Managing a Successful Business Project: Nestle Case Study Analysis

This project delves into the recruitment, selection, and training practices of Nestle, a multinational corporation. The project begins with an introduction outlining the aims and objectives, focusing on how Nestle improves these processes to meet international requirements. It includes a project management plan covering scope, resources, communication, quality, cost, risk, and time, alongside a work breakdown structure and Gantt chart. The methodology section explains both qualitative and quantitative research methods, followed by data analysis using thematic interpretation of the collected data through questionnaires. The research questions address the importance of international companies in improving recruitment, the methods Nestle employs, challenges faced, and recommendations for improvement. The analysis includes frequency tables and interpretations of employee responses. Finally, the project concludes with a reflection on the findings and offers recommendations for Nestle's recruitment and training strategies.

Managing a Successful
Business Project

Table of Contents.
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Devise a project aims and objectives................................................................................1
P2 Produce a Project management plan cost, scope, time, quality, communication, risk and
resources.................................................................................................................................2
P3 Produce a work breakdown structure & Gantt Chart,.......................................................3
LO 2.................................................................................................................................................5
P4 Explaining the methods along with qualitative and quantitative research methods.........5
LO 3.................................................................................................................................................8
P5 Analyse research and data using appropriate recommendation and data analysis. ..........8
P6 Explains the appropriate recommendation as a result of research and data analysis......14
LO 4...............................................................................................................................................15
P7 Reflective........................................................................................................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
APPENDIX I.................................................................................................................................18
APPENDIX II................................................................................................................................21

Topic : ‘How do multinational companies improve the recruitment,
selection and training of their employees to meet International
requirements?’ A case study on Nestle.
INTRODUCTION
Recruitment & Selection is the process of hiring right people for the organization. In this
context, International companies plays a most important role to hire candidates from different
places. job Basically, the two common approaches taken by the international companies are
domestic based philosophy which is implemented by the home market employees to lead and
manage offices in other countries. Present research will outline the important aspect of
international companies and methods & approaches of Training & Development. Besides, study
will analyse the research methods and techniques such as qualitative and quantitative, that helps
to support the overall research material into deep perceptive mode.
Nestle is the largest food company in the world in terms of revenue, Nestle is the Swiss
company which established in 1866 by its founder Henri Nestle. Company is known for its good
food and beverages to its customers in a wide category of choices.
LO 1
P1 Devise a project aims and objectives
Background
Nestle is multinational corporation which is also very popular in food industry. The
company comprised by many nationalities, religions and ethnic background that working
together (Abraham and et.al., 2015). For Nestle, people development is the driving force of the
policy. Nestle company policies has includes non-discrimination, the right of collective
bargaining as the good performing system and managing work goals. The main purpose of the
study is to explore the importance of international company in recruitment & selection in order
to meet out the leading outcomes and opportunity and task. International organization understand
that trained employees are the valuable assets for the companies that maintained the positive and
productive environment within the work place environment (Dany and Torchy, 2017).
Aims : “To examine the role of international companies in improving the recruitment, selection
and training of their employees to meet international requirements” A case study on Nestle.
Objectives
1

 To identify the importance of International companies in raising the recruitment and
selection of the employees.
 To investigate the methods and approaches of T&D Nestle adopts to meet their employee
needs.
 To determine the challenges & issues that international corporation faced in recruitment
and selection.
 To recommend the ways and strategies should Nestle adopts for improving the
recruitment & selection and training criteria.
Research Questions.
Q. What are the importance of International companies in improving the recruitment and
selection of the employees ?
Q. What are the methods & techniques Nestle adopts for recruitment process ?
Q. What are the challenges and issues multinational companies faced in recruitment and
selection process ?
Q. What are the different ways and strategies should Nestle adopts for improving the recruitment
& selection and training criteria. ?
P2 Produce a Project management plan cost, scope, time, quality, communication, risk and
resources
Scope : Project management is process which consists some essential elements that
describe the study into more detailed manner (Meredith and et.al., 2017). Scope is one of the
vital element of PM that define the importance of project aim. The scope also defines the future
value of the research topic. Such as in future the need of globalization has been increase in
recruitment & selection process.
Resources : Resource is the another essential element in research that helps to obtained
the system management. Without having the enough resources' researcher can not meet the
project objectives. Required resources are human resource, financial resource, research
techniques etc.
Communication : Communication plan is must be prepared by the investigator to get the
continuous feedback from the team members (Kerzner, 2017). Build a communication between
team-mates is very much essential for the research out goals. For example : In present rsearch
communication can helpful to
2

