Improving Recruitment, Selection, Training in MNCs: Nestle Report

This report delves into how multinational companies, specifically using Nestle as a case study, improve their recruitment, selection, and training practices to meet international requirements. The project includes a project management plan detailing costs, scope, time, and quality considerations. It utilizes a Gantt chart and work breakdown structure for task organization. The research methodology incorporates both qualitative and quantitative approaches, employing questionnaires and data collection from primary and secondary sources. The report analyzes the significance of HR development, identifying ways Nestle can implement changes and meet international demands. The findings are presented with recommendations based on data analysis, concluding with reflections on the research process.

Managing a Successful
Project

Table of Contents
TOPIC: “How do multinational companies improve the recruitment, selection and training of
their employees to meet International requirements”......................................................................4
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
Aim and objectives of the project...............................................................................................4
Project management plan............................................................................................................5
Time frame work.........................................................................................................................7
TASK 2............................................................................................................................................9
Research Methodology................................................................................................................9
TASK 3..........................................................................................................................................13
Data analysis.............................................................................................................................13
Recommendation.......................................................................................................................24
TASK 4..........................................................................................................................................24
Reflection..................................................................................................................................24
CONCLUSION..............................................................................................................................25
APPENDIX....................................................................................................................................27
Appendix 1 Log Book ..............................................................................................................27
Appendix 2 Performance Review..................................................................................................29
.......................................................................................................................................................31

TOPIC: “How do multinational companies improve the recruitment, selection
and training of their employees to meet International requirements”.
INTRODUCTION
Globalisation is considered as the process that allow organisation, people or nation to
perform trade policies at another places. It will facilitate opportunities to firm to operate its
business into global market area (Aarseth, Rolstadås and Andersen, 2013). To sustain enterprises
at world wide level, this is crucial for firm to develop recruitment, selection as well as training of
staff in effectual way. They can do such activities while using tools and techniques. This project
is based upon Nestle which was developed in year 1866 at Switzerland. This research is based on
a topic how multinational companies improve the recruitment, selection and training of their
employees in order to meet International requirements. This research shows aims and objectives
with project management plan that includes scope, quality risk, and many more. Gantt chart and
work breakdown structure as well as research methodology are also mentioned in this report.
Some recommendation are also provided in respect of results gained from the research.
TASK 1
Aim and objectives of the project
Research Background
The research is performed to understand the manner by which respective firm can
develop this in efficacious way. Nestle required to improve their activities of business with t eh
utilisation of proficient personnel. In case whole working employees perform together than
objectives can be accomplished. Thus, this is very much essential for respective company to
modify its human resource practices efficiently as well as effectively.
Background of topic
The research topic of this particular project is regarding recruitment, selection and
training that are mostly adapted through firm at the time when they are expanding
internationally. Recruitment and selection are considered as the method by which firm can
recruit effective candidate for its organisation as well as this can be performed by external and
internal method (Artto, Ahola and Vartiainen, 2016). Moreover, training is considered as the
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techniques that is adapted through organisation for expanding the capabilities as well as skills of
staff so that they can do the work in effective manner.
Purpose
The enhancement into globalisation leads multinational firms for developing its
recruitment , selection as well as training practices for effective outcomes. The essential purpose
of this research is to develop recruitment, selection and training practices in accomplishing
global needs by HR practices (Crane and et. al, 2019). By performing this particular project,
investigator can gather information regarding topic so that they formulate plan as well as policies
efficaciously.
Research Aim
'To analyse different ways through which a multinational organisation can enhance their
recruitment, selection and training practices in order to meet international requirements easily”.
A study on Nestle.
Research Objectives
 To examine significance of development into recruitment, selection as well as training
practices.
 To identify various ways through which nestle can implement changes in their
recruitment, selection and training practices.
 To determine requirement of implementing changes in recruitment, selection and training
practices in order to meet international demand.
Research questions
 What is the significance of development into recruitment, selection as well as training
practices?
 What are the various ways through which nestle can implement changes in their
recruitment, selection and training practices?
 What is the requirement of implementing changes in recruitment, selection and training
practices in order to meet international demand?
Project management plan
Project management is considered as the practices of starting, planning implementing
controlling and closing the team task to accomplish particular objectives as well as meet success
criteria at stipulated time (Crane and et. al., 2019). The main advantage of this is that it aids firm
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to manage their projects in efficient manner and solve the issues quickly. It is important as this
minimises budget risk and aid to find, manage and control quality. This plan involves cost,
scope, time and so on. Nestle project management plan is prepared below:
Costs: There are various cost which are incurred while performing activities that have to
be examined for formulating effective plan. For accomplishing the given project work,
researcher needs approx. £100 in order to perform this particular research in effective as well as
efficient manner.
