Detailed Analysis of the Night Shift Supervisor Job Description

This report provides a detailed analysis of a job description for a Night Shift Supervisor in a retail setting specializing in home improvement products. The role encompasses various responsibilities, including managing sales, handling customer interactions, overseeing inventory, and ensuring secure operations during overnight hours. The supervisor is expected to handle cash sales, manage supplier interactions, monitor CCTV footage, and coordinate deliveries to local customers. The job also requires the individual to be proficient in handling retail and sales, managing orders, and organizing and delivering home improvement supplies. Furthermore, the position requires adherence to strict security protocols, including alarm checks and surveillance reviews. The report emphasizes the importance of a candidate's willingness to learn, adapt, and multitask within the role, making it a comprehensive examination of the job's expectations and requirements.

Job Description
Title: Exempt-Status Night Shift Supervisor
Department: retailing, Sales and Distribution
Responsibilities:
• Sales
• Supervision
Job Purpose:
In case of retailing, Sales and Distribution of home improvement products, Applicant must have self-
supervisory and be able to handle the store and responsibilities alone during night hours.
Timing: 10 PM -6 AM
Responsibilities:
• Retailing and sales:
• Hand overstocks and cash sales at start or end of shift
• Customer interactions
• Suppliers interactions and dealings
• In charge of monitoring CCTV surveillance camera footage
• Make delivering to localized customers during the hours
• Responsible for safely loading and making supplies
• Safely Lockdown while on delivery rounds
• Report on daily developments
Job Roles and description:
 The position requires individuals who have an experience in retail and sales with adequate
experience and is self-supervisory. Due to the odd hours, the job will require the individual to
work alone at the store and will require handling all operations to the best of his ability. The job
role would target clients placing orders during the late night for night or early morning home
improvement products and will require the individuals to be well versed with retailing and sales
and be able to supply the products when orders (Taylor, 2005).
 A limited number of basic fast moving home improvement supply stocks shall be handed over to
the individual on a daily basis at the start of the shift and these shall require being handed back
to the next shift before shift change. This means both shifts both shift team members will need
to come a few minutes early so as to take stock before handover so as to share the handover
responsibility during office timings.

 During the shift, the Status Night Shift Supervisor would be responsible for checking the daily
records to determine customers who may have placed orders and perform a follow-up to
confirm delivery and supply. The individuals will also need to follow up on their own leads and
be responsible for answering the phone, checking the sales email and e-commerce portal for
any orders which may have been placed and require delivery of preparation during his shift
(Sower, 2010).
 Organizing the products and supplies for delivery during the shift. The Status Night Shift
Supervisor will require being prepared to handle organization, moving, loading and delivery of
home improvement supplies which may have been ordered or require delivery during his shift.
This will require physical efforts and heavy lifting so keep this point in mind before applying for
the position.
 In the event, the Status Night Shift Supervisor needs to make a late night delivery to a localized
customer a Safe Lockup Procedures must be followed. This would require a specific security
procedure to be followed before leaving the premises and while re-entering the premises.
Security ALARMS, Movement detection sensors will need to be counter checked before
departure. CCTV footage will also need to be reviewed once back from the delivery if there is
adequate time.
 Remain open to learning and reporting issues, we will prioritize individuals who show a keen
interest towards learning and multi-tasking as the Status Night Shift Supervisor position requires
an individual who is willing to remain open towards doing new things. Remaining open to
learning means you are likely to be more comfortable while working which is likely to deliver
better results.
If this criterion fits you requirement does feel free to get in touch with us and we shall schedule an
interview meeting.
Thank You and Good Luck
References
Sower, V. E. (2010). Essentials of Quality with Cases and Experiential Exercises. John Wiley & Sons.
Taylor, S. (2005). People Resourcing. London: CIPD Publishing.