Effective Recruitment and Selection in Multinational Companies

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Managing a Successful Business Project
Topic - How do multinational companies improve the recruitment, selection and training of
their employees to meet the International Standards?
Student Name:
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1

Table of Contents
LO1 Establish project aims, objectives and timeframes based on the chosen
theme.........................................................................................................................4
P1 Devise the project aims and objectives for the chosen topic as specified in the assignment
brief..............................................................................................................................................4
P2 Produce a project management plan that covers the aspects of cost, scope, time, quality,
communication, risk and the resources........................................................................................5
P3 Produce a work breakdown structure and a Gantt Chart to provide timeframes as well as
the stages of completion............................................................................................................12
LO2 Conduct a small scale research, information gathering and data
collection, gathering knowledge to support the project.....................................15
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives.................................................................15
LO3 Present the project and communicate appropriate recommendations
based on meaningful conclusions drawn from the evidence findings and or
analysis....................................................................................................................22
P5 Analyse research and data using appropriate tools and techniques......................................22
P6 Communicate appropriate recommendations as a result of research and data analysis to
draw valid and meaningful conclusions....................................................................................32
LO4 Reflect on the value from conducting the project and its usefulness to
support sustainable organisational performance...............................................34
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance........................................................................................................................34
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Reference List........................................................................................................35
Appendices.............................................................................................................37
Appendix 1: Project Log Book..................................................................................................37
Appendix 2 (Performance Management Plan)..........................................................................40
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LO1 Establish project aims, objectives and timeframes based on the chosen theme
P1 Devise the project aims and objectives for the chosen topic as specified in the
assignment brief
Aim of the project
The aim of this study is to develop an effective idea about the recruitment and selection methods
used by Nestle so that it can meet the international standards in the current market. It will also
show the way in which the company can improve the process of training, selection and
recruitment so that they can maintain their position and meet the standards.
Objectives of the project
The objectives of the study will be focused as follows:
 To understand the range of activities carried on by the human resources of Nestle so that
they can meet the international standards
 To understand the process of recruitment, selection, training, and gather knowledge about
these methods especially in a multinational organisation like Nestle
 To recognise the issues faced by the multinational companies like Nestle in the process of
recruitment, selection and training in the contemporary markets
 To provide recommendations for eradicating the issues faced by Nestle in the process of
recruitment, selection and training methods to enhance the services of the organisation
4

P2 Produce a project management plan that covers the aspects of cost, scope, time, quality,
communication, risk and the resources
Cost and time analysis
Activities Time Cost
per
hour
Total
(in $)
Determining the aims and objectives of the project and consulting
with the other stakeholders the project topic providing them with
details about the way in which the project will be carried out
60 30 1800
Deciding the questionnaire that will be used for the primary
quantitative survey and for the primary qualitative interviews of the
managers
30 5 150
Carrying on small scale research to understand more about the topic
and identify the factors that are affecting both positively and
negatively within multinational organisations like Nestle
20 30 600
Gathering technologies for carrying out the analysis of the data and
deciding the technological supports that will be used for conducting
the study
20 15 300
Analysing and discussing the data that has been collected and
revising them to check for flaws
30 10 300
Final submission of the project 20 5 100
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Total $3250
Table 1: The project cost analysis of the project
(Source: Created by the researcher)
Risk Management
Weeks Risks identified Kind of
the risks
Effect of
the risk
on the
project
Affect of risks on
the deliverables of
the project
Probable solutions
to the project
1. The stakeholders
of the project have
carried on
ineffective forms
of communication
which have
increased conflicts
and rumours
during the project
High High This hampered the
time taken for the
research project
and was making
problem with the
expectations and
the roles and
responsibilities of
the people. This
issue resulted in
running behind of
time.
A proper gathering
was conducted in
which all of the
participants were
arranged and every
people took part in
the discussion in
which the
communication
process was made
clear and the
effective relation
among them was
created.
2. Many participants
were not present
Low Moderate There was also
problem in
Some of the
participants were
6

