Nestle's Approach to Recruitment, Selection, and Training Programs

This report examines how Nestle, a multinational company, enhances its recruitment, selection, and training programs to meet international requirements. The research aims to identify strategies for improving HR practices to increase market share and profitability. It includes a project management plan, work breakdown structure, Gantt chart, research methodology (qualitative), data collection (questionnaire with 40 respondents), and analysis. The report explores the concepts of globalization, recruitment, selection, and training, focusing on how Nestle improves these programs for its workforce and meets global needs within a specified timeframe. Key aspects covered include the scope, cost, time, quality, communication, risk, and resources involved in the project. The primary method of data collection, using questionnaires, ensures reliable results to inform decision-making at Nestle.

Managing a Successful
Business Project
1

2

TITLE
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements? A study on Nestle.
INTRODUCTION
Every organisation can achieve its long term sustainability in competitive market when
they have skilled and talented staff who are capable to do maximum in their efforts towards
achievement of organizational goals and objectives. Furthermore, expanding business at
international market and meet their needs requires maximum support from skilled and
knowledgeable employees. Therefore, it is important for an organization to conduct training,
selection and recruitment programs at workplace and make actions to improve these programs on
the basis of international requirements. Nestle, a multinational company which is engaged in
providing multiple range of products including baby food, confectionary items, dairy products
and many more. It was established in the year 1866 currently having headquartered in Vevey,
Switzerland. The report covers aims and objectives of Nestle which is based on capturing large
market share. The report also discusses the project management plan, work breakdown structure
and Gantt chart, research methodology, data collection and analysis, an appropriate
recommendations and conclusion. These all aspects assist Nestle to make relevant decision to
fulfill global needs.
Background of research
Nestle is conducting a research by taking support from a researcher on the topic of how
the multinational companies enhances its recruitment, selection and training programs to meet
customers’ needs and requirements. The company currently manufactures and sells food
products, clothes, dairy items and many more due to which their existing customer base is high
(Baylis, Smith and Owens, 2017).
Purpose of research
The main purpose behind carrying out current research by Nestle is to increase market
share and profitability due to which they try to enhance their existing recruitment and selection
as well as training programs to meet international needs and requirements. It helps the researcher
to understand the significance of improving HR practices within an organisation.
3

TASK 1
P1) Aims and Objectives of research
Nestle is currently enlisting the candidates whose qualifications and skills meet their
vacant job position. After enlisting, certain procedures are followed such as interview, group
discussion etc. These ensures them to get a candidate who are capable to meet the expectations
of an organisation. After recruiting and selecting, training programs is conducted to improve
their existing skills and capacity to work in more effective and efficient way.
Aim-
The aim of the present research project is to examine “What multinational companies
need to take actions to improves recruitment, selection and training programs so that
international requirements can be meet ”. By making improvements in recruitment process
includes shortlisting only those candidates who are having sufficient knowledge and
qualification to be an employee in Nestle. Selection of candidates is done on the basis of
performance given by a candidate during recruitment process. Along with this, training programs
provides an opportunity to employees to convert their weaknesses into strengths by improving
their potentiality. This all benefits the company to perform well in both domestic and
international market. This results in meeting global needs.
Objectives
 To acquiring knowledge regarding concept of globalisation, recruitment, selection and
training.
 To identify ways through which Nestle can improve selection, recruitment and training
programs for their staff.
 To determine importance of employee's recruitment, selection and training for Nestle.
 To identify strategies for achieving international requirements within given time period.
Questions:
 Can you briefly explain the concept of globalization, recruitment, selection and training?
 How Nestle improves improves selection, recruitment and training programs for their
workforce?
 Why Nestle requires recruitment, selection and training for their employees?
4

