Nestle: Globalisation, Recruitment, Selection, and Training Analysis

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This project delves into Nestle's approach to employee recruitment, selection, and training within the context of globalization. It begins with an introduction to globalization and its impact on businesses, followed by a project plan outlining the aims, objectives, and research questions. The project management plan includes cost estimations, scope definition, timeframes, quality considerations, communication strategies, risk assessments, and resource allocation. A work breakdown structure and Gantt chart are developed to organize tasks and timelines. The research methodology incorporates both qualitative and quantitative methods, detailing data collection sources. The project aims to understand how multinational companies like Nestle improve their recruitment, selection, and training to meet international requirements, providing a comprehensive analysis of Nestle's practices and their effectiveness in a globalized market.
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GLOBALISATION
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INTRODUCTION
Globalisation is the most prevailing term in present business world where it enhances the
integration of economies and societies. This process helps in exchange of information,
knowledge, workforce, technology and other resources (Jeske and Shultz, 2016). The
organisation which is to be considered for this research is Nestle that has commenced its
business operation from the year 1866 and serves the products and services of food processing
industry. This investigation will focus on devising project aims and objectives. It will make a
management plan for the project. The research will also concentrate on developing and making
Gantt chart and work break down structure so that specified time frame can be depicted against
each activity. Furthermore, the mini research will be conducted with the help of qualitative and
quantitative technique. The later part will communicate the suitable interpretations and reflect
upon the significance of conducting the research and self acquisition and performances.
TASK1
P1. Goals and objectives of the project for Nestle.
TITLE:
To study the approaches through which multinational companies improve the
recruitment, selection and training of their employees to meet International requirements.” A
case study on Nestle.
INTRODUCTION
Globalisation is a concept which enriches the free movement of goods and services,
labour, finances, technologies and other resources between different countries. Globalisation is a
term which is creating opportunities and barriers both for the sustainable development. This is a
continuous process through which a link can be establish between human beings, cities,
countries, regions, etc. By adopting this process, the companies are working immensely in order
to expand their businesses (Gupta and Jain, 2014). This provides an opportunity to sell the
products and services to the global business market in order to develop the reputation and brand
image of the business enterprise to the world. Furthermore, the globalisation of business is one of
the key concept which helps the organisation in improving the line of profitability. The
emergence of multinational companies performs a crucial part in deepening the procedure of
globalisation. For the purpose of minimisation of burden of tax and avoid regulation has
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generated the need for globalising the business. The recruitment is concerned with the procedure
of exploration for a perspective candidate and creating a need in them to apply for the vacant and
empty job position for the organisation. The selection is broad process which involved multiple
steps for selecting a candidate who fits best for the vacant job position in a multi national
company. The term training is concerned with providing guidance and learning potential to the
individuals so that they can work with full confidence and capabilities such that the business
goals and objectives of the Nestle can attained effectively and efficiently.
AIM:
“To study the approaches through which multinational companies improve the
recruitment, selection and training of their employees to meet International requirements.” A
case study on Nestle.
Objectives:
To interpret the concept of globalisation.
To examine the influence of recruitment, selection and training methods on Nestle.
To determine the international requirements for the candidate to work in Nestle.
Research questions
Do you have any idea about the conceptualisation of globalisation?
What will be the influence of recruitment, selection and training methods on Nestle?
What will be the determinants for international requirements for the candidates to work in
Nestle?
P2. Project management plan for Nestle.
Concept of planning is a important component which provides an outline for reaching the
organisation to the greater heights and success (Gamage, 2014). This process helps the project
manager to think in advance and develop the suitable plans for future which will support the
business enterprise in achieving the set and desired targets for the betterment of the future
growth and success of the company. Therefore, the project management plan is the formal
document which consist of the business objectives and the manner in which they can be
accomplished. Therefore, the project management plan is a formal written document which
contains all the relevant terms and conditions which performs an essential part in executing,
implementing and monitoring the project plans. This plan always requires a formal approval
from the authorise individuals before implementing and executing any action. The business
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enterprise will take into consideration the numerous constituents which will help the Nestle in
proper conduction of plan and they are:
Cost: The cost is a term which refers to the sum of amount or expenses which is to be
incurred so that business enterprise can achieve the set and desired targets in a effective
and efficient manner. It plays a crucial role in Nestle because planning for each and every
activity will require to funds and estimation for the same is essential so that activities can
be conducted effectively and efficiently in conducting the research so that the company
can achieve the desired and set goals. Therefore, the total estimated cost required to
complete the investigation will be estimated at £200. and the cost required by investigator
in order to meet the every day expenses like travelling, internet, etc. will be £70.