Quality : Quality is the another essential element of the study that explored and increases
the possibilities of better success. For example : Research quality is define
Cost : Cost budget has been estimated for each and every activity. It has already been
undertaking to meet out the different aspect of the business that explores the different
development results. Present study estimated cost is £450 (Newton, 2016).
Risk : Risk possibilities have mainly present in each and every aspect of the research
process. Researcher needs to abide all laws and regulations to prevent the research from
uncertainties (Harris Aand et.al., 2018). For example : For the present research possible risk are
ethical uncertainties, uncertainty in rules and regulations.
Time: Time is the another component that shows the actual deadline of the study. Present
research will be completed within 4-5 weeks.
P3 Produce a work breakdown structure & Gantt Chart,
Gantt Chart : Gantt chart is the mathematical tool that generates the systematic process
of outcomes that lead the goals and objectives. Besides, Gantt Chart is providing the visual
communication presentation of the study that helps to measure the plan and coordinate risk and
specific task in the mentioned task. Present Gantt chart defines the process or the things makes
different opportunity and gain researcher needs to be followed throughout the process.
Work break down Structure : Work break down structure is a key project deliverable
that organizes the team into more appropriate manner. In order to get achieve the aims and
objectives. WBS helpful to divides tasks into smaller parts, in order to accomplish the research
tasks.
Mode Task Name Duration Start Finish Predecessors
Auto
Scheduled Generation of new idea 2 days Mon 09-09-
19
Tue 10-09-
19
Auto
Scheduled Screening of generated 12 days Wed 11-09-
19
Thu 26-09-
19 1
3

Auto
Scheduled marketability test 11 days Fri 27-09-19 Fri 11-10-19 1,2
Auto
Scheduled
Determination of need
of customers 8 days Mon 14-10-
19
Wed 23-10-
19 3
Auto
Scheduled
Analysis of the latest
technology 10 days Thu 24-10-
19
Wed 06-11-
19 3,4
Auto
Scheduled Product development 11 days Thu 07-11-
19
Thu 21-11-
19 5
Auto
Scheduled Product Launch 12 days Fri 22-11-19 Mon 09-12-
19 6,5
Auto
Scheduled Completion of project 4 days Tue 10-12-
19 Fri 13-12-19 7
4
Illustration 1: Gantt Chart

LO 2
P4 Explaining the methods along with qualitative and quantitative research methods.
Research Approach : This methodology is the action plan is the important aspect of the
inquiry which as been divided in two forms deductive and inductive research approach.
Deductive approach is more focused on hypothesis on the exiting theory (Kumar, 2019). In
contrary, Inductive research approach is this form of results that uses the research approach.
which are proposed towards the end of the research process as a result of observation. In order to
5

analyse the role of MNCs in recruitment and selection for that, research will be uses Inductive.
That helps to observe the data and applies the different theories to gather the research outcomes.
Research design : Research design is the specific plan or structure which consists some
specific different chances that explores the various aspect of the research. It has divided into two
parts Exploratory and conclusive. The purpose of chosen exploratory research is to generate
insights about the research aim. In order to conduct the present study, researcher will choose
exploratory research approach to explore the various aspects of recruitment & selection at
international level.
Sampling: Sampling is the most essential aspect of the research that consists some
specific structure of the research (Mackey and Gass, 2015). This is the essential kind of principle
in research method which needs to be select within the study. Sampling is of two types
probability or non probability sampling. Probability sampling that allows population to get
participate in the research such methods are simple, stratified, cluster etc. But on the other side,
non-probability sampling is chosen selected participants or group to conduct the research,
methods are quota, convenience, purposive etc. present research will be choosing simple random
sampling by selecting 20 managers of Nestle. That effectively share the information of
recruitment and selection in Nestle.
Data Collection : Data collection is the process of collecting resources and information
for the research aims and objectives. This process has been conducting through two different
techniques primary and secondary. Primary method gathered data from fresh sources like,
survey, questionnaire, interviews which has been taken through respondents. On the other hand,
In secondary data collection, where the researcher collects existing data through books &
journals, internet etc (Flick, 2015). For conducting the research, researcher will be use both
primary and secondary data collection technique.
Data Analysis : Data analysis is the practices that analysis the collected data and its
authenticity and reliability by the two different techniques. First is quantitative and second one is
qualitative. Quantitative method measure data through mathematical way through mean, median
and mode. Qualitative technique measure data through non metamathematical form. Present
study will be uses qualitative data analysis technique through thematic & interpretation manner
(Quinlan and et.al., 2019).
Questionnaire
6

