Project Management: Digital Technology Implementation at Nisa Retail

This report provides a comprehensive project management plan for Nisa Retail, focusing on the implementation of digital technology to enhance product and service delivery. It begins by outlining the project's aims and objectives, emphasizing the role of digital technology in market expansion and improved business operations. The plan covers critical aspects such as cost, scope, time, quality, communication, risk, and resource management. A work breakdown structure and Gantt chart are included to provide a clear timeline and stages for project completion. The report also incorporates small-scale research using qualitative and quantitative methods to gather customer feedback and analyze the effectiveness of digital technology. The findings are analyzed using appropriate tools and techniques, leading to recommendations for Nisa Retail. Finally, the report reflects on the value of the research and the project management process in meeting the stated objectives and supporting continuous learning and performance improvement.

Unit 6- Managing a Successful Business Project
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Contents
Introduction..............................................................................................................................................................3
LO1..........................................................................................................................................................................4
P1.Devise project aims and objectives for a chosen scenario..............................................................................4
P2. Produce a project management plan that covers aspects of cost, scope, time, quality, communication, risk
and resources........................................................................................................................................................6
P3. Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for completion. 8
M1. Produce a comprehensive project management plan, milestone schedule and project schedule for
monitoring and completing the aims and objectives of the project...................................................................12
LO2........................................................................................................................................................................13
P4. Carry out small-scale research by applying qualitative and quantitative research methods appropriate for
meeting project aims and objectives..................................................................................................................13
M2. Evaluate the accuracy and reliability of different research methods applied.............................................18
D1. Critically evaluate the project management process and appropriate research methodologies applied.....19
LO3........................................................................................................................................................................20
P5. Analyse research and data using appropriate tools and techniques.............................................................20
P6. Communicate appropriate recommendations as a result of research and data analysis to draw valid and
meaningful conclusions.....................................................................................................................................27
M3. Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to support and
justify recommendations....................................................................................................................................28
LO4........................................................................................................................................................................29
P7. Reflect on the value of undertaking the research to meet stated objectives and own learning and
performance.......................................................................................................................................................29
M4. Evaluate the value of the project management process to meet the stated objectives and support own
learning and performance..................................................................................................................................30
D2. Critically evaluate and reflect on the project outcomes, the decision making process and changes or
developments of the initial project management plan to support justification of recommendations and learning
during the project...............................................................................................................................................31
Conclusion..............................................................................................................................................................32
References..............................................................................................................................................................33
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Introduction
The business project of Nisa Retail market is prepared for delivering a wide range of
innovative product to the customers. In the reported study, the project management helps in
planning, organising and motivating the employees in an effective way. This plan includes
various aspects such as cost, time, resources, quality, communication and many more. Nisa
retail limited is a brand of independent wholesalers in the UK. The theme of this study is to
analyse the use of digital technology in the delivery of better goods and services to the
consumers. In this assignment, a small-research will be conducted for the information
gathering and data collection. The appropriate recommendation will be made by analysing
the conclusion and findings. The breakdown structure and Gantt chart help in providing time
frame stages for the completion of the project effectively and efficiently. Different research
methodologies are used for the collection of review and feedback from customers. The value
gained from the research is also mentioned in the reported study.
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LO1
P1.Devise project aims and objectives for a chosen scenario.
Research theme- “Implementation and use of digital technology in the delivery of better
products and services to consumers”
Background of study
According to Nylen and Holmstrom (2015), the digital technology helps the organisation to
change their business models and to new market reality for increasing production and profit
rate. Over the last decade, it can be seen that there is a dramatic change in the traditional
business as well as transformation in the business activities. There are different types of
technology that can be used by the organisation such as cloud computing, internet of things,
social media and many more. Using the advanced innovation in the organisation, the
business activities will keep up the proficiency for picking an upper hand in the business
sector. It is clear that the digital technology will be helpful in empowering the business in
improving its profitability and productivity rate. The digital technology is playing a
tremendous role in attaining the business goals and objectives in a systematic and active
manner. The technology also gave rise to a vast potential for services and goods innovation
that is difficult to predict and control. Digital technology consists of all types of electronic
equipment that use information in the form of numeric code. The use of digital technology
also assists in providing affluence of choice and prospect. This permitted the existing product
to become cost-effective and advanced for developing new products.
Aims
The main aims of this reading are as follows:
 To analyse the implementation process of digital technology within the firm
 Expansion in the market growth by the use of technology
Objective
The main objectives of this research are underneath:
 To analyse the factor that will assist in the implementation of technology.
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 To analyse the norms of Nisa in context of use of digital technology.
 To develop an active project management plan for the implementation of technology.
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P2. Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk, and resources.
The project management plan is simply a formal document used to manage project execution.
It helps in providing the actions which help in the completion of activities. It describes how
the project is performed, monitored, implemented and closed. The factors which are included
in the project management plan are as follows:
Cost- It is important that the project manager of Nisa needs to evaluate the project cost which
is important for the completion of research project. It should be confirmed that no additional
cost will be implied while the development of the project. Cost is an essential aspect which
can be responsible for affecting the flow of research project. The estimated cost of the project
should be around £1300 (Fleming and Koppelman, 2016).
Scope- The scope of the business project should not be limited to the internal functioning of
the organisation. The project development manager of Nisa needs to check the future scope
of the project. They are responsible for analysing the effectiveness of the developed system
before delivery.
Time- Effective time management is important for the completion of the business project
within a defined time period. The time required for the completion of the business project is
one month.
Quality- For analysing the quality of the project plan, it is important to monitor each and
every activity while implementation. Effective quality of goods and services can be done by
using innovative resources and raw materials.
Communication- Communication is an essential factor which needs to be considered while
the completion the project. The project development manager of Nisa needs to maintain
proper communication with their employees. This will be helpful in sharing of required skills
and abilities in an active way. The delivery of correct and important information will assist in
improving the production of products.
Risk- The project development manager of Nisa can take more risk while using digital
technology. This will be helpful in improving the profitability rate of the firm.
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Resources- Resource is a vital part which helps in the completion of the project. Basically,
resources consist of raw materials, funds, and other important aspects. It is thus required by
the project manager of Nisa to confirm that all the required resources are delivered to the
employees or not (Fleming and Koppelman, 2016).
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P3. Produce a work breakdown structure and a Gantt chart to provide timeframes and
stages for completion.
Work breakdown structure
The work breakdown structure is a key project deliverable that helps in organising the team
works into various segments. This will assist in the completion of the task in an effective
way. The project development manager of Nisa retail uses this method for simplifying the
project execution (Crawford, 2014).
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Project goal
Planning Implementation Closing
Identification
of topic
Selection of
timeframe
and budget
Analysis Selection of suitable
techniques
Monitoring Documented
result will be
prepared

