How Nestlé Can Improve Recruitment, Selection and Training Processes

This report examines how multinational corporations, specifically Nestlé, can improve their recruitment, selection, and training processes to meet international needs. The project includes a project management plan outlining costs, scope, time, quality, communication, risk, and resources. It also features a work breakdown structure and Gantt chart. The research employs both qualitative and quantitative methods, including questionnaires, to gather data. The report analyzes the data, provides recommendations, and reflects on the findings. The aim is to determine the effectiveness of current methods and suggest improvements to enhance the company's global competitiveness. The report also covers project aims, objectives, and the importance of these processes for Nestlé and its employees.

Managing A Successful Business Project

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1Project aims and objectives................................................................................................3
P3 Work breakdown structure and a Gantt chart....................................................................6
TASK 2............................................................................................................................................7
P4 Small scale research by applying qualitative and quantitative research methods.............7
TASK 3..........................................................................................................................................10
P5 Data Analysis and Interpretation.....................................................................................10
P6 Communicate appropriate recommendations as a result of research and data analysis..17
TASK 4..........................................................................................................................................18
P7 Reflection........................................................................................................................18
CONCLUSION.............................................................................................................................19
REFERENCES..............................................................................................................................20

TITLE: How can multinational corporations improve their recruitment, selection and training
process so as to meeting with international needs. A report on Nestlé
INTRODUCTION
Managing of projects is a set of activities which consists of planning, executing or
finishing of project that leads the organisation towards growth and sustainability. Recruitment
and selection is an effective process that is used by organisations for hiring knowledgeable and
experienced candidates so that predetermined goals can be achieved in easy manner. Along with
it, training is also an effective process which improves the efficiencies and skills of employees.
So that, they can deal with challenges and issues which are taking place within the workplace.
Chosen firm for completing this project is Nestlé which is a multinational food and beverage
company that is situated in Vaud, Switzerland. Company's offerings include dairy products,
Baby food, Packed food etc. This project will discuss about the aims and objectives of the
requirement of modifications in current selection, recruitment and training procedures. Along
with it, project plan which comprises of cost, scope, time, quality and many other things which
is highly required for completing the project. At last, some recommendations are provided to
company that will leads the firm towards competitive edge in marketplace.
TASK 1
P1Project aims and objectives
Background of the research
Each organisation who performs its functions within the market wants to enhance its
productivity and profitability so that a good position can be maintained at marketplace. Due to
this, all the business organisations makes huge investments on recruitment, selection and
training concepts so that knowledge and efficiencies of working employees can be maintained at
workplace. Nestlé is a multinational organisation that offers several products like cerelac, baby
food products, coffee etc. throughout the world. As company is performing its functions at
global level then it is very important for their managers to make some improvements in their
current recruitment, selection and training methods so that requirements of international level
can be fulfilled in an effective manner (Cegielski and Jones‐Farmer, 2016)
Purpose of the Research - Main purpose behind execution of this investigation is to
determining the methods that can be used for modifying training, selection and recruitment

procedures. Along with it, through executing this research managers of Nestlé will be able in
analysing importance of training, selection and recruitment methods that will leads their
organisation in gaining competitive edge in international market. By carrying out this
investigation investigator will be able in enhancing their knowledge regarding training, selection
and recruitment methods which will be beneficial for them in completing the research
effectively.
Aims - “To determine the effectiveness of training, selection and recruitment process for staff
members of firm so that organisation will fulfil international requirements”. A study on Nestlé.
Objectives
 To gain knowledge about the concepts of training, selection and recruitment
 To determine the structures that can be used by Nestlé for improving their current
recruitment, selection and training methods
 To identifying the value of training, recruitment and selection methods that is important
for meeting with global necessitate.
P2 Project management plan that covers cost, scope, time, quality, communication, risk and
resources
Project management plan is a blue print or formal document which is required for
carrying out the project effectively. In addition to this, it also provide the obligations to project
managers and researchers to consider the aspects such as time, cost, quality etc. so that project
would be accomplish in desired manner. Some of the aspects that should be consider by project
managers or researchers for completing the project are described as below:
 Cost: It can be considered as a main factor that should be consider by the project
managers or researchers effectively because without its consideration project can't be
completed in desired manner. For this project, an amount of £100 is estimated by the
project managers of Nestlé for completing the research programme effectively.
 Scope: By using online aptitude test HR managers of Nestlé will be able in selecting
knowledgeable and experienced candidates for the vacant position. Through online
interviews, efficiencies and technical skills of candidates will be evaluated properly.
Whereas, use of simulation process enables the working force of Nestlé in dealing with
tough competition. Through making all these improvement Nestlé will be able in gaining
competitive edge in international market. Whereas, through conducting this research

