Multinational Companies and Employee Development at Nestlé

This report examines how multinational companies, specifically Nestlé, improve their employee recruitment, selection, and training to meet international requirements. It includes an introduction outlining the importance of these processes for global expansion and market share enhancement. The report is structured around tasks that cover project aims, objectives, and a project management plan detailing costs, scope, time, quality, and communication strategies. A work breakdown structure and Gantt chart are also provided to visualize project activities. The research methodology section explains both quantitative and qualitative research approaches, along with a questionnaire used for data collection. Primary and secondary data sources are discussed, including sampling methods and questionnaire results. The report analyzes data collected through questionnaires, offering insights into employee perspectives and the effectiveness of training programs. The conclusion summarizes the findings and references relevant sources.

Managing a
Successful Business
Project

Table of Contents
TITLE .............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 ................................................................................................................................................3
P2 ................................................................................................................................................4
P3 ................................................................................................................................................5
TASK 2............................................................................................................................................7
P4 ................................................................................................................................................7
TASK 3............................................................................................................................................9
P5 ................................................................................................................................................9
P6 ..............................................................................................................................................17
TASK 4..........................................................................................................................................18
P7...............................................................................................................................................18
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
APPENDIX I.................................................................................................................................20
APPENDIX II................................................................................................................................23

TITLE
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements? A study on Nestlé.
INTRODUCTION
Selection and recruitment is an effective process which is used by each organisation to hire
knowledge and talented workforce within and outside of the organisation. Along with this,
training is most essential process used by company to train their employees. Therefore,
employee’s recruitment, selection and training (Boyle, 2017) are essential process for an
organisation to meet international requirements. For this project, Nestle is given multinational
organisation in Vevey, Switzerland. This report is based on different tasks which includes project
aims and objectives, project plan, Gantt chart and work break down structure. This report also
includes different methods for collecting accurate information about the topic, such as primary
and secondary research source for collecting accurate information, qualitative and quantitative
research etc.
TASK 1
P1
Overview of the report:
Main intent about preparing this project to analyse effectiveness recruitment, selection
and training process for workers to meet global requirements. Nestle decide to expand their
business
functions at international level (Clinton and Whisnant, 2019). These function mainly related with
requirement for improvement in employee’s training, recruitment and selection at international
level. Therefore, it is important for Nestle because with the help of these function, they can
easily enhance overall market share and gain sustainable market image within given time
duration.
Aim:
“To identify the importance of recruitment, selection and training process for employees
to meet international requirements”. A study on Nestlé.
Objectives

 To develop basic understanding about the phenomena of recruitment, selection and
training process.
 To identify the ways through which recruitment, selection and training can have offered
to employees.
 To analysis importance of recruitment, selection and training process for Nestle. To determine effectiveness of recruitment, selection and training process in fulfilling
international requirements.
Questions
 What are the basic of the phenomena of recruitment, selection and training process?
 What are the ways through which recruitment, selection and training can have offered to
employees?
 What are the importance of recruitment, selection and training process for Nestle?
 What are the effectiveness of recruitment, selection and training process in fulfilling
international requirements?
P2
Project management plan is a formal document which contains information about different
aspects that plays an important role in execution of desired activities in an effective and efficient
manner. These aspects are described as under which need to be considered by the researcher
before carrying out a research:
Cost: It refers to the amount which is invested in execution of desired project. As recruitment,
selection and training to the employees by an organisation requires huge amount of funds to
invest. Thus, making suitable budget reduces the business cost by utilisation resources in an
optimum manner. Nestle requires atleast 50000 pound to conduct training and recruitment
programs to get skilled and knowledgeable employees. On the other hand, researcher also
requires to attain different kind of resources such as funds, technology such as SAP, SAS etc to
analyse the research. To conduct present research the researcher has estimated 5000 pound as
total cost (Julien, 2018).
Scope: It refers to the possibilities of attaining objectives in future time period. Providing
training programs and recruiting skilled employees drives Nestle to achieve its desired market
position in market. Whereas the scope of researcher is also wider as carrying out research on

