CHCPRP001: Develop and Maintain Networks and Partnerships Assessment

This document presents a completed assessment book for the CHCPRP001 unit, focusing on developing and maintaining networks and collaborative partnerships. The assessment covers key concepts such as defining networking and collaboration, differentiating between them, and outlining the principles that underpin successful collaboration. It explores the potential benefits of networking and collaboration for individuals, organizations, and clients, particularly within the context of community services. The assessment includes questions on evaluating the effectiveness of collaborative efforts and applying these concepts to real-world scenarios, such as supporting at-risk clients. The student's responses demonstrate an understanding of these principles and their practical application in a professional setting. The assessment also includes true/false questions and short answer questions. The document is designed to assess the student's knowledge and understanding of the unit's key concepts.

CHCPRP001
Develop and maintain networks and
collaborative partnerships
ASSESSMENT BOOK
for
CHCPRP001

Assessment Instructions
All of the information that you need to complete your assessment
tasks are included in your Study Guide and associated Readings.
Before attempting to complete this Assessment Book you must read
through all of the information supplied to you in the Study Guide and
Readings for this unit. You are required to complete all assessment
questions successfully in order to be deemed competent in this unit.
This Assessment Book is designed to assess your knowledge. Copying
sentences and blocks of text directly from your Study Guide, Readings, or
other documents does not demonstrate your understanding of the topic.
Neither does copying the work of another student. Such practices are
regarded as plagiarism and will not be tolerated. (Please see your
Student Handbook for further information regarding Plagiarism).
A guideline for the number of words required for a response is included
to give you an idea of the depth of information that is required to
successfully answer the question. If you are well under the approximate
number of words you may need to ask yourself whether you have been
too superficial in your response. If you are well over the word limit, then
you may need to ask yourself whether you have included irrelevant
information or repeated yourself unnecessarily. If you do not understand
what is required for you to complete an assessment, please contact an
Education Adviser.
Submitting an Assessment
Book
Please submit your assessment book via your online student portal at
http://my.aipc.net.au Use the following as a checklist before submitting
your Assessment Book:
Have all of the questions and activities been completed?
Is your name and student number noted in your Assessment Book?
(on the following page)
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following page) Have you saved a copy of all of your work (in
case of loss)?
Your work will be assessed as either “Competent” or “Not Yet
Competent”. In instances where a grade of “Not Yet Competent” is given,
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the Assessment Book will be returned to you with comments from the
marker who will recommend how to improve your work. “Not Yet
Competent” or “NYC” means that your work is incomplete or that you
have not included some important information or adequately
demonstrated your understanding of the information. In this case you will
be required to review your responses to any questions that have been
marked NYC, follow the marker’s recommendations for improvement,
and resubmit these questions in the resubmission section of this book.
Thank you for choosing to study with the Australian Institute of
Professional Counsellors. Best Wishes!
This Assessment Book Belongs
To:
Student Name:
Student Number:
Candidate Declaration:
By signing below, I declare that:
 I am the enrolled student
 I have been advised of the assessment requirements and my rights
and responsibilities as an assessment candidate, and I choose to be
assessed at this time.
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qualification or statement of attainment.
Signature: Date:
(Type your full name in the field above)
Assessment Summary
4