in the interview
process and
therefore there
was a lack of data
for the research
communicating
with the
participants who
were not present
and affected the
time estimation and
budget of the
project
exceptionally
motivated to take
part in the project so
that they can ensure
that the process can
be carried on
comfortably
3. Some issues were
found out in the
process of data
collection and
analysis
Moderate Moderate It was found out
that the
questionnaire
created it was not
satisfactory to meet
the needs of the
project and satisfy
the objectives
(Lock, 2018)
The questionnaire
for both the
quantitative and
qualitative study
had to be revised
and developed and
every factor was
considered so that it
can satisfy the
objectives.
Table 2: The risk management template
(Source: Created by the researcher)
Communication plan
What Who When Why How
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The
communication
plan is important
so that every
activity of the
research project
is carried out
smoothly and
the operations of
the project can
be made clear to
the stakeholders
(Habermas,
2015)
It is important for
the researcher to
provide a clear
idea about the
project to the
human resources
so that they can
recruit, train and
select candidates
and help the
project to be
carried out in a
right direction and
gather effective
information
The
communication
process will be
carried on from
the initial stage of
the project so that
every participant
understands the
need for proper
communication
Communication
is essential
because it can
ensure an
effective flow of
resources and
proper
communication
can also allow
everybody to
know about the
roles and
responsibilities
which can help in
completing the
project in time
and with
efficiency
It is important
to use different
techniques and
tools like
emails, calls
and Skype for
gathering the
idea of the
topic (Harrison
and Lock,
2017)
Proper
communication
can help in
directional
sharing in which
the people can
share the ideas
and the concept
related to the
project
comfortably
Proper
Communications
which have to be
maintained by the
manager and
human resources
of the company so
that they can gain
effective
knowledge and
conception about
This type of
communication
can help the
researcher and the
participants to
conduct the
research
comfortably and
ensure that the
data collection and
analysis is done
The interview
will be comprised
of the open-
ended questions
which will help
to gather a better
idea of the topic
from the
managers of the
company
Face to face
conversations
will be used to
carry on the
interviews
hassle-free and
drawing the
effective idea
about the topic
8

(Kerzner and
Kerzner, 2017)
the selection and
recruitment
process of the
company
properly. It will
also help to carry
on the interviews
properly which is
a significant part
of the research
study (Kendrick,
2015).
Table 3: Communication Plan
(Source: Created by the researcher)
Project Scope statement
The project scope will be divided into the included scope and the excluded scope of the project.
Included scope
The researcher will be carrying on the research project in such a way that it can develop an idea
about the human resource department of Nestle. It will also show the conception about the
improvement in the process of training, recruitment and hiring within the organisation and would
include the implications of the different practices carried on by the human resource on the
employees of Nestle UK.
Excluded scope
The excluded scope of the project will be including the different aspects that will not be covered
in the research project and it will obviously not affect the practices of the human resources of
Nestle UK or other branches of the organisation anywhere around the world. Moreover, the ideas
and perceptions of the employees belonging to the other branches and offices will not be
included in the project at all (Kliem and Ludin, 2019).
Resource management
9

To complete the project, different resources will be required that has to be included in different
sections of the project. Some of these resources include the following:
Material resource: The different materials will have to be gathered for the project so that the
research can be carried out hassle-free. Some of the materials include computers, notebooks,
printers, internet connection, secondary books, and stationary objects (Nicholas and Steyn,
2017).
Human Resource: Human resource is very much important as the researcher alone cannot
conduct the research and therefore there is a need for the researcher to recruit people who can
help him or her during the course of the project (Mehrabian, 2017).
Financial Resources: Financial resources include the capital for the research and other petty
expenses that have to be carried out during the course of the research. Overall, financial
resources of $3250 will have to be gathered and this will be sufficient for completing the project
efficiently
Quality management
Role Responsibility of Quality
HR
manager
The human resource manager will have to carry out the responsibility of
understanding the different activities and the way in which effective relationship
can be maintained among the participants
Project
Manager
The project manager will be responsible for guiding all the participants with the
activities of the project and will be checking for the performance periodically and
will be solely responsible for the completion of the project
Team
Leader
The team leader will be focused on motivating and leading the employees of the
organisation so that all the participants can achieve the common goal and
complete the project within time.
10

Table 4 : Quality Management Plan
(Source: Created by the researcher)
11

P3 Produce a work breakdown structure and a Gantt Chart to provide timeframes as well
as the stages of completion
Work Breakdown Structure
Name of Activity
Start
date
duratio
n End Date
Commencement of the Project
15-06-
2019 10 25-06-2019
Conducting the research study in Small-scale
15-06-
2019 3 18-06-2019
Project resources Reassurance
18-06-
2019 2 20-06-2019
Commencement and Study of Primary research
20-06-
2019 3 23-06-2019
Preparatory Requisition of the Project
23-06-
2019 2 25-06-2019
Research Study and Project acknowledgement
25-06-
2019 22 17-07-2019
Accomplishment of the required information and
data
25-06-
2019 2 27-06-2019
Qualitative research of data and its analysis
27-06-
2019 6 03-07-2019
Quantitative research of data and its analysis
03-07-
2019 7 10-07-2019
Over viewing of the Project 10-07- 3 13-07-2019
12