Managing Business Projects: Nestle's HR Practices and Case Study

This report presents a case study on Nestle, a multinational company, focusing on its recruitment, selection, and training practices to meet international requirements. The report begins with an introduction outlining the project's aims and objectives, which include identifying the techniques used by Nestle and evaluating their benefits. Task 1 covers the project management plan, detailing costs, timeframes, scope, quality, risks, and communication strategies. A work breakdown structure and Gantt chart are also included. Task 2 discusses the application of qualitative and quantitative research methods, including data collection through primary and secondary sources, with a focus on a questionnaire-based primary data collection method. Task 3 presents the research findings using appropriate tools and techniques, such as graphs and interpretations of the survey results. The report analyzes themes related to employee awareness, the impact of HR modifications, and the effects of recruitment changes. Finally, the report offers recommendations for developing and initiating changes in Nestle's recruitment process, and concludes with a reflection on the project's findings and implications.

Unit 6. Managing a
Successful Business
Project

INTRODUCTION.................................................................................................................................2
TASK 1.................................................................................................................................................3
P1 Aims and Objectives.....................................................................................................................3
P2 Project management plans............................................................................................................4
P3 Work breakdown structure and Gantt chart..................................................................................5
TASK 2.................................................................................................................................................8
P4 Small Scale research by applying qualitative and quantitative methods.......................................8
TASK 3................................................................................................................................................11
P5 Research and data using appropriate tools and techniques..........................................................11
P6 Recommendation........................................................................................................................17
TASK 4................................................................................................................................................18
P7 Reflection...................................................................................................................................18
CONCLUSION...................................................................................................................................18
REFRENCES......................................................................................................................................19
APPENDIX..............................................................................................................................................1
Appendix 1.........................................................................................................................................1
Appendix 2 Performance Review..........................................................................................................4

Topic - “To identify the various techniques implemented by multinational companies to
improve recruitment, selection and training of employees to meet international requirement.”
A case study on Nestle
INTRODUCTION
In order to move business at global level and gain high competitive advantage, today
organisation's concern is related to various aspects. To fulfill international requirements,
change of recruitment, selection and training procedures is necessary. For international level
this can help in increment of talented personnel and their skills to work effectively.
Development of current aspects, it is necessary to make advancement in recruitment process
by analysing reports of multinational companies like Nestle. This is one of leading companies
in food and beverages sector spread in over 189 countries. Its range of confectionary in
market is consist of chocolates, baby food, breakfast cereals and many more. To understand
concept of recruitment and its benefits, researchers made proper targets and objectives in this
particular project. Hence, for improvement in the working suggestions are also provided with
scope of project for effective results.
TASK 1
P1 Aims and Objectives
Aim of project: “To identify the various techniques implemented by multinational
companies to improve recruitment, selection and training of employees to meet international
requirement.” A case study on Nestle
Objective of Project –
 To ascertain the importance of recruitment, selection and training of employees in
organisation.
 To identify the various kinds of techniques used by Nestle to improve recruitment,
selection and training of employees to meet international requirement.
 To evaluate the benefits that will be derived by Nestle by implementing these
techniques.

 To recommend various ways through which organisation can develop at international
market.
Questions of project –
 What are the importance of recruitment, selection and training of employees in
organisation?
 What are the various kinds of techniques used by Nestle to improve recruitment,
selection and training of employees to meet international requirement?
 How to evaluate the benefits that will be derived by Nestle by implementing these
techniques?
 To recommend various ways through which organisation can develop at international
market.
P2 Project management plans
It is important to plan overall project in effective manner for achieving business
objectives as well as to implement changes. As Nestle is enhancing their recruitment,
selection and training process. Thus, for this purpose research team have to design project
management plan which help in conducting each and every activity within effective manner.
There are some major components included in project management plan like related aims,
periods of attaining targets, raw materials, losses and interaction between team members and
so on. Explanation of these are as follows :-
Project title: “To identify the various techniques implemented by multinational
companies to improve recruitment, selection and training of employees to meet international
requirement.”
Components of related to Project Plan:
 Cost – This plays an important role in project management plan which help in
analysing cost of conducting overall project. Thus, for completing present project,
there is need of approx. £100 by researcher while implementing within business. With
the helps of this researcher would be able to manage its research within its budget.
 Time – This part of project management help in identifying time needed for
completing each and every activity of project within required duration. Thus, there is

requirement of 7 weeks by researcher in this project for executing new HR practices.
Along with this management division need at least one month.
 Scope – It I related to the scope of developing modification in business in relation of
profitability, competitiveness and productivity. In relation to this, implementing latest
HR practices will assist nestle in improving their productivity as well as also in
meeting international requirement. Respective project will only benefit Nestle for
long period due to which they will able get better oppotunities as well as also gain
competitve advantage which will give tough competition to its competitors.
 Quality: The data collected while conducting questionnaire was effective as while
performing this research, researcher came to know about different views and opinions
about clients. This questionnaire will help Nestle in understanding needs and
preferences of customers so that they can produce products accordingly.
 Risk – As everything involve several risk, same as this research project also involve
some risk within it. As it is making modification within HR practices may impact on
business strategy as well as overall working of organisation. Along with this,
recruitment and selection may result in negative impact on the culture of organisation.
Thus, Nestle needs to develop sound policies for reduction in chances of issues and
negative impact on organisation.
 Communication – Face to face communication plays an important role to analyse
customer's views by their body language, which is compulsory for project manager to
conduct it for completion of activities and desired outcomes. One-way
communication will help researcher to get instant result from clients. Along with this,
they can mail their employees regarding their task and many more. Because within
this procedure effectual decisions will be taken through suggestion of each and every
member. Thus, Nestle can apply this process for minimising changes for conflicts
while applying modifications in staffing process.
 Resources: While this research is in process, researcher used resources such as
stationary, data from secondary sources, internet and many more. Theser resources
help researcher in conducting thier research effectively.