given research topic increases their opportunity to gain knowledge and important towards an
organisation which allow to give advice to other clients as well.
Time: It refers to the time period under which whole research will be carried out.
Providing training and recruiting staff by Nestle in order to achieve skilled staff requires atleast
2 months of time period. On the other side, carrying out an appropriate research requires 4
months time period as collecting data from selected respondents requires more time to consume
(Nicholas and Steyn, 2017).
Quality: It refers to the effectiveness after completing desired project activities. For
Nestle, to conduct training programs advanced technology should be used which ensures quality
of work provided to the employees. On the other side, researcher should use qualitative method
such as interview, questionnaire etc. in order to gather information which are reliable and
accurate in nature.
Communication: It refers to the communication channel which can be adopted to take
support from others in proper execution of desired project. For project, stakeholders plays an
important role thus communicating them about the desired project along with their effectiveness
using various communication channels such as telephone, video calling etc. will brings profitable
result to company. For researcher, using emails in order to collect relevant data about the
research topic makes easy to draw a valid outcome at the end of research (Polonsky and Waller,
2018).
P3
Work breakdown structure: This structure partitions and control enormous projects with
the goal that people can complete things quicker and all the more productively. It is a progressive
tree structure that blueprints the entire activities executed during desired project activities. Such
breakdown of structure means work should be possible at the same time by various team mates
which results in better solidarity and simpler management of desired project (Rowe, 2015).
Gantt chart: They are most usually utilized for following undertakings plans. It is a
method for indicating activities showed against time and graphical introduction of timetables
helps in plan, control and following the desired project activities. It is a bar outline that rundown
the exercises to be performed on vertical pivot and time interims on the horizontal axis
(Westrenius and Barnes, 2015).

TASK 2
P4
Research methodology refers as an important and essential part of project applied by research in
order to accumulate proper amount of data regarding the effectiveness of training, recruitment
and selection for an organization (Crane and Matten, 2016). With the support of training, Nestle
can easily trained their employees which will them to meet with international requirement easily.
Along with this, qualitative and qualitative are consider two types of research which is used for
the purpose of accumulating appropriate and in-depth information about the study.
Quantitative research: It is a type of research which emphasis on applied mathematics data
analysis as well as deals in definite quantity values. Here information is normally gathered
by surveys, qualitative or quantitative questionnaires, polling via online mediums as well
(Glukhov, Ilin and Levina, 2015 ). This will directly assist an investigator in analysis of
relationship between two variables such as dependent and independent. Main motive of
applying this investigation is to collecting information in form of hard facts and numerical.
Qualitative research: It is another important type of research which emphasis over behavioural
aspects of an individual. It is most essential and effective research which is applied with purpose
of accumulating quality and accurate data about the significance of training, recruitment and
selection for Nestle to meet with international requirement and gain competitive and gain
competitive advantages within given time duration (Hillary, 2017). There are different ways for
collecting qualitative information such as interviews, observation study, focus groups,
Questionnaire.
Therefore, both types of research such qualitative and quantitative are useful for an investigator
to accumulate in-depth and quality data about the effectiveness of training, recruitment and
selection for an origination to meet with global requirement (Huntington, 2018). Along with this,
with the help of qualitative and quantitative research, Questionnaire will be prepared as under:
Questionnaire
Q1) Do you have any idea about phenomena of recruitment, selection and training process.
a) Yes
b) No
Q2) What are the approach would be used by Nestle in selecting and recruiting candidates within

and outside the business at international level?
a) Internal recruitment and selection
b) External recruitment and selection
Q3) What are the different ways through which training can have offered to employees?
a) Off the job training
b) On the Job training
Q4) What are the importance of recruitment, selection and training process for Nestle?
a) Increased job satisfaction and morale among employees
b) Increased motivation among employees
c) Improved productivity
Q5) What are the impact of recruitment, selection and training process in fulfilling global
requirements?
a) Positive
b) Negative
Q6) Is employee’s training help Nestle to gain competitive advantages at international level?
a) Yes
b) No
Q7) What are the ways through which Nestle can easily improve training, selection and
recruitment process for their employees at global level?
a) Give flexible learning choice
b) Make trust in organizational leadership
c) Use of Technology for Greater Flexibility and Engagement
Q8) How will globalisation affects entire functionality of Nestle in context of training,
recruitment and selection?
a) Acquiring huge income and revenue
b) Improvement in organisation reputation
Q9) According to your opinion, which one is the major issue that will be faced by Nestle at the
time of globalising their business?
a) Culture differences
b) Communication barriers
c) Government’s rules and regulation

