MITS6004 Assignment 1: Case Study and Nike ERP Presentation

This presentation analyzes Nike's Enterprise Resource Planning (ERP) implementation, focusing on demand planning and organizational project management (OPM3). It explores the challenges in demand planning, the role of OPM3 in identifying system problems, and the key reasons behind the successful ERP implementation at Nike. The presentation highlights the effectiveness of a phased rollout approach, emphasizing its benefits in terms of gradual implementation, market entry, and customer feedback integration. The analysis also covers the training provided to customer service representatives and the overall success of the ERP system, referencing relevant academic sources. The presentation concludes by summarizing the key points and emphasizing the importance of phased implementation and training for successful ERP deployment.

Enterprise Resource
Planning
Name of the Student:
Name of the University:
Author Note:

Introduction:
The presentation provides an insight into demand
planning, Organizational Project Management (OPM), the
impact of OPM3 in identifying problems of Demand
Planning System, key reasons that defines the success in
implementing the ERP, effectiveness of phased rollout for
Nike.

Demand Planning
 It is the method of forecasting the demand for a
product or service so that it is delivered or produced
effectively based on customer satisfaction[1].
 It is a key step in planning the supply chain.

Challenges to Demand
Planning
Issues includes:
 Internal Issues: Absence of support from
management and forecasting tools
 External Issues: Inadequate market conditions or
industry data
 Logistical Issues

Organizational Project Management
(OPM3) in Identifying Problems of
Demand Planning System
Organizational Project Management (OPM): It is basically a tool that
helps in measuring the consistency of an organization in the adoption and
implementation of recommended practice in project management [2].
The following characteristics OPM model helps in identifying the Demand
Planning System:
 Evaluation of effectiveness of the process
 Identification of opportunities for improvement
 Ensure continuous improvement

Project Performance at Different
Maturity Level of OPM

Enterprise Resource Planning
( ERP)
It is a software representing the business process
management that allows an organization to use
integrated applications for managing business and
automate the functions in its back office[3].

Three Key Reasons for Successful
Implementation of ERP at Nike
 The ongoing implementation of the ERP system in Nike followed a
phased out approach over a matter of few years[4]
 To implement the service Nike provided its Customer service
representatives with required training for about 140 to 180 hours.
 The users has been locked from utilizing such system unless their
course of training got completed.

Effectiveness of Phased Rollout
in Nike
Phased rollout:
It represents the method of hardware or software migration
that consider incremental execution of the new system.
Effectiveness:
It allowed Nike to implement the ERP system gradually in various
phases.

Effectiveness of Phased Rollout in
Nike (Continued)
Another significant benefit of the phased execution is that it
allows the organization in reaching the market sooner
It also allows the firm in deriving customer feedback and
reviews which can be included in the product in subsequent
phases
The feedback are quite effective as it aids in appropriately
making the changes to the project thereby helping in executing
them in the subsequent releases.

Conclusion:
On a concluding note, it can be said that Nike tried to
implement the demand planning in which it was
hardly successful. Then it implemented the ERP
system which has been successful due to the slow
phasing out and proper training.

Conclusion:
On a concluding note, it can be said that Nike tried to
implement the demand planning in which it was
hardly successful. Then it implemented the ERP
system which has been successful due to the slow
phasing out and proper training.

References:
[1] K. Tracht, , A. Niestegge. and P .Schuh, Demand planning based on
performance measurement systems in closed loop supply chains. 12th ed.
Procedia CIRP, 2013, pp.324-329.
[2] N. Drouin, R. Müller and S. Sankaran. Novel approaches to
organizational project management research: Translational and
transformational (Vol. 29). Copenhagen Business School Press DK, 2013
[3] S. Matende and P. Ogao. Enterprise resource planning (ERP) system
implementation: a case for user participation. 9th ed. Procedia Technology,
2013, pp.518-526
[4]. C. Koch. Nike Rebounds. CIO Australia’s magazine for executives, 2004
[5] D. Wong, N. Wu and P. Watkinson. Quantitative metrics for evaluating
the phased roll-out of clinical information systems. International journal of
medical informatics, 2017, pp.130-135.

Thank you !!!