Scope: Scope of the business is referred to as an integral part of the project plan and is a
written document which is created by considering the input from the project plan
(Foroughi and. et. al., 2016). This provides a commitment that the project is defined
accurately and mapped as per the requirements. It allows the project managers and
supervisors in order to allocate the correct quantity of work such that the business
objectives and aims can be attained successfully.
Time: The time is referred to as total estimated schedule and period of time which will be
required to complete the project. It is another important elements because every research
is temporary in nature and is produced for a particular objectives. Therefore, the total
time required in order to complete the project or research is 8 weeks while time required
by researcher in order to complete the investigation is 4 weeks.
Quality: When the project plan developed by Nestle will be executed and initiated then
one of the important element which they will consider is quality. It is very crucial that the
investigation generates the results which are of superior quality and easily measurable.
For this purpose, the project will have concern relating to the reliability, accuracy,
performance, etc. which will depict that the project is of higher quality. Whereas, the
investigator will necessitate that the gathered information is of authenticity, reliability,
true and fair which will help in accomplishing the future actions for the project.
Communication: The communication is the element which helps in transmitting the
important information between different individuals (Ekwoaba, Ikeije and Ufoma,
2015). Without effective communication, Nestle cannot achieve the desired targets set for
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the company future growth and success. Therefore, company will required to organise
different methods for communications like meetings, presentations, seminars, etc. while
researcher will require tools like telephone, video calls, conferencing, internet
connections, etc. to communicate effectively.
Risk: The term risk is defined as an unanticipated occurrence or event which can harm
the business. There are various types of risks and it is very important for the Nestle to
estimate them in advance so that proper and effective plan can be devised. Therefore,
Nestle will get affected by the uncertain events like changes in political, economic,
social, technological or environmental changes which can affect the operations and
functioning of the company. Whereas, the risk associated with the researcher is the lack
of confidentiality of data, poor management of information, etc.
Resources: The resources are those elements which are essentially required by the Nestle
in order to achieve the desired objectives effectively and efficiently (Brewster and
Hegewisch, 2017). There are various resources which will be needed in Nestle such as
expertise workforce, machines and equipments, finances, technologies, etc. whereas
investigator will required resources like funds, knowledge, effective interpersonal skills,
etc. so that the research can be conducted properly.
Therefore, project management plan is a broad concept which involves multiple elements
in it. By taking into consideration those elements, it assures that the things which is being
delivered is correct and transmits the actual worth over the opportunity for the businesses.
Furthermore, there are proper guidelines and objectives through which a pathway is developed
for executing strategic goals and objectives.
P3. Work break down structure and Gantt chart.
Work break down structure: The work break down structure is the procedure of
dividing the large and complex tasks and projects into the smaller and simpler tasks such that it
can easily be accomplished by the individuals. It is a hierarchical structure model which shows
the break up of larger tasks into smaller ones. It is very advantageous for the Nestle to use this in
its operations and functioning (Armstrong, Landers and Collmus, 2016). This concept helps in
assigning the budgets and their allotment to the top level of the work break down structure. This
further helps in identifying the risk associated with the project. The success of the Nestle can
easily be measured with the help of effectiveness and efficiency of the work break down
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structure. This supports in specifically defining, assembling and covering the summary of
complete project. One of the main benefit of using the WBS is to improve and boost the
productivity of the work at workplace. This helps in assisting the identification of various skills
which are required to complete the project with the decided time frame.
Gantt chart: A Gantt chart is the most commonly used term in present business world
where it helps in showing various activities in response to against each time schedule. In this,
each activity is represented on bar and on left corner of the chart, the list of various activities are
displayed and the top portion displays the time scale for each activity. It is a very useful
approach for tracking project schedules (Alcser and. et. al., 2016). Thus, this will support the
Nestle in complete and clean creation of project tasks and useful in devising time management
for each activities. This further depicts in proper allocation and usage of resources so that the
business organisation can work effectively and attain the desirable aims and motives for the
company. By producing Gantt chart Nestle will be able to organise the different activities in
relevant order and the Nestle will be known to what is going in the environment. It will further
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improve the decision making and team cohesiveness. The breakdown of work between different
activities helps in avoiding overloading of resources.
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TASK2
P4. Small scare research by using qualitative and quantitative methods.