Scope: The scope of this particular research is that by this investigator of this particular
project can accumulate data that aids them in obtaining appropriate results (Frankenberger and
et. al, 2013). Researcher understand effectualness of enhancing recruitment, selection and
training practices for meeting the needs of international marketplace.
Time: This is considered as the time duration which is needed by researcher for
accomplishing this particular research. For this, the investigator required approx 7 to 8 weeks
for performing each and every activity in appropriate manner.
Quality: Researcher have to maintain their quality of research work by utilising the
appropriate tools and methods as well as accumulating information from appropriate sources and
many more. Moreover, they can use random sampling method and taking large population size.
Communication: Generally there should be two way communication for delivering
information effectually. For performing the research in effective way researcher have to perform
two way communication so that messages can be delivered effectively among group members.
For example: with the help of mobile, team members can interact with one another as well as
share the appropriate data on time. By this researcher get to know about different ways through
which a multinational organisation can enhance their recruitment, selection and training practices
in order to meet international requirements. (Gee, Weaver and MacKerron, 2017). On the other
hand, researcher have utilise feedback as well as social media concepts for gathering information
as well as communicating with people in efficacious way. This will aids in minimising chances
of misconception that many effect project in negative manner.
Risk: There are several risk that can be faced by researcher during the research.
Researcher has tackled many risk in respect of funds, time duration, improper response of
respondents to accumulate information. To overcome from this, they have to show extra budget
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etc. All these aspects will aids researcher in preparing more efficacious plans as well as
strategies.
Resources: This entails resources that are utilised for accomplishing as well as
implementing research. (Grayson and Hodges, 2017). For performing this research, the
researcher required adequate amounts of funds, effective information and many more. All these
resources aids investigator to accomplish the research on specified time period.
Time frame work
Gantt Chart
This chart was introduced by Henry L. Gantt which shows dependency relationship
between activities and expected time required, while completing a project. This chart has
graphical representation that are been used as effective techniques by manager, while operating
flow of operations in any type of project. The Gantt chart has horizontal axis that represent time
interval which are consumed by task, whereas vertical axis show list of activities that are been
completed or which are in under process of completions. The width of horizontal bar indicates
durations of each activities. The current positions of task shows start, end terminal as wells as
summary of any type of project which are been illustrated in this chart.
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Work break down structure
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A work breakdown structure helps project managers to manage project into small teams
for successfully executions of work. It is an efficient tools which divide large chunks of work
into small sub sections between each members in a team. Work breakdown structure is kind of
blue print layout which follows a systematic hierarchy in any type of project for attaining a
desired objective by company (Highsmith, 2013). It is beneficial while allocating of funds by
chain of supervisors who are monitoring the project. These managers also provide guidance and
instruction to each member in every team while actually implementing the work in completing
project.
TASK 2
Research Methodology
A research is a systematic process which are used by many analyst while conducting
investigations. Most of experiments involves different techniques while gathering raw
informations for finding solutions to a specific obstacles that arise in flow of activities in
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management of any industries or sectors (Hoefling, 2012). Most of the researcher uses tools
which are mentioned below:
Qualitative research: In this research the data which is gathered includes theoretical
questions like “when”, “why”, “where ”, and “who” in questionnaire forms. A researcher gives
major emphasis on conducting face-to-face interview, that are been beneficial in analysing
minor fluctuations in behaviours of respondents. The researcher are using random sampling
techniques while conducting surveys.
Quantitative Research: In this type of research data is been gathered are in form of
numbers, where analyst use nominal scale which represent ratio in questionnaires forms. The
facts that are been collected could be stored in computerised software which are been used in
form of graphical charts while preparing a summary report.
Data Collections: It is a systematic procedure which involves collecting informations
from primary as well as secondary sources depending on the type of research methodology. It is
helpful in finding accurate solution to specific problems (Maryska and Novotny, 2013).
Henceforth allow researcher for drawing conclusion taking in consideration various factors
which might impact the probability of outcomes.
Primary source: The primary source are used for gathering fresh fact from interviewee
who are willing to take initiatives that are taken by analyst while conducting a research
methodology. It is major concern for analyst to have good effective skills that are used while
taking interviews. Most of the researcher gives emphasis on collecting fresh data in the form of
questionnaires from target respondents.