Name:
Occupation:
Age :
1. How long you have been working in Nestle?
 0-1 year
 1-2 years
 above 2 years
2. Which of the following external process Nestle adopted for recruitment?
 Advertising
 Employment agencies
 College Recruiting
 Website services
3. Which of the following factor affect the selection process of Nestle at international level ?
 Company policies
 Unemployment rate
 Cost of hiring
 Legal & political considerations
4. Does Nestle faced legal & political challenges in recruitment and selection ?
 Yes
 No
5. Does Organization use specific job portals for E-recruitment ?
 Yes
 No
6. Which of the following method company use for Training & Development process for
employees ?
 Case study methods
 Brainstorming
 Online training
 Role Playing
7. Does Training and selection play an important role in meeting international requirements ?
7

 Yes
 No
8. Does HRM policies of Nestle locate the right candidate worldwide ?
 Yes
 No
LO 3
P5 Analyse research and data using appropriate recommendation and data analysis.
Thematic Interpretation
Theme 1:
1. How long you have been working in Nestle ? Frequency
0-1 year 10
1-2 years 4
above 2 years 6
Interpretation: It has been found from the above table or graph that how long employees
working within the organization. So as per the collected data, 6 employees were said that they
got experience of more 2 years in Nestle. Other 4 were said that, they were spent 1-2 year in
Nestle with some good or bad experiences. Rest of the ten respondents has been work in Nestle
8
0-1 year
1-2 years
above 2 years
0 2 4 6 8 10 12
10
4
6
Frequency

from 0-1 year. It has been observed from the study that, large number of employees has been
spent almost 0-1 year in the Nestle.
Theme 2:
2. Which of the following external process Nestle adopted for recruitment ? Frequency
Advertising 7
Employment agencies 2
College Recruiting 5
Website services 6
Interpretation : It has been found from the above interpretation, that 6 of respondents said that
Nestle acquires website services after Advertisement to recruit the employees rather than other
techniques because according to them website is the best source to gathered bundle of job
applications through different virtual places. Out of them, according to 7 said advertisement is
the best way to build virtual team for the company performance. According to 2 respondents,
employment agencies is the method which company adopts for the recruitment because it helps
company to get the reliable sources. According to five of them college recruiting method which
also adopting by the company which is more essential for the better development.
Theme 3:
3. Which of the following factor affect the Recruitment & selection process of Nestle at Frequency
9
7
2 5
6
Advertising
Employment
agencies
College Recruiting
Website services

international level ?
Company policies 4
Unemployment rate 5
Cost of hiring 3
Legal & political considerations 8
Interpretation: International companies have facing couple of issues while recruiting employees
from the different countries. As per the 20 respondents from which factor company get highly
affected. According to 8 respondents legal and political factor are the highly impacted the
company recruitment & selection process due to different countries or cities. As per the 5
respondents, due to unemployment rate company get affected in terms of hiring the standard
quality staff for the company. Other 4 respondent were stated that sue to company policies
recruitment process become difficult in order to hire employees. Rest of the 3 respondent were
said that cost of hiring is the method that contains the different aspect of method.
Theme 4:
4. Does Nestle faced legal & political challenges in recruitment and selection ? Frequency
10
4
5
3
8 Company policies
Unemployment rate
Cost of hiring
Legal & political
considerations