investigator's knowledge regarding the concepts will be increased which will be
beneficial for them in completing further similar projects in easy manner.
 Time: In order to executing the project effectively appropriate time-frame is required as
without it desired results of project will not be achieved in allotted time period.
Researchers have demanded a time period of 10 weeks so that relevant data about the
research topic can be collected or interpreted effectively (Eriksson and Kovalainen,
2015).
 Quality: This is a crucial aspect that should be considered by project managers or
researcher while executing the investigation. Management of respective firm have
decided to use general aptitude test, simulation process & Online interview methods for
improving quality of their current recruitment, selection and training methods. Whereas,
researcher should use qualitative kind of research methods for executing the investigation
as it will prove beneficial for them in forming valid conclusion at last of investigation.
 Communication: It refers to communication channel that should be adopted by the
project managers so that better results will be gained at the end of project. Furthermore,
consideration of this aspect is also essential because without it necessary information will
be not communicated within the team members of project which will leads the project
towards failure. So that, it is very important for managers of cited organisation to adopt
some effective communication methods such as E-Mails, Messages, Phone calls etc. so
that activities of project will be accomplished in desired way. Investigator can use e-
mails or text message in form of communication channels so as to taking support from its
team members.
 Risk: This aspect is uncertain in nature that can arise at any time during the execution of
research in terms of lack of finances, unsupportive nature of team members etc. use of
online interview can increase the cost of operations which can impact on overall
profitability of Nestlé in negative manner.
 Resources: for carrying out the activities of project effectively some effective resources
are required such as experienced and skilled human resources, proper amount of funds
for bringing stationery, mobile technology etc. would be conducted in effective manner
(Fisher, 2011). Investigator should also require support of tutors for allocation of some

resources such as funds, internet connection etc. so that, reliable decision will be
incorporated at last of investigation.
P3 Work breakdown structure and a Gantt chart
Work breakdown structure: This method is very beneficial & provide supports to
project managers in completing the project easily. It can be used by the project managers of
Nestlé in segmenting the complex functions of project in littler components so that team
members will be able in completing things in quicker or productive manner. This process mainly
used for dividing major activities of project into smaller ones, so that chance of high efficiencies
can be increased.
Gantt chart: this is an identification chart that guides project managers to identifying the
project activities along with given period of time through which desired functions of project can
be completed easily and effectively. By using this chart, managerial personnel of respective
project will be able in scheduling and analysing project activities effectively which leads the
team-members to achieve i.e. meet deadline of project in desired manner.

TASK 2
P4 Small scale research by applying qualitative and quantitative research methods
Small scale research: This is a kind of investigation which is used by the researcher
when they have to conduct research programme on a specific topic and provide results within a
small time-frame. In this project, researcher have to conduct the research programme on
determination of importance of recruitment, selection and training methods. So that this kind of
investigation will be prove beneficial as through it weaknesses and strength of research topic
will be identified by them easily which will leads them towards completion of research
programme effectively. Mainly two kind of research methods are used by researcher for
completing the research programme which are described as below:
Qualitative research: This method is used by investigator for gathering information
through emphasising on behavioural aspects of individuals. There are several ways through

which investigator can easily collect the informations such as personal interviews, questionnaires
etc. Using of this research method can be prove beneficial for investigator as through using it
they will be able in providing valid and reliable conclusions at the end of research to the
managers of Nestlé.
Quantitative research methods- This kind of research method is used by researcher
when they have to collect the informations in facts and numerical manner. In it, informations are
gathered by investigator in statistical or numerical manner then it is interpreted in
understandable manner so that valid conclusion can be made within the given time-frame.
Primary research method: This method is used by researcher for collecting fresh and
unused data about the research topic. With the help of it, investigator can gain in-depth
knowledge about the chosen topic which leads them towards constructing valid conclusion at the
end of research. For collecting this kind of information researcher can use interviews,
questionnaire etc.
Secondary research method: This method is also used by the investigator when they
have to complete the research programme in a less time-frame. Information which are gathered
in this method are less reliable and authentic than the primary informations. Newspapers,
published journals, articles of authors can be used by researcher in order to collecting this kind
of information (Glukhov, Ilin and Levina, 2015).
In this project, qualitative and quantitative both investigation methods are used by
researcher so that better suggestion will be provided to the managers of Nestlé at the end of
research. Along with it, questionnaire in form of primary research method is used by
investigators so that reliable and relevant information about the topic of study can be gathered
effectively. For completing this project probability sampling method is used by researcher in
which they have selected 40 respondents who will provide the views and opinions of whole
population.
Questionnaire:
Q1) Are you aware regarding the concept of recruitment, selection and training ?
 Yes
 No
Q2) Which of the following advantages can be received by Nestlé by improving training,
selection and recruitment process ?

