Health & Social Care: Personal & Professional Development Report

This report delves into personal and professional development within the health and social care sector, specifically focusing on NHS England. It examines the interplay of personal values and principles with the principles of support in health and social care, assessing how personal culture and experience influence the role in supporting service users. The report evaluates the effectiveness of personal contributions in teamwork, analyzes the role in minimizing barriers, and assesses current skills, abilities, and learning styles. A holistic development plan with short, medium, and long-term goals is produced, along with an evaluation of its effectiveness. The report also explores professional relationships, the promotion of individual rights, and ways to resolve issues in professional interactions, ultimately discussing strategies to enhance personal contributions to team effectiveness.

PERSONAL & PROFESSIONAL
DEVELOPMENT IN HEALTH
& SOCIAL CARE

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P 1.1 Compare personal values principles with the principles of support for working in health
and social care.............................................................................................................................1
P 1.2 Assess how personal culture and experience influences own role in supporting users of
services and others in health and social care settings.................................................................2
P 1.3 Discuss how new developments and changes to personal values can impact on work in
health and social care..................................................................................................................2
P 4.1 Evaluate the effectiveness of personal contribution when working with other in health
and social care practice...............................................................................................................3
P 4.3 Analyse own role in minimising barriers to effective teamwork in health and social care
practice........................................................................................................................................3
TASK 2............................................................................................................................................4
Portfolio.......................................................................................................................................4
P 2.1 Assess current skills and ability and learning style...........................................................4
P 4.2 Explain how the limit of own work role impacts on work with others..............................4
P 2.2 Produce a holistic development plan with short medium and long term goals.................5
P 2.3 Monitor progress against plan according to the requirements of a health and social care
practitioner, revising the plan as required...................................................................................7
P 2.4 Evaluate the effectiveness of the development plan to own development as a health and
social care partitioner..................................................................................................................7
TASK 3............................................................................................................................................8
P 3.1 Explain the nature of different professionals' relationship in health and social care.........8
P 3.2 Evaluate personal effectiveness in promoting and supporting the rights of individual.....8
P 3.3 Discuss ways to resolve issues encountered in professional relationship..........................9
P 4.1 Discuss how to improve personal contributions to the collective effectiveness of a team9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Social and healthcare industry is one of the emerging industry in UK, there are numbers
of companies are working in this sector in nation in order to provision of various types of
healthcare services. In the report, the company has been selected which ism NHS England, UK
based the largest health and social care organisation. In addition to it, the report will be discussed
about to various effective terms and approaches of professional career development in healthcare
sector. Apart from it, the report also will be discussed about planning or implementation of
professional career development plans of the organisation.
TASK 1
P 1.1 Compare personal values principles with the principles of support for working in health
and social care
Health and social care one of the biggest sector in UK, there are rapid changes can be
seen in industry (Ventola, 2014). The government of the nation is taking various types of
initiatives to making proper development in this sector and also for make it very high profile.
Own personal value and principles to work in heath and social care play vital role in order to
provision of health and social care services in organisation.
PERSONAL VALUE WHICH I POSSESS EFFECT OF THE VALUES ON
PRINCIPLES OF SUPPORT IN HEALTH
AND SOCIAL CARE
1. Being honest and polite While working as health services manager, I
often try my best to presenting effectively and
also showing honesty in front of my clients to
giving health care services. It makes effect on
customers to experiencing better health care
services (Trede, Macklin and Bridges, 2012).
2. Attitude of care and friendliness My personal principles to showing care attitude
towards clients and providing them sufficient
knowledge about health care services and its
effectiveness on them as well.
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P 1.2 Assess how personal culture and experience influences own role in supporting users of
services and others in health and social care settings
It can be said that, my personal role and culture make great impact on influences health
services manager role towards services users and other in health and social care settings.
MY PERSONAL CULTURE AND
EXPERIENCE
ASSESSMENT OF IMPACT OF MY
CULTURE AND EXPERIENCE ON
SERVICE USER
1. Linguistic ties My effective language knowledge assist me to
better communicate with our clients at
workplace and understand their needs and
demands from health care and social care
sector in industry (Thomas, 2015).
2. National ties and ethnicity of people My personal ethical morals and culture enforce
me to helping peoples at the best of my
practices and national ties also implies me to
assisting countries peoples in better manner.
3. Equality and justice with clients Equality with each customers and also using
justice culture with making fair decision to
provision of healthcare services at workplace.
