A Vision Document: Analyzing the NewAccess Mental Health Program

This report provides an in-depth analysis of the NewAccess mental health program, an intervention designed to address anxiety and depression in Australia, with an initial focus on young people. The report examines the problems the program aims to solve, such as the difficulties patients face navigating the mental health system and the need for accessible, high-quality services. It highlights the capabilities of NewAccess, including its provision of free sessions, expert coaches, and cognitive behavioral therapy, as well as its accessibility through phone and online platforms. The benefits of the program are also discussed, emphasizing its potential to revolutionize mental health care by bridging gaps, offering cost-effective solutions, and improving patient outcomes. The report references several studies and publications to support its analysis, emphasizing the program's role in improving mental health services in Australia.

Running head: SYSTEM ANALYSIS
SYSTEM ANALYSIS
Name of the student:
Name of the University:
Author note:

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SYSTEM ANALYSIS
Introduction:
NewAccess is an intervention related to mental health that initially targeted people aged
17 to 25. The program has expanded its process to young people aged 12 years and to the
Indigenous youth as well. The intervention was initiated by Beyoundblue and Headspace is one
of the several institutions trialling the new system. The main target of NewAccess is to provide
free, easy to access and quality mental health service to the people with anxiety and depression
(beyondblue, 2018). The purpose of the assignment is to develop a vision document on
Newaccess. In this regards the paper will provide brief discussion related to the problems that
need to be resolved through the program as well as the capabilities and benefits of NewAccess
program.
Problem:
Mental health issue is one of the most critical issues that the Australian population is
facing. Effective mental health service is present in the country, however the consumers still face
some problems. For example, young people with mental illness have to visit different health
specialist seeking for help in order to get rid of their mental health issues (McGorry, Bates &
Birchwood, 2013). It has been found that a patient with mental illness initially visits a Headspace
case worker, then general practitioner, psychologist and psychiatrist. Before accessing the proper
intervention for their mental health condition they have to re-tell their story each time they visit
to a new health professional. Such incident reduces their hope and energy, thus the patients clam
up and tell a few problems. Due to this health professionals fail to recognize or understand the
problem of the patient thus face difficulties in order to help the patients (Lawrence et al., 2015).
Thus, Beyondblue has introduced NewAccess specifically to help the people with depression and

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anxiety, so that they need not to visit different professionals for their recovery (beyondblue,
2018).
Capabilities:
NewAccess program aims to help such people that are feeling unhappy, anxious,
depressed and unable to focus on their daily life due to their health concern, work stress, family
problems, social isolation and new living circumstances (beyondblue, 2018). The program
provides six free sessions, that include one assessment session and five subsequent session with
effective review. It has indicated that program has the capability to make the service accessible
to individual. The effort of the program would help to reduce the problem of visiting different
professionals to resolve the mental health issue as expert coaches are involved in the program
and they are well connected with the community in order to help them (Hadlaczky et al., 2014).
It has been found that Beyondblue has started to work with many primary health networks in
order to deliver the service to as many people as possible. It would help to facilitate the way to
reach target people. The program provides effective psychological therapies for example,
cognitive behavioral therapy to help a person to get rid of unwanted behavior and thoughts. The
program also provides generalized anxiety disorder assessment including 7 item anxiety scale.
With this interventions the NewaAccess program would help to improve the access to mental
health service. In addition the program offers appointments over phone or through the
NewAccess site in order to meet individual’s need (beyondblue, 2018).
Benefits:
The NewAccess Program would help to induce improvement in the mental health service
in Australia. It would help to introduce easily accessible mental health service for all. Through

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SYSTEM ANALYSIS
the NewAccess program the mental health care service in Australia would undergo a revolution
(Hadlaczky et al., 2014). The program would help to bridge the gap in the currently available
mental health care service. On the other hand the program provides free session for people with
needs, thus it is a cost-effective program. The coordination with primary health network would
help to increase the availability of the program (McGorry, Bates & Birchwood, 2013). The
program includes expert coaches that are capable enough to identify the issues of the patient and
provide adequate help to resolve the issues in an effective manner. Thus, the people need not to
visit different professionals seeking help and they could describe their story to a single
professional that could reduce the difficulties in identifying the issue (Hadlaczky et al., 2014).
Effective therapies such as cognitive behavioral therapy and generalized anxiety disorder
assessment would be beneficial for the consumers to recover faster (Ehde, Dillworth & Turner,
2014). In addition it is easy to take part or register for the program as appointment is available
over phone and through online NewAccess site (Clarke, Kuosmanen & Barry, 2015). People
who are traditionally harder to reach, unable to avail mental health service due to financial
problem and lack support for their mental health condition would be benefited through the
program (beyondblue, 2018).

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References:
beyondblue. (2018). Retrieved from https://www.beyondblue.org.au/general/search-results?
keywords=NewAccess&page=1
Clarke, A. M., Kuosmanen, T., & Barry, M. M. (2015). A systematic review of online youth
mental health promotion and prevention interventions. Journal of youth and
adolescence, 44(1), 90-113. doi.org/10.1186/1471-2458-13-835. Retrieved from
https://bmcpublichealth.biomedcentral.com/articles/10.1186/1471-2458-13-835
Ehde, D. M., Dillworth, T. M., & Turner, J. A. (2014). Cognitive-behavioral therapy for
individuals with chronic pain: efficacy, innovations, and directions for
research. American Psychologist, 69(2), 153. DOI: 10.1037/a0035747. Retrieved from
https://books.apa.org/pubs/journals/releases/amp-a0035747.pdf
Hadlaczky, G., Hökby, S., Mkrtchian, A., Carli, V., & Wasserman, D. (2014). Mental Health
First Aid is an effective public health intervention for improving knowledge, attitudes,
and behaviour: A meta-analysis. International Review of Psychiatry, 26(4), 467-475.
DOI: 10.3109/09540261.2014.924910. Retrieved from
file:///C:/Users/User/Downloads/Hadlaczkyetal.-2014-
MentalHealthFirstAidisaneffectivepublichealthinterventionforimprovingknowledgeattitud
esandbeh%20(1).pdf
Lawrence, D., Johnson, S., Hafekost, J., Boterhoven de Haan, K., Sawyer, M., Ainley, J., &
Zubrick, S. R. (2015). The mental health of children and adolescents: report on the
second Australian child and adolescent survey of mental health and wellbeing. Retrieved
from https://research.acer.edu.au/well_being/1/

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McGorry, P., Bates, T., & Birchwood, M. (2013). Designing youth mental health services for the
21st century: examples from Australia, Ireland and the UK. The British Journal of
Psychiatry, 202(s54), s30-s35. doi: 10.1192/bjp.bp.112.119214. Retrieved from
https://www.researchgate.net/profile/Patrick_Mcgorry/publication/270628890_Designing
_Youth_Mental_Health_Services_for_the_21st_century_Examples_from_Australia_Irela
nd_and_the_UK/links/5862ff6908ae6eb871ab205d/Designing-Youth-Mental-Health-
Services-for-the-21st-century-Examples-from-Australia-Ireland-and-the-UK.pdf