Project Report: Implementing Cloud Computing at Nisa Retail Company

This project report focuses on implementing cloud computing in Nisa, a UK-based retail company. The report provides a comprehensive overview, starting with background information on cloud computing and its benefits for businesses, including cost reduction and improved data management. The project aims to implement cloud computing effectively, enhance customer satisfaction, and expand the retail business. The report details the project's cost analysis, covering network, compute, and storage expenses, and defines the project scope, which includes employee motivation and improved customer interaction. It outlines a timeline for implementation, including phases for initialization, planning, execution, and monitoring, with a completion target of June 2018. The report emphasizes quality management, focusing on customer satisfaction, prevention over inspection, and continuous improvement. It also includes a detailed communication plan for stakeholder engagement, resource allocation, and risk management strategies. The report concludes with findings and references to support the project's recommendations and feasibility.

Managing a
Successful Business
Project

Table of Contents
INTRODUCTION...........................................................................................................................1
P1 :Background , Aims, Objective, Rationale of project ...........................................................1
P2: Cost , Scope, time, quality, communication, risk and resources..........................................2
P3: Work break down structure and Gantt chart ........................................................................7
P4: Conducting Research ........................................................................................................10
P5: Data analysis ......................................................................................................................12
P6:Communicating the findings:PPT........................................................................................19
P7: Findings .............................................................................................................................19
CONCLUSION..............................................................................................................................19
REFERENCES .............................................................................................................................20

INTRODUCTION
Today the way of operation of business has gone through major change due to use of
digital technology in the business. In order to gain competitive advantage from the rival
company the digital products such as computers, servers, websites etc are being used by the
companies (Dinh and Wang, 2013.). The organization make use of digital technologies such as
cloud computing, internet of things, artificial intelligence, social media sites etc in order to
expand and grow their business on a bigger platform. The best digital technology is preferred by
the companies that will be useful for their business.
Nisa is a small-scale organization in UK. This is a retail company that offers fresh food
items for the customers. The main goals of this company is expand its business and to generate
more satisfaction among customers through its products and services. In this report a new
technology that is cloud-computing will be implemented in the company Nisa. And based on the
implementation of this new technology the cost, time will be mentioned that will be needed in
implementation of cloud-computing.
P1 :Background , Aims, Objective, Rationale of project
Background – Cloud-computing is a network of remote servers that are hosted on the Internet in
order to manage, store and process data. Over a network the services are provided by a collection
of remote servers. The world economy is being improved tremendously due to use of cloud-
computing. With the implementation of cloud computing in the business the companies can
reduce their cost of IT and other additional costs. By making use of cloud-computing in the
company Nisa the company will be able to provide better product and services to its customers at
a lower cost (Dodgson and George, 2015). A lot of time of the company will also be saved as
they do not have to search fro eh records of customers and employees all the records will be
easily available on the cloud. So, in a way it will save the time of the company. However on the
other side the workload of the employees will also be less due to implementation of cloud-
computing as all the data and information will be easily maintained by the cloud. They do not
have to worry about the data and in case of any fire or theft also the data will be safely secured in
cloud. The various advantages to the company is being provided by the cloud computing and
also with this the better experience to the customers will also be given as they will think all the
information about each customers is being kept securely by the company.
Aims- “To implement a new digital technology that cloud-computing in the company Nisa”
1