 What are the strategies that assist Nestle to meet international requirements within given
time period?
P2: Preparation of project management plan
PMP is a documentation containing the details of all elements requires in execution of pre-
determined project of an organization. Thus, it is important for a researcher to prepare such kind
of document so as to make better coordination with employees, customers and team mates. These
aspects are briefly described in the context of project of Nestle and researcher are given as under:
 Scope- It refers to the possibilities of gaining something by researcher or an organisation
at the end of research programs. In the context of Nestle, getting knowledge about the
importance of different HR practices such as recruitment, selection and training
programs makes easy to assist manager of Nestle to make decision whether to focus on
improvement of such programs or not. Furthermore, researcher also have wider scope
due to gaining knowledge of importance of training programs which makes easy for
them to assist their staff to serve client in more effective way (Brewster and Hegewisch,
2017).
 Cost- It is the amount which is required to execute research activities or implementation
of HR practices within an organisation. In the context of Nestle, £20000 is required to
incur by company to conduct and improve recruitment, selection and training programs.
For example, purchase of modern equipment’s, hiring trainer, advertising of vacant job
etc. requires huge cost to incur. On the other side, the researcher estimates £4000 to
incur in order to execute different research activities which includes selection of research
methods and techniques, data collection and analysis etc.
 Basis  Cost
 Investment  £ 18,000
 Cost of research and development  £ 4,000
 Employees Training  £ 10,000
5

 Resources for Training and
Development
 £3,000
 Cost of implementing changes in
HR department-
 £ 13,000
 Total  £ 48, 000
 Time- It is the time scale within which all desired activities are aimed to complete by
researcher as well as an organization to receive maximum positive results. In the context
of Nestle, around 4-5 weeks are required to undertake and improve recruitment, selection
and training programs whereas the investigator have estimated 10 weeks to carry out all
research activities in more effective way.
 Quality- It refers to a measure of excellence in completing the research as well as the
project activities. Therefore, project manager should collect the qualitative data in the
form of questionnaire, which will help towards completing the project activities on time.
It is related with measure of excellence in carrying out an effective research as well as
company’s activities. In the context of Nestle, the using of quality equipment during
training programs, knowledgeable trainer etc. brings out quality outcome to an
organisation. In the context of Researcher, using of primary data in which questionnaire
technique will used brings out most reliable result which increases the effectiveness of
decision made by Nestle to meet global needs (Dittmar, 2015).
 Communication- It refers to the procedure of sharing information with each other who
are connected to the present project. In the context of Nestle, conducting meeting, video
conferencing, mailing etc. are adopted to communicate their stakeholders regarding their
decisions to meet global needs. In the context of Researcher, using of questionnaire,
telephones, mails etc. are more useful in order to communicate with the selected
respondents in more effective way.
 Risk- It is associated with the activities executed by researcher and Nestle. In the context
of Nestle, the risk may have associated with increased cost of company due to delay in
hiring skilled and experienced candidates, inappropriate planning, Lack of employees to
work on using digital platform may also bring company backward from their rivals. In
6

the context of Researcher, lack of time and funds restricts researcher to gather reliable
data on the research topic. This will make difficult for researcher to conclude research in
more accurate way.
 Resources- It is an important aspect without which the researcher and Nestle even can’t
think of executing their desired project. In the context of Nestle, equipment used in
training programs, funds used to incur in recruitment and selection process, trainer and
HR manager etc. are such resources that Nestle must have to carry out its desired project.
On the other hand, researcher also requires resources to carry out research activities
which includes funds, books and journals, magazines etc. to gather reliable data on the
research topic (Fageha and Aibinu, 2013).
P3) Time scale
Gantt Chart- It is introduced by Henry L. Gantt chart which indicates the progress of
desired activities and the time at which entire research work will be completed. This makes easy
for research to make corrective actions to bring speed in execution of desired project so that
work will be completed on time and achieve reliable outcome to conclude research report in
better way.
7

Work break down structure- It is the graphical representation which shows the division
of work into smaller parts so that the progress of each activity can be tracked. It makes easy for
researcher and its team mates to focus on each and every activity and understand their roles and
responsibilities to perform. This will ensure the effectiveness of decisions taken by researcher at
the end of research (Huntington, 2018).
8

