Leadership, Management, and Volunteer Hiring in Non-Profits: A Case

This case study examines leadership and management practices within non-profit organizations, focusing on the hiring and management of volunteers. Through qualitative data analysis of interviews, the study explores various aspects including the understanding of leadership and management concepts, the operations of non-profit organizations, leadership styles used to manage volunteers, management areas involved in volunteer hiring, the implications of leadership in volunteer hiring, relevant leadership theories, the necessity of leadership and management, the impact of different leadership styles on organizational performance, negative impacts and their rectification, and recommendations for improvement. The findings highlight the importance of effective communication, strategic planning, and motivational leadership in achieving organizational goals and serving social causes effectively. The study also emphasizes the need for equitable responsibility distribution and goal-oriented volunteer management to mitigate negative implications and enhance overall productivity within non-profit settings.

Leadership and management
in non-profit organisation a
case study of the hiring of
volunteers implications of
leadership and management
within the non-profit
organisation

Table of Contents
CHAPTER 4: DATA ANALYSIS .................................................................................................3
Qualitative data analysis.............................................................................................................3

CHAPTER 4: DATA ANALYSIS
Data analysis is one of the vital chapter within research which is associated with
designing of variables and using the same into the research so that to analyse the gathered
responses and information. Under the current research interview is taken in order to gather data
and to analyse appropriate results within research and to execute the research in qualitative
manner. Interview is helpful for research so that to gather in-depth information related with
research questions and to align the research with overall objectives. On the other hand, thematic
analysis is taken within the research in order to analyse data so that findings can be summarised
in advantageous manner.
Qualitative data analysis
Question 1: According to you, do you understand the concept of leadership and
Management and if yes can you please describe the same.
Interpretation: According to the gathered information from respondents this is analysed that
out of 8 respondents, 4 have said that leadership is the ability that continuously leads in
influencing team and individual working in the organisation so that direction can be provided to
the organisation and individual employee in order to work for overall business objectives. On
the other hand, 2 have said that leadership is the process in which one person try to influence
other using their skills so that organisation objectives can be attained. Whereas management is
the process which is accumulation of different aspects such as planning, organising, leading and
directing. At last 2 respondents said that leadership is the business capacity which is related
with organisational management to tackle their employees in such a way that business
objectives can be aligned with their efforts and accomplished in the same manner. Using
appropriate management in an organisation challenging goals and processes of the organisation
can also be executed in a very easy manner.
Question 2: Can you please explain about the non-profit organisation and its operations
related with the leadership and Management?
Interpretation: According to the gathered information from 8 respondents using interview this
can be concluded that non-profit organisation are associated with a group which is organised for
purpose which is other than earning profits. Under non-profit organisation profits are not

distributed within its members and officers. Out of 8 respondents 3 have said that non-profit
organisations are such ventures which are not made in order to earn profits as their funds are
donated. There are various operations within non-profit organisation and these operations are
aimed at providing some welfare to economy, society or environment. On the other hand 3 have
said that non-profit organisations are defined as the organisation which are not driven by
profits but they are driven by their dedication and to manage a social cause. There are various
operations which are played within non-profit organisation and these required appropriate
degree of leadership and management so that to manage their reason of formation. At last 2
respondents have said that non-profit organisations are organised not to earn profit but to
promote charity within the market. Under non-profit organisations leadership is followed for the
major purpose of running the business functions in smooth manner so that displacement can be
provided to the functions.
Question 3: What are the leadership styles which are used in the non-profit organisations
to manage the volunteers and other stakeholders of the company?
Interpretation: According to the gathered information this can be concluded that out of 8
respondents, 4 have said that there are different leadership styles which can be followed within
non-profit organisations such as autocratic leadership style can be followed within non-profit
organisations so that all the actions can be taken in centralised manner and at the same time
organisational objectives can be met. On the other hand, 2 have said that democratic leadership
style can be followed within non-profit organisations so that to manage volunteers and other
stakeholders of the company so that collaborative decisions can be taken and business
objectives can be served. At last 2 have said that Laissez-Faire Leadership is required to be
followed by the organisation for the purpose of managing volunteers and other stakeholders of
the organisation. As this leadership style gives liberty to every participants to manage their
functions and roles in their manner which minimises conflicts.
Question 4: What are the management areas in non-profit organisations to hire the
volunteers and manage within the non-profit organisation?
Interpretation: From the collected information using interview this can be concluded that here
are different areas within non-profit organisations that requires management of volunteers so
that to examine their level of working. Out of 8 respondents, 3 have said that accounting

