different types of resources such as proper funding, advertisement, more time period, skilled
manpower, recruitment and selection methods and others. Through these resources researcher
able to collect information properly and attain outcome effectively.
P3 Time framework
Work Breakdown Structure
It is defined as a type of structure which breaks the responsibilities or activities of project
in smaller sections which becomes easy to understand (Holtgrewe, 2014). It is mainly
represented in hierarchy like structure. The benefits of work break down structure it is easy to
manage the project as well as helps in estimation of resources such as time, cost and staff.

Gantt Chart
It is defined as type of chart which is presented in the form of bar graph. This graph
depicts the time interval when the task is started and completed (Kono, 2016). The advantage of
this Gantt chart is helps in better allocation of resources as well as assist in effective time
management. There are several disadvantage of Gantt chart such as it required more efforts to
prepare the chart as well as in this sometimes tasks are not visible due to which effective results
are not produced.

TASK 2
P4 Research Methodology
Research Methodologies
It is defined as systematic plan for conducting research in order to collect data and
information. This include following:
Primary Research
It is referred to the research which collect their data with the help of survey, direct
interview, group discussion and many more. Primary research is very effective as information
collected is true and first hand (Lacy, Haines and Hayward, 2012). This type of research is
mainly adopted by small scale industries. The drawback of this research is that it is expensive
and time consuming. The techniques of such research are face to face interview, online survey
and many more.

Secondary Research
It refers to the type of research in which information is collected from secondary source
such as media, books, magazines and many more. This research is conducted by large scale
industries or companies. Secondary research is beneficial as it saves times and incur low cost.
This research has wide scope and can also present complex data in effective manner. There are
various techniques which can be used by researcher in order to collect data and information such
as internet, books, company record and many more.
In respect of this project, researcher is adopting both primary and secondary method for
collecting data in effective manner. For adopting primary method researcher will develop
questionnaire and for secondary method literature review is used.
Qualitative Research
It is defined as a kind of research which is concerned with the human behaviour, their
views, opinions and collect information as per their language in their own words (Nankervis and
et. al., 2016). The information collected is in non-numerical form. The advantage of this research
is it is cost effective and flexible and this research is conducted by individuals who are well
trained and open minded.
Quantitative Research
This is a kind of research which collect data in statistical form such as numerical. It
becomes easy to analyse the data and manage them. This research is expensive and their results
are limited as well as not much effective.
In respect of respective research researcher develop questionnaire of both qualitative as
well as quantitative method. Through which they able to collect data and information in more
effective manner which help in gaining proper outcome. In this investigation, 8 qualitative and 2
quantitative questions are developed in questionnaire.
Sampling
It refers to the number of observations which is gathered from large number of people for
statistical analysis. It is divided into two broad categories-random sampling and systematic
sampling (Nery-Kjerfve and McLean, 2012). Method of sampling which is used by respective
project researcher is random sample sampling. With the help of this method most of the
observations are performed. The advantage of sampling is that it becomes easy for individual to

observe complex data of large number of population. The sample size taken for research work is
12 and these respondents are respective organization staffs.
Questionnaire
It refers to the type of research in which information is collected through series of
questions. The biggest advantage of conducting research through questionnaire is that it is cheap,
effective, much efforts are not required and many more (Renwick and et. al., 2016). Along with
this, to conduct questionnaire it is important to have good language skills.
Questionnaire
Name:
Age:
Contact:
Q1. Do you think that Nestle need to improve their recruitment and selection practices for
running business successfully in different countries?
a. Yes
b. No
Q2. What are the benefits of implementing changes in recruitment and selection process?
a. Hiring skilled employees
b. Retaining new ideas
c. Implement new changes
Q3. What are the ways through which Nestle can hire skilled employee for meeting
international requirements?
a. Internal hiring
b. External hiring
Q4. What are the different methods of implementing changes in training process?
a. On the job training
b. Off the job training
Q5. What is the importance of changes in HR practices of Nestle?
a. Meeting international requirements
b. Enhance productivity
c. All of the above
Q6. What can be the challenges of implementing changes in HR practices of Nestle?

a. Excessive cost
b. Time consuming
c. All of the above
Q7. What are the important elements which need to be considered by Nestle for human
resource development?
a. Competition
b. Company culture
c. International employment law
Q8. Does modification in internal business functions proved beneficial for Nestle at the
time of business expansion?
a. Yes
b. No
Q9. Define how Nestle can meet international requirement by implementing changes in
their existing HR practices?
Q10. Any recommendation for further improvement in HR practices.
TASK 3
P5 Data analysis
Theme 1: Nestle need to improve their recruitment and selection practices for running
business successfully in different countries
Q1. Do you think that Nestle need to improve their recruitment and selection
practices for running business successfully in different countries?
Frequency
a. Yes 10
b. No 2

Interpretation
By evaluating above graph it can be analysis that for an organisation it is essential to
improve its procedure of recruitment and selection which help in expanding business outside.
For running business successfully in various countries, it is very important for Nestle to improve
their recruitment and selection process. The above diagram out of 11 respondents 10 favours for
statement and 2 said it is not important to improve business. It is so because through it respective
company hire appropriate employees who will help them in conducting work properly and in
effective manner.
Theme 2: Benefits of implementing changes in recruitment and selection process
Q2. What are the benefits of implementing changes in recruitment and
selection process?
Frequency
a. Hiring skilled employees 5
b. Retaining new ideas 4
c. Implement new changes 3
a. Yes b. No
0
2
4
6
8
10
12
10
2
Column B