Secondary source: The secondary sources are used for collecting data from journals,
articles, newspaper, reference books and many more. Most of the analyst takes in consideration
the data which are already stored in databases that could be utilised in conducting surveys. It is
the most effective techniques used in gathering facts (Ortiz-Marcos and et. al., 2013). The
researchers felt it is time consuming as solutions could be identified while conducting research
methodology.
In this research, researcher formulate questionnaire using both quantitative as well as
qualitative methods with the help of primary data collection so that information can accumulated
effectively to obtain better results.
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Sample Size: The concept of research methodology include the important factor where
major emphasis is given on sample size while conducting investigations. Sample size is describes
as number of target respondent from overall populations (Pearlson, Saunders and Galletta, 2016).
The sample target is been used by researcher taken in consideration random sampling probability
methods, where interviews are randomly been conducted and the counting is done on respondent
who are actually present from populations. The sample size taken for this is 30.
Questionnaires: It is important tools that are used by analyst for collecting fact from
respondents while conducting research methodology. A questionnaires include range of
qualitative as well quantitative questions depending on the type of scale used in form. The main
advantage of questionnaire is that it is helpful for researcher for observing behaviour of
interviewee, when interaction takes place while conducting investigations (Porter and Kramer,
2019). A questionnaire form include both open ended as well as closed ended question, which
allow respondents to give their feedbacks on specific questions, thereafter coming at conclusions
and achieving aim of research been conducted by researcher.
Questionnaire
Name:
Age :
Sex:
Contact:
Address:
Q1. Is there any requirement of implementing changes in recruitment, selection and
training practices in order to meet international requirement?
a. Yes
b. No
Q2. Does implementing changes in training practices can enhance overall productivity of
Nestle?
a. Yes
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b. No
Q3 What are the major advantages of conducting different training program in Nestle?
a. Enhancing performance of employees
b. Achieving goals and objectives
c. Develop new skills in employees
Q4. What are the major significance of implementing changes in HR practices?
a. To meet international requirement
b. To improve business performance
c. All of the above
Q5. Which training method can be most appropriate for Nestle for implementing changes
in employee’s skills and capabilities?
a. On the job training
b. Off the job training
Q6. What are the different ways through which Nestle can implement changes in their
recruitment and selection practices?
a. Internal recruitment and selection
b. External recruitment and selection
c. All of the above
Q7. What are the different factors that incorporate changes in HR practices of Nestle?
a. Recruitment marketing
b. Changes in market demand
c. Influence of culture and trend changes
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Q8. What are the challenging aspects in respect of implementing changes in HR practices?
a. Excessive cost
b. Time consuming practices
c. Both a and b
Q9. Determine how Nestle can attain international requirement by making possible
changes in their recruitment, selection and training practices ?
Q10. Any recommendation for further improvements in recruitment, selection and
training practices of Nestle?
TASK 3
Data analysis
Theme 1: Requirement of implementing changes in recruitment, selection and training
practices
Q1. Is there any requirement of implementing changes in recruitment,
selection and training practices in order to meet international
requirement?
Frequency
a. Yes 18
b. No 12
Interpretation
As per the above graph it have been analysed that there are requirements of implementing
changes into recruitment, selection and training practices to meet international needs so that they
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can expand their business successfully. So, out of 30 respondents 18 are in favour of this where
as 12 are saying no. therefore, firm have to implement changes into their recruitment, selection
and training practices for meeting the international needs.
Theme 2: Changes in training practices can enhance overall productivity of Nestle
Q2. Does implementing changes in training practices can enhance overall
productivity of Nestle?
Frequency
a. Yes 20
b. No 10
Interpretation
From the above graph, it has been analysed that changing the training practices will
maximise the whole productivity of Nestle as most of the respondents are in favour of it. Such as
out of 30 respondents 20 are saying yes and rest 10 are in favour of No.
Theme 3: The major advantages of conducting different training program in Nestle
Q3 What are the major advantages of conducting different training
program in Nestle?
Frequency
a. Enhancing performance of employees 12
b. Achieving goals and objectives 8
c. Develop new skills in employees 10
Interpretation:
As per the above graph it have been analysed that major benefits of conducting various
training programme in Nestle is enhancing the employees performance as from different session
they learn many things that increases their knowledge, skills and many more. So, most of the
respondents are in favour of this. Out of 30 participants, 10 are saying it develops new skills in
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employees, 8 are responding towards attaining objectives and rest are saying enhancing
employees performance.