Please find below the results of your first submission (this will be
completed by your assessor after your Assessment Book has been
submitted)
Result Date Assessed Assessor Name Assessor
Initials
Questions to resubmit (if first submission is not yet competent)
Students, please note:
A Not Yet Competent (NYC) result does not mean that you have to
redo the whole unit.
In the box above, the marker has identified exactly which
questions you need to resubmit. Feedback is provided (in a
comment box) beside your current answer. All resubmissions
have to be completed at the end of this marked book.
To make a resubmission,
Step 1: Go right to the end of this Assessment Book to the
“Resubmission Page”. Please do not change your original
answers.Your marker will need to look at your original answer and your
resubmitted answer.
Step 2: Write the question number and then enter your answers into the
Resubmission Box. The box will expand as you enter text.
Step 3: Make sure that you have answered all of the questions that you
have been asked to resubmit.
Step 4: Resubmit this assessment book for marking via the student
portal.
All the best!
Please find below the results of your resubmission (this will be completed
by your assessor after your Assessment Book has been resubmitted)
Resubmission
Result Date Assessed Assessor Name Assessor
Initials
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Section 1
AN INTRODUCTION TO NETWORKING AND
COLLABORATION
What is networking and collaboration?
1.1 In your own words, define both networking and collaboration and
explain the difference between them. (Your response should be no
more than 100 words)
Principles of networking and collaboration
1.2Select True or False in relation to the following statements.
a) The principle of engagement is about prioritising time to work
together with individuals and other organisations to build
positive relationships that will likely lead to future partnership
and collaborative activities.
True ✓ False
b) It is important to focus on gaps and deficits in the services and
supports offered by partners in a collaborative relationship, so
that the group understands what they need to improve on. It is
not important to consider the strengths of case managers,
organisations, community partners, or clients.
True ✓ False
c) Inclusivity refers to ensuring participation from all relevant
organisations and key community stakeholders involved in a
network or collaborative relationship. Inclusive practices are
those that respect differences and values diverse contributions,
look for solutions and areas of agreement, attempt to break
down barriers to communication, and provide a wide variety of
opportunities to participate in group processes.
True ✓ False
d) Equity is important because upholding this principle/value will
ensure that opportunities and resources available in the
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Networking refers to create a group of active associates and acquaintances with the
help of continuous interaction or communication for achieving individual goals or
objectives. Collaboration is a process in which more than two people or organisations
working together to achieve or realize an objective and project successfully.
Networking is a support system which helps in sharing services and information
among group of individuals having the same interest or goals whereas collaboration
is a practice in which group of people or individuals work together for accomplishing
a task and achieve a specified objective.

community are distributed justly and according to the needs of
the community.
True ✓ False
e) When working in a network or collaborative relationship, it is
important that you try to meet only the needs of your
organisation and you. It does not matter if the activities and
efforts of the group are responsive to demands in the larger
community.
True False ✓
f) Capacity building can be achieved without upholding the other
principles of networking and collaboration, and is more about
the ultimate realisation of goals, rather than the process of how
goals were reached.
True False ✓
Improving performance through networks and
collaboration
1.3 Which of the following statements about the potential benefits to
individuals, organisations and clients is not true?
a) Networks bring people, organisations and resources from
different geographical areas together.
b) Networks and collaborative relationships help build the capacity
of participating workers and organisations.
c) The work accomplished through collaborative activities could
probably be done by a single organisation if their staff just
worked harder.
d) Networks and collaborative relationships help to spread out
responsibilities by allowing individuals and groups to share
ideas, experiences, and resources.
e) Networking and collaborative activities often result in improved
client access to services and supports.
Your answer:
1.4 Imagine that you are a case manager working for an organsiation
that supports people at risk of homelessness. There are several
organisations in the area that support at-risk people. These
organisations often have to compete for resources for the service
they provide. There is one organisation that works specifically with
at-risk men experiencing addictions issues and another
organisation that works with people who have had past
involvement from mental health services and are likely to have
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Networks and collaborative relationships help build the capacity of participating
workers and organisations.

experienced early traumas as a result of their family life. You work
for a generalist community service organisation. On your staff, you
have one case manager who specialises in housing support, another
who helps people find employment, and you specialise in
counselling and supporting clients to access other services in the
community through referral.
a) Discuss three potential benefits these organsiations would
experience as a result of working together in collaborative
process to support at-risk clients. Think about possible benefits
to you and other workers, participating organisations, and
clients. (Your response should be no more than 100 words)
b) Imagine that the organisations decide to work collaboratively.
They have negotiated and agreed that you will be responsible for
the evaluation of how worker and organisational performance
has been improved through your networking and collaboration
activities. List four questions that you would consider when
conducting your evaluation. (Your response should be no more
than 75 words)
1.5Select True or False in relation to the following statements.
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There are benefits of collaboration an organisation can get while performing
various business operation or tasks. These benefits are as described below -
1. It can help the organisations to gain flexibility, it can help the
employees to work with more flexibility without following a same
routine every day.
2. It can help them to achieve the goals more effectively and efficiently,
collaboration helps a group or team to work together and attain the
objectives faster.
3. Increased sources of information and data – Collaboration may also
help the various staffs in the organisation to stay connected and
communicate relevant and important information easily among each
other.
Four questions that I would consider when conducting the evaluation are as
mentioned below -
 Whether the outcomes or results worth the expenditure
effort, time and other resources?
 What other impacts were observed while working in
collaboration?
 Did we achieve or obtained the goals and objectives that
were desired?
 What have been the effect of collaboration on the
customers?