Qualitative research: The qualitative investigation is the research which gathers data
with the help of open ended and arguable abstraction. By conducting this investigation, the
investigator will be able increase apprehension of the fundamental explanation, sentiment and
motivations. This type of investigation is done by observation methods, focus groups, etc. Thus,
the collected information from this method helps in generating information regarding the human
behaviour.
Quantitative research: The quantitative research is one where the numerical ans
statistical data is used to derive the results and outcomes (Ahmed, 2015). This investigation is
used to quantity the behaviours, attitudes, opinions, etc. of the group of the people. This research
is easily measurable and have the ability to generate the authentic results. By obtaining
information through this methods, will help in gathering information while discovering facts
about the social aspects.
Sources of data collection
Primary data collection method: The primary data collection methods is related with
the gathering of subject matter for the first time by the investigator and using that information for
conducting the research. By using this method, the research can be conducted proper because the
fresh information will be used under it. The different types of primary data collection methods
are interview, questionnaire, survey, etc.
Secondary data collection method: The secondary data collection method is the way
from which the investigator makes use of already collected information and such information is
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derived from internet, journals, newspaper, magazines, etc. Under this, the information has
already been collected and investigator makes use of it in order to derive the results (Abraham
and. et. al., 2015).
Therefore, in this research, the researcher will use the primary data collection method in
which questionnaire will be used for conducting the investigation. Furthermore, the qualitative
research has been used. This research will be conducted on sample size of 40 people.
QUESTIONNAIRE
NAME:
AGE:
GENDER:
Q1. Do you have any idea about the conceptualisation of globalisation?
A. Yes
B. No
Q2. What will be the influence of recruitment, selection and training methods on Nestle?
A. Positive
B. Negative
Q3. What will be the determinants for international requirements for the candidates to
work in Nestle?
A. Effective communication skills
B. Higher education
C. International working experience
D. All the above
Q4. What will be best methods for recruiting a candidate for Nestle in improving the
position in global world?
A. Internal
B. External
Q5. Does the selection process is lengthy when selecting a candidate for international
requirements?
A. Yes
B. No
Q6. Is it important to provide training to the candidate to improve the performance of
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employees?
A. Yes
B. No
Q7. How latest technology helps in improving the methods of recruitment, selection and
training to the employees in multinational companies like Nestle?
A. Better selection
B. Maximises output
C. Minimises cost
D. All the above
Q8. What are the latest recruitment methods used by Nestle?
A. Online/ Video interview
B. The job board
C. Social media
D. All the above
Q9. What will be the impact of providing training in multinational companies like Nestle?
A. Enhances life long learning
B. Generates the potential
C. Both
Q10. Any recommendation for improving the training, recruitment and selection process.
TASK3
P5. Analyses and interpretation of investigated information.
THEME1: Conceptualisation of globalisation
Do you have any idea about the
conceptualisation of globalisation?
Frequency
Yes 35
No 5
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Interpretation: From the above graph it has been summarised that out of 40 people, 35
have knowledge about the globalisation because they have interest in the market and are
involved in businesses as their occupation while 5 have no idea about this because they are
uneducated.
THEME2: Influence of recruitment, selection and training methods on Nestle
What will be the influence of recruitment,
selection and training methods on Nestle?
Frequency
Positive 32
Negative 8
Yes No
0
5
10
15
20
25
30
35
35
5
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Interpretation: From this graph it has been concluded that out of 40 respondents, 32
believes that recruitment, training, and selection methods will have positive influence on the
Nestle because this will help in hiring best candidate for the job, and by providing training the
employees will be able to enhance their learning abilities continuously which helps the Nestle in
accomplishing business goals and objectives effectively and efficiently. While 8 says that it will
have negative impact because lot of cost will be incurred and the desired result is uncertain.
THEME3: Determinants for international requirements for the candidates to work in
Nestle
Positive Negative
0
5
10
15
20
25
30
35 32
8
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What will be the determinants for
international requirements for the
candidates to work in Nestle?
Frequency
Effective communication skills 5
Higher education 10
International working experience 5
All the above 20
Interpretation: From this, it has been interpreted that our of 40 people, 5 assumes that
internation requirements for candidates must have effective communication skills so that they
can communicate in different languages with different culture and beliefs of customers. 10
people believes that higher education is more important because without proper qualifications no
one can be hired at international level. 5 people assumes internation working experience is more
important while major portion that is 20 assumes that all the points are important.
