Nestle's Approach to Recruitment, Selection, and Training Programs

This report examines how Nestle, a multinational company, enhances its recruitment, selection, and training programs to meet international requirements. The research aims to identify strategies for improving HR practices to increase market share and profitability. It includes a project management plan, work breakdown structure, Gantt chart, research methodology (qualitative), data collection (questionnaire with 40 respondents), and analysis. The report explores the concepts of globalization, recruitment, selection, and training, focusing on how Nestle improves these programs for its workforce and meets global needs within a specified timeframe. Key aspects covered include the scope, cost, time, quality, communication, risk, and resources involved in the project. The primary method of data collection, using questionnaires, ensures reliable results to inform decision-making at Nestle.

Managing a Successful
Business Project
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TITLE
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements? A study on Nestle.
INTRODUCTION
Every organisation can achieve its long term sustainability in competitive market when
they have skilled and talented staff who are capable to do maximum in their efforts towards
achievement of organizational goals and objectives. Furthermore, expanding business at
international market and meet their needs requires maximum support from skilled and
knowledgeable employees. Therefore, it is important for an organization to conduct training,
selection and recruitment programs at workplace and make actions to improve these programs on
the basis of international requirements. Nestle, a multinational company which is engaged in
providing multiple range of products including baby food, confectionary items, dairy products
and many more. It was established in the year 1866 currently having headquartered in Vevey,
Switzerland. The report covers aims and objectives of Nestle which is based on capturing large
market share. The report also discusses the project management plan, work breakdown structure
and Gantt chart, research methodology, data collection and analysis, an appropriate
recommendations and conclusion. These all aspects assist Nestle to make relevant decision to
fulfill global needs.
Background of research
Nestle is conducting a research by taking support from a researcher on the topic of how
the multinational companies enhances its recruitment, selection and training programs to meet
customers’ needs and requirements. The company currently manufactures and sells food
products, clothes, dairy items and many more due to which their existing customer base is high
(Baylis, Smith and Owens, 2017).
Purpose of research
The main purpose behind carrying out current research by Nestle is to increase market
share and profitability due to which they try to enhance their existing recruitment and selection
as well as training programs to meet international needs and requirements. It helps the researcher
to understand the significance of improving HR practices within an organisation.
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TASK 1
P1) Aims and Objectives of research
Nestle is currently enlisting the candidates whose qualifications and skills meet their
vacant job position. After enlisting, certain procedures are followed such as interview, group
discussion etc. These ensures them to get a candidate who are capable to meet the expectations
of an organisation. After recruiting and selecting, training programs is conducted to improve
their existing skills and capacity to work in more effective and efficient way.
Aim-
The aim of the present research project is to examine “What multinational companies
need to take actions to improves recruitment, selection and training programs so that
international requirements can be meet ”. By making improvements in recruitment process
includes shortlisting only those candidates who are having sufficient knowledge and
qualification to be an employee in Nestle. Selection of candidates is done on the basis of
performance given by a candidate during recruitment process. Along with this, training programs
provides an opportunity to employees to convert their weaknesses into strengths by improving
their potentiality. This all benefits the company to perform well in both domestic and
international market. This results in meeting global needs.
Objectives
 To acquiring knowledge regarding concept of globalisation, recruitment, selection and
training.
 To identify ways through which Nestle can improve selection, recruitment and training
programs for their staff.
 To determine importance of employee's recruitment, selection and training for Nestle.
 To identify strategies for achieving international requirements within given time period.
Questions:
 Can you briefly explain the concept of globalization, recruitment, selection and training?
 How Nestle improves improves selection, recruitment and training programs for their
workforce?
 Why Nestle requires recruitment, selection and training for their employees?
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 What are the strategies that assist Nestle to meet international requirements within given
time period?