Yes 13
No 7
Interpretation : On the basis of above section or interpretation, it has been concluded that how
many employees thinks that Nestle faced issues and risk due to uncertainty of legal & political
factors. According to survey, 13 respondents said yes. It means Legal & political instability
impact recruitment and selection process of Nestle. This uncertainty affects the HRM process.
On the other hand, only 7 respondents were said no. According to them, recruitment and
selection method is apart from all such uncertainness.
Theme 5:
5. Does Organization use specific job portals for E-recruitment ? Frequency
Yes 15
No 5
11
Yes
No
0 2 4 6 8 10 12 14
13
7
Frequency

Interpretation : In today's modern time, E-recruitment is very trendy and common because such
methods or ways are highly beneficial for the development of the company. In terms of that, 15
members were said that yes company give preference to E portals. Besides, rest of the 5
members said that no Nestle more focus on the offline recruitment process.
Theme 6:
6. Which of the following method company use for T&D process for employees ? Frequency
Case study methods 6
Brainstorming 4
Online training 8
Role Playing 2
12
Yes
No
0 2 4 6 8 10 12 14 16
15
5
Frequency

Interpretation : According to different aspect, training and development process is very much
essential for the management goals. However, from the basis of conducting survey, it has been
found that Nestle majority focus on which techniques. According to the highest number of
people 8 were said online training process company adopt very often. As per the 6 respondents
they were said that, case study method is been using very frequently in the Nestle as compare to
other methods. Other 4 were said that, Company mostly using brainstorming method to make the
person more skill full and knowledgable. Rest of the 2 members were said role-playing method is
been using for the training and development.
Theme 7:
7. Does Training and selection play an important role in meeting international
requirements. Frequency
Yes 15
No 5
13
Case study methods
Brainstorming
Online training
Role Playing
0 1 2 3 4 5 6 7 8 9
6
4
8
2
Frequency

Interpretation : On the basis of above interpretation and observation, it has been concluded that,
how many respondents were thought that training and development is important for Nestle to
meet international requirements. As per the survey, 15 respondents were said that yes training
and development is the crucial practices that makes employees more productive and make them
competitive to face uncertain changes happened within the organization. On the other side,
according to only 5 respondents were stated no. that means T&D is not that much necessary for
the meet international requirement.
Theme 8:
8. Does HRM policies of Nestle recruit the right people for the organization ? Frequency
Yes 16
No 4
14
15
5
Yes
No

Interpretation : It has been observed from the above table or graph that does company locate
the right candidate worldwide. So as per the highest number of respondent that is 16 were said
yes. Or rest of the employees were said no. It has been concluded that, HRM policies are very
much productive and efficient to select the highest potential employees worldwide.
P6 Explains the appropriate recommendation as a result of research and data analysis.
Conclusion
On the basis of above report, study explored the concept of international recruitment and
its importance to the business context (Farndale, Nikandrou and Panayotopoulou, 2018). In order
to sum up the research, researcher has been conducted research and collects huge information
and data through primary and secondary sources. In order to analyse or measure the data study
also taken use of qualitative techniques of data analysis to conclude the final ending. In other
words, it is very required and effective in terms of taking long-lasting work performance and
gain the deep knowledge of the topic. Study also has been taken survey of 20 managers of Nestle
to gathered data on the research topic. It has been concluded that, Nestle is well promoting the
employee development process and given efforts to sustain the business performance.
However, the study also mentioned the data analysis by conducting survey from 20
respondents. They mentioned and gives their reviews and thought on international company role
in recruitment & selection.
Recommendation
In order to recommend the company in the context of recruitment and selection
(Hamilton and Webster, 2018). Nestle needs to focus on the recruitment and selection to develop
15
Yes
No
0 2 4 6 8 10 12 14 16 18
16
4
Frequency

