Business Project Report: HRM Practices for Nestle's Global Operations

This report analyzes Nestle's HRM practices in the context of international business operations. It begins by outlining the project's aims and objectives, focusing on improving recruitment, selection, and training processes to meet global standards. The report then details a project management plan, including cost breakdowns, scope, timeframes, and risk assessments. A work breakdown structure and Gantt chart are provided to illustrate the project's phases and timelines. The research methodology section explores both qualitative and quantitative approaches, with a questionnaire example used to gather data on customer satisfaction and employee performance. The report examines data collection methods, including primary and secondary sources, to support its findings. The project's aim is to improve recruitment, selection, training and other HR practices in order to meet international requirement. The main objective of this project report is to provide benefits to the organization to hire skilled people and make them capable to achieve business requirement. This comprehensive analysis provides insights into Nestle's HRM strategies and project management techniques.

Managing a
Successful Business
Project

Table of Contents

INTRODUCTION
Globalisation is the process of interaction of various countries in terms of trade and
investment and it will be done with the help of technology. Organization promote their business
at global level where various factors can affect its operational function (Bouras and Bendak,
2014). These can be positive as well as negative because if these factors provide opportunity then
it will helps in capturing market growth. For the better understanding of this concepts, this report
choose Nestle which is multinational food processing company. It is establishes in 1866 by Henri
Nestle and they serve worldwide area. This report include various topics such as set up project
aim, objective or time frame as per project brief. Conduct small research by using qualitative or
quantitative research to meet with project aims or objectives. Along with this, analyse usefulness
for sustainable performance of organization.
TASK 1
P1 Project aim & objectives as per the given scenario
Human resource management help the organisation to develop their understanding
regarding culture awareness and enhance ability to quickly response in any situation. Human
resources should be consider as business assets not the cost of company. Role of HRM is to
develop strategy to manage organizational resources and it will include recruitment process of
hiring skilled people. Another role is to enhance employees skills and other competencies in
relation to effectively perform their task in well manner. Role of HRM in international business
will generate awareness of different countries culture. HR professional provide various training
to handle recruiting process which further helps in business goals. HRM practices include
various policies which ensure that working culture is safe, productive etc. Through providing
training, HR maintain productive environment to ensure that employee have relevant skills and
ability. So basically HRM practices help the organization to perform their task in effective
manner and it will also beneficial for staff menders to get training to achieve or meet their
international requirements.
Project Aim:
Aim of this project is to improve recruitment, selection, training and other HR practices
in order to meet international requirement. For this they have to conduct various qualitative or
quantitative research and met with organizational requirement. In order to meet international
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standards of HRM, organization have to develop various strategies regarding effective interview
process which helps in providing skilled people who helps in achieving business objectives. In
context of Nestle company, manager have to conduct a survey which helps in analysing
information that required to meet international standards of HRM.
Project Objectives:
Main objective of this project report is to provide benefits to the organization to hire
skilled people and make them capable to achieve business requirement. By using HRM practices,
manager increase their efficiency as well as effectiveness (Cleden, 2017).
 Develop a large talent pool of candidates to hire best employees for organization. Find
people who are able to achieve business goals & objectives.
 At the time of selecting suitable candidates, organization need to ensure that individual
meet organization's diversity, social community and select on merit basis which improve
company's goals, value or culture.
 After selecting candidate, HR department should conduct talent program where they
enhance skills or capabilities of an selected employee.
P2 Develop project management plan which includes scope, cost, quality, risk, communication,
time etc.
Project management plan (PMP) is the approved document which is followed by manager
for the execution of plan. In this document, it is important to define every single action which
helps in execution, monitoring, controlling and close the project in effective way which provide
successful outcomes. It provide various benefits such as strategic alignment, provide effective
leadership style in order to give direction regarding project, clear vision or objectives, realistic
project planning etc. As per current project scenario, how multinational organization enhance
their functions and provide effective training in order to meet requirement of international
business (Doherty, Ashurst and Peppard, 2012). Nestle is global organisation which compare
their products and performances with many nationalities, religions and ethnic background and all
are working together in corporate culture.
Cost breakdown structure:
Types of Cost Amount “£”
Investment cost 1200
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Expertise cost 200
Research & development cost 500
Employees training cost 150
Cost of resources required for training & development 500
Cost of implementing any changes in HR department 350
Total 2900
 Project cost: Cost is the total amount which is spend for completing any task.
According to case study, Nestle required almost £2900 for research and it include
various types of cost such as initial investment, professional, R&D cost, employee
training etc.
 Scope: It is used for broader study where manager try to identify the opportunity for
the business so they get higher achievement in the market and extend their market
share.
 Time: This research will take around 6 months to accomplish all the objectives of
given project plan.
 Quality: Researcher need to ensure that, quality of research will be authentic so
manager can conclude the result in effective manner. So they make sure that,
collected information will be accurate and fair.
 Communication: Findings of research will be shared with every member through email,
MSG, telephone or through conducting regular meeting. Along with this, information
share with every stakeholders (Hillson, 2017).
 Risk: It is kind of risk which associated with every work. Organization have to face
various risk which can affect the project that business achieve their goals &
objectives or not. So they have to face challenges regarding information leak.
 Resources: Investigator required various resources such as human resource,
professionals, stationary, finances, technology etc.
Above mention points are consider to be very important and included in the project
management plan where investigator have to analyse these factors.
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P3 Produce work-break down structure and Gantt chart for time-frame and phases of completion
Work break down structure: It is the part of project management which helps