P2: Preparation of project management plan
PMP is a documentation containing the details of all elements requires in execution of pre-
determined project of an organization. Thus, it is important for a researcher to prepare such kind
of document so as to make better coordination with employees, customers and team mates. These
aspects are briefly described in the context of project of Nestle and researcher are given as under:
 Scope- It refers to the possibilities of gaining something by researcher or an organisation
at the end of research programs. In the context of Nestle, getting knowledge about the
importance of different HR practices such as recruitment, selection and training
programs makes easy to assist manager of Nestle to make decision whether to focus on
improvement of such programs or not. Furthermore, researcher also have wider scope
due to gaining knowledge of importance of training programs which makes easy for
them to assist their staff to serve client in more effective way (Brewster and Hegewisch,
2017).
 Cost- It is the amount which is required to execute research activities or implementation
of HR practices within an organisation. In the context of Nestle, £20000 is required to
incur by company to conduct and improve recruitment, selection and training programs.
For example, purchase of modern equipment’s, hiring trainer, advertising of vacant job
etc. requires huge cost to incur. On the other side, the researcher estimates £4000 to
incur in order to execute different research activities which includes selection of research
methods and techniques, data collection and analysis etc.
 Basis  Cost
 Investment  £ 18,000
 Cost of research and development  £ 4,000
 Employees Training  £ 10,000
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 Resources for Training and
Development
 £3,000
 Cost of implementing changes in
HR department-
 £ 13,000
 Total  £ 48, 000
 Time- It is the time scale within which all desired activities are aimed to complete by
researcher as well as an organization to receive maximum positive results. In the context
of Nestle, around 4-5 weeks are required to undertake and improve recruitment, selection
and training programs whereas the investigator have estimated 10 weeks to carry out all
research activities in more effective way.
 Quality- It refers to a measure of excellence in completing the research as well as the
project activities. Therefore, project manager should collect the qualitative data in the
form of questionnaire, which will help towards completing the project activities on time.
It is related with measure of excellence in carrying out an effective research as well as
company’s activities. In the context of Nestle, the using of quality equipment during
training programs, knowledgeable trainer etc. brings out quality outcome to an
organisation. In the context of Researcher, using of primary data in which questionnaire
technique will used brings out most reliable result which increases the effectiveness of
decision made by Nestle to meet global needs (Dittmar, 2015).
 Communication- It refers to the procedure of sharing information with each other who
are connected to the present project. In the context of Nestle, conducting meeting, video
conferencing, mailing etc. are adopted to communicate their stakeholders regarding their
decisions to meet global needs. In the context of Researcher, using of questionnaire,
telephones, mails etc. are more useful in order to communicate with the selected
respondents in more effective way.
 Risk- It is associated with the activities executed by researcher and Nestle. In the context
of Nestle, the risk may have associated with increased cost of company due to delay in
hiring skilled and experienced candidates, inappropriate planning, Lack of employees to
work on using digital platform may also bring company backward from their rivals. In
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the context of Researcher, lack of time and funds restricts researcher to gather reliable
data on the research topic. This will make difficult for researcher to conclude research in
more accurate way.
 Resources- It is an important aspect without which the researcher and Nestle even can’t
think of executing their desired project. In the context of Nestle, equipment used in
training programs, funds used to incur in recruitment and selection process, trainer and
HR manager etc. are such resources that Nestle must have to carry out its desired project.
On the other hand, researcher also requires resources to carry out research activities
which includes funds, books and journals, magazines etc. to gather reliable data on the
research topic (Fageha and Aibinu, 2013).
P3) Time scale
Gantt Chart- It is introduced by Henry L. Gantt chart which indicates the progress of
desired activities and the time at which entire research work will be completed. This makes easy
for research to make corrective actions to bring speed in execution of desired project so that
work will be completed on time and achieve reliable outcome to conclude research report in
better way.
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Work break down structure- It is the graphical representation which shows the division
of work into smaller parts so that the progress of each activity can be tracked. It makes easy for
researcher and its team mates to focus on each and every activity and understand their roles and
responsibilities to perform. This will ensure the effectiveness of decisions taken by researcher at
the end of research (Huntington, 2018).