the new methods of recruitment and selection(Ocen, Francis and Angundaru, 2017). Nestle also
need to abide all legal implications and regulations to better understand the environment goals
and objectives. However, the study also need to gain the different aspect of the business and
more realiable goal performance. Besides that, Nestle also more need to be specific to sustain the
team building by implying the new training and development approaches to make employees
more productive and knowledgable.
Nestle should also need to attain the standard policies and goals to make and better
understand the better long-lasting support material performance (Rapoport, 2015). However, it
has been concluded that international company plays a most important role to gain the deep
understanding performance in terms of recruitment and section. However, study explained that
how much company can maintained the proper productive environment for the better
employment performance. Therefore, In order to sustained employees company also need to
increase benefits for employees retention.
LO 4
P7 Reflective
I observed and understand the different aspect from the present research that helped me to
gain knowledge of different topics. I have gained knowledge about the distinct tool and
techniques of research methods such as qualitative and quantitative, simple random sampling etc.
all such knowledge will help me to accomplish my future goals. However, I also got to learn the
role of team spirit and the importance of communication. I have learned throughout this study
that how to conduct servery and prepare questionnaire. overall, I have gained good experience
from the overall study. Therefore, present study helps me to analyse my own performance
through which I can improve my weaknesses and sustained my strength.
CONCLUSION
On the basis of above research it has been concluded that, HRM practices play a most
important role in recruitment and selection. Present study has been explained about the topic on
recruitment and selection. In order to analyse the data & information from this research is to
explained the important criteria to better understand the role of international corporation in
employees training and development. Study brief explains about the project management plan
and brief about the project elements. Overall, study concluded the importance of international
16

companies and its opportunity in recruitment and selection. Besides, study also conducted survey
where it has been taken 20 managers of company. It has been found from the study is
international companies are play a most important role to introduce productive staff.
17

REFERENCES
Books and Journal.
Abraham, M and et.al., 2015. A Review of Smes Recruitment and Selection Dilemma: Finding
a'Fit'. The Journal of Developing Areas. 49(5). pp.335-342.
Dany, F. and Torchy, V., 2017. Recruitment and selection in Europe Policies, practices and
methods 1. In Policy and practice in European human resource management (pp. 68-88).
Routledge.
Farndale, E., Nikandrou, I. and Panayotopoulou, L., 2018. Recruitment and selection in context.
In Handbook of Research on Comparative Human Resource Management. Edward Elgar
Publishing.
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Hamilton, L. and Webster, P., 2018. The international business environment. Oxford University
Press.
Harris, J.L. And et.al., 2018. Project planning and management. Jones & Bartlett Learning.
Kerzner, H., 2017. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Mackey, A. and Gass, S.M., 2015. Second language research: Methodology and design.
Routledge.
Meredith, J.R. and et.al., 2017. Project management: a managerial approach. John Wiley &
Sons.
Newton, R., 2016. Project management step by step: how to plan and manage a highly
successful project. Pearson UK.
Ocen, E., Francis, K. and Angundaru, G., 2017. The role of training in building employee
commitment: the mediating effect of job satisfaction. European Journal of Training and
Development. 41(9). pp.742-757.
Quinlan, C. and et.al., 2019. Business research methods. South Western Cengage.
Rapoport, E., 2015. Globalizing sustainable urbanism: the role of international master planners.
Area. 47(2). pp.110-115.
Shah, C., 2017. Workplace training: employer and employee perspectives.
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APPENDIX I
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organization:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)

Aims : “To examine the role of multinational
companies in improving the recruitment,
selection and training of their employees to
meet international requirements” A case
study based on Nestle.

Yes, All the task has been fulfilled the
requirements.

Yes, I met all the deadline results.

No, I don't need to modify my research.
Comments
Any risks and / or issues identified?

I was facing trouble in collecting data
through different sources
19


Yes I found risk in ethical consideration
Problems encountered

Not collecting data as per the set standards.

By taking learning workshops
New Ideas and change of project direction
Making project more standardize through distinct
technology sources.
What Have I learnt about myself this week?

I feel nervous

Yes

Good, I have contribute my time and my skills in
order to get the research aims and objectives.

My research skills

I will apply this learning theory into my new
20

research topic and goals.
Tasks planned for next week

To fulfill aims & objectives

Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
21

APPENDIX II
Template for Performance Review to be attached with the report by the learner:
1.
The project supposed to accomplish the aim of the research that is “To examine the role of multinational
companies in improving the recruitment, selection and training of their employees to meet international
requirements” A case study on Nestle.
2.
Yes,
3.
Project activities are worked well.
4.
Ethical Issues
5.
I have learned how to conduct survey, collecting data and information of the research.
6.
9 out of 10
22