Employee Recruitment, Selection, and Training at Nestle: Analysis

This report analyzes Nestle's employee recruitment, selection, and training strategies to meet international standards. It begins with an introduction outlining the research background, rationale, and aims. The report covers project management aspects, including scope, cost, time, communication, and risk management. The methodology section details the research type, approach, and philosophy, along with sampling techniques and data collection methods. Data analysis and interpretation are presented, focusing on the skills needed by Nestle employees, recruitment and selection methods, and training types. The findings reveal the importance of communication, cross-cultural management, and teamwork. The report also discusses the use of interviews and aptitude tests in recruitment. The report concludes with recommendations for improving recruitment, selection, and training processes within Nestle, along with a reflection on the learning experience.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

TABLE OF CONTENTS
TOPIC .............................................................................................................................................2
INTRODUCTION...........................................................................................................................2
Research background..................................................................................................................2
Rationale.....................................................................................................................................2
LO 1.................................................................................................................................................2
P1 Aim and objectives................................................................................................................2
P2 Project management plan.......................................................................................................3
P3 Work background structure and Gantt chart..........................................................................4
LO2..................................................................................................................................................7
P4 Research Methodology..........................................................................................................7
LO 3.................................................................................................................................................9
P5 Data analysis and Interpretation.............................................................................................9
P6 Recommendation.................................................................................................................18
LO 4...............................................................................................................................................18
P7 Reflection.............................................................................................................................18
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20
APPENDIX....................................................................................................................................21

TOPIC
How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements : A study on Nestle.
INTRODUCTION
Research background
A project management is initiating, controlling and executing practise of team work to
attain a specified role and to meet criteria of success in a definite time. The research will lay
focus on recruitment, selection and training of employees. A recruitment is a process which
identifies the need of organisation vacant position and employ someone for the same while
selection is choosing best among the available candidates for the vacant job position (Kasemsap,
2016). On the other hand, training is a range of development in skills, attitude and knowledge
which provide aid to organisation in attaining objectives. This report will lay focus on
improvement in their recruitment, selection as well as training of employees in order to meed
international requirement of employees working in Nestle.
Rationale
The reason for choosing the topic of improvement in training, selection and recruitment
of employees for understand the international requirement of employees because the employees
working in company need to deal with several challenges in order to mitigate competitive
environment. Also, the academic interest of researcher is another reason to conduct this research.
LO 1
P1 Aim and objectives
Aim
“To evaluate the ways for improvement in recruitment, selection and training of
employees to meet international requirement in context of Nestle.”
Objectives
 To understand the importance of recruitment, selection and training in the company
Nestle.

 To identify the impact of recruitment, selection and training on employees of Nestle.
 To evaluate major challenges which is facing by Nestle and their employees for meeting
the international requirement in context of recruitment, selection and training. To recommend ways to improve recruitment, selection and training pertaining in the
views of Nestle.
Research questions
1. What are the importance of recruitment, selection and training in Nestle?
2. How recruitment, selection and training impacts Nestle's employees?
3. What are the major challenges face by Nestle and their employees in order to meet
international requirement in recruitment, selection and training?
4. What are the recommendations for the improvement in recruitment, selection and training
for the company Nestle?
P2 Project management plan
Cost This research will cost £5000 as the cost is incurred in time scale
specified below.
Scope It is concerned with scholar and business context. The scope of
this research is associated with improvement in recruitment,
selection and training meeting international requirement.
Time The time will be taken by researcher will almost 80 days to finish
this research.
Communication The researchers job is to convey every thing who are taking part
in this research (Stoughton, 2016). Email as well as messengers
will prefer to fulfil the communication gap.
Risk There is a physical risk associated with this research such as
damage of equipments, illness of researcher during research.

Along with it, the theft and loss of information is also a risk.
Resources The USB drive, work stations and stationary items will require in
execution of this research.
P3 Work background structure and Gantt chart