organization to understand manageable sections. It is a deliverable oriented hierarchical
decomposition of work and it will be executed by the project team members. By using work
breakdown structure organization reduce complication among the various activities and develop
independent task. It helps in assessing individual cost which occur by the Nestle at the time
conducting research. Along with this, by using WBS manager able to track internal progress as
per the scheduled. It define the project scope where manager ensure that all the activities will be
completed as per the project scheduler.
Illustration 1: Work breakdown Structure, 2018.
Gantt chart: It is type of bar chart which represent the project schedule and it include
various activities which done by the organization. In this chart, performance will represented on
vertical axis and time period on horizontal axis. Width of each activity will be shown as per the
duration it will take for the completion of each task. With the help of Gantt chart, manager can
identify that how many days will required to complete employees training and further
development program. With the help of Gantt chart, manager of Nestle easily schedule the task
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and it provide better understanding (Jeston, 2014). Along with this, it represent in attractive
visuals which shows that creativity of project planning. According to given case study, Nestle
have to develop effective strategy in order to improve recruitment and selection process which
meet with international acquirement. With the help of Gantt chart, manager schedule their
activities that how they provide training to their employees in order to enhance their skills,
ability and other competencies.
Task Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Submission of the research
proposal
Completing background
information
Collecting secondary source
of information for the
research project
Complete research
methodology and collect
primary & secondary source
of information
Complete collecting data for
the study and present the
results
Evaluate the findings and
make recommendations
Complete the project and
submit the final report
TASK 2
P4 Small scale research by using qualitative or quantitative method of research to meet project
aim and objectives
Research methodology: It is the process of collective information or various data in
order to develop their organizational strategy. In this case, investigator can collect data from
various sources and it can be primary as well as secondary. Primary research include survey,
interview and secondary research will be done on books, journals and already published
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information on the internet (Young, 2016). There are two different types of methods for research
such as quantitative or qualitative and it is discussed below:
Quantitative research: This research method used to identify problems through
generating numerical data. It include statistical information and analyse in effective manner and
this research also done through survey, questionnaire and other methods to collect information
and then effectively evaluate.
Qualitative research: This result based on individual perception, values and beliefs and
this methods of research will be used through personal interview, observation of samples etc.
This research used to underlying reason and try to find solutions by using uncover trends.
Data collection: It is the process of collecting information from various sources and it
helps in solving problems and it will be dine through intense research (Kliem, 2015). Data
collection process will be done through two ways and it can be primary as well as secondary data
research. It is discussed below:
Primary data: This is the method where research collect information for the first time
because they collect data personal by using various techniques. Investigator will gather
information through personal interview, questionnaire and other observation which provide
various findings and helps the researcher to conclude their findings.
Secondary data: In this methods, individual collect information for already published
area such as from internet, books, journals, magazine, news paper etc. It is cost effective research
but there is chances of less accuracy in collected information.
Nestle organization done primary research by using questionnaire and they select sample
size of 40 people who response. Below mention questionnaire contain 6 questions which helps
the Nestle to identify customer review regarding their products. It helps the organization to
improve their operational activities after considering all these points.
Questionnaire
Name:
Age:
Gender:
Add:
Mail ID:
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Q1). Do you have any prior experience in the international market?
(a) Yes
(b) No
Q2). Is interview process is too complicated which required enough time to
complete interview ?
(a) Agree
(b) Disagree
Q3). Selected candidates required any further training & development programs to
meet international standards and able to provide success to the organization?
(a) Yes
(b) No
Q4). Are you satisfied with the employees performance after providing training?
(a) Yes
(b) No
Q5). Nestle need to change their job description or person specification to hire
capable candidates?
(a) Yes
(b) No
Q6). Any recommendation for the organization regarding recruitment or selection
process?
(a) Yes
(b) No
TASK 3
P5 Evaluate data and research by using appropriate tools & techniques
Data analysis: It is the process of analysing data by using appropriate analytical
techniques. By using statistical tool which discover the information regarding their research and
it very easy to understand (Kwak and et. al., 2014). Research data will be represented in graph
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format where they have use bar chart, pie chart etc. This research based on questionnaire of total
40 responder who share their opinion with our research team and it will be represented below:
Theme 1:
Q1. Do you have any prior experience in the international market? Frequency
(a) Yes 25
(b) No 15
Total 40
Interpretation: From the above mention table it has been interpreted that employees
have moderate knowledge or experience of international market and how HRM work in this
situation. After conducting survey, research team of Nestle company found that 25 people out of
40 have prior experience which is beneficial for the management to provide further training.
Theme 2:
Q2. Is interview process is too complicated which required enough
time to complete interview ?
Frequency
(a) Agree 30
(b) Disagree 10
Total 40
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Interpretation: It has been concluded that, 30 people out of 40 said that current
interview process is complicated because it takes enough time to complete all the rounds. Only
10 people disagree that it is complicated process.
Theme 3:
Q3). Selected candidates required any further training &
development programs to meet international standards and able to
provide success to the organization?
Frequency
(a) Yes 10
(b) No 30
Total 40
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(a) Yes (b) No
0
10
20
30
10
30
Frequency
Interpretation: From the above chart it clearly represented that 10 people said that after
selection training is required because every organization have different way to complete done
work. 30 out of 40 people think that training does not required because they already hire skilled
people who have ability to complete task in effective manner (Wells, 2012).
Theme 4:
Q4). Are you satisfied with the employees performance after
providing training?
Frequency
(a) Yes 30
(b) No 10
Total 40
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