department is the major area in which volunteers are required to be hired so that different
activities can be managed. On the other hand, 3 have said that in the management of governance
different volunteers are required to be hired and managed so that managerial aspects can be
executed within the organisation. At last 2 have said that administration is the management
areas which needs hiring and management of volunteers so that business functions can be
executed smoothly.
Question 5: Can you please explain the implications of leadership and the concept of
hiring of volunteers in nonprofit organisations?
Interpretation: According to the collected information using interview this can be concluded
that out of 8 respondents 4 have said that hiring of volunteers is the process which is related
with attracting and screening candidates for volunteer working. Leadership is essential within
non-profit organisations as there are differential work and activities which are required to be
managed by volunteers only. Other side 4 have said that volunteer recruitment program is
related with selecting such appropriate volunteers within the business those are able to manage
organisational activities in proper manner. Leadership is holding higher degree within non-
profit organisation as through role of leaders motivation can be given to volunteers so that they
can perform their job roles in optimal manner. On the other hand, leaders within non-profit
organisations is having role to arrange internal and external environment within the
organisation so that optimum benefits can be received out of volunteers.
Question 6: There are many theories which are involved in the leadership and
management areas so what can be used in the non-profit organisation while studying the
concept of implication of leadership and hiring of volunteers.
Interpretation: From the gathered information using interview this is analysed that out of 8
respondents, 3 have said that contingency leadership theory is used by leaders of non-profit
organisations so that to hire volunteers and to manage organisational activities. On the other
hand, 3 have said that situational leadership style is the theory that can be used by non-profit
organisations so that to hire and manage volunteers for execution of business functions. There
are different situations in which leaders are needed to frame decisions and using situational
leadership different situations can be managed. At last 2 have said that transformational
leadership style is the major leadership theory that can be used by non-profit organisations so

that to manage volunteers within the organisation and to execute the process of hiring.
Question 7: Why is it necessary for the nonprofit organisation to conduct the leadership
and Management?
Interpretation: From the collected opinion out of interview this can be concluded that this is
necessary for an organisation that to conduct leadership and management in their premises so
that activities of the business can be managed and at the same time overall objectives can be
attained. In this out of 8 respondents, 3 have said that with the help of good leadership and
management communication can be exerted within the organisation in prominent manner so
that mission of the organisation can be catered. Whereas 3 have said that leadership helps in
making strategic plans so that goals of the organisation can be aligned with efforts rendered by
the volunteers. So that with the help of leadership and management organisational functions can
be run in smooth manner along with inspiring volunteers to work in level best manner. At last 2
respondents have said that with the help of leadership and management in minimal resources
overall organisational activities can be managed and at the same time people of the organisation
can be attracted towards overall business mission.
Question 8: What can be the impact of different styles of leadership and management on
non-profit organisation and its performance while serving the society.
Interpretation: From the collected information using interview this can be said that impact of
leadership is vital within an organisation. This is examined that when an organisation is
managed with optimal leadership style then business goals can be managed and at the same
time prominence can also be attained. In this manner out of 8 respondents, 3 have said that
impact of autocratic leadership is that all the activities are executed in centralised manner so
that decisions are taken by sole person which leads into accuracy of results. On the other hand,
3 have said that democratic leadership helps in taking such measures by which all the
stakeholders can be added in decision making. At last 2 have said that Laissez-Faire Leadership
is helpful in encouraging personal growth. These are the methods which are associated with
developing measures within the business so that society can be served in better way and in the
same manner business objectives can be attained. Non-profit organisation is having significant
role within the society as these are serving for some social cause and would be helpful in

managing all the functions.
Question 9: If there are some negative impacts, then please describe them and how the
leaders and managers can rectify such negativity in the non-profit organisation.
Interpretation: From the above discussion this can be concluded that there are certain issues
which are associated with leadership and management within non-profit organisation. These are
the issues which are related with leadership and management and required to be rectified by the
managers and leaders. In this manner out of 8 respondents, 4 have said that by giving
responsibility in equatable manner negative implication within the organisation can be
eradicated and this way overall managerial aspects can be determined. When equal
responsibility is given to each of the volunteers then this will provide them sense of
belongingness and would be helpful in minimising negative implications. On the other hand, 32
have said that by communicating in proper manner negative elements within non-profit
organisations can be managed so that volunteers would know regarding their roles in the
organisation so that the same can be executed in optimal manner. At last 2 have said that
creating goal oriented volunteers this will be easier for the organisation that to manage their
negative elements and to attain overall organisation motive.
Question 10: Recommend some of the leadership and management strategies in nonprofit
organisations for further improvements and productive operations in the firm.
Interpretation: From the gathered information using interview this can be concluded that
there are significant management and leadership styles and strategies which are needed to be
followed so that productivity can be rendered within the workplace. Out of 8 respondents 4
have said that increasing communication is the major strategy for the organisation in which
overall volunteers can be added into attaining business objectives. Whereas 4 respondents have
said that encouraging recognition could be the best strategy that can be adopted by non-profit
organisation so that to bring improvements into business functions and to provide productivity
in the functions as well. Using such practices leaders and manager within the non-profit
organisation can work in effective and collaborative manner.