Task Mode Task Name Duration Start Finish Predecessors
Auto
Schedule
d
Research issue
identification 5 days Fri 7/12/19 Thu 7/18/19
Auto
Schedule
d
Setting aims and
objectives 2 days Fri 7/19/19 Mon 7/22/19 1
Auto
Schedule
d
Identification and
selection of research tools 5 days Tue 7/23/19 Mon 7/29/19 1,2
Auto
Schedule
d
Designing questionnaire
for survey purpose 7 days Tue 7/30/19 Wed 8/7/19 2,3
Auto
Schedule
d
Collection of primary data
via survey 10 days Thu 8/8/19 Wed 8/21/19 4
Auto
Schedule
d
Collating data set in a
structured format 7 days Thu 8/22/19 Fri 8/30/19 5
Auto
Schedule
d
Analyzing and interpreting
gathered data set 12 days Mon 9/2/19 Tue 9/17/19 6
Auto
Schedule
d
Concluding findings and
giving recommendations 6 days Wed 9/18/19 Wed 9/25/19 5,7
Auto
Schedule
d
Presenting learning
reflection 3 days Thu 9/26/19 Mon 9/30/19 8
Auto
Schedule
d
Arranging report in a
highly structured format 4 days Tue 10/1/19 Fri 10/4/19 9
Auto
Schedule
Doing Formatting and
taking feedback from
8 days Mon 10/7/19 Wed
10/16/19
10

d tutor
Auto
Schedule
d
Making corrections and
final submission 10 days Thu 10/17/19 Wed
10/30/19 11

Network diagram
LO2
P4 Research Methodology
Research type
A research type is a procedure which is executed in process of data collection, analysis
and interpretation for any business problem. There are two kinds of research type mainly adopted
by researcher are qualitative research and qualitative research. The qualitative research is
concerned with image, language, colour. Etc (Masanet, 2017). while quantitative research
focuses the research on numbers. This research can be expressed in numerical terms. The
researcher will adopt both researches to generate the outcomes on employees international
requirements.
Research approach
It is a plan which involves decisions which are taken for data analysis, interpretation and
collection. The research approach are broadly divided as of three types. Qualitative research
approach, Qualitative research approach and mixed research approach. The qualitative research
approach is for comprehending the human or social problem. The general themes are involved in
research process whereas Quantitative research approach is based on testing the theories for
examining relationship within variables (Trembath, 2016). These are measured in numeric terms.
Then comes mixed method of research. This approach involves collecting both qualitative and
quantitative data for overcoming the problem of research. In this research, the researcher will use
mixed approach by adopting this research the researcher will able to gain a complete
understanding of problem of research that by adopting approaches alone.

Research philosophy
A research philosophy mainly deals in nature, development and source of knowledge. It
is a belief in which the data about a given phenomenon of research is collected, utilized and
analysed properly. The research philosophy is further divided into positivism, pragmatism,
interpretivism and realism. Positivism research philosophy is concerned with quantitative
method in which questionnaire, statistics and social survey is generally conducted while the
pragmatism research philosophy is related to political, historical and social context under which
the inquiry starts with social justice and ethics (Egeberg, Gornitzka, and Trondal, 2017). It is a
combination of interpretivism and positivism which lay a scope for single research according to
questions of research. The another type of philosophy is interpretivism in which it is more
focused on qualitative research. The methods under this is based on interview, observations, etc.
The human actions are recorded and analysed under this philosophy. Then comes realism is
relies on independence for the reality from the human mind. The researcher will operate
interpretivism and positivism research philosophy because it is the best method to determine
societal and individual relationship by the use of this method in the research for generating the
results of this research problem.
Sampling
Sampling is a process in which from the whole interested population some sample units
are identified. The sampling in research are of two types probability and non probability
sampling. The probability sampling is a method in which random sample units from the whole
population have offered equal opportunities to get selected whereas the non probability sampling
method is that the sampled has non offer equal selection opportunity (Crow, and Whiteman,
2016). The researcher in this research will apply simple random probability sampling to select 30
mangers of nestle for evaluating the outcomes of problem of research.
Data collection
The data collection is getting accurate insight of measuring, analysing and collecting
research by adopting standard technique. Data collection can be obtained in two types. They are
primary and secondary. The primary source of collection is collecting of data originally during

the research. Such as collection from legal document, raw data, diary, personal observation, etc.
While secondary source is collected from already published books, journals, articles, etc. The
researcher in this research will use both primary and secondary data. For primary data collection
questionnaire from respondents in form of open ended and close ended both will adopt.
Data analysis
It is a process in which the data by using statistics and analytical tools discover essential
information which further provide access in accomplishing the decision making. The two types
of method of data analysis are qualitative and quantitative data analysis. The qualitative data
analysis involves evaluation of pattern in analysing them to attain research objectives
(Walaszek, 2017). On the other hand, quantitative data analysis is analysis of figures and
numbers for establishing a rationale behind problem of research. The research will adopt both
data analysis method as the common patterns and controversies are analysed for meeting the
international requirements of employees of Nestle.
LO 3
P5 Data analysis and Interpretation
Theme 1 : What are the skills needed to employees of Nestle to meet the international
requirements?
Particulars No. of respondents
Communication 15
Cross culture management 10
Flexibility 2
Teamwork 3

Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that according to the views of 15 managers, the employees working in Nestle need to
develop their skill of communication as the communication enable them to make good
relationship with other employees and other stakeholders in order to satisfy international needs.
While 10 other managers focuses on employees to learn cross culture management as the MNC
like Nestle operate their functions in different countries of the world and culture of every country
is different. Therefore, according to them the employees must develop their management skill for
cross culture business deals.
Other 2 managers shared their views on flexibility. As the employees must be enough
flexible according to the need of business deals executed by Nestle and they must be capable
enough to handle any job role assign to them. Only 3 managers observed the need of team
working skills to be developed among employees. This enables the Nestle to manage work in
global context by managing coordination among employees and to avoid chaos in their business.
Theme 2 : In accordance to your view point, what is the method of recruitment and
selection Nestle follows to hire their employees?
Particulars No. of respondents
Interview 17
Aptitude test 15
Communication
Cross culture
management
Flexibility
Teamwork

All of the above 8
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that 17 managers observed that most of the recruitment and selection in Nestle is
executed by Interview procedure while other 15 managers thinks that employees are selected and
recruited under the Nestle company by Aptitude test. On the other hand, 8 employees observed
that company is following both the method that is interview selection and aptitude test as a
method of selection and recruitment in the company for staffing the candidates in Nestle.
Theme 3 : Which type of training is provided in Nestle for the development of employees?
Particulars No. of respondents
Technical training 10
Safety training 12
Managerial training 8
Interview
Aptitude test
All of the above
0 2 4 6 8 10 12 14 16 18
No. of respondents

Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that 10 managers observed that technical training is provided in Nestle for the
employees as per their development while 12 managers thinks that safety training is provided to
employees of the company Nestle in order to develop them. According to observation of rest 8
employees, managerial training is provided for the development of employees.
Theme 4 : Suggest some training which Nestle must provide to the employees to meed the
international requirements?
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that some managers are suggesting induction training. This training helps employees to
gain knowledge with their job role and task assigned to them. Also, induction training will help
employees to get familiar with their peers. On the other hand, some managers suggest that the
Nestle must undertake apprenticeship training. This enables the employees to prescribed for on
the job training under a supervisor for a fixed period. Also, some suggests job instructions traing
so that employees at the time of joining gain full knowledge of job role. Also, training is
conducted on the employees after performance evaluation.
Technical training Safety training Managerial training
0
2
4
6
8
10
12
No. of respondents

Theme 5 : How often Nestle organise training programme for their employees?
Particulars No. of respondents
3 months 18
6 months 7
1 year 5
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that 18 managers share their opinion that Nestle conducts training programme for the
development of employees after every 3 months because the company want their employees to
be stay updated. Also, conducting training after every 3 months provide aid to employees to
work efficiently while other 7 employees observed that company is not that frequent in
conducting training programme for employees. They state that Nestle conduct session for
training in every 6 months as after every 3 months company evaluate the performance of
employees and conducts training only for requirement of skills of work force which help them in
accomplishing their task. Other 5 employees observed that Nestle organise training every year.
According to them, the company is not so much concerned for the need of training for their
employees so they conduct training after every 1 year.
3 months
6 months
1 year

Theme 6 : Are internal employees of Nestle are promotes for the vacant position in the
company?
Particulars No. of respondents
Yes 20
No 10
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that Nestle is promoting their existing employees for the vacant position as per the view
point of 20 managers as the company motivates their existing employees by promotion and
transfer while other 10 employees deny that company does not promote existing employees and
they prefer external requirement for every vacant position in the company. They prefer external
recruitment as this brings new talent, skills and ideas which help the company in growth and
profitability.
Theme 7 : Employees of Nestle are satisfied working with the company?
Particulars No. of respondents
Yes 18
Yes
No
0 2 4 6 8 10 12 14 16 18 20
No. of respondents