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TASK 2
P4) Research methodology and techniques used to gather data
To conduct an appropriate research, the researcher must have an appropriate knowledge
to adopt an effective methods and techniques so that the cost and funds allocated for research can
be controlled. Here these methods and techniques:
Methods of Data Collection
 Primary method of Data Collection- It is a method of collecting data for the very first
time by the researcher and are not published or used by anyone. It is supported by
different techniques such as interview, survey process etc. through which first-hand
information is collected. It consumes more time, funds and energy but provides reliable
outcome than using secondary method .
 Secondary method of data Collection- It is a method of collecting used information
which were already taken by some other researcher due to having availability on internet
websites, books and magazines etc. It takes less time, funds and energy due to which the
analyst or researcher adopt such methods only when they have limited resources (Primary
source and secondary source. 2018).
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Figure 1: Work Breakdown Structure of Research Project

In the present research, primary method of data collection is opted due to providing more
reliable and accurate result to the researcher on the research topic which in results increasing the
possibilities for researcher to make a valid conclusion at the time of ending up the research work.
Methods of research
There are various types of research which can be undertaken by the researcher. These
types include:
Quantitative method- It is a method which mainly focuses on the facts and figures thus
it takes into account numerical as well as statistical information due to which research only uses
such method if having proper knowledge about interpreting statistical information into
meaningful manner.
Qualitative method- It is a method which mainly focuses on getting opinions, views and
suggestions of respondents on the research topic. It provides reliable and accurate result due to
which the researcher uses exploratory research method who drives them to focus in depth.
From the above two research methods, qualitative method is used by researcher to
conduct present research as this method will help them in depth understanding about the research
topic and provide reliable outcome at the end of research (Letsoalo and Mollel, 2016)
Sample Size- It is the individuals who participates in the collection of data. These
participants include employees, customers and other stakeholders. In the present research, 40
respondents are selected whose views and suggestions are taken into consideration.
Questionnaire
Name:
Age:
Gender:
Add:
Mail ID
Q1) Do you known the concept of recruitment, selection and training programs?
 Yes
 No
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Q2) What method Nestle should take into consideration to attract talent?
 External sources of recruitment
 Internal sources of recruitment
Q3) What method Nestle should take into consideration to skilled and knowledgeable their
workforce at the time of international expansion?
 On the job training methods
 Off the job training methods
Q4) How Nestle improves selection, recruitment and training programs for their staff?
 Improve candidate engagement
 Manage candidate relationships
 Measure effectiveness of existing development methods
Q5 What kind of benefits Nestle can receive after improving recruitment, selection and training
programs during its expansion at global level?
 Achieving huge customer base.
 Attaining high profitability.
 Achieving sustainability at international level.
Q6 Which barrier mostly affected to Nestle in completion of their aims and objectives?
 Inadequate time and funds
 Inappropriate methods adopted for recruitment and selection
Q7) Dou you think HR functions plays an important role in assisting Nestle to meet
international needs?
 Yes
 No
Q8) What others aspect Nestle should focus to expand their business at global level?
 Political fluctuations
 Differences in cultural backgrounds
Q9) What are the strategies that assist Nestle to meet international requirements within given
time period?
 Adoption of marketing techniques
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 Implementation of HR practices
Q10) Any recommendations you are willing to give to Nestle….
TASK 3
P5: Data Analysis
Q1) Do you know the concept of recruitment, selection and training
programs?
Frequency
 Yes 35
 No 5
Total 40
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Frequency
· Adoption of marketing techniques · Implementation of HR practices
Interpretation: From the above pie chart it is observed that there are 35 respondents
among 40 people who knows the concept of recruitment, selection and training whereas the other
5 respondents doesn’t know much regarding the same concept.
Q2) What method Nestle should take into consideration to attract talent? Frequency
 External sources of recruitment 25
 Internal sources of recruitment 15
Total 40
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Frequency
· Adoption of marketing techniques · Implementation of HR practices
Interpretation: It is seen clearly from the above figures that Nestle need to recruit
candidates outside of an organisation due to getting fresh talent who have new and innovative
ideas to bring ahead company than their rivals.
Q3) What method Nestle should take into consideration to make their
employees more capable to meet international requirements?