Effective communication skills
International working experience
0
2
4
6
8
10
12
14
16
18
20
5
10
5
20
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THEME4: Methods for recruiting a candidate for Nestle in improving the position in
global world
What will be best methods for recruiting a
candidate for Nestle in improving the
position in global world?
Frequency
Internal 5
External 35
Internal External
0
5
10
15
20
25
30
35
5
35
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Interpretation: From this, it has been summarised that out of 40 people 5 says internal
recruitment is best for hiring a candidate for Nestle at global level because this will minimise the
cost and the company will be aware about the skill and abilities of the candidate. While majority
that is 35 people believe that external method is best because it will bring fresh, new and
innovative talent for the organisation.
THEME5: Selection process is lengthy when selecting a candidate for international
requirements
Does the selection process is lengthy when
selecting a candidate for international
requirements?
Frequency
Yes 35
No 5
Yes No
0
5
10
15
20
25
30
35
35
5
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Interpretation: From this graph, it has been concluded that out of 40 people, 35 believes
that the selection process is lengthy because it involves various steps while 5 believes that it is
not lengthy because according to them perspective candidate can be hired through that process
only.
THEME6: Important to provide training to the candidate to improve the performance of
employees
Is it important to provide training to the
candidate to improve the performance of
employees?
Frequency
Yes 30
No 10
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Interpretation: From this, it has been summarised that out of 40 people, 30 believes that
training improves the performance of the employees because this enhances their learning abilities
while 10 believes that it does not improve their performance because of poor trainers and hectic
working schedules makes them tired.
THEME7: Latest technology helps in improving the methods of recruitment, selection and
training to the employees in multinational companies like Nestle
How latest technology helps in improving
the methods of recruitment, selection and
training to the employees in multinational
companies like Nestle?
Frequency
Better selection 8
Maximises output 4
Minimises cost 6
All the above 22
Yes No
0
5
10
15
20
25
30
30
10
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Interpretation: From this, it has been summarised that out of 40 people, 8 believes, that
by using latest technology better candidate can be selected because it taps large number of
candidates. 4 believes that it improves the output while 6 believes that it reduces the cost.
Therefore, the majority of the people that is 22 assumes that all the points are important because
technology makes every work simpler and generates better results.
Better selection
Maximises output
Minimises cost
All the above
0
5
10
15
20
25
8
4
6
22
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THEME8: Latest recruitment methods used by Nestle
What are the latest recruitment methods
used by Nestle?
Frequency
Online/ Video interview 5
The job board 4
Social media 5
All the above 26
Online/ Video interview
The job board
Social media
All the above
0
5
10
15
20
25
30
5 4 5
26
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Interpretation: From this, it has been concluded that out of 40 people, 5 considers video
interview as the latest recruitment method because Nestle can take interview of a candidates
from any part of the world at any time with the help of internet. 4 assumes the job boards and 5
says social media are the latest methods of recruitment used by Nestle. But majority of the
people 26 believes that all the methods are important.
THEME9: Impact of providing training in multinational companies like Nestle
What will be the impact of providing
training in multinational companies like
Nestle?
Frequency
Enhances life long learning 10
Generates the potential 5
Both 25
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Interpretation: From this, it has been summarised that 10 people believes that training
will enhance the life long learning because learning is continuous process. 5 assumes that it
generates the potential of the individual which makes them work with full efforts and potential
while 25 says both because training helps in improving both the points.
P6. Communicate appropriate recommendations.
From the above research it has been recommended that Nestle must concentrate on
improving it recruitment, selection and training methods in order to improve the international
requirements and performances of the employees. For this purpose, the below are the points
which are recommended to the Nestle on the basis of above analyses:
The Nestle should concentrate on those selection procedures which not only helps in
identifying the perspective candidate but also makes the process simpler and short. The
lengthy procedure consumes a lot of time for the company which can incur extra cost as
well.
The company should focus more on external recruitment processes because with this,
they can easily tap in new and innovative workforce who posses latest skills and have
more critical thinking ability.
The company should regularly encourage the employees to work for the accomplishment
of business goals and objectives. For this the company should identify the kind of
Enhances life long learning
Generates the potential
Both
0
5
10
15
20
25
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training required to develop the workforce and then devise the suitable training sessions
which helps them in developing themselves.
TASK4
P7. Reflection on the importance of undertaking the research and own experience.
