This essay provides an overview of quality management issues at Nestle Australia Ltd, analyzing the causes and impacts of these issues, such as the Good Start 2 infant formula recall, unethical marketing of baby formula in developing nations, the Chinese milk scandal, and the Maggi ban in India. It explores the underlying causes, including mineral deficiencies, lack of consumer knowledge, melamine contamination, and excessive levels of MSG and lead. The essay then proposes several quality management strategies to improve Nestle's performance, including Six Sigma for precise ingredient control, the Plan-Do-Study-Act (PDCA) cycle for continuous improvement, Root Cause Analysis to prevent failures, and Benchmarking to compare performance against competitors. The implementation of these strategies aims to enhance product quality, brand image, customer loyalty, and overall organizational success.