Frequency
 On the job training methods 24
 Off the job training methods 16
Total 40
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Frequency
· Adoption of marketing techniques · Implementation of HR practices
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Interpretation: 24 respondents out of 40 respondents thinks on the job training method
can be the best method to increase capabilities and skills of employees whereas the remaining 16
respondents considers off-the-job training method as best method to opt.
Q4) How Nestle improves selection, recruitment and training programs
for their workforce?
Frequency
 Improve candidate engagement 18
 Manage candidate relationships 10
 Measure effectiveness of existing HR practices 12
Total 40
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Frequency
· Improve candidate engagement
· Manage candidate relationships
· Measure effectiveness of existing development methods
Interpretation: Out of 40 respondents, 18 respondents prefers improvement of candidate
engagement to be adopted by Nestle in order to improve their existing HR practices whereas the
remaining 10 and 12 respondents respectively said that managing candidate relationship and
measuring effectiveness of existing HR practices will be the most suitable strategy to develop
recruitment, selection and training programs of Nestle.
Q5 What kind of benefits Nestle can receive after improving recruitment,
selection and training programs during its expansion at global level?
Frequency
 Achieving high retention rate of employees 16
 Attaining high profitability 10
 Achieving sustainability at international level 14
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Total 40
Frequency
· Adoption of marketing techniques · Implementation of HR practices
Interpretation: Among 40 respondents, 16 thinks enhancing recruitment, selection and
training programs increases the retention rate of employees working under Nestle whereas the
other 10 and 14 thinks it will help in achieving high profitability and sustainability in respective
manner.
Q6 Which barrier mostly affected to Nestle in completion of their aims
and objectives?
Frequency
 Inadequate time and funds 28
 Inappropriate methods adopted for recruitment and selection 12
Total 40
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Frequency
· Adoption of marketing techniques · Implementation of HR practices
Interpretation: 28 respondents thinks lack of time and funds restrict Nestle in achieving
their aims and objectives whereas the remaining 12 thinks using of inappropriate methods in
recruitment and selection of Nestle.
Q7) Dou you think HR function plays an important role in assisting
Nestle to meet international needs?
Frequency
 Yes 32
 No 8
Total 40
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Frequency
· Adoption of marketing techniques · Implementation of HR practices
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Interpretation: It is identified from the given pie chart that 32 respondents among 40
respondents that HR function plays an important role in driving Nestle to meet international
needs whereas the rest 8 respondents doesn’t think so.
Q8) What others aspect Nestle should focus to expand their business at
global level?
Frequency
 Political fluctuations 18
 Differences in cultural backgrounds 22
Total 40
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Frequency
· Adoption of marketing techniques · Implementation of HR practices
Interpretation: It is identified from the above pie chart that out of 40 respondents 22
respondents thinks Nestle need to understand the cultures of people so as to make their business
more successful whereas the remaining 18 thinks understanding of political fluctuations will be
the most required to understand.
Q9) What are the strategies that assist Nestle to meet international
requirements within given time period?
Frequency
 Adoption of marketing techniques 18
 Implementation of HR practices 22
Total 40
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Frequency
· Adoption of marketing techniques · Implementation of HR practices
Interpretation: Among 40 respondents, 18 respondents thinks using of marketing
techniques will help Nestle in meeting international requirements whereas the rest 22 people
thinks adoption of HR practices including recruitment, selection and training drives Nestle to
achieve international sustainability by meeting desired needs and requirements.
P6: Recommendations
It is clearly analyzed from the above analysis that Nestle need to focus on different aspects
which brings success towards them at international level. Here are some recommendations that
must be consider by Nestle:
 Nestle mainly need to focus on recruiting candidates outside of an organisation by using
various advertising techniques such as pamphlets, official website, social media etc.
 It also requires for an organisation to provide training programs at workplace instead of
sending employees to different fields outside of an organisation. Due to introduction of
advanced technologies and modern equipment, the employees need to be educated to
work on them which can be possible only when training will be provided at workplace.