Theme 4: The major significance of implementing changes in HR practices
Q4. What are the major significance of implementing changes in HR
practices?
Frequency
a. To meet international requirement 9
b. To improve business performance 16
c. All of the above 5
Interpretation
From the above graph, it have been analysed that the major significance of implementing
changes into HR practices are to improve business performance, meet international requirements
and many more. Out of 30 participant 16 are in favour of improving business performance.
Where as 9 are responding towards meeting international requirements and rest of them are in
favour of both.
Theme 5: Training method can be most appropriate for Nestle for implementing changes
Q5. Which training method can be most appropriate for Nestle for
implementing changes in employee’s skills and capabilities?
Frequency
a. On the job training 19
b. Off the job training 11
Interpretation
As per the above graph, it have been analysed that out of 30 respondents 19 are in favour
of on the job training and rest 11 are responding towards of the job training. So, for Nestle on the
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job training is more appropriate as through this staff of respective firm get opportunities.
Moreover, it will also inspire them to maximise profit as well as productivity.
Theme 6: Different ways through which Nestle can implement changes in their
recruitment and selection practices
Q6. What are the different ways through which Nestle can implement
changes in their recruitment and selection practices?
Frequency
a. Internal recruitment and selection 8
b. External recruitment and selection 15
c. All of the above 7
Interpretation
From the above graph, it has been analysed that there are several ways such as Internal
recruitment and selection and so on. So, out of 30 participants major number of respondents are
in favour of external recruitment and selection. Where as 8 are responding towards internal
recruitment and selection and 7 are in favour of both. Therefore, nestle have to go with the
external recruitment and selection as this help them to obtain talented and proficient candidate
from outside of firm.
Theme 7: Different factors that incorporate changes in HR practices of Nestle.
Q7. What are the different factors that incorporate changes in HR
practices of Nestle?
Frequency
a. Recruitment marketing 9
b. Changes in market demand 8
c. Influence of culture and trend changes 13
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Interpretation
According to the above graph it have been analysed that there are various factors such as
recruitment marketing, changes into market demands and many more which incorporates
changes into human resource practices of Nestle company. So, out of 30 respondents major
number of respondents 13 are in favour of influence culture and trend changes. Where as 9 are
saying recruitment marketing and 8 are responding towards changes in demand.
Theme 8: Challenging aspects in respect of implementing changes in HR practices.
Q8. What are the challenging aspects in respect of implementing changes
in HR practices?
Frequency
a. Excessive cost 14
b. Time consuming practices 6
c. Both a and b 10
Interpretation:
From the above graph it has been analysed that there are many HR practices like time
consuming, excessive cost etc. So, out of 30 participants, 14 are in favour of excessive cost, 6
are saying time consuming practices and rest 10 are in favour of both. Therefore, the major
challenges that they have to face is excessive cost while modifying its human resource practices
as it involves several cost such as training cost, implementation cost and many more.
Theme 9: Determine how Nestle can attain international requirement by making possible
changes in their recruitment, selection and training practices?
Interpretation
From several respondents, it have been analysed that, for meeting the international needs
Nestle can adapt several changes in their existed human resource practices like they have to
recruit those type of candidates who are appropriate for interacting with consumers at global
level. Moreover, they also required to provide training to its existent staff so that they can
communicate at global level effectively as well as this will aids them in knowing market area
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(Somsuk and Laosirihongthong, 2014). It will assists them in formulating strategies as per the
requirements of services user and areas. By which it can grab the attention of more clients and
maximise its profit ratio.
Theme 10: Any recommendation for further improvements in recruitment, selection and
training practices of Nestle?
Interpretation
As per the respondents, Nestle have to adapt updated and advanced technology as well as
process for performing HR practices as by this they can do its business effectively. Moreover,
this will aids them in increasing productivity as well as minimising staff turnover ratio. This is
recommended that respective firm have to recruit workers in that area where that are planning to
expand their business as through this they can know the culture of respective country.
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Recommendation
For developing business, the recommendation given to respective firm for development is
that they have to comply all regulation at the time of performing recruitment, selection and
training into company (Zhang, 2013). This is also recommended that, they can involve its
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employees as well as manager for taking decision regarding human resource practices in
effective possible way. Moreover, they also have to perform few activities so that staff get
satisfied with firm which leads towards staff retention. Nestle firm also have to perform few
motivational practices so that workers feel encouraged as well as do the work with full potential.
