How Nestle Improves Recruitment, Selection and Training of Employees

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This report delves into Nestle's strategies for employee recruitment, selection, and training, aiming to identify improvements to meet international requirements. The report begins with an introduction outlining the aims, objectives, and research questions. It covers project management aspects including a project management plan, work breakdown structure (WBS), and Gantt chart. The research methodology involves both qualitative and quantitative methods, including data collection techniques. The report also examines Nestle's recruitment, selection, and training practices, including internal selection, skill tests, and training methods. A literature review provides context, and the report concludes with recommendations based on the research and analysis of the collected data. The project scope is significant as it will help an organization to meet international requirements within a given time frame, and trained employees help an organization in its growth and success at an international level.
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Managing a
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Contents
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Aims and objective.................................................................................................................1
P2 Project Management Plan.......................................................................................................3
P3 Work break down structure and Gantt Chart..........................................................................4
TASK 2............................................................................................................................................6
P4 Small scale research by applying the qualitative and quantitative method............................6
TASK 3............................................................................................................................................8
P5 analysing the research and data by using appropriate tools and techniques...........................8
P6) Recommendations...............................................................................................................17
TASK 4..........................................................................................................................................17
P7 Reflect on the value of undertaking the research to meet stated objectives...................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
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TITLE
To identify how multinational companies improve the recruitment, selection and training
of their employees to meet International requirements. A study on Nestle.
INTRODUCTION
Recruitment can be sated as hiring the best and qualified candidate out of the poll of
applicant for the vacant post. Whereas, selection can be sated as choosing the appropriate
candidate out of the selected shortlist candidate. This report is based on Nestle which came into
existence in the year 1866. It is situated in Vevey Switzerland. This assignment covers project
management plan, Gantt chart and WBS as well as discuss aims and objective of the report.
Various types of data analysis is studies so that best one can be used for the investigation in the
market place.
TASK 1
P1 Aims and objective
Nestle is a Swiss multinational food and drink company serving it's services across the
globe. This is the largest food business enterprise in the global village. It was founded by Ulf
Mark Schneider and provides subsidiaries like, Nestle purine pet care company, Nespresso etc.
Main aim of this project is “To analyse some ways by which Nestle can improve
recruitment, selection and training process for their employees and its importance in fulfilment of
international requirements.
Research Objectives
To learn about the phenomena of employee's recruitment, selection and training process.
To identify ways for improvement of employee's recruitment, selection and training
process. To determine importance of skilled and talented workforce in fulfilment of international
requirements.
Research questions
What are the phenomena of employee's recruitment, selection and training process.
What are the ways for improvement of employee's recruitment, selection and training
process.
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What are the importance of skilled and talented workforce in fulfilment of international
requirements.
Limitation of project: There are different challenges which are witnessed at the period of
doing the research. One of the main limitations or risk is the time. The research topic is vast and
for acquiring the accurate response, specific time is needed by investigator. So in the entire it
can be
explained that time is not sufficient for the entire project.
Project Scope: This project has large scope because it will help an organisation in
fulfilment of international requirements within given time duration. Trained employees help an
organisation in its growth and success at international level.
Part 2
a) Internal selection: Nestle hire employees from within the firm so that within less time
appointed nominee can grab all the rules and regulation. As well as it requires less paper work
and time to explain each and every thing in details. By doing so productivity and probability
ratio is increased at a large scale in the market place (Basak, and Khanna, 2017)
Skill test: In this MCQ (multiple choice question) questions are given to the nominee in
order to check their abilities and capabilities for the vacant post. It helps the firm to check their
level of knowledge for the post. By doing best employee is selected for the post.
Test interview: Nestle conduct test interview for the applicant so that their skills and
knowledge regarding the post can be examined effectively. Here various rounds are carried out
so that their patience level and other abilities can be tested closely in every stage.
B) Cost of selection process:
The total cost required is estimated to be 190000 pound by Nestle. From the available
funds organization will be carrying out various activities such as, marketing, research work,
production, promotion etc. Here, the chart plans all the details which are explained as :
Total Forecasted Budget
Particulars 2017-2018 ($)
Catalogues 90000
Training cost 65000
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Technology expenses 20000
Promotion 9500
Research and Development 5500
Total Cost 190000
Part B
On the Job training: This kind of training involves accurate learning by performing the task or
activity.
Off the Job training: It is a type of training which involves the training of workers outside the
job location.
Along with this both types of training are essential which will help an organisation to
train their workers and gain better outcomes at international level.
LITERATURE REVIEW
Recruitment
According to Crane and Matten, 2016, Recruitment is the procedure of hiring best qualified
candidate for the particular job. In this company first determine the needs of the company in
respect of required manpower and then recruit or hire best and skilful candidates for particular
job. Nestle hire qualified individuals by attracting potential candidates and selecting them for the
particular job role so this will helps to raise its productivity by providing qualified individual for
the organisational contribution. This company is prefer both internal as well as external source of
recruitment. Managers and HR of the nestle company hire the required personnel for the
organisation.
Selection
According to Davies and Hughes, 2014, The selection is the procedure of selecting the
individual for the particular job role by taking interview or evaluating the candidates on the basis
of specific criteria such as experience level, qualification etc. Nestle select the best suited
candidates for the particular roles that is need to be performed by the selected individuals. Nestle
hire candidates on the basis of three rounds that includes online intelligence test, telephonic
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interview and the last one is face to face interview. This procedure of selection is very useful for
the nestle to hire best suited candidates with required skills, knowledge and qualification.
