Analysis of Stakeholder Theory and Its Application in Non-Profits

This report provides an in-depth analysis of stakeholder theory and its application within non-governmental organizations (NGOs). It examines various articles and research papers to understand how stakeholder theory impacts service quality, organizational management, and ethical practices. The report explores the views of different authors on stakeholder theory, focusing on strategic communication, project stakeholder management, and the importance of stakeholder engagement in improving organizational performance. It also addresses key issues such as transparency, efficiency, and the creation of value within NGOs. The report highlights the role of stakeholder relationships, ethical considerations, and decision-making processes in enhancing service delivery and achieving organizational goals. By synthesizing the findings from various sources, the report offers insights into how NGOs can improve their operations, engage stakeholders effectively, and ultimately provide better services to the communities they serve. The report also covers the importance of government relations for NGOs and how they contribute to efficient operations.

Innovation Management Assessment

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Quality management is most important factor in Non government organization. As
working of this organization is based on providing best services to the people who are in danger
and need help of others to survive in difficult conditions. Purpose of these organization is to
provide best quality services to people. This report is providing information of different articles
that are consisting knowledge of application and applicability of different theories on non
government organization. This study will cover the views of different authors on stake holder
theory for non government organization.
MAIN BODY
Lewis, L. (2019). Organizational change: Creating change through strategic communication.
John Wiley & Sons.
This article is providing information of various changes in organizations that are based on
shared values, understanding and cooperation. Role of stakeholder is explained for proposed
changes in company. In this article author is providing information how strategic communication
can be used to create efficient change in organization. By this article author is communicating
with various multinational organization and students who are studying business management.
Through this article author is taking a stand for a particular view that is based on role of
stakeholder in organization and their impact on change implementation based on stake holder
theory. The language used by author is too easy to understand. This article is concluding
importance of stakeholder in change implementation process. It can be stated that stake holders
are important for the success of organization because they are able to influence the operation of
company and this is applicable for public, private and non profitable (Nongovernmental
organization).
Eskerod, P., & Jepsen, A. L. (2016). Project stakeholder management. Routledge
The stakeholder theory provides a brief of organizational management based on
stakeholders of company. In this article brief information of stakeholder theory and organization
management has been explained. Eskerod and Anna Lund Jopsen are professor at university of
southern Denmark. This book is presenting advance level of practices that are used by
organization to manage different operations. Purpose of this book is to make people and global
organization aware of various practices that can help the organization to minimise operational
difficulties through application of stakeholder theory. This book is a guideline for all which is
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provided as personal view that is based on information collected from experience and sources.
This book is related to all profitable and non-profitable organization because it is all about
implication of stakeholder theory on company. Through author is providing information of stake
holder management in business organization.
Bonnafous-Boucher, M., & Rendtorff, J. D. (2016). STAKEHOLDER THEORY.
PALGRAVE MACMILLAN.
This book is explaining importance and application of stakeholder theory on operation of
business organization. Brief information is provided on organization management to improve
performance of company in global market. Different models are used to categorised the
information of stakeholder management strategy that is used by various business of
organizations. The language used by author is standardised for business students and
businessmen. The normative approach for stake holder theory is demonstrated in book. Various
methods of stakeholder engagements are presented through examples. Apart from this different
business possibilities are also explained. Views presented by the author are related to
management of organization based on theory of stakeholders. Author is stating that how
organization can improve its services by developing better relationship with customers and other
stakeholders of organization.
Will, M. G., Roth, S., & Valentinov, V. (2018). From nonprofit diversity to organizational
multifunctionality: A systems–theoretical proposal. Administration &
Society, 50(7), 1015-1036.
This book is about how the non government and public organization make their
corporate and operation strategy to develop better quality product and services for customer.
According to the view of author organizations works on different methods and process to
improve their engagement with stakeholders like suppliers, employees, customers, managers and
others. This policies are made to improve involvement of people in organization processes and
this is important for success goals. In public and non-profitable organizations quality of service
and efficiency at service is most crucial because the organization is made on this purpose of
serving people. For organization management various strategies are used by company. This is a
general book of company management that is targeting people who are associated with public
and non profitable companies. Views presented in book is personal stand of author based on
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organization analysis. In this book J. P. Doh is concluding role of stakeholder relationship in
organization.
Evans, B., & Wellstead, A. (2017). 14 Policy Dialogue and Engagement between Non-
Government Organizations and Government: A Survey of Processes and
Instruments of Canadian Policy Workers. Policy Work in Canada: Professional
Practices and Analytical Capacities, 241.
This research is providing the information of value creation and maintaining continuity of
services . The value creation process is based on processes that are connected to people of
organization. Different consideration are used to improve the quality of services provided by non
government organization. This includes different aspects that are related to the relation between
company and people who are connected with operations of organization. This research is