Objective
 To implement cloud-computing in Nisa in the effective manner
 To be able to develop more satisfaction among the customers with the implementation of
this new technology
 To grow retail business on a broader platform
 To develop products in the company in a cost efficient way with the implementation of
this new technology
 To implement this new technology till the end of June 2018
Rational – As more and more businesses are making use of digital technology in the business so
it is essential for the company Nisa to implement this new technology that is cloud-computing
(Fernando, Loke and Rahayu, 2013). With the use of this technology the various benefit will be
there in this company. At a timely manner all the information will be available they do not have
to search for a specific record of data and information. All the data will be there on the cloud.
Also, the cost of implementation of this technology is also low. Also, the employee's engagement
in their work will also increase as flexibly will be given to them. They can access the information
or data from anywhere and at anytime so this will increase their involvement in their work.
P2: Cost , Scope, time, quality, communication, risk and resources
Cost of implementation of cloud-computing – The three biggest centres of cost that are related to
the cloud are the network, compute and storage.
Network – When setting up the cost the expense to maintain the network is provided by the
cloud providers. The cost is being calculated by doing calculation for network hardware, network
infrastructure maintenance and labour. In this cost these three above mention elements are
included(Han, Cline and Golparvar-Fard, 2015)
Compute – The cost of the CPU is calculated by most of the providers by determining the
respective cost of per GB of virtual RAM of the company. In this mainly the hardware operation
and hardware acquisition are included.
2

Storage – The cloud-provider mainly calculate the cost to operate in the storage hardware and
also for the storage need the new hardware is also acquired.
Service Cost Included resources
Compute 5,000 240GB vRAM, 35GHz CPU
Storage 1000 6TB SSD-Accelerated Storage
Network 4000 8Gbps
Total 10,000
Scope- The implementation of cloud-computing in the company Nisa will be beneficial for the
company as it will motivate more employees in their work and will develop more customer
satisfaction as all the record and information about them will be maintained by the company in
the effective way. The more interaction with the customers that are visiting this store will be
there with the implementation of cloud-computing. To them a smooth experience of shopping
will be given. With the help of loud the real time status information, streamlines inventors, track
deliverables etc can be captured (Cloud computing , 2017.). The low cost development costs are
required in the implementation of cloud-storage. The estimated completion time for this project
is till June 2018 The resources that are allocated for this project will be used and at regular time
interval meetings will be held in the company Nisa in order to find out the progress of this
project.
Time – The time that is being estimated for the completion for this project is till june end 2018
during this time period all the activities and resources that will be required for the
implementation for this project will be allocated. The various activities that is planning,
executing, monitoring, closing etc will be done.
Activities Time
Initialization
 Identification of the technology to be
implemented
 Hiring a team for this technology
15 days
3

Planning phase
 Objective
 Budget
 Resource allocated
 Meeting held
 Scope management
Execution
 Training to the employees
 Utilization of resources
Monitoring
 To monitor the new technology
15 days
15 days
5 days
Quality – In order to make this project successful a high quality project need to be delivered. A
project is said to be of high-quality when it fulfils all the expectations of the customers. Keeping
in mind the needs of the customers a project need to be planned and executed. The three key
quality management concepts need to be kept in the mind while delivering a high quality project.
They are as follows-:
Customer -satisfaction – In the project an important role is being played by the customer. The
project quality is considered as good if the customer is highly-satisfied. However on the other
side the project is considered as poor if the customer satisfaction is low. The customer-
satisfaction will be there in the project if all the requirement of the customers are fulfilled
regarding the project (Miller and Loorbach, 2014). In order to deliver this project of high-quality
the attempts need to be made by the company so that satisfaction of customers will be more.
Prevention over inspection – The money that is spent on the project to neglect failures and also
the money that is spent on the project before and after due to failures are included in the cost of
quality. In comparison, with cost of correcting the mistakes the cost of preventing the mistakes is
usually less.
Continuous improvement – In order to enhance the quality of the products, services this concept
that is continuous improvement can be used. These improvements can be small, incremental
changes. The major objective is to avoid the repetition of the similar issues in other projects.
4

Communication – During the planning phase of their project a high-level of communication
management plan need to be developed. By making use of this communication plan the various
things regarding the project can be discussed with stakeholders team members. The
communication role, goals, objectives etc will be included in this plan.
The project communication plan
From all the stakeholders group the inputs need to be gathered in order make this plan
comprehensive. In the plan the project kick off's, review and team meeting etc are included.
Goals and objective of communication
The knowledge will be increased regarding the project. The opportunities to the
stakeholder group will be given for feedbacks
Role of communication
In this communication plan an essential role will be played by the project sponsor, project
lead, team members, steering groups etc. All these people will participate in this project as it is
not possible to make this communication plan without them (Sanaei and Buyya, 2014.).
Tools and methods for communication
The different tools can be used in the project in order to deliver the message among the
team members. In this project the various communication tools such as meetings, formal
presentations, surveys, newsletters etc will be used. In order to convey the message to other team
members or team lead the e-mail can also be used.
5