Action plan and Gantt chart
The Gantt chart illustrates a project schedule. It is simply a timeline that is used as project
management tool for illustrating the working of the project. While making a Gantt chart, it is
important to develop an action plan which will assist in providing an overview of the
activities.
Action plan
Activities Starting date Ending date Duration(In
days)
Description
Identification
of project title
01 March 2018 04 March 2018 4 days Identification of
project theme is
the initial phase
of the project
management
plan. It is
important the
selected plan
needs to be
useful for the
growth of the
organisation.
Planning 05 March 2018 12 March 2018 8 days The planning of
project plan
consists of
problem
statement and
timeframe
required for the
completion of
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the project. An
effective
planning project
will be helpful
in its completion
(Crawford,
2014).
Implementatio
n
13 March 2018 18 March 2018 6 days The
implementation
of project plan
consists of
analysis and
selection of
effective
techniques.
While
implementation
of the project it
is important to
interpret and
compute the
data and
information.
Analysis 19 March 2018 23 March 2018 5 days The analysis of
result should be
done by the
project expert.
This will be
helpful in
identifying the
issues and
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concerns related
to the project.
Monitoring 24 March 2018 28 March 2018 5 days The monitoring
of project plan
helps in
measuring the
effectiveness
and accuracy of
the project.
Closing of
project
29 March 2018 31 March 2018 3 days The closing of
the project plan
is done by
monitoring and
documentation
of outcome.
Gantt chart
Activities 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Identification of
project title
Planning
Implementation
Analysis
Monitoring
Closing of project
March
Duration(in days)
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M1. Produce a comprehensive project management plan, milestone schedule and
project schedule for monitoring and completing the aims and objectives of the project.
For achieving the stated aims and goal of the organisation, it is vital that the project
development manager should plan active plans. The project management plan consists of
different steps such as planning, organising, implementing and controlling. The time and cost
management needs to be managed by the project manager so that it will not be responsible for
affecting the flow of plan. The project should be complete at a defined time which will be
helpful in achieving the success. The monitoring of project plan can be done by adopting
Gantt chart and work breakdown structure. In this, the works are divided within the
employees. It will be easier for the project development manager for reviewing the chunks of
activities. The issues and concerns will easily be sorted. The employees of Nisa are required
to manage the risk factor along the quality services. The project schedule is a listing of a
project’s milestone, activities, and deliverables with planned starting and finishing date. The
milestones comprise of all the actions and the phases needed to implement the project.
Milestone tools help in marking specific points along a project timeline. This helps in
knowing the starting and ending date of activities (State of West Virginia, 2018).
Milestone schedule
Activities 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Identification of
project title
Planning
Implementation
Analysis
Monitoring
Closing of project
March
Duration(in days)
Milestone 1
Milestone 2
Milestone 3
Milestone 4 Milestone 5
Milestone 6
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