Managing a Successful Business Project: Nestle's HR Report

This report analyzes a business project centered on improving Nestle's recruitment, selection, and training processes. The introduction highlights the importance of effective business operations, particularly in a global context, emphasizing the need for proper planning and communication within multinational organizations. Task 1 outlines the project aims and objectives, focusing on enhancing recruitment, selection, and training to meet international requirements. It includes a project management plan covering cost, scope, time, quality, communication, risk, and resources, along with a work breakdown structure and Gantt chart. Task 2 involves small-scale research applying qualitative and quantitative methods to achieve the project's objectives, utilizing questionnaires to gather primary data from Nestle employees. Task 3 discusses appropriate tools and techniques for conducting research, analyzing the collected data, and providing recommendations and conclusions. Task 4 includes a reflection on the research process. The report aims to provide insights into improving HR practices within Nestle to better meet the demands of international operations.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Project aims and objectives....................................................................................................1
P2 Project management plan covering cost, scope, time, quality, communication, risk and
resources......................................................................................................................................2
P3 Produce work breakdown structure and Gantt chart..............................................................4
TASK 2............................................................................................................................................7
P4 Carrying small scale research apply qualitative and quantitative methods for aims and
objectives.....................................................................................................................................7
TASK 3............................................................................................................................................9
P5 Appropriate tools and techniques for conducting research....................................................9
P6 Provide appropriate recommendations with valid conclusion.............................................16
TASK 4..........................................................................................................................................17
P7 Reflection to know research aims and objectives while performing research.....................17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18
APPENDIX1..................................................................................................................................19
APPENDIX2..................................................................................................................................21
.......................................................................................................................................................22

INTRODUCTION
Managing business operations refers to the process through which business operations are
planned in better ad effective manner. There are any activities which has to be followed such as
marketing, purchasing, sales, hiring, etc. hence it is important to plan business operations
properly and in effective manner. In order to provide best services to consumers there is
requirement of proper planning related to sequential order of products and services. Mangers has
to communicate roles and responsibilities properly to employees, so they will aware about their
code of conduct and ethical working style (Basu, 2017). This report is based on Nestle which
deals in confectionery sector. This organisation was established in 1866 having head quarter in
Switzerland. In this report, there is discussion about improvement in recruitment, selection and
training process of multinational organisations while operating in more than one country. This
report covers project aims and objectives with time frame, different tools and techniques for
meeting aims and objectives. This also en- lights on proper recommendations and conclusion and
at last there is reflection regarding pros and cons in order to achieve aims and objectives.
TASK 1
P1 Project aims and objectives
Globalisation is the process under which integration and interaction is possible between
different resources, individuals, finance, etc. Hence at global level, there is requirement of
different aspect which assist to expand business at international level. There is difference in
working style of organisation while they are operating in more than one country. Nestle is the
organisation which deals in chocolates, baby food, etc. and there are many competitors in similar
field. Hence it is essential to work in dynamic manner through which association can get best
outcome from it. There is requirement of employees which are working at international level and
able to coop up with external market (Cleden, 2017).
Title:
“To determine ways through which multinational companies can improve the
recruitment, selection and training of their employees to meet International requirements.” A
study on Nestle.
Aim:
1

“To determine ways through which multinational companies can improve the
recruitment, selection and training of their employees to meet International requirements.” A
study on Nestle.
Objectives:
 To understand the concept of recruitment, selection and training.
 To analyse the strategies through which Nestle can improve their recruitment, selection
and training of their employees to meet international requirements. To determine the benefits Nestle will achieve with proper recruitment, selection and
training of employees.
Questions
 Do you understand the concept of recruitment, selection and training?
 What are the strategies through which Nestle can improve their recruitment, selection and
training of their employees to meet international requirements?
 What are the benefits Nestle will achieve with proper recruitment, selection and training
of employees?
P2 Project management plan covering cost, scope, time, quality, communication, risk and
resources
Project management is the legal document which provides complete information about
strategies through which project can be completed within specified time. Managers of Nestle are
thinking to improve their recruitment, training and selection methods, hence there is requirement
of proper communication about working style, targets time scale, etc. through which team mates
can perform their operations. There are different aspects which has to be considered by project
management such as time, finance, resources, etc. with the help project can be completed with
aims and objectives. There are many workers working under this project so with the help of
project management plan, they are aware about working style and team leader have knowledge
about progress rate as well. This document assist in reducing negative outcome because activities
are performed with proper schedule (Dutta and Bose, 2015). In case of negative impact, it is easy
to identify flaws and hence corrective actions can be taken.
Cost- There is requirement of some cost as stationary, library fees, internet cost,
communication technique, etc. While conducting this investigation. So budget is setted to
achieve it. Budget set to complete this project is £ 450. While mangers of Nestle also requires
2