Training
According to Oakes, 2016, Training means developing the required skills so that individual
can perform his task and duties in organisation more effectively. Training can bring individual in
that position in which they able to perform their job correctly. Nestle mostly follows on the job
training. This method of training is very essential for the nestle because it provides all the
knowledge and skills to the employees which are necessary to perform particular given task.
Nestle also conduct purpose-oriented training for the employees which is given for the particular
purpose or reason.
P2 Project Management Plan
Project Management plan is a formal and a approved document which is determined as a
blue print that covers various aspects of the project such as scope, cost, quality. Time , resources
which are required by the investigator in carrying the project activities in proper manner
(Bertels, Koen and Elsum, 2015).
Cost It is the crucial factor which needs to be
considered in order to conduct the project
activities in a proper manner. It has been
analysed that in order to complete the project
activities in a proper manner around £100
should be realized for executing the research
activities in a proper manner.
Scope Conducting this project has a wider scope
as it will enhance the knowledge of the
researcher towards the proper methods of
recruitment, selection and training
methods . It will also provide analyses
about the benefits of improving the training
facilities to the employees.
Time It is the crucial element, which needs to be
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considered while completing the project
activities in a proper manner. It order to
complete the research activities it will
require 7 weeks of time so as to
successfully manage the project
components in a better manner.
Communication It is the important and other crucial aspect
of the project management plan which is
concerned to proper communication
between the researcher and the respondents
so as to fulfill the project activities in a
appropriate way. Therefore in order to
conduct research activities researcher
should use face to face conversation with
the colleagues, and sending e-mails to the
organization to so as to analyses the data in
a effective a manner (Crane and Matten,
2016).
Risk In order to execute the project activities it is
necessary for the mangers to analyses the risk
which is associated while conducting the
research. Therefore researcher faces various
risk while conducting the business activities in
a proper manner. Risk such as inadequate
finance and lack of funds are the issues which
the investigator faces while conducting the
research activities and leads to non completion
of project within the specified time period.
Resources This is the most important component of the
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Project management plan which is considered
with completing the research task in a
appropriate manner. Various resources are
needed by the investigator such as stationery
items and computer support so as to fulfill the
requirements of the task in appropriate way.
These are the major requirement of the
investigator so as to fulfill the research
activities.
P3 Work break down structure and Gantt Chart
Work Break Down Structure- It is a project deliverable structure which is represented
in a a horizontal form. This is a important structure in which overall project is divided into
smaller components which helps the project manager to conduct the business activities in a
proper manner. This helps in conducting the project activities within a specified time period
(Davies and Hughes, 2014),
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Gantt Chart- It is a bar graph or a type of bar graph chart that determines the starting
and finishing of the project activities in a proper manner. This chart depicts the task which needs
to be performed is shown on the vertical axis in context to the time required for completing the
project activities. This chart is very useful as it determines the interrelationship between various
business activities and this proves to be beneficial for the business organizations so as to conduct
the project activities in a appropriate manner.
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TASK 2
P4 Small scale research by applying the qualitative and quantitative method
Research methodology is define as the process that involves the specific technique which
is used to gather the relevant information about the research study. The main agenda of research
methodology is to identify the answer of who, when, how, where etc. In this task some methods
are define that help to conduct effective research. Some of them are mention as follow:
Research philosophy
Positivism and Interpretivism are two types of research philosophy that are used by
researcher to collect the relevant data. In research of Nestle interpretivism is executed as it helps
to make reliable and relevant conclusion in the end of report (Heger and Rohrbeck, 2012).
Research strategy
It is a process of sequential step that provide guidance to the ideas and efforts of
management into right direction. Researcher used effective strategy to generate quality result by
implementing detailed information.
Data collection
Their are two type of data collection are used by researcher which is primary and
secondary. It play crucial role in organisation in order to collect the valid and beneficial
information that help to conduct research in accurate manner.
Primary method of data collection
This method is defined which is executed first time by the researcher in making a report.
Primary information is useful for Nestle because it help to collect the actual perception of
employees which are engage in their activities (Kowalkowski, Kindström and Brehmer, 2011).
Secondary method of data collection
This information is collected by researcher through published journals, website,
newspaper etc. But information which is collected by this method is less reliable and due to
which effective results are not developed from the research.
Sampling methodology
Probability and non-probability are two type of sampling methods that help to collect
relevant data from respondents. In context of Nestle research probability method of sampling is
used as few respondents are required to complete the research. Sample size taken for this task is
15.
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Quantitative research
This method is used to collect the data in numeric values. Quantitative research is
conducted through survey, questionnaire and interviews which help researcher to find out
relation between dependent and in-dependent variable (Lientz and Rea, 2016).
Qualitative research
This method of research helps to collect data and observe the data that contain in-depth
information about the human behaviour along with reason to conduct such type of behaviour. In
context of Nestle this method help them to analyse whole process of recruitment, selection and
training of employees.
Questionnaire
Q1) Do you have knowledge regarding the recruitment, selection and training programmes
which the HR function within the organisation
Yes
No
Q2)What are the ways through which company can improve their recruitment, selection and
training programmes within the organisation.
By conducting proper selection tests
By receiving feedback from the existing employees
Q3) What are the benefits that the organisation gets while improving their recruitment,
selection and training programmes within organisation?
Maximising organisational profitability and productivity
Leads to attract qualified and skilled employees
Enhances brand image of the company.
Q4) What are the ways through which company can improve their recruitment and selection
process?
Online Advertisements
Print Media
Q5) Which is the most appropriate selection method should be adopted by the company?
Online Test
Personal Interviews
Q6) Which is the most suitable training methods that should be chosen by the company?
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