a) You should always focus on your own individual needs as a case
manager whenever you are engaged in networking and
collaborative relationships.
True False ✓
b) When prioritising needs, both individual and organisational, it is
important to understand the environmental context of the
network or collaborative relationship in which you are working.
Generally, when working in a formal collaborative partnership,
your focus should be on organisational and group needs.
True ✓ False
Networking and collaborative challenges
1.6 In your own words, describe a possible limitation of working in
networks and/or collaborative relationships and explain why is it
important to understand the limitation of networking and
collaboration you have identified? (Your response should be no
more than 75 words)
1.7 In your own words, list three other common challenges you may
encounter when working as a member of a network or collaborative
relationship. (Your response should be no more than 75 words)
1.8 There are six group dynamics proposed by Heaney and Israel (2008)
that are important to consider when working in networks and
collaborative relationships: reciprocity, intensity/density, formality,
complexity, homogeneity, and directionality. In your own words,
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Working in networks or collaboration also have some limitations or risks
which are as mentioned below -
 Decreased and lack of flexibility within the working operations or
practices.
 Risk of damage to the organisation and the wastage of resources if
the collaboration is not successful
 Diversion of resources and energy away from the organisational
goals or objectives.
It is important to understand the above limitations in order to make
appropriate changes and improvements within the collaboration
practices.
There are various challenges an individual face while working in
collaboration as described below -
 Various conflict over opinions, strategies and positions.
 Uneven or Mistrust communication
 Issues related to personal objectives and power

complete the table below by providing a brief description of each of
the six group dynamics. Note: The first row, reciprocity, has been
completed for you to give you an idea about the level of depth
required in your response. Hint: see pages 17-18 in your Study
Guide.
Group Dynamics Description
Reciprocity The extent to which resources and support are both offered
by you or your organisation, and received by you your
organisation. The give and take in a network and
collaborative relationship should be equal.
Intensity/density It is the extent to which team members know and
communicate among themselves.
Formality Level to which social relationships exists with regards to
the organisational functions or roles.
Complexity The extent to which social relations serves various
functions or operations.
Homogeneity This is the extent to which the team or network members
are similar.
Directionality The level to which the team members influence and share
power within the project development.
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CHCPRP001 Assessment Book Section 1
Assessor’s Comments
To be completed by the Australian Institute of Professional
Counsellors to provide constructive feedback on your responses to
questions in Section 1 of this Assessment Book.
Competent / Not Yet Competent
Assessor’s Name:
Date:
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Section 2
DEVELOPING AND MAINTAINING EFFECTIVE
NETWORKS AND
COLLABORATIVE RELATIONSHIPS
Initiating networking and collaborative relationships
2.1 When developing their network, case managers have a responsibility
to establish and maintain links with a wide range of service
providers so as to ensure that their clients receive the best possible
care. List six different types of service providers that case
managers should establish relationships with. (Your response
should be no more than 20
words)
2.2 In your own words, briefly define what is meant by the terms inter-
sectoral and intra-sectoral services. (Your response should be no
more than 30 words)
Identifying relevant services and gathering information
2.3 Briefly outline three ways that case managers may identify new or
previously unknown services. (Your response should be no more
than 30 words)
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There are wide range of service providers a case manager needs to maintain a
good relationship with, there service providers are as listed below -
 Financial investors
 Suppliers
 Researchers
 Technicians
 Promoters
 Legal Advisor
Inter-sectoral or Intra-sectoral services refers to the activities
influencing health outcomes condemned by sectors outside the
health sector maybe in collaboration with the health sector.
This services refer to the collaboration among organisation
within the health sector.
A case manager can use various methods or techniques to identify the new and previously
unknown services such as self-evaluation process, staff meetings and group
discussion. It can help to gather important information about the various services.