Message type Schedule Method of
delivery
From whom Audience Objective
Status reports Once in a
Month
Through e-
mail it will be
conducted
Project
manager
Steering team
sponsor, team
members
The progress
of the project
will be
discussed
Meetings It will conduct
every week
presentation Leadership
team
All employees Regarding the
project the
discussion will
be done
Resources – In order to meet the requirements of the data centre the cloud management providers
must integrate with traditional IT system. The basic requirement of the cloud computing is the
computers, static IP, memory, Linux OS and a hard disk. As per the needs of the company the
hard disk can be used. Also in order to make use of cloud computing the company need to have a
good Internet connection as the only need of cloud-computing is internet access. Also, the
training to the employees also need to be given regarding the use of this new technology.
Risk – In the project if any uncertain events that take place then it is termed as risk. If in the
project if the risk will take place then the company will not able to achieve the objectives that is
set for the project. The risk can be identified and assessed with the help of risk management.
Based on the risk management strategies can be made by the companies so to reduce the impact
of any risks on the project (Polášek, Bureš and Šimon, 2015.).
Types of risk that can take place in this project are as follows-:
Cost risks – This type of risk can take place in the project due to poor estimation of cost. The
management team need to devote sufficient time in order to estimate the current budget for the
project
Schedule risk – This type of risks can take place in the project when the project is not completed
on the estimated time and it takes longer time to complete.
6

Inexperience among staff-This risk will occur when the staff are not familiar with the use of
technology. It can be overcome by providing the appropriate training to the staff with the use of
new technology.
P3: Work break down structure and Gantt chart
The work that is required to produce the produce or deliverables is defined by work breakdown
structure. In this project it will help to organize and define the total work scope.
7
Illustration 1: Work breakdown Structure
(Source: Work breakdown structure , 2017)

Task Name Duration Start Finish Predecessors
Beginning phase 09 March 2018
Setting up of aims
and objectives 2 days 12 March 2018 13 March 2018
Identification of
risk 4 days 14 March 2018 19 March 2018 2
Planning of
resource 6 days 20 March 2018 27 March 2018 2,3
Planning phase 15 March 2018
Resource
identification 5 days 06 April 2018 12 April 2018 4,7
Risk management 8 days 13 April 2018 24 April 2018 8
Structure
preparation 6 days 06 April 2018 13 April 2018 7
Execution of the
process 10 March 2018
Fund requirements 8 days 13 April 2018 24 April 2018 8
Hiring technical
expert person 9 days 06 April 2018 18 April 2018 7
Contacting the
cloud provider 3 days 25 April 2018 27 April 2018 12,13
Testing procedure 8 days 30 April 2018 09 May 2018 14
Updation in plan 4 days 10 May 2018 15 May 2018 15
Monitoring and
controlling
process
13 March 2018
Repeat monitoring
processing 3 days 16 May 2018 18 May 2018 16
Regular reporting 4 days 16 May 2018 21 May 2018 16
Meetings 4 days 22 May 2018 25 May 2018 18,19
risk identification 3 days 22 May 2018 24 May 2018 19
Evaluation of process 5 days 25 May 2018 31 May 2018 21
changes in plan 4 days 21 May 2018 24 May 2018 18
Closure 14 March 2018
Assignment closure 3 days 25 May 2018 29 May 2018 23
sign with all terms and
conditions 4 days 30 May 2018 04 June 2018 25
Post project appraisal 3 days 05 June 2018 07 June 2018 25,26
Completed project 7 days 08 June 2018 18 June 2018 27
8

