PRM 701 Project Management: Noosa Ferry Project Charter Analysis
VerifiedAdded on 2023/06/15
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Case Study
AI Summary
This document presents a project charter for the development of a linear ferry service on the Noosa River, commissioned by CCIQ Noosa. The project aims to connect Noosaville, Tewantin, and Hastings Street with a ferry service utilizing two mini-cats and three new terminals. The charter outlines the project's justification, scope, initial risks, stakeholders, deliverables, budget, and objectives. Key risks identified include delays, cost overruns, weather impacts, and resource issues. The project's success hinges on completing the project within the Au$8,250,000 budget, adhering to the timeline, generating projected revenues, and complying with relevant safety and environmental regulations. The document includes a feasibility analysis projecting revenues and operating costs from 2018-2025, demonstrating a positive return on investment. The project charter also details the approval requirements and identifies the project manager and sponsor.

N O O S A L I N E A R F E R R Y x P R O J E C T C H A R T E R
Project Title: Development of linear ferry service on the Noosa River
Project Sponsor: CCIQ Noosa Date Prepared: 02/23/2018
Project Manager: <name of the student> Project Customer:
Glen Elmes (State Member
for Noosa)
Executive Summary:
The following is a project charter document that had been developed for the project of Development of
Noosa Linear Ferry Service on Noosa river. The project charted document had been made for forming
the initial document for the project. The project had been helpful for providing ease of conveyance for the
passengers. The document of project charted had included the project justification, scope analysis,
summary, cost analysis, and deliverables of the project.
Project Purpose or Justification:
The project is developed for forming the new linear ferry service that would help in linking Noosaville,
Tewantin, and Hastings Street. The development of the new ferry service line would help in increasing
the transportation connectivity among the three cities. The ferry service would be used for forming the
development of the effective transportation of the people from one city to another.
The project is implied because the cities need a system for linking the shire villages and it would allow
the families for moving freely among the beach umbrellas. The other means of transportation has to face
huge amount of traffic that makes the conveyance troublesome for the visitors. The network can be
implied for forming more effective by making it regular and with higher capacity. The ferry would not only
support the day to day visitors but also serve as an improved conveyance for travelling that can be
enjoyed.
Project Description:
The CCIQ Noosa believe that the traffic issues that the visitors of the cities had to face would be sorted
with the help of the new proposed system of linear ferry service among the Noosaville, Tewantin, and
Hastings Street. The project would result in forming connection among the 9.4Km apart Noosaville,
Tewantin, and Hastings Street. The inclusion of 2 mini-cats and 3 new terminals would help them for
increasing the effective communication among the cities. The mini cats have a capacity of 81
passengers in its craft for transportation in one time journey. The new terminals would be deployed at
Noosaville (in close proximity to Boat House), Tewantin (Noosa Marina), and Hastings Street (Hasting
Noosa Spit Reserve).
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 1
Project Title: Development of linear ferry service on the Noosa River
Project Sponsor: CCIQ Noosa Date Prepared: 02/23/2018
Project Manager: <name of the student> Project Customer:
Glen Elmes (State Member
for Noosa)
Executive Summary:
The following is a project charter document that had been developed for the project of Development of
Noosa Linear Ferry Service on Noosa river. The project charted document had been made for forming
the initial document for the project. The project had been helpful for providing ease of conveyance for the
passengers. The document of project charted had included the project justification, scope analysis,
summary, cost analysis, and deliverables of the project.
Project Purpose or Justification:
The project is developed for forming the new linear ferry service that would help in linking Noosaville,
Tewantin, and Hastings Street. The development of the new ferry service line would help in increasing
the transportation connectivity among the three cities. The ferry service would be used for forming the
development of the effective transportation of the people from one city to another.
The project is implied because the cities need a system for linking the shire villages and it would allow
the families for moving freely among the beach umbrellas. The other means of transportation has to face
huge amount of traffic that makes the conveyance troublesome for the visitors. The network can be
implied for forming more effective by making it regular and with higher capacity. The ferry would not only
support the day to day visitors but also serve as an improved conveyance for travelling that can be
enjoyed.
Project Description:
The CCIQ Noosa believe that the traffic issues that the visitors of the cities had to face would be sorted
with the help of the new proposed system of linear ferry service among the Noosaville, Tewantin, and
Hastings Street. The project would result in forming connection among the 9.4Km apart Noosaville,
Tewantin, and Hastings Street. The inclusion of 2 mini-cats and 3 new terminals would help them for
increasing the effective communication among the cities. The mini cats have a capacity of 81
passengers in its craft for transportation in one time journey. The new terminals would be deployed at
Noosaville (in close proximity to Boat House), Tewantin (Noosa Marina), and Hastings Street (Hasting
Noosa Spit Reserve).
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 1
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N O O S A L I N E A R F E R R Y x P R O J E C T C H A R T E R
Initial Risks:
Risk Id Risk
Statement
Probability Impact Score Strategy Response
#00078901 Delay in
Completion is
the primary
issue of the
Noosa Linear
Ferry Project
as the project
had been
scheduled for
completing in
limited time.