P 1.3 Discuss how new developments and changes to personal values can impact on work in
health and social care
As working in NHS organisation on the post of health services manager. I need to make
changes in various personal values and principles in respect to better serve health and social care
services towards communities in better way (Smith, 2011). It has been seen that, in critical times
of patients, it assists me to learning lessons form enquiries serious failure of health care of
injured patients. In case of serious falling health level of my client, I need to acquire learning
from more inquiries about major issues behind the disease and also gathering necessary
information about serious disease which is being cause of falling health level of patients. It
assists me to find out sufficient solutions of critical failure health of peoples. So these changes in
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my personal value, I will be able to serve better health care services to clients at workplace. In
addition to it, I need to follow codes of practices, it provides me practical guidelines to any
person or body performing functions or duties under the health. I require respecting and support
the individual's right to accept or decline treatment and care. Also, I need to take care of
maintaining client's individual rights to be included in decision making about their healthcare.
P 4.1 Evaluate the effectiveness of personal contribution when working with other in health and
social care practice
Working within a team is effective challenges for me in order functioning of team works
in practices (Pedler, ed., 2011.). Varied of interpersonal skills has been made great impact on my
performance in team working in respect to furnishing effective healthcare facilitate to clients.
While working as health services manager, I have provided proper suggestions about improving
healthcare services with effectiveness in NHS England organisation in context of gaining better
feedback for patients. I have made suggestion to improving traditional manner of health and
social care services (Munn-Giddings and Winter, 2013). I told them, we must implementation of
innovation in our healthcare equipment and mechanism, so it will assist the firm to establishing
an effective service care organisation in industry. The most issues can be seen, which is, making
communication with clients from home. Most of out clients are not able to comes to clinics to
having services. They demand for getting services and information about their treatment and
suggestion about healthcare from home, workplace etc. I advise my senior manager and all team
member to furnishing healthcare facilitate from clinic to home by using variety of innovative
communicational tools and techniques, which assist them to better connect with clients.
P 4.3 Analyse own role in minimising barriers to effective teamwork in health and social care
practice
Knowing each other personally: This is an essential term for working collaboratively
within the health and social care industry. It has been seen that, there are numbers of issues are
being arisen in order to making proper communication with each other in my team. So I need to
persona knowing every team member to each other in respect to identify each one's personal
strength and weaknesses (McNiff, 2010). So communication is major barriers which is faced by
new member in team. So in case of taking other team member's responsibilities, I need to know
them personally.
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Motivating teams: Lack of motivation could be major barriers for effective team in
health and social care sector. Often times, I have seen that, my team members are experiencing
lack of effective motivation within them, which is making major cause of falling quality and
effectiveness of healthcare services at workplace. So I used to make motivate my all team
members in order to improving service provision process of the team and it will reduce the
barriers of the firm, which is arising because of lack of motivation.
TASK 2
Portfolio
Personal SWOT analysis
P 2.1 Assess current skills and ability and learning style
Own skills:
there are following skills and ability to working as health services manager in NHS England:
 I have very good communication skills by which I will be able to engage with my client
in better way.
 I have very good knowledge about health and social care services, by which I can serve
effective care and clinical services (Manners, 2017).
 I have strong value and principles which assist me to present myself in better manner in
front of patients. I have good team leading skills, by which I can easily motivate my ream team member
in the team, so they will be able to work with more effectiveness.
 Own learning style:
 I can learn form observation, so in a team, various types of expertise is working insight
the team, so I learn from them new skills by observing situations.
 I have better knowledge of various types of languages which assist me to gaining
knowledge from different country's clients about social and health care services.
 I used to learn from books and journals which has been published in recent days, so it
assists me acquiring modern approaches of healthcare services provision and sufficient
knowledge about making improvement within it.
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P 4.2 Explain how the limit of own work role impacts on work with others
Weaknesses
I have less effective communication skill which being cause of less effectiveness of my services
provision in indstry.
I can easily distract from my major goals and objectives which generating negativity.
I am very less aware with all legislative provision of health and social care services provision
which can affect me to make negative result on it.
Apart from it, I am weaken with establishing better relationship with clients, so it affected on
making relations skills (Kind, Genrich, Sodhi and Chretien, 2010).
I am emotionally getting attached with my employees who coming at healthcare workplace, so
it reduce my effectiveness of working in industry.
Threats:
There are frequent changes can be seen in the regulation and legislation of the nation. So I need
to comply with them and keep on updated myself in order to better success of my professional
career.
Culture and diversity can affect the work processing, so I have threat to aware about different
cultural diversity of the nation, which assist me to better execution of healthcare services in
industry.