No 5
May be 7
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that 18 managers observed that employees are very satisfied working with the company
because of the company offers friendly working environment and incentives to satisfy social as
well as personal need of employees. On the other hand, 5 managers deny that employees are not
satisfied with working of Nestle as the employees are not able to manage work life balance.
While other 7 employees are not sure that employees are satisfied or not.
Theme 8 : According to you, the company Nestle is attaining competitive advantage by
their employees strength?
Particulars No. of respondents
Strongly agree 9
Agree 11
Neutral 6
Disagree 3
Yes No May be
0
2
4
6
8
10
12
14
16
18
No. of respondents

Strongly disagree 1
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that 9 managers are strongly agreed that Nestle is able to attain competitive advantage
by their strength of employees as the efficient performance is beneficial for the company to
attain goals and objectives of Nestle on time. 11 managers are agreed that company is attaining
success due to satisfaction among employees by the achievement of employees individual goals
while other 6 managers shares their neutral views on competitive advantage of company by their
employees performance.
On the other hand, 3 managers deny that company is not attaining competitive advantage
due to the employees' strength. But they are gaining competitive advantage by strategies of
marketing company adopting increase their customer base. 1 manager is strongly disagreed that
company is not attaining any competitive advantage as there are many competitors in market
which are performing aligning with Nestle.
Theme 9 : What are the main source of external recruitment in Nestle?
Particulars No. of respondents
Strongly agree
Agree
Neutral
Disagree
Strongly disagree

Campus interview 18
Placement agency 10
Any other 2
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that 18 managers expresses their view about the main source of Nestle is campus
interview. According to them, the company search new talent by campus interview. But 10
managers observed that the company prefers recruitment under Nestle by contacting with
placement agency because this helps them to find right people for their job role in less time
while 2 employees specified that the company is Nestle recruit employees by internal
recommendation and newspaper advertisement.
Theme 10 : Out of 10, How do you rate HR practices in Nestle?
Interpretation : From the view point of 30 managers of company Nestle, it has been
depicted that most of the managers rate 9 out of 10 to the HR practices of Nestle because the HR
personnel of the company continuously execute different efforts for attaining job satisfaction of
Campus interview
Placement agency
Any other
0 2 4 6 8 10 12 14 16 18
No. of respondents

the employees. They organise rewards programme every year for the hard work contributed by
employees. Also, the HR department helps employees to contribute them towards the society
along with it the department of HR motivates the employees in order to work efficiently while
some managers rate 6 out of 10 for the HR practise in Nestle because the employees turnover
ratio in the company is increasing.
P6 Recommendation
The researcher can also use a tool of documents reviewing such as historical documents
and observation of global market and their operations in this research. This could help the
researcher in attaining more accurate outcomes of the research. Along with it, the researcher can
also execute focus group discussion as the available time for the research was very limited. This
technique of data collection could help to conduct and analyse interviews in depth and researcher
may get detailed information mainly qualitative data from large group of respondents (Soares,
2016). This could help the researcher in developing good listening skills and also judgement
ability of researcher could increase by using technique of data collection which is the focus
group discussion.
A well defined posting of job can be adopted by company Nestle to improve their process
of recruitment. The employees must give details for their contribution in growth of business.
Also, during interview process the candidates must avail about the expectations of company from
them. Use of Human resource technology such as HR bots can be adopted by Nestle in order to
attain efficient selection from the available candidates (Tafti, Mahmoudsalehi, and Amiri, 2017).
This could help the Nestle in scheduling interview and short listing candidates. Also, it avails a
feedback facility for interviewing candidates. Thus, the technological advancement also bring
improvement in process of selection and recruitment.
LO 4
P7 Reflection
I being a scholar is able to conduct this research study successfully. This research will
help in developing my career in Multinational companies along with it this will also help me in
developing my academic knowledge. I have asked questions to managers of Nestle by which my

skill of communication improvised. Also, by taking to different people which vary from different
cultural background helps me to gain knowledge of different culture. Not only this, I am able to
develop my self confidence which will boost my career.
I have read many books while preparing research which boost my knowledge up to an
extreme level. This gain my interest in studying about the operations of different businesses. This
research also help me to determine different roles of HR department which drags my interest
towards developing career in field of HR.
CONCLUSION
The present research was all about improvement in training, recruitment and selection for
the employees to meet international requirement of Nestle. This report comprises different
challenges which is face by Nestle in training and selection. Also, the ways to improve the
recruitment, selection and training were also highlighted in the report. This research entails
components like time scale, research methodology, Gantt chart, Data analysis, etc. The
interpretation was evaluated successfully. The outcomes determined in this research are in
positive context as this research is concerned to satisfy international need by improvement in
recruitment, selection and training.