analysis performed by individual to gather information about quality improvement in non
government firm. This research is concluding importance of quality management practices done
by organization.
Hall, J., & Vredenburg, H. (2005). Managing stakeholder ambiguity. MIT Sloan
Management Review. 47(1), 11.
It is a research work that is performed to collect the information about various methods to
maximise the performance of company. Purpose of this research is to evaluate different methods
used by organization to manage the performance and quality of services that are being delivered
to people. Practices in organization are based on involvement of stakeholder in organization
procedure and make them aware of company policies to reduce complexity of operations and
force the stakeholder to participate in positive way to meet goals and targets of company. Non
government or non profitable firms work on efficiency of people who are responsible for
providing services to people. This is general perspective presented by author in context of non
government organization. Various processes used by company are evaluated in this research and
need of stakeholder management and engagement is justified.
Wilburn, K. M., & Wilburn, R. (2011). Achieving social license to operate using
stakeholder theory. Journal of International Business Ethics Vol. 4(2). 3-16.
In this journal is about using stakeholder theory in NGO and utilise it to improve the
quality of services that are designed for people who might need support of company in in order
to survive or improve the lifestyle. The key components of quality management or value creation
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through service providing includes ethics in actions, integrity of plan and best quality resources,
proper task allocation to employees or people that are connected to company for transaction and
team working of people who are related to complete process of company. Mainly this journal is
related to the consideration of ethics in process used by organization in development of services
for customers. This journal is in favour of people who are getting services of company and
people who are providing it. With implementation of ethical practice will help organization to
improve satisfaction level of target people.
Heyse, L. (2016). Choosing the lesser evil: understanding decision making in humanitarian
aid NGOs. Routledge.
The improvements and developments made by organization can be considered as change
in organization process and methods. To make right changed in company processes organization
and management need to make their decision making effective. By improve decision making
organization can improve quality and performance. Here in this journal importance of better
decision making is explained and its role in quality improvement is stated. Views and points
considered in journal are personal suggestions of author that are based on knowledge and
experience.
Valencia, L. A. R., Queiruga, D., & González-Benito, J. (2015). Relationship between
transparency and efficiency in the allocation of funds in nongovernmental
development organizations. Voluntas: International Journal of Voluntary and
Nonprofit Organizations. 26(6). 2517-2535.
The most common issue in nongovernmental organization is related to transparency and
efficiency. In NGO most discussed concern is about right use of allocated fund and allocation
process used by company. This study is designed for business management students and
corporate official who might need information to improve satisfaction level of employees. To
improve quality of services organization need to generate trust in stakeholder to meet
performance requirements of organization. More the stakeholders are satisfied with operations of
company more they will help the organization to improve its quality of product and services.
This article is providing information of changes that are currently implemented in organization.
The information provided by author is supporting changes in transparency and efficiency in
organization.
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Evans, B., & Wellstead, A. (2017). 14 Policy Dialogue and Engagement between Non-
Government Organizations and Government: A Survey of Processes and
Instruments of Canadian Policy Workers. Policy Work in Canada: Professional
Practices and Analytical Capacities. 241.
This journal is about the communication organization need to make with stake older to
maintain the efficient operation of organization. Government is one of most important
stakeholder for nongovernment organization. Fund allocation and working practices of
organization are based on the policies and guidelines of government. So a better communication
channel is required in process. This study is developed for non government corporations to
improve their different practices in order to improve quality of services and develop efficient
organization procedure for stake holders.
CONCLUSION
The data and information sources used to evaluate the role of stake holder has been
studied in report. The role of stakeholder theory has been analysed thorough perspective of
different authors. Various factors and methods that are applicable for improvement of service
quality in NGO's. Changes and current development in non Government organization has been
evaluated in report and this evaluation is based on view of different people who are related to
particular field.
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REFERENCES
Bonnafous-Boucher, M., & Rendtorff, J. D. (2016). STAKEHOLDER THEORY. PALGRAVE
MACMILLAN.
Eskerod, P., & Jepsen, A. L. (2016). Project stakeholder management. Routledge
Evans, B., & Wellstead, A. (2017). 14 Policy Dialogue and Engagement between Non-
Government Organizations and Government: A Survey of Processes and Instruments of
Canadian Policy Workers. Policy Work in Canada: Professional Practices and
Analytical Capacities, 241.
Evans, B., & Wellstead, A. (2017). 14 Policy Dialogue and Engagement between Non-
Government Organizations and Government: A Survey of Processes and Instruments of
Canadian Policy Workers. Policy Work in Canada: Professional Practices and
Analytical Capacities. 241.
Hall, J., & Vredenburg, H. (2005). Managing stakeholder ambiguity. MIT Sloan Management
Review. 47(1), 11.
Heyse, L. (2016). Choosing the lesser evil: understanding decision making in humanitarian aid
NGOs. Routledge.
Lewis, L. (2019). Organizational change: Creating change through strategic communication.
John Wiley & Sons.
Valencia, L. A. R., Queiruga, D., & González-Benito, J. (2015). Relationship between
transparency and efficiency in the allocation of funds in nongovernmental development
organizations. Voluntas: International Journal of Voluntary and Nonprofit
Organizations. 26(6). 2517-2535.
Wilburn, K. M., & Wilburn, R. (2011). Achieving social license to operate using stakeholder
theory. Journal of International Business Ethics Vol. 4(2). 3-16.
Will, M. G., Roth, S., & Valentinov, V. (2018). From nonprofit diversity to organizational
multifunctionality: A systems–theoretical proposal. Administration & Society, 50(7),
1015-1036.
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