The above research conducted was for the purpose to study the approaches through which
multinational companies improve the recruitment, selection and training of their employees to
meet International requirements.” A case study on Nestle. This research was conducted on 40
respondents by using the primary data collection method in which I have used questionnaire
method. Conducting the research was not easy for me because it has taken lot of time and I have
suffered from the problem of lacks of funds. Furthermore, many times, I lose my patience level
and think of giving up the research but my inner will and power has helped me in successfully
accomplishing the research.
Own performance
Skills Importance How it can be developed?
Communication skill This skills is important
because while conducting
primary research, the data can
only be collected with proper
reliability and authenticity
when the researcher will have
communication skills. It
becomes important to
communicate effectively with
respondents such that they can
show interest in answering the
questions.
It can be developed by
attending various seminars,
vocabulary development
sessions, group discussions,
reading books, etc.
Time management skills The time management is
important because every
research is temporary in nature
and it is crucial to complete it
This can be improved by
taking into consideration the
various time management
strategies like dividing the
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within the time frames. work, prioritising the work,
etc.
CONCLUSION
From the above conducted research it has been interpreted that, the companies which
operate in global world needs to concentrate on improving the recruitment, selection and training
methods. When these methods will be improved then the multi national companies will be able
to improve the performances of their employees such that they will fit best for working in global
business world. Working at global level is not easy because individuals requires proper training
and also multinational companies have to focus on recruitment and selection methods such that
they will be able to hire a best person who poses all the abilities and skills required for operation
in global world.
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REFERENCE
Books and Journals
Abraham, M.,and. et. al., 2015. A Review of Smes Recruitment and Selection Dilemma: Finding
a'Fit'. The Journal of Developing Areas.49(5). pp.335-342.
Ahmed, R., 2015. Employee Recruitment and Selection Procedures of NGOs in Bangladesh: A
Study on BRAC. Asian Business Review.2(1). pp.24-30.
Alcser, K., and. et. al., 2016. Interviewer recruitment, selection, and training. Guidelines for best
practice in cross-cultural surveys. Survey Research Center, Institute for Social
Research, University of Michigan, Ann Arbor.
Armstrong, M. B., Landers, R. N. and Collmus, A. B., 2016. Gamifying recruitment, selection,
training, and performance management: Game-thinking in human resource
management. In Emerging research and trends in gamification(pp. 140-165). IGI
Global.
Brewster, C. and Hegewisch, A. eds., 2017. Policy and practice in european human resource
management: The Price Waterhouse Cranfield survey. Taylor & Francis.
Ekwoaba, J. O., Ikeije, U. U. and Ufoma, N., 2015. The Impact of Recruitment and Selection
Criteria on Organizational Performance.
Foroughi, C. K., and. et. al., 2016. Placebo effects in cognitive training. Proceedings of the
national Academy of Sciences.113(27). pp.7470-7474.
Gamage, A. S., 2014. Recruitment and selection practices in manufacturing SMEs in Japan: An
analysis of the link with business performance. Ruhuna Journal of Management and
Finance.1(1). pp.37-52.
Gupta, R. and Jain, T., 2014. Role of recruitment and selection policies in central co-operative
banks. Abhinav-International Monthly Refereed Journal of Research In Management &
Technology.3. pp.74-79.
Jeske, D. and Shultz, K. S., 2016. Using social media content for screening in recruitment and
selection: pros and cons. Work, employment and society.30(3). pp.535-546.
Keep, E., 2014. Corporate training strategies: the vital component?. New Perspectives, pp.109-
125.
Landers, R. N. and Schmidt, G. B., 2016. Social Media in Employee Selection and Recruitment.
Theory, Practice, and Current Challenges. Cham: Springer International Publishing
AG.
Noe, R. A., and. et. al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Patterson, F., Zibarras, L. and Ashworth, V., 2016. Situational judgement tests in medical
education and training: Research, theory and practice: AMEE Guide No. 100. Medical
teacher.38(1). pp.3-17.
Russell, S. and Brannan, M. J., 2016. “Getting the Right People on the Bus”: Recruitment,
selection and integration for the branded organization. European Management
Journal.34(2). pp.114-124.
Saifalislam, K. M., and. et. al., 2014. Human Resource Management Practices: Influence of
recruitment and selection, and training and development on the organizational
performance of the Jordanian Public University. Organization.3. pp.1-08873.
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Waxin, M. F.,and. et. al., 2018. Workforce localization in the UAE: recruitment and selection
challenges and practices in private and public organizations. The Journal of Developing
Areas.52(4). pp.99-113.
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APPEMDIX
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