cost of hiring, selecting and training of workers. As there are different ways to train and select
candidates so mangers has to select best method to conduct it. This also requires budget of £
1250.
Scope- Scope of this project is wide because this provides complete information about
selecting training and recruitment of individuals at international level, so this can be used for
further studies. While with making strategies for improving selection, recruitment and training
process of individuals at international level, then this increase scope of growth and development
of business and it can outshine at international level. Managers of Nestle get ways through which
they can hire best personnel to outshine at international level (Hillson, 2017).
Time- Time is required to perform different actions associated with conducting project.
While conducting this project, there are different activities such as introduction, setting aims and
objectives, etc. which assist in achieving aims and objectives. Time required to complete this
investigation is around 10.5 weeks. While in case of Nestle, there is requirement of proper time
through which they can select best approach for recruitment, selection and training of
individuals. This requires time of 1 year to implement it properly and in successful manner. This
requires time of 1 year.
Quality- Quality of this project is up to the mark because this is done with proper use of
tools and techniques. When quality of project is up to the mark, then this gives complete
information about topic and reader is able to enhance its knowledge. While in context of Nestle,
when individuals are selected through best approach and training is provided to them, then
working style of overall organisation gets improved. This makes good brand image of Nestle in
industry and they can outshine at international level.
Communication- There is requirement of proper communication among team mates
while conducting this project. There are many activities which has to be performed by different
individuals hence it requires communication among workers through e- mail, social media,
telephonic communication, etc. While for Nestle there is requirement of communication among
HR manager and other employees regarding training, selection and recruitment criteria, etc. This
makes proper communication flow within organisation and they are able to understand plans and
policies planned by HR manager (Jeston, 2014).
Risk- Conducting project is risk approach because there are many activities which has to
be performed one after other and within specified time. Hence there is risk of data loss and
3

leaking of confidential information. While in case of Nestle, there are possibilities that sometime
workers are not ready to accept changes and learn through training. This affects working
efficiency and productivity of employees.
Resources- There is requirement of different resources such as labour, finance, etc. for
conducting this project. While for managers of nestle, there is requirement of human resource,
finance, etc. which assist in improving selection, recruitment and training programme for
workforce.
P3 Produce work breakdown structure and Gantt chart
Work break down structure is the main tool through which business operations are
performed in better and effective manner. This is important and significant for understanding
whole project because this distributes whole activities in different deliverables. Team mates are
able to understand how to complete whole task and this makes clear bifurcation in project
activities so team mates are able to understand it properly (Kendrick, 2015). In work break down
structure, there is visual representation of activities in small chunks, so whole project can be
completed within specified time.
Gantt chart is the graphical representation of project activities with their respective time.
There are many activities to complete whole project which are specific and understood through
bars. It assist project manager to determine starting and end time of project activities. Hence with
the help of Gantt chart, mangers are able to understand different research activities, progress
4

rate, sequential of research activities, etc. through which aims and objectives can be achieved
(Nicholas and Steyn, 2017).
5

6

TASK 2
P4 Carrying small scale research apply qualitative and quantitative methods for aims and
objectives
In order to make project effective and appropriate, there is requirement of different tools
and techniques which makes study authentic and reliable. Some research aspects are discussed as
under-
Qualitative research- Qualitative investigation is the method through which information
is communicated through graphs and charts. This provides information about human behaviour
and beliefs of individuals. This provides reason behind specific opinion, hence this is correct and
accurate information (Patanakul, 2015).
Quantitative research- Quantitative investigation is done with the help of statistical data
and techniques. This research methods gives information considering actual techniques hence it
is complex to predict.
There is requirement to collect data on the basis of which outcome can be provided to
individuals. Hence data is collected through two sources i.e. primary and secondary source. They
are discussed as under-
Primary source- Primary information is collected from individual with personal
interaction with individuals. This gives relevant and personal information as shared by
respondents. Questionnaire, personal interview focus group etc. are used to collect primary
information. But in this report, questionnaire is used.
Secondary source- Secondary information is collected through online sources, books,
journals, newspaper, etc. with the help of which project manager get complete knowledge about
globalisation and its impact. If there is change in external market trends, then this en- lights
individual about it and manager can implement it.
In this investigation, qualitative research method is used to conduct this investigation.
Information is collected through primary source with questionnaire (Polonsky and Waller, 2018).
This is the way under which some questions related to research topic are selected to collect their
views from individuals. Respondents are 20 employees of Nestle from whom primary
information is collected.
7

QUESTIONNAIRE
Name
Employee Id:
Department:
Q1. Do you know about the concept of selection, training and recruitment ?
A. YesB. No
Q2. Do you satisfied with current selection, training and recruitment style of Nestle?
A. Yes
B. No
Q3. Why is it important to have best candidates at Nestle while operating at global level?
A. Reliability and stability
B. Able to provide best services to consumers
C. To expand product and market line
Q4. What is the importance of training, recruitment and selection for Nestle?
A. To achieve stability in organization
B. To provide satisfaction to employees
C. Reduces wastage and increase productivity
Q5. What will be impact of improvising training, recruitment and selection methods for
workforce of Nestle?
A. Positive
B. Negative
Q6. Do managers of Nestle face any issue while they are recruiting from different
countries?
A. Yes
B. No
Q7. What are the important aspects which has to be taken in mind while selecting a
candidate for Nestle?
A. Qualification
B. Practical knowledge
8

C. Skills
D. All of the above
Q8. What are the strategies through which managers of Nestle can improve their
recruitment, selection and training approaches?
A. Regular communication with employees
B. Feedback from leaving workforce
C. Flexible working environment
D. Flat organizational structure
Q9. Recommendation ways through which managers of nestle can improve recruitment,
training and selection techniques?
TASK 3
P5 Appropriate tools and techniques for conducting research
Theme 1: Concept of selection, training and recruitment
Q1. Do you know about the concept of selection, training and
recruitment ?
Frequency
Yes 25
No 5
9

Interpretation- As per above shown graph, it is clear that out of 30 employees, 25
candidates have knowledge about selection, training and recruitment. While 5 employees does
not have knowledge. Hence it is interpreted that managers of Nestle have to make strategies
through which they can communicate about these aspects to remaining people as well as they are
able to get complete knowledge about it.
Theme 2: Satisfied with current selection, training and recruitment style of Nestle
Q2. Do you satisfied with current selection, training and
recruitment style of Nestle?
Frequency
Yes 20
No 10
10
Yes No
0
5
10
15
20
25
25
5
Frequency