 Efficient and skilled workforce
 Improved productivity of organisation
Q3) What ways can be used by managers of Nestlé for modifying their current selection,
training and recruitment methods ?
 Modifications in current strategies
 Formulation of new plans
Q4) Is it essential for Nestlé to modify their training, selection and recruitment methods ?
 Yes
 No
Q5) Is employee's training help Nestlé to gain competitive edge at global level ?
 Yes
 No
Q6) What challenges can be faced by Nestlé in improving their selection, recruitment and
training methods ? Lack of fund insufficiency of time Deficiency of understanding
Q7) Which of the following requirement is most essential for modifying the selection,
recruitment and training methods ?
 Heavy investment
 Effective strategy
 Market investigation
Q8) What are the significance of training, selection and recruitment methods for Nestlé
and their employees ?
 Establishment of healthy environment at workplace
 Improved productivity
 Increased motivation among employees
Q9) Recommend some methods that can be applied by managerial personnels of Nestle
for modifying their current selection, training and recruitment methods.

TASK 3
P5 Data Analysis and Interpretation
Q1) Are you aware regarding the concept of recruitment, selection and
training ?
Frequency
 Yes 30
 No 10
Yes No
0
5
10
15
20
25
30
Frequency
30
10
Interpretation – From the above given bar chart, it has been identified that most of the
chosen respondents have good knowledge regarding the concept of recruitment, selection and
training method. For this question 30 out of 40 respondents have provided positive views for the
question whereas, remaining 10 said that they have no ideas or understanding about these
concepts.
Q2)Which of the following advantages can be received by Nestlé by
improving training, selection and recruitment process ?
Frequency
 Efficient and skilled workforce 27
 Improved productivity of organisation 13

Efficient and skilled workforce
Improved productivity of organisation
0
5
10
15
20
25
30
Frequency
27
13
Interpretation – From the above visible graph, it has been observed that several benefits
are gained by company through making modifications in current recruitment, selection and
training methods. 27 out of 40 respondents have provided their views that efficient and skilled
workers are become at workplace. Whereas, remaining 13 said that productivity of firm gets
improved.
Q3) What ways can be used by managers of Nestlé for modifying their
current selection, training and recruitment methods ?
Frequency
 Modifications in current strategies 26
 Formulation of new plans 14

Change in strategies
Formulating effective plans or policies
0
5
10
15
20
25
30
Frequency
26
14
Interpretation – according to the given graph there are several methods that can be used
by managerial personnels of Nestle for modifying their current selection, training and
recruitment procedures. In context with this, 26 out of 40 respondents suggested that change in
strategies is the best way of improving such methods. Whereas, other 14 provided their views on
formulation of effective plans and policies can become effective way of modifying training,
selection and recruitment procedures.
Q4) Is it essential for Nestlé to modify their training, selection and
recruitment methods ?
Frequency
 Yes 29
 No 11

Yes No
0
5
10
15
20
25
30
Frequency
29
11
Interpretation – From the above visible graph, it has been analysed that company have
to make some modifications in their current recruitment, selection and training methods. In
which, 29 out of 40 respondents have provided their views in favour of question whereas,
remaining 11 said that there is no need of modifying selection, training and recruitment
procedures within Nestle.
Q5) Is employee's training help Nestlé to gain competitive edge at global
level ?
Frequency
 Yes 28
 No 12

Yes No
0
5
10
15
20
25
30
Frequency
28
12
Interpretation -It has been visible from the above graph, it has been analysed that
employee's training is helpful for Nestle in gaining competitive edge at international Level. In
reference with this, 28 out of 40 respondents have provided their views in favour of question.
Whereas, remaining 12 said that employee's training not provide any support to Nestle in gaining
competitive advantage.
Q6) What challenges can be faced by Nestlé in improving their
recruitment, selection and training methods ?
Frequency
 Lack of fund 15
 shortage of time 12
 Lack of understanding 13

Lack of fund shortage of time Lack of understanding
0
2
4
6
8
10
12
14
16
Frequency
15
12 13
Interpretation – As per the given chart, there are several challenges which can be faced
by Nestle in improving recruitment, selection and training methods. For this, 15 out of 40 gave
their views on lack of funds, other 12 said that shortage of time-frame can be faced by company
in improving such methods. Whereas, remaining 13 said that lack of understanding can be faced
by company while making improvements.
Q7) Which of the following requirement is most essential for modifying
the selection, recruitment and training methods ?
Frequency
 Heavy investment 16
 Effective strategy 14
 Market investigation 10