9

Gantt chart – With the help of the Gantt chart the schedule of project can be represented. The
millstones, timelines, start and finish date of project etc can be presented with the help of Gantt
chart.
P4: Conducting Research
In this section the research will be done on the implementation of cloud-computing in
Nisa. Regarding its implementation in the company the insight understanding will be developed.
In order to gain knowledge the various research tools and methods will be used (Tabassum and
Mathew, 2014). They are as follows-:
Research approach- They are mainly of two types that is inductive and deductive. In this research
the inductive approach will be used as it will give in-depth knowledge on the research topic.
Research philosophy – The positivism and interpretivism are two types of research philosophy.
In this interpretivism philosophy will be used as for the inductive approach it will be best.
10

Research design. It is mainly of three types that explanatory, descriptive and casual. In this the
proper understanding about the research topic need to be done so descriptive design will be used.
Data collection. The primary and secondary data the two ways in which data can be collected. In
this both of these approaches will be used. The questionnaire will be made to conduct primary
research and the various sources such as book, journals, internet etc will be used to conduct
secondary research (Tao and Li, 2014).
Research analysis – In two ways the data can be analysed such as qualitative and quantitative. In
this research the qualitative analysis will be used and also thematic style will be applied on the
analysis so s to present the data in the form of graphs, charts etc.
Ethical consideration- During this research the right to freedom to each participant that is
participating is given and also no information about any participant is shred with other
participants.
Sample Size- In order to conduct this research the sample size of about 12 employees of the
company Nisa was selected. Among these employees the questionnaire that was made was
distributed and their response was also recorded (Han, Cline and Golparvar-Fard, 2015).
Questionnaire
Name-
Age-
E-mail Id-
Contact number-
1. Do you think that the company will able to reduce the up-front and ongoing cost with the
implementation of cloud computing
 Highly agree
 Agree
 Highly disagree
 Disagree
 Neutral
2. Are you happy with the flexibility that is being provided by the cloud-computing
 Yes
 No
 Neither yes nor no
11

3. Do you think a lot of time and cost is being saved due to the implementation of this new
technology at workplace?
 Highly agree
 Agree
 Highly disagree
 Disagree
 Neutral
4. Do you agree that customer-satisfaction will be more regarding the services and products that
is offered by the company due to use of this new technology
 Highly agree
 Agree
 Highly disagree
 Disagree
 Neutral
5.Do you think that the data and information is managed securely with the use of cloud-storage
 Yes
 No
 Neither yes nor no
6.Do you agree that more of such digital technology need to be implemented in the company
 Highly agree
 Agree
 Highly disagree
 Disagree
 Neutral
P5: Data analysis
Theme 1: Most of the participants think with the implementation of cloud the additional cost is
being reduced
12

Do you think that the company will able to
reduce the up-front and ongoing cost with the
implementation of cloud computing
Frequency
Highly agree 7
Agree 2
Highly disagree 1
Disagree 1
Neutral 1
Interpretation- About 7 participant strongly agree that the company will be able to save
additional cost with the implementation of the new technology. The company need not pay
additional cost of updation as in cloud the data is updated automatically.
Theme 2: The participant are happy with the flexibility that is given by the cloud-storage
13

Are you happy with the flexibility that is being
provided by the cloud-computing
Frequency
Yes 7
No 2
Neither yes nor no 3
Interpretation- About 7 participants said yes that more flexibility is given to the employees due
to use of this technology even after the working hours the employees will stay in touch with the
business as they can access the information or data at any time and at any place. The only need
of cloud-storage is internet access.
14

Theme 3: Most of the participant thinks a lot of time and money is saved of the company with
the use of this new technology
Do you think a lot of time and cost is being
saved due to the implementation of this new
technology at workplace?
Frequency
Highly agree 6
Agree 4
Highly disagree 0
Disagree 1
Neutral 1
Interpretation- About 6 participant think that both time and money is saved due to use of this
new technology. The employees need not search for a specific data as all the data and records are
the on the cloud.
15