REFERENCES
Books and Journals
Crow, G. M. and Whiteman, R. S., 2016. Effective preparation program features: A literature
review. Journal of Research on Leadership Education. 11(1). pp.120-148.
Egeberg, M., Gornitzka, Å. and Trondal, J., 2017. Merit-based recruitment boosts good
governance: How do European Union agencies recruit their personnel?. International
Review of Administrative Sciences, p.0020852317691342.
Kasemsap, K., 2016. Developing a framework of human resource management, organizational
learning, knowledge management capability, and organizational performance. In Project
Management: Concepts, Methodologies, Tools, and Applications (pp. 371-402). IGI
Global.
Masanet, E., 2017. Processes and experiences of Portugal’s international recruitment scheme of
Colombian physicians: Did it work?. Health Policy. 121(8). pp.929-935.
Soares, S. C. R., 2016. Trainees programmes: a recruitment & selection tool to young talent or a
career development tool?(Doctoral dissertation).
Stoughton, J. W., 2016. Applicant reactions to social media in selection: Early returns and future
directions. In Social Media in Employee Selection and Recruitment (pp. 249-263). Springer,
Cham.
Tafti, M. M., Mahmoudsalehi, M. and Amiri, M., 2017. Critical success factors, challenges and
obstacles in talent management. Industrial and Commercial Training. 49(1). pp.15-21.
Trembath, J. L., 2016. The professional lives of expatriate academics: Construct clarity and
implications for expatriate management in higher education. Journal of Global
Mobility. 4(2). pp.112-130.
Walaszek, A., 2017. Keep calm and recruit on: residency recruitment in an era of increased
anxiety about the future of psychiatry. Academic Psychiatry. 41(2). pp.213-220.

APPENDIX
QUESTIONNAIRE
Name :
Age :
Years of experience :
Q 1. What are the skills needed to employees of Nestle to meet the international requirements?
 Communication
 Cross culture management
 Flexibility
 Teamwork
Q 2. In accordance to your view point, what is the method of recruitment and selection Nestle
follows to hire their employees?
 Interview
 Aptitude test
 All of the above
Q 3. Which type of training is provided in Nestle for the development of employees?
 Technical training
 Safety training
 Managerial training
Q 4. Suggest some training which Nestle must provide to the employees to meed the
international requirements?
_____________________________________________________________________
Q 5. How often Nestle organise training programme for their employees?
 3 months
 6 months
 1 year

Q 6. Are internal employees of Nestle are promotes for the vacant position in the company?
 Yes
 No
Q 7. Employees of Nestle are satisfied working with the company?
 Yes
 No
 May be
Q 8. According to you, the company Nestle is attaining competitive advantage by their
employees strength?
 Strongly agree
 Agree
 Neutral
 Disagree
 Strongly disagree
Q 9. What are the main source of external recruitment in Nestle?
 Campus interview
 Placement agency
 Any other, please specify ___________
Q 10. Out of 10, How do you rate HR practises in Nestle?
________________________________________________________________

Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organization: Nestle
Name of the learner: Name of the S upervisor:
Proj ect Title: How do multinational
companies improve the recruitment,
selection and training of their employees
to meet International requirements : A
Date:12/07/2019
Update of weekly research/
tasks achieved (Account for a
minimum of six weeks with
d ates)
)> What have you comp leted ?
)> Did you fulfill Task
requirements?
)> Are you on track and within
d ead lines set?
)> Did you need to make any
changes to your project
ma nagement p lan?
Comments
Yes, I have fulfilled all
the task requirements.
Yes
No changes were made
in project ma nagement
p lan

An v risks and I or issues identified ?
)> Did you identify risks/issues
with a
lack of skills required for
und ertaking research
task s?
)> Did you identify a ny
ad ditional risks/issues that
have an impact on the
project ma nagement p lan?
Yes
Problems encountered
)> What barriers d id you face?
)> How d id you overcome them?
Communication and time
barrier
N e ,. , Ideas and change of proj ect
direction

What Have I learnt about m}§ elf this
week?
)> How d id I feel when I had to
deal with
tasks/problems?
)> Did I find it useful to
complete the tasks?
)> How well have I performed ?
What did I contribute?
)> What can I impro ve on next
week?
I feel confident
Yes
I did my best for this research
and contributes many efforts by
which this research deemed to
be completed and enhance my
academic knowledge.
I will study as much journals as
I can to improvised this
research.