High investment Effective strategies Market research
0
2
4
6
8
10
12
14
16
Frequency
16
14
10
Interpretation - This chart has been concluded that several requirements for improving
training, selection and recruitment methods. Such as 16 out of 40 respondents have provided
their opinion that high investments are required for improving such methods. Other 14 said that
formulation of strategies are most essential for improving recruitment, training and selection.
Remaining 10 said that market research should be conducted before making improvements by
the organisation.
Q8) What are the significance of training, selection and recruitment
methods for Nestlé and their employees ?
Frequency
 Establishment of healthy environment at workplace 17
 Improved productivity 14
 Increased motivation among employees 9

Establishment of healthy environment at workplace
Increased motivation among employees
0
2
4
6
8
10
12
14
16
18
Frequency
17
14
9
Interpretation – This graph shown importance of recruitment, selection and training
methods. 17 out of 40 respondents have suggested that establishment of healthy environment at
workplace. Other 14 said that improved productivity. Whereas, remaining 9 gave their views
that motivation level of employees becomes increased through getting regular training
programmes.
P6 Communicate appropriate recommendations as a result of research and data analysis
From the above discussion, it has been summarised that making improvement in HR
practices for people development will really aid Nestle, in meeting international standards. This
would also help in getting the higher competitive advantage by bringing diversity at workplace,
which aid in taking support and efforts of skilled employees in running business successfully at
global level. But making modification in HR practices also impact on morale of existing
employees therefore, some recommendations are provided to the managers of Nestle that should
be consider for gaining better results in improvement of recruitment, selection and training
process. It includes -
 Managers of Nestle should formulate some effective plans and policies for improving
their current recruitment, selection and training methods. Transparency within these
methods can be prove beneficial as through it, knowledgeable and skilled candidates will
be hired that will provide supports in achievement of desired goals of firm.

 Managers of Nestle should arrange fund effectively so that any difficulty in improvement
process of recruitment, training and selection not be faced by them.
 Training of employees is very significant for the association. Therefore, managerial
personnels of Nestle have duty to make heavy investments on the training of their staff
members so that they will be able in performing their duties in effective manner.
 Challenges or errors such as lack of funds, shortage of time can take places within the
improvement process so that it has been suggested to managers of cited organisation to
make allocation of each resources effectively so that these errors can be resolved in
effective manner.
 This is very significant for management of Nestle to evaluate the performance of their
each staff members so that inefficient and best performer can be known and rewards or
training programmes can be given accordingly.
 In addition to this, managers of respective company also needs to provide training to
existing ones, so that they can become able to work at global level. This would also help
in minimising skill gap that might be increased after making improvement in
employment techniques.
TASK 4
P7 Reflection
I have accomplished the investigation on need of selection, training & recruitment
method through which I have gained high understanding about these concepts. I have demanded
4 months time period from the managers of Nestle so as to completing investigation effectively.
For gathering relevant informations about the topic I have selected forty respondents who are the
loyal workers of Nestle so that investigation can be executed effectively. Through executing this
project my communication, decision-making, analytical research are improved which will be
beneficial for me in completing the future research programmes easily. As the topic was new or
irrelevant for me due to which I have faced several challenges during the research programme
such as unsupportive nature of respondents, improper management of resources etc. For
overcoming these challenges I bring the chosen respondents into confidence so that they can
provide better informations about the topic of research. By overcoming all these challenges and

managing resources effectively I have completed the research programme in given period of
time.
CONCLUSION
It has been summarised from the above discussed informations that training, selection and
recruitment methods are plays a very beneficial role in growth and success of organisation as
experienced and skilled candidates at workplace provide better contributions in improving image
of organisation. For achieving overall objectives of investigation, different tools and techniques
such as WBS and Gantt chart are used by researcher. Along with it, recommendations at the end
of project will be beneficial for the organisation as through this they will be able in making
required changes at workplace which will automatically leads their organisation towards
competitive edge in marketplace.