Q10) Provide any suggesting to Nestle which will assist them in increasing their market share
and profitability at international level?
TASK 3
P5
There are various tools which will be applied by researcher to accumulate accurate data and
information about the significance for improving training, selection and recruitment. It is most
essential for Nestle to meet international requirement and gain competitive benefits.
Primary and secondary source of data collection: For collecting primary information,
Questionnaire will be used. As it will help them by providing reliable as well as valid data about
the study (Primary and Secondary Data, 2019). On the other hand, for gathering secondary
information, books, journals, magazines etc. sources will be applied.
Sampling method: There are two types of sampling including, probability and non-
probability. For this project, probability sampling will be applied because it not requires more
resources of an organisation as compare to non-probability sampling. With the assist of
Probability sampling 40 employees of Nestle will be selected for above Questionnaire.
Questionnaire: It introduces as an important instrument of primary research which is
used for this project. As it will help an investigator to gather reliable, valid, accurate and proper
information regarding the requirement for improvement in training, selection and recruitment
process of Nestle.
Q1) Do you have any knowledge about phenomena of recruitment, selection
and training process.
Frequency
a) Yes 30
b) No 10
Q2) What are the approach would be used by Nestle in selecting and recruiting
candidates within and outside the business at international level?
Frequency
a) Internal recruitment and selection 25
b) External recruitment and selection 15
Q3) What are the ways through which training can have offered to employees? Frequency
a) Off the job training 20

b) On the Job training 20
Q4) What are the importance of recruitment, selection and training process for
Nestle?
Frequency
a) Increased job satisfaction and morale among employees 15
b) Increased motivation among employees 14
c) Improved productivity 11
Q5) What are the impact of recruitment, selection and training process in
fulfilling international requirements?
Frequency
a) Positive 30
b) Negative 10
Q6) Is employee’s training help Nestle to gain competitive advantages at
international level?
Frequency
a) Yes 31
b) No 9
Q7) What are the ways through which Nestle can easily improve training,
selection and recruitment process for their employees at global level?
Frequency
a) Provide flexible learning options 10
b) Build trust in organizational leadership 15
c) Use of Technology for Greater Flexibility and Engagement 15
Q8) How will globalisation affects entire functionality of Nestle in context
of training, recruitment and selection?
Frequency
a) Acquiring huge income and revenue 20
b) Improvement in organisation reputation 20
Q9) According to your opinion, which one is the major issue that will be faced
by Nestle at the time of globalising their business?
Frequency
a) Culture differences 15
b) Communication barriers 15
c) Government’s rules and regulation 10
Theme 1: Knowledge about phenomena of recruitment, selection and training process.

Q1) Do you have any knowledge about phenomena of recruitment, selection
and training process?
Frequency
a) Yes 30
b) No 10
Interpretation: From the above mentioned chart, it has been concluded awareness about
the concept of recruitment, selection and training process among employees of Nestle. 30 out of
40 employees have knowledge about these concept whereas remaining 10 employees not have
any idea about the same.
Theme 2: Approach of recruitment and selection
Q2) What are the approach would be used by Nestle in selecting and recruiting
candidates within and outside the business at international level?
Frequency
a) Internal recruitment and selection 25
b) External recruitment and selection 15

Interpretation: It has been determined types of recruitment and selection used by Nestle.
For this, 25% employees have idea internal approach of recruitment and selection was used by
Nestle. 15 respondents have idea, external approach of recruitment and selection is used for
hiring employees at international level.
Theme 3: Types of training
Q3) What are the ways through which training can have offered to employees? Frequency
a) Off the job training 20
b) On the Job training 20