TASK 2
P4) Research methodology and techniques used to gather data
To conduct an appropriate research, the researcher must have an appropriate knowledge
to adopt an effective methods and techniques so that the cost and funds allocated for research can
be controlled. Here these methods and techniques:
Methods of Data Collection
 Primary method of Data Collection- It is a method of collecting data for the very first
time by the researcher and are not published or used by anyone. It is supported by
different techniques such as interview, survey process etc. through which first-hand
information is collected. It consumes more time, funds and energy but provides reliable
outcome than using secondary method .
 Secondary method of data Collection- It is a method of collecting used information
which were already taken by some other researcher due to having availability on internet
websites, books and magazines etc. It takes less time, funds and energy due to which the
analyst or researcher adopt such methods only when they have limited resources (Primary
source and secondary source. 2018).
9
Figure 1: Work Breakdown Structure of Research Project

In the present research, primary method of data collection is opted due to providing more
reliable and accurate result to the researcher on the research topic which in results increasing the
possibilities for researcher to make a valid conclusion at the time of ending up the research work.
Methods of research
There are various types of research which can be undertaken by the researcher. These
types include:
Quantitative method- It is a method which mainly focuses on the facts and figures thus
it takes into account numerical as well as statistical information due to which research only uses
such method if having proper knowledge about interpreting statistical information into
meaningful manner.
Qualitative method- It is a method which mainly focuses on getting opinions, views and
suggestions of respondents on the research topic. It provides reliable and accurate result due to
which the researcher uses exploratory research method who drives them to focus in depth.
From the above two research methods, qualitative method is used by researcher to
conduct present research as this method will help them in depth understanding about the research
topic and provide reliable outcome at the end of research (Letsoalo and Mollel, 2016)
Sample Size- It is the individuals who participates in the collection of data. These
participants include employees, customers and other stakeholders. In the present research, 40
respondents are selected whose views and suggestions are taken into consideration.
Questionnaire
Name:
Age:
Gender:
Add:
Mail ID
Q1) Do you known the concept of recruitment, selection and training programs?
 Yes
 No
10

Q2) What method Nestle should take into consideration to attract talent?
 External sources of recruitment
 Internal sources of recruitment
Q3) What method Nestle should take into consideration to skilled and knowledgeable their
workforce at the time of international expansion?
 On the job training methods
 Off the job training methods
Q4) How Nestle improves selection, recruitment and training programs for their staff?
 Improve candidate engagement
 Manage candidate relationships
 Measure effectiveness of existing development methods
Q5 What kind of benefits Nestle can receive after improving recruitment, selection and training
programs during its expansion at global level?
 Achieving huge customer base.
 Attaining high profitability.
 Achieving sustainability at international level.
Q6 Which barrier mostly affected to Nestle in completion of their aims and objectives?
 Inadequate time and funds
 Inappropriate methods adopted for recruitment and selection
Q7) Dou you think HR functions plays an important role in assisting Nestle to meet
international needs?
 Yes
 No
Q8) What others aspect Nestle should focus to expand their business at global level?
 Political fluctuations
 Differences in cultural backgrounds
Q9) What are the strategies that assist Nestle to meet international requirements within given
time period?
 Adoption of marketing techniques
11

 Implementation of HR practices
Q10) Any recommendations you are willing to give to Nestle….
TASK 3
P5: Data Analysis
Q1) Do you know the concept of recruitment, selection and training
programs?
Frequency
 Yes 35
 No 5
Total 40
18
22
Frequency
· Adoption of marketing techniques · Implementation of HR practices
Interpretation: From the above pie chart it is observed that there are 35 respondents
among 40 people who knows the concept of recruitment, selection and training whereas the other
5 respondents doesn’t know much regarding the same concept.
Q2) What method Nestle should take into consideration to attract talent? Frequency
 External sources of recruitment 25
 Internal sources of recruitment 15
Total 40
12