TASK 4
Reflection
The project report assist me very much to develop as well as maximise my knowledge,
skills etc. to do the work in more effective way. While performing this project, I improve my
team development, decision making and many more skills. The challenges that I was faced is
regarding lack of funds, time, improper behaviours of respondents and so on. The knowledge and
skills that I have gained can aids me to enhancement of professional growth. Also, I would like
to concluded that by this project work I obtained several things that will aids me in future.
CONCLUSION
From the above mentioned report, it have been concluded that firm have to improve its
recruitment, selection as well as training practices for accomplishing the global needs. They have
to recruit proficient as well as talent staff for effective work performance. Time scale are to be
developed for accomplishing the work at specified time duration. The investigator formulate
questionnaire for obtaining solution of the issues. Thus, this research aids in attainment of
objectives as well as developing the skills experiences and knowledge. Respective firm required
to measure all activities effectually for better results.
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APPENDIX
Appendix 1 Log Book
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: “How do Multinational Companies
improve the Recruitment, Selection and Training of
their Employees to meet International Requirements?”
Date: 9 JULY 2019
Update of weekly research/ tasks achieved (Account for
a minimum of six weeks with dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
W/E 02.06.19 – Aims and Objectives
W/E 30.06.19 – Literature Review
W/E 02.06.19–Yes fulfilled task
requirements
W/E 20.06.19–Yes fulfilled task
requirements
W/E 13.07.19–Yes fulfilled task
requirements
YES
NO
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research tasks?
 Did you identify any additional risks/issues
Risk that I faced while performing the
research for 6 weeks are regarding time,
finance as well as resources.
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that have an impact on the project management
plan?
No, I did not identify any other risk which
effect the project management plan.
Problems encountered
 What barriers did you face?
 How did you overcome them?
While performing this research I faced few
barriers like participant are not performing
effectively.
For overcoming from this I interact with
participants as well as give knowledge to
them that its appropriate respond is
essential for performing its research
effectually.
New Ideas and change of project direction As per my view point innovative ides can
be implement many time so that research
have to be accomplish in effectual manner.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the future?
While performing research, I feel satisfied
as well as encouraged because by this in
can maximise my experiences and skills.
Yes it is effectual for me as by t his I can
maximise my knowledge as well a abilities.
I performed well as I had accomplish my
task on time that is provided and I
contributed my efforts to accomplish goals.
In case I got any chance I will develop my
few skills like decision making and so on.
The learning that I learned from this
research are I develop by capability to
complete task effectually at stipulated time
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duration.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Task that are priority while performing
this particular research are time, resources
and so on.
As per my view point, I has accomplished
the overall research at give time period.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
Appendix 2 Performance Review
1. What was the Project supposed to accomplish?
The aim of this report is to analyse different ways through which a multinational
organisation can enhance their recruitment, selection and training practices in order to
meet international requirements easily. It is based upon the company Nestle that have to
increase its business function fro meeting international needs. The enhancement in
recruitment, selection and training practices leads enterprise towards attaining their
objectives effectively. This particular project have to be completed with effectualness of
developing human practices within firm for good results.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline
any evaluation and assessment undertaken.
The main aim of this particular project is to enhancing recruitment, selection and
training practices within firm in order to meet international needs. I accomplished
the report effectively as time scale aids to get the outcomes. The evaluation
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performed on weekly basis that aids in attainment of aim. Thus, if any
modification are required during the period of evaluation then they has
performed this appropriately.
3. What things do you think worked well and why? Evaluate all aspects of the
project (e.g initial inception, project activities and project outcomes) from a range
of perspectives.
Project was performed effectively due to time scale as all activities are performed
on time. Also, result of this particular project is effective that is assumed through
the researcher.
4. What problems emerged during the project and how were they tackled? Was
there timely identification of issues and resolution during the project process?
The issues that occurs in this project was in context of time as well as finances. This was
faced by handling activities for effectual results. The issues was find on time and solution
was facilitated to that.
5. What did you learn from undertaking the project?
I learned various new things by considering the project like time management
skills, communication skills and many more.
6. How would you rate your performance as a management consultant leading the
project?
I would rate my performance as 7 out of 10 as this was my first experience to
perform project as well as topic was also known to me.
7. What strengths and weakness of your performance did you identify?
By performing this project, I get knowledge about several strengths as well as
weakness that aids me in career growth by developing it effectually. My strengths
that I has find by my performance are my communication skills is good that aids
me to interact with others. Moreover, my team building skills is also goods as this
assist me to manage the group appropriately. Also, I have few weaknesses such as
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