P3 Work breakdown structure and Gantt chart
Work-Break down structure is framework that assists in spliting complex processes
into smaller groups. After identifying issues in project WBS helps in inducing project name
and its aims and objectives and so on (Mamic, 2017). With the assistance of WBS organisation
is able to divide overall project within manageable parts as well as result in gaining
objectives within effective criteria.
When activities of project sectioned into small parts researchers used different techniques like
PERT to identify time required in completing the project(Thomson and Thomson, 2017). For
introducing title of project it require 15 days and to prepare aims and objectives 18 days are
required. In addition to this, days are alloted for preparing methods, gathering and analysing
those cmethods for research. This entire procedure will take 32 weeks.

TASK 2
P4 Application of qualitative and quantitative methods in small research
These methods for gathering information and data are trending in small research
methodologies. As well it is important part which helps in conducting research within
effective manner.
Quantitative research - The information and data collected in this research are in numerical
and statistical manner which helps to analyse and representing them in charts, graphs and
arithmetical form. It can assist to check information within effectual manner.
Qualitative research – This research is used to obtain data and information through different
concepts, definitions, symbols and characteristics of the research. Qualitative research is an
exploratory research which non numerical data and information is analysed.
For conducting this research project, qualitative method will be used by researcher for
gathering data as well as information within theoretical manner.
Data Collection – It is method of gathering information as well as data and there are mainly
two sources primary and secondary. Methods are as follows: Primary method – It is most reliable method of gathering information and data as
well primary method provide accurate or correct information. In addition to this, data
gathered from primary method is first hand which was never published before in
books, journal, newspaper etc. There are several source of gaining primary
information such as communication with others, gathering information, through
internet services and so on.

 Secondary method – This method help in analysing existing data which are already
available on several sources such as books, internet, journal, magazine and many
more. Major benefit of using secondary method for data collection is less time
required as well as it is cost effective. But in gathering reliable data secondary method
is less suitable.
In relation of the present research project, primary method will be used for gathering data
which help in finding out way of changing recruitment process at international level.
Research will use questionnaire as primary method for taking response of chosen sample
size from stakeholder of Nestle.
Sample size – It simply determine the act of selecting number of observation or replicates to
involve in a statistical sample. In simple term, sample size is procedure defined as selecting
sample from number of people on random or non-random basis. In the present project,
random sampling method will be use and sample size for gathering information and data
related to particular topic is 15 from 100 stakeholders of Nestle.
Data Analysis
Questionnaire
Name of the candidate:
Address:
Age:
Email ID:
Gender:
1.) Are you aware with the concept of recruitment, selection and training of
employees?
 Yes
 No
2.) Is doing modification in HR practices assist Nestle in accomplishing the
international needs?
 Yes

 No
3.) Will changes within recruitment process will assist Nestle in enhancing productivity
of workplace as well as business?
 Agree
 Disagree
4.) Is there any requirement for Nestle to conduct training session for their staff
members at the time of implementing changes within HR practices?
 Agree
 Disagree
5.) What are the main factors that Nestle need to concern to meet their international
requirement?
 Training and development session for employees
 Innovative idea
 Company’s culture
6.) On which manner, Nestle can add in changes within their recruitment, selection
and training procedure?
 Optimise hiring process
 Build employer brand
 Recruitment marketing
7.) What are the major advantages Nestle can gain by improving recruitment, selection
and training of employees?
 Increasing productivity
 Increasing diversity
 Developing competitive advantages
8.) What are the major drawbacks of changes in hiring and training process for
Nestle?
 Less return on amount invested
 Developing conflicts at workplace
 Increasing labour turnover
 Extra expenses
9.) Define how Nestle can implement chnages in their recruitment, selection and

training practices in order tomeet international requirements?
10.) Any Recommendations for developing and initiating changes in recruitment
process for Nestle
TASK 3
P5 Research and data using appropriate tools and techniques
Theme 1: Are you aware with the concept of recruitment, selection and training of
employees
1.) Are you aware with the concept of
recruitment, selection and training of
employees?
Frequency
 Yes 10
 No 5
Interpretation – After going through above graph it has been analysed that Most of
the responded are aware with the concept of recruitment, selection and training. Because out
of 15 respondents, 10 are saying yes they are aware whereas, remaining 5 respondents don’t
have much knowledge about respective concept.
Theme 2: Is doing modification in HR practices assist Nestle in accomplishing the
international needs
2.) Is doing modification in HR practices
assist Nestle in accomplishing the
Frequency

international needs?
 Yes 10
 No 5
Interpretation – As per the above mention graphical presentation it has been
analysed that doing modification in HR practices assist Nestle Company in accomplishing
their international needs. Because out of 15 respondents, 10 are saying yes it will assist in
gaining international needs whereas, remaining 5 are not in the favour of it.
Theme 3: Changes within recruitment process will assist Nestle in enhancing
productivity of workplace as well as business.
3.) Will changes within recruitment
process will assist Nestle in enhancing
productivity of workplace as well as
business?
Frequency
 Agree 9
 Disagree 6
Interpretation – According to the respective graphical presentation it has been identified that
changes within recruitment process will assist Nestle in enhancing productivity of workplace