This report provides a comprehensive system analysis for the NewAccess project, a mental health initiative by Headspace. It begins by identifying and elaborating on the non-functional requirements of the system based on the FURPS+ acronym, focusing on functionality, usability, reliability, performance, and security. The report then reviews cloud-based approaches for data storage, recommending a hybrid cloud solution due to its balance of security and accessibility, while also discussing the advantages and disadvantages of this choice. Furthermore, the document compares predictive and adaptive Software Development Life Cycle (SDLC) models, ultimately recommending an adaptive SDLC approach for its flexibility in accommodating evolving project requirements and ensuring thorough testing. The analysis concludes that an adaptive SDLC model is most suitable for implementing the NewAccess project according to Headspace's specifications, ensuring a secure and well-tested system.