There are large numbers of competitions are increasing rapidly and I have to learn new
approaches of bets healthcare provision in order to sustaining in the care industry.
P 2.2 Produce a holistic development plan with short medium and long term goals
Professional career planning is one of the most part for development of own life in right
way. It is required for everyone in order to formation of proper planning about to sufficient
development of professional career of each people. I must need to prepare a development plan
which should include the short term goals, medium term goals and long term goals. It is
necessary to making development plan to making major focus on getting in within time period.
SMART
objectives
Basis for
success
Requisite
actions
Strategies to
be
Resources
required to
Timescale
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implemented
to attain goals
attain goals
Skills for
entrepreneur
in healthcare
sector
(Long term
goal)
In case of
opening up
new business,
I need to learn
how to
manager
business
functionalities,
then I will be
able to
thinking skills
for doing
business.
I need to make
participation
in some
innovative
areas from
which I can
gather more
new things.
Working hard
for getting
sufficient
knowledge to
getting
success.
Motivator,
mentor,
experts,
counselors etc.
7 Yrs.
Skills for
leadership
(Medium term
goal)
Managing
peoples in the
organisation in
effective
manner can
enable me to
become an
effective
leader.
I need to learn
new
approaches of
leadership.
Making
interaction
with new
peoples whom
I meet at
workplace.
Teacher,
guiders,
motivators.
1 Yrs.
To become
health services
manager
(Short term
goal)
Learning
about how to
furnish
services to our
clients at
home.
Making
participation
in various
healthcare
campaign and
various group
Working as
per
predetermined
goals and
objectives.
Guidance of
teacher, family
and friends.
6 months
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discussion and
debated.
P 2.3 Monitor progress against plan according to the requirements of a health and social care
practitioner, revising the plan as required
Monitoring profess against plan is an effective approach for me in order to gaining
sufficient knowledge about health and social services provision in organisation. All preparation
for gaining proper knowledge about to proper development in such areas, where I will be able to
remove all barriers in regarding achievement of predetermined plans of professional
development. I need to acquire various types of essential skills and techniques to getting career
objectives in easy form (DuBois and Miley, 2013).
Skills for professionals development: Inn terms of gaining proper skills for getting
development in health and social care professions. I need to become a health service manager
who has work for provision of healthcare services at home. So I require learning some skills by
which I can fulfil the criteria of professional career development plans.
Revise the plan: After acquiring sufficient range of skills, is necessary to revising plans
in order to being development in necessary areas of my career. It has been seen that, there are
some things which is necessary to learn about gathering information present requirements for
gaining sufficient knowledge. Proper development in interpersonal and communicational skills
can help me to better engaged with my predetermined goals and objectives.
P 2.4 Evaluate the effectiveness of the development plan to own development as a health and
social care partitioner
In order to accomplishments of my various effective organisational goals and objectives
towards health and social care industry. I have gathered sufficient skills and experiences for
proper development in health service manager in NHS England organisation. It has been noticed
that, I have prepared some areas where I can improve my managerial skills in healthcare sector
in order to formation of better relationship with each other at workplace. According to my career
development plan, I have improved in my communications skills and establishing relationship
skills in respect to reaching at the level, where I can become a health services manager. I need to
acquire all those skills which I can assist me to better maintain critical situation of patients in
healthcare organisation in proper way (Creek and Lougher, 2011). I need to learn some effective
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skills to making appropriate decision in emergency case of employees, so patients can be used in
such areas by which sufficient improvement can be executed. Effective leadership approaches
assist me to making motivate our employees in proper development in such areas by which
effectiveness can be raised in such a way, where I can reach to my desired goals and objectives.
TASK 3
P 3.1 Explain the nature of different professionals' relationship in health and social care
Professional relationships: This is a kind of relationship that can be managed by group
of people in the professional capacity in respect to generating a good amount of improvement in
professional career development plan (Care Quality Commission, 2012). It is necessary for me to
establishing relationship with similar professionals at workplace and senior healthcare manager
as well. In case of NHS England, multiple numbers of professionals are working in the firm. So I
need to make better relationship with all of them, result on it, with the help of all of them, I will
be able to gain more experience from my seniors at workplace.
Relationship with team members: It has been seen that, effective relationship with team
member improve the performance of team in organisation. In case of healthcare industry,
working with collaboratively is necessary terms for each one in industry to gaining sufficient
knowledge and working experience in health and social care sector. It has been seen that, there
are numbers teams are working in industry, so in order to become an effective team leader, I
need to learn several new things in the business by which sufficient form of development can be
raised. Thus, it can be said that, I require to establishing positive relationship with my all team
members in order to improving performances of whole team.
