SWOT Analysis for NHS: Strengths, Weaknesses, Opportunities, Threats

This report presents a SWOT analysis of the National Health Service (NHS), examining its strengths, weaknesses, opportunities, and threats, particularly in the context of implementing new technologies like Computerized Physician Order Entry (CPOE). The analysis highlights the NHS's skilled clinical staff and potential for patient involvement as strengths, while addressing issues such as staff time constraints and unclear roles as weaknesses. Opportunities include leveraging a dynamic volunteer board and patient participation. Threats involve security risks and potential patient coercion. The report then compares two vendors, Start-Right Technologies and Med-Safe Implementations, using Gartner Decision Tools to evaluate factors like time, resources, cost, and risk. Start-Right is noted for its long history, comprehensive resources, and lower maintenance costs, while Med-Safe is recognized for data analysis capabilities and on-site staff training. The report concludes by emphasizing the importance of the SWOT analysis in technology implementation and offers a vendor comparison based on key questions such as customer base, implementation costs, and provided facilities.

SWOT Analysis
Strengths
 Exceptionally capable clinical staff.
 History of productive open day events
 Focus has a strong ethos of openness, sharing and
duty with respect to extending calm sureness
 Patients expecting to get included
 Various charities willing to participate

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Weaknesses
 Medicinal specialists not open to meet patients frequently
enough
 Current open days events not growing planned activity
 Deficient staff time to outline more events(Kulldorff and
et.al, 2016).
 Staff not clear of their part in the patient relationship
 Cutoff base on open events not association works out
 Organizations unreasonably reached out for additional
development

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Opportunities
 Dynamic volunteer board willing to outline and mastermind
events in NHS
 Patients dynamic in the middle's Patient Participation
Project can be asked for their emotions and
proposals(Masrom and et.al, 2015).
 Head Nurse is willing flex focus conditions to free up
clinical staff time
 Use patients to add to delivery of practice

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Threats
 Security is in risk
 Patient forced to do things they don't wish to do

Proposal for the chief information
officer

Methodologies for choosing Right
technologies
 All the above features and attributes are responsible for
selecting Right technologies as a vendor for out organisation. All
the features or services offered by this vendor can help NHS to
improve its efficiency and effectiveness which will contribute in
the enhancement of performance as well as profitability of the
organisation. In order to choose the best vendors among the
Start- Right technology and Med-Safe implementation, Gartner
Decision Tools for vendor selection can be applied that consider
four factors – Time, Resource, Cost and Risk.
 Start-Right technologies has completed 15 years in the
healthcare services, it has many kinds of resources such as
training techniques, software, electronic equipments and other
useful elements which can help NHS to offer effective services
to the patients. The maintenance cost of Start-Right
technologies is less than that of the other vendor(Laudon and
et.al, 2015)

Thank you

Start-Right Technologies
 Sacro, SC
 More than 40,000 customers
 $1.8 million with minimal yearly maintenance costs
 15 years
 $42 billion in annual operating revenue
 Order process is integrated to instantly compare formulary data against a
patient's record
 Patient and drug information is presented to the physician at the time of
ordering
 Order sets can be based upon physician preferences
 Software provides dose checking, calculator, and other conflict checking
 Historical patient information is displayed when ordering new medications,
Staff-intensive training, off-site

Summary of the SWOT
The SWOT analysis represented various strengths, weaknesses,
opportunities and threats for NHS. In order to implement new
technology such as Computerized Physicians Order entry(CPOE)
NHS needs to consider the SWOT analysis(Moro and et.al, 2016).
NHS has highly skilled clinical staff which can support the
implementation of new technology in the hospital. It is important for
an organization to understand the capabilities of its employees in
order to determine if they can work in the changing organizational
structure or by utilizing new technologies. But there is also an issue
faced by NHS regarding the availability of nurse to provide services
to patients and they also don't have much time to learn new things
or develop new skills. In order to successfully implement
Computerized Physicians order entry NHS requires grabbing the
opportunities they have in the business environment.

Vendor Comparison - Questions
 How to reach to the head office?
 What is the customer base of the vendor?
 What is the initial implementation cost?
 What is the experience of the vendors?
 What is the annual turnover of the vendor?
 What all facilities are provided by the vendor?

Med-safe Implementations
 Lamply, NY
 23,000 customers
 $1.2 million with $25,000 per year maintenance
 20 years
 $38 billion in annualized operating revenue
 Data analysis for improved outcomes – enable health care
providers to mine data collected via CPOE software
 Recognized for technology in health care to reduce
medication errors, Provide on-site staff training(Galliers
and et.al, 2014).