Theme 4: Most of the participants highly agree that more satisfaction is there among the
customer regarding the products and services
Do you agree that customer-satisfaction will be
more regarding the services and products that
is offered by the company due to use of this
new technology?
Frequency
Highly agree 9
Agree 2
Highly disagree 0
Disagree 0
Neutral 1
16

Interpretation- Most of the participants strongly agree that better services to the customer is
being given as all the information about their likes and dislikes are stored and based on that
product are developed. So, in a better experience to the customers will be given.
Theme 5: Most of the participant think that data is stored safely in the cloud
Do you think that the data and information is
managed securely with the use of cloud-
storage
Frequency
Yes 9
No 1
Neither yes nor no 2
17

Interpretation- About 9 participants think that in the cloud the data will be stored and managed
securely and there will be no threat of nay theft or fire and it is also energy -efficient as all the
data will be stored on one cloud.
Theme 6: Most of the participant think that the company need to implement more of such type of
digital technology
18

Do you agree that more of such digital
technology need to be implemented in the
company
Frequency
Highly agree 10
Agree 2
Highly disagree 0
Disagree 0
Neutral 0
Interpretation- About 10 participants highly agree that the company need to implement new
digital technology in the company to provide more customer experience and gain competitive
advanced from rival companies.
19

P6:Communicating the findings
In can, be summarized from the research findings that the company need not pay
additional cost of updating as in cloud the data is updated automatically. The customer is being
given as all the information about their likes and dislikes are stored and based on that product are
developed. So, in a better experience to the customers will be given. The cloud the data will be
stored and managed securely and there will be no threat of nay theft or fire and it is also energy -
efficient as all the data will be stored on one cloud. Today the way of operation of business has
gone through major change due to use of digital technology in the business. In order to gain
competitive advantage from the rival company the digital products such as computers, servers,
websites etc are being used by the companies. The organization make use of digital technologies
such as cloud computing, internet of things, artificial intelligence, social media sites etc in order
to expand and grow their business on a bigger platform. Cloud-computing is a network of remote
servers that are hosted on the Internet in order to manage, store and process data. Over a network
the services are provided by a collection of remote servers. The world economy is being
improved tremendously due to use of cloud-computing. With the implementation of cloud
computing in the business the companies can reduce their cost of IT and other additional costs.
 I think that with the use of this new technology the company Nisa will be able to store the
data and information more safely.
 The data will be stored safely in the cloud in case of any fire or theft.
 I think that the cost of the implementation of this technology is also not much and under
the budget of the company.
P7: Findings
It is identified from, the above research that technology plays an important role in
improving business functions or an organisation such as Nisa. It can be concluded from the
research that implementation of new technology can help Nisa to increase customer satisfaction
and enhance the performance as well as profitability of the organisation. The cloud storage
technology can be very effective in collecting and storing important data related to the company.
I think that with the use of this new technology the company Nisa will be able to store the data
and information more safely. The data will be stored safely in the cloud in case of any fire or
theft. I think that the cost of the implementation of this technology is also not much and under
20

the budget of the company. The record and information will be updated automatically in the
cloud so the company needed not to worry about it. I also think that the company will be able to
expand its business of retail on bigger platform by making use of such technology.
21

Template for Performance Review
1. What was the Project supposed to accomplish?
Implement a new digital technology that cloud-computing in the company Nisa”
2. Did the project succeed in its aim/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes
3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g. initial inception, project activities and project outcomes) from a range of
perspectives.
Project activities
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Lack of resources, I took help from my supervisor
5. What did you learn from undertaking the project?
There are various research strategies and method which are used to collect and analyze data
and information.
6. How would you rate your performance as a management consultant leading the
project?
8 out of 10
7. What strengths and weaknesses of your performance did you identify?
Strengths
Good time management skills
Knowledge of research methods
Weaknesses
Lack of communication skills
8. How will this inform and support your continuous professional development?
22