P 3.2 Evaluate personal effectiveness in promoting and supporting the rights of individual
Some essential personal effectiveness make impact in promoting and supporting rights of
individual in the team in order to gathering knowledge which can assist them to achievement of
their individual goals and objectives in industry. It has been seen that, there are numbers of
employees are working in NHS England, I need to use of some of my interpersonal skills such as
challenging behaviours, employees respective prospect and managing crucial circumstances at
workplace, so it can assist me to proving my personal effectiveness to completion of each
healthcare services provision activities in respective manner. So I will be able to better
understand each one at workplace (American Nurses Association, 2010). Sometimes, it has been
noticed that, collective working skills of mine assist each individual to making improvement in
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team working conditions of each employees, so all these personal effectiveness helped me to
make impact in each individual at workplace.
P 3.3 Discuss ways to resolve issues encountered in professional relationship
It can be said that, there are numbers of issues are being arisen in case of health and
social care professions. It has been said that, there are numbers of issues can be seen on
professions of healthcare services. In order to making improvement in such areas, I need to
acquire crucial role of working system. Generally professionals relationship helps to sharing
cultural and behaviour knowledge to each other in order to sustaining effectiveness in industry.
Furnishing equal opportunities to all employees to encounter each critical condition of healthcare
facilities provisions. In addition to this, proper arrangement of agenda and meeting of healthcare
services at workplace, where every team member can review their issues and suggestions on
particular problems in the firm. Proper arrangement of resources in industry that can be used to
relevant functioning of various business activities of healthcare sector. So it will assist them to
encounter the various professional relationship issues incur in the business.
P 4.1 Discuss how to improve personal contributions to the collective effectiveness of a team
While working in collective form, there are numbers of employees are making
contributions to equally importance in terms of, making efforts to improvement in the work of
the business. Working with individual leading people and also contribution of various team
member assist each other in the business in order to completion of each work. Sharing essential
ideas and suggesting each other in NHS England firm, in order to completion of each difficult
task in industry (Aveyard, 2014). It has been seen that, I need to help each other at workplace
when other employees demand for assistance at workplace. There are numbers of burden can be
seen on leader of the employees, so each team member has responsibilities to classified their all
works to each other in a team, so they will be able to completion of each work in easy way.
CONCLUSION
From the above analysis, it is concluded that, health and social care organisation is one of
the biggest emerging industry in UK. Varied of professions can be seen in NHS England
organisation, where they are working in their specific department. The report also concludes
about care practitioners play a major role in healthcare services provision in order to completion
of various tasks in industry. The professionals' development plan help me to get desired success
in my career.
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REFERENCES
Books and Journals
American Nurses Association, 2010. Nursing's social policy statement: The essence of the
profession. Nursesbooks. org.
Aveyard, H., 2014. Doing a literature review in health and social care: A practical guide.
McGraw-Hill Education (UK).
Care Quality Commission, 2012. The state of health care and adult social care in England in
2011/12 (Vol. 763). The Stationery Office.
Creek, J. and Lougher, L., 2011. Occupational therapy and mental health. Elsevier Health
Sciences.
DuBois, B. L. and Miley, K. K., 2013. Social work: An empowering profession. Pearson Higher
Ed.
Kind, T., Genrich, G., Sodhi, A. and Chretien, K. C., 2010. Social media policies at US medical
schools. Medical education online. 15. 1. p. 5324.
Manners, R. A., 2017. Professional dominance: The social structure of medical care. Routledge.
McNiff, J., 2010. Action research for professional development: Concise advice for new action
researchers. Dorset: September books.
Munn-Giddings, C. and Winter, R., 2013. A handbook for action research in health and social
care. Routledge.
Pedler, M. ed., 2011. Action learning in practice. Gower Publishing, Ltd..
Smith, E., 2011. Teaching critical reflection. Teaching in Higher Education. 6. 2. pp. 211-223.
Thomas, P. A., 2015. Curriculum development for medical education: a six-step approach. JHU
Press.
Trede, F., Macklin, R. and Bridges, D., 2012. Professional identity development: a review of the
higher education literature. Studies in Higher Education. 37. 3. pp. 365-384.
Ventola, C. L., 2014. Social media and health care professionals: benefits, risks, and best
practices. Pharmacy and Therapeutics. 39. 7. p. 491.
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