 Nestle need to avail funds from different sources such as Banks as improving
recruitment, selection and training programs required huge amount of funds to invest.
 Nestle need to mainly emphasis on personal interview during recruitment and selection
process as this will enable manager to identify the different skills of candidates which can
be more helpful towards an organisation.
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 Nestle also requires to conduct PESTLE Analysis as well as understanding the cultures of
different nations in order to attain long term sustainability at international market.
TASK 4
P7: Reflection
During the research project which is based on the topic of “How do Nestle improve the
recruitment, selection and training of their employees to meet International requirements”. I have
learned lots of things such as importance of skills which are required to attain in order to carry
out an effective research work. These skills include communication, analytical, written skills etc.
I have noticed that I am lacking of some skills which I need to improve on. Apart from this, good
response from respondents makes easy for me to gather relevant data based on research topic but
due to having limited resources, I can take only 40 respondents as sample size.
Competency How I have developed in this area Why this will help me in the future
Analytical
skills
This skill can be developed through
undertaking a case study in which
analysis of complex situations are asked
to done.
This will help me to undertake the
research work for clients which
builds growth in my professional
career as a researcher.
Project
planning
This skill can be developed through
analysing the situations that may come
in the process of their execution. It can
be done through using analytical tools
such as PESTLE to analyse the
complexities that hinder project success.
This skill helps me in undertaking
the expansion project of different
business clients. Understanding of
each aspects required in project such
as cost, time, resources, quality etc.
help me to deal with them in more
effective and efficient manner.
Communicatio
n Skill
This skill can be developed through
taking participate in communication
classes and other group activities where
I can get opportunity to deal with others.
This skill will help me in getting
better response while carrying out an
appropriate research by
communicating with them in their
own language so that they feel
comfortable and provide accurate
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answers to my queries.
CONCLUSION
It is summarized from the above research study that an organization need to take lots of
actions to make its business at international level more successful. For this, first the manager
need to hire a researcher who brings valuable information towards them about the challenges and
issues that may come during expansion of business at international level. After this, an
organisation need to take actions on the basis of conclusion drawn by the investigator at the
ending stage of research taking support from different research techniques including primary and
secondary data, work breakdown structure and Gantt chart, preparation of project management
plan etc.
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REFERENCES
Books and Journals
Baylis, J., Smith, S. and Owens, P. eds., 2017. The globalization of world politics: an
introduction to international relations. Oxford University Press.
Brewster, C. and Hegewisch, A. eds., 2017. Policy and practice in european human resource
management: The Price Waterhouse Cranfield survey. Taylor & Francis.
Dittmar, K., 2015. Encouragement is not enough: Addressing social and structural barriers to
female recruitment. Politics & Gender 11(4). pp.759-765.
Fageha, M. K. and Aibinu, A. A., 2013. Managing project scope definition to improve
stakeholders’ participation and enhance project outcome. Procedia-Social and
Behavioral Sciences. 74. pp.154-164.
Huntington, J., 2018. Managing the Practice: Whose Business?. CRC Press.Julien, P. A.,
2018. The state of the art in small business and entrepreneurship. Routledge.
Letsoalo, E. M. and Mollel, N .M., 2016. From researching about farmers to researching with
farmers: Experiences of the University of Limpopo’s Centre for Rural Community
Empowerment (CRCE) in Limpopo Province, South Africa.J
Lundin and et. al., 2015. Managing and working in project society. Cambridge University Press.
Polonsky, M. J. and Waller, D. S., 2018. Designing and managing a research project: A
business student's guide. Sage publications.
Polonsky, M. J. and Waller, D. S., 2018. Designing and managing a research project: A
business student's guide. Sage publications.
Scott, D. J., Ditroilo, M. and Marshall, P. A., 2017. Complex training: the effect of exercise
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Online
Primary source and secondary source. 2018. [Online]. Available through;
<https://businesscasestudies.co.uk/food-standards-agency/market-research-and-
consumer-protection/primary-and-secondary-research.html>.
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APPENDIX
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APPENDIX II
Template for Performance Review to be attached with the report by the learner:
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