I will go through more books and listen to seminars to improve my communication skills and
knowledge.
23

Log Book
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
➢ What have you completed?
➢ Did you fulfil Task requirements?
➢ Are you on track and within deadlines set?
➢ Did you need to make any changes to your
project management plan?
Research on Implementing a new digital
technology that cloud-computing in the
company Nisa”
Yes
Yes
No
Any risks and / or issues identified?
➢ Did you identify risks/issues with a lack of
skills required for undertaking research tasks?
➢ Did you identify any additional risks/issues
that have an impact on the project
management plan?
Lack of knowledge and research skills
NO
Problems encountered
➢ What barriers did you face?
➢ How did you overcome them?
Lack of resources
New Ideas and change of project direction
What Have I learnt about myself this week?
➢ How did I feel when I had to deal with
tasks/problems?
➢ Did I find it useful to complete the tasks?
➢ How well have I performed? What did I
contribute?
➢ What can I improve on next week?
Confident and nervous
Yes
Yes , I performed important research
Knowledge of collecting information and
communication skills
Help me to get better outcomes
I need to focus more on online research so
24

➢ How might this learning apply in the
future?
that I can collect appropriate secondary
information.
Research projects can help me to
investigate or examine information in
different areas. For example – if I plan to
start my own business I can effectively
investigate market conditions, trends etc.
Tasks planned for next week
➢ Which tasks are priority?
➢ Have you set aside sufficient time for
completion?
Collecting data and analyzing
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
CONCLUSION
Thus summing up the above report it can be concluded that the various benefits to the
company will be provided with the implementation of digital technology in the business. The use
of cloud computing will help the company to generate more satisfaction among customers,
proper management of data etc. The primary research and secondary research is being done in
order to find out the viewpoint of employees regarding the implementation of this new
technology. The employees are happy with this new technology and think tht the work in the
company is ease up with the use of cloud computing.
25

REFERENCES
Books and journals
Dinh, H.T. and Wang, P., 2013. A survey of mobile cloud computing: architecture, applications,
and approaches. Wireless communications and mobile computing. 13(18). pp.1587-1611.
Dodgson, M. and George, G., 2015. Managing digital money. Academy of Management Journal.
58(2). pp.325-333.
Fernando, N., Loke, S.W. and Rahayu, W., 2013. Mobile cloud computing: A survey. Future
generation computer systems. 29(1). pp.84-106.
Han, K.K., Cline, D. and Golparvar-Fard, M., 2015. Formalized knowledge of construction
sequencing for visual monitoring of work-in-progress via incomplete point clouds and
low-LoD 4D BIMs. Advanced Engineering Informatics. 29(4). pp.889-901.
Miller, T.R. and Loorbach, D., 2014. The future of sustainability science: a solutions-oriented
research agenda. Sustainability science. 9(2). pp.239-246.
Polášek, P., Bureš, M. and Šimon, M., 2015. Comparison of digital tools for ergonomics in
practice. Procedia Engineering. 100. pp.1277-1285.
Sanaei, Z. and Buyya, R., 2014. Heterogeneity in mobile cloud computing: taxonomy and open
challenges. IEEE Communications Surveys & Tutorials. 16(1). pp.369-392.
Tabassum, M. and Mathew, K., 2014. A genetic algorithm analysis towards optimization
solutions. International Journal of Digital Information and Wireless Communications
(IJDIWC). 4(1). pp.124-142.
Tao, F. and Li, B.H., 2014. CCIoT-CMfg: cloud computing and internet of things-based cloud
manufacturing service system. IEEE Transactions on Industrial Informatics. 10(2).
pp.1435-1442.
Online
Cloud computing . 2017. [Online] Available through: <https://www.datamation.com/cloud-
computing/what-is-cloud-computing.html>
Work breakdown structure . 2017. [Online] <http://www.projectmanagementdocs.com/project-
planning-templates/work-breakdown-structure-wbs.html#axzz58y0vCOgp/>
26