REFERENCES
Books and Journals
Cegielski, C.G. and Jones‐Farmer, L.A., 2016. Knowledge, skills, and abilities for entry‐level
business analytics positions: A multi‐method study. Decision Sciences Journal of
Innovative Education. 14(1). pp.91-118.
Charles Jr, O. H., Schmidheiny, S. and Watts, P., 2017. Walking the talk: The business case for
sustainable development. Routledge.
Eriksson, P. and Kovalainen, A., 2015. Qualitative methods in business research: A practical
guide to social research. Sage.
Fisher, E., 2011. What practitioners consider to be the skills and behaviours of an effective
people project manager. International journal of project management. 29(8). pp.994-
1002.
Glukhov, V. V., Ilin, I. V. and Levina, A. I., 2015, August. Project management team structure
for internet providing companies. In Conference on Smart Spaces .(pp. 543-553).
Springer, Cham.
Hillary, R. ed., 2017. Small and medium-sized enterprises and the environment: business
imperatives. Routledge.
Huntington, J., 2018. Managing the Practice: Whose Business?. CRC Press.
Julien, P. A., 2018. The state of the art in small business and entrepreneurship. Routledge.
Kodama, M., 2016. Interactive business communities: Accelerating corporate innovation
through boundary networks. Routledge.
Newbert, S. L. ed., 2015. Small Business in a Global Economy: Creating and Managing
Successful Organizations [2 volumes]: Creating and Managing Successful
Organizations. ABC-CLIO.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Zellweger, T., 2017. Managing the family business: Theory and practice. Edward Elgar
Publishing.
Online
Primary and Secondary Data. 2019. [Online]. Available Through:
https://keydifferences.com/difference-between-primary-and-secondary-data.html

Project Logbook
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
I have completed investigation on
requirement of improving training,
selection and recruitment programme for
meeting with international requirements.
Yes, each task's requirement was fulfilled
by me. Yes, I was on track and
accomplish results on given
deadlines.
2.06.19 Introduction – Yes I
fulfilled
9.06.19 Aims and objectives - Yes I
fulfilled
16.06.19 Literature Review - Yes I
fulfilled
23.06.19 Research Methodology -
Yes I fulfilled
5.07.19 Data Collection and
analysis - Yes I fulfilled
19.07.19 Discussion - Yes I fulfilled
31.07.19 Conclusion and
Recommendation- Yes I fulfilled.
Yes, I was on right way due to which all
activities related with project are
completed by me on right time.
No, there is no need of changing within

the current project management plan.
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional
risks/issues that have an impact on the
project management plan?
Improper management of resources and
unsupportive nature of respondents were
the main issues which are faced by me
during the project.
Due to privacy issues, chosen
respondents are not ready for providing
informations which was one of the most
crucial issue that were faced by me
during the project.
Problems encountered
 What barriers did you face?
 How did you overcome them?
A number of issues have faced by
me in project completion which
arise barriers in completion of
project as -
Week 1: Lack of sources for
selection of the topic
Week 2: Inexperience team-
members arise issues in
formulating aims and objectives
Week 4: making questionnaire that
covers each and every objective
Week 10: Making recommendation
Techniques to overcome from
barriers
In Week 1: I have utilised the
available sources for selection of
topic
In Week 2: Get tutor support
In Week 4: take advice of seniors
and tutors
In Week 5: I have taken support
and feedback of team-members for

making recommendation
New Ideas and change of project direction
Company should provide better training
programmes to their employees so that
they become efficient and skilled at
workplace. Through this, Nestle be able
in gaining competitive edge in
marketplace.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
In starting, I was thinking that this project
wouldn't be completed by me in effective
manner.
By completing the project activities I
become motivated which have leads me
in completing the project.
I have carried out all the given activities
of project in appropriate manner.
I will use these skills for improving my
other weaknesses such as management of
resources, leadership etc.
This learning will be use by me in
improving my working weaknesses.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Taking informations from the
respondents are the main task during the
project.
Yes, I have framed an effective time

frame for completing each activity.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the learner:

11 What was the Project supposed to accomplish?
The project was supposed to determine the effectiveness of recruitment, selection and training
method for meeting international requirements of multinational organisation.”11 Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, each objectives was analysed by me with opinion and views of taken respondents.11 What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
During the research, I have analysed some ways that have supported me in completing the
project within the given time-frame. One of them was initial inception that have supported me
in managing resources for completing investigation.11 What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Lack of funds and shortage of time were the main issues which are faced by me. For solving
these issues I have take supports from the friends, relatives and colleagues.11 What did you learn from undertaking the project?
To executing the activities in more effective manner.11 How would you rate your performance as a management consultant leading the
project?
I will give 9 number out of 10 on the basis of my performance during the investigation.11 What strengths and weakness of your performance did you identify?
My problem solving skills are not much better that was created problem for me in
elimination of issues. Whereas, my communication skills are good that have support
me in gathering relevant informations from the respondents during the project.11 How will this inform and support your continuous professional development?
After completing the project, I can said that my research, problem solving, leadership skills are
improved that will be beneficial for me in completing future research programmes in effective
manner.