Likely (4) Minor (2) Low (8) Contingency
Planning
should be
implied for
overcoming
the delay in
project
completion
Change
Management
Plan
Implementation
#00078902 Cost Overrun
is a major
issue as the
violation of
the budget
estimated
would result
in requiring
more
resources
from
investment
(investors)
Possible
(3)
Major (4) Medium
(12)
Provisional
Budget
Allocation
should be
encouraged
for
overcoming
the shortage
of the
resources
More Investors
should be
includes
#00078903 Weather
(Tide)
Change: The
occurrence of
high and low
tide would
also form the
impact on the
construction
of the ferry
terminals at
the shore
Unlikely (2) Major (4) Low (8) The change
in the tide
with time
factor should
be
considered
for
developing
the project
plan
Employing Tide
Time
Calculation
Expert
#00078904 Human
resource
issue is
another
significant
problem
faced by the
project as the
project would
require a
number of
Rare (1) Moderate
(3)
Negligible
(3)
The issues of
human
resource can
be minimized
by employing
external
contractor for
the work
External
Contractor
should be
approached
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 2
Initial Risks:
Risk Id Risk
Statement
Probability Impact Score Strategy Response
#00078901 Delay in
Completion is
the primary
issue of the
Noosa Linear
Ferry Project
as the project
had been
scheduled for
completing in
limited time.
Likely (4) Minor (2) Low (8) Contingency
Planning
should be
implied for
overcoming
the delay in
project
completion
Change
Management
Plan
Implementation
#00078902 Cost Overrun
is a major
issue as the
violation of
the budget
estimated
would result
in requiring
more
resources
from
investment
(investors)
Possible
(3)
Major (4) Medium
(12)
Provisional
Budget
Allocation
should be
encouraged
for
overcoming
the shortage
of the
resources
More Investors
should be
includes
#00078903 Weather
(Tide)
Change: The
occurrence of
high and low
tide would
also form the
impact on the
construction
of the ferry
terminals at
the shore
Unlikely (2) Major (4) Low (8) The change
in the tide
with time
factor should
be
considered
for
developing
the project
plan
Employing Tide
Time
Calculation
Expert
#00078904 Human
resource
issue is
another
significant
problem
faced by the
project as the
project would
require a
number of
Rare (1) Moderate
(3)
Negligible
(3)
The issues of
human
resource can
be minimized
by employing
external
contractor for
the work
External
Contractor
should be
approached
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 2

N O O S A L I N E A R F E R R Y x P R O J E C T C H A R T E R
Initial Risks:
resources
#00078905 Issue in
acquisition of
mini cats is a
crucial
problem as
the
deployment
of 2 mini-cats
in a major
deliverable
for the project
Possible
(3)
Catastrophic
(5)
High (15) Acquisition of
the mini cats
should be
done in the
initial stage
(pre-planning
phase)
Quality
Management
should be
employed
Initial Stakeholders:
Name Interest Impact Strategies
Glen Elmes (Customer) High Low Meet the needs, Keep Satisfied
Steven Boyd President of CCIQ Noosa
(Sponsor)
High High Engage Closely for activities of the
project
<name of the student> (Project Manager) Low High Keep Informed and show
consideration
Robert Walter (Ferry Operator, Noosa) Low High Keep Informed and show
consideration
Anthony Dow (Economic Development
Noosa Council)
Low Low Minimal Effort
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 3
Initial Risks:
resources
#00078905 Issue in
acquisition of
mini cats is a
crucial
problem as
the
deployment
of 2 mini-cats
in a major
deliverable
for the project
Possible
(3)
Catastrophic
(5)
High (15) Acquisition of
the mini cats
should be
done in the
initial stage
(pre-planning
phase)
Quality
Management
should be
employed
Initial Stakeholders:
Name Interest Impact Strategies
Glen Elmes (Customer) High Low Meet the needs, Keep Satisfied
Steven Boyd President of CCIQ Noosa
(Sponsor)
High High Engage Closely for activities of the
project
<name of the student> (Project Manager) Low High Keep Informed and show
consideration
Robert Walter (Ferry Operator, Noosa) Low High Keep Informed and show
consideration
Anthony Dow (Economic Development
Noosa Council)
Low Low Minimal Effort
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 3
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N O O S A L I N E A R F E R R Y x P R O J E C T C H A R T E R
Project Deliverables:
The major deliverables for the project are the 2 mini cats that have capacity of 81 passengers each (half
size of Brisbane City Cat) and 3 new ferry service terminals at Noosaville (in close proximity to Boat
House), Tewantin (Noosa Marina), and Hastings Street (Hasting Noosa Spit Reserve) respectively.
The minor deliverables for the project include the project plan, budget estimation, risk analysis,
communication plan, agreements and procurements, and final project report.
Summary Milestones Due Date
Planning Phase Completed (Project Kick off ) 06/18/2017
Acquisition of the 2 mini cats 10/22/2017
Completion of the 3 terminals building at the three locations 12/13/2017
Summary Budget and Feasibility:
An expected project budget of Au$ 8,250,000 is expected to be the total expenditure with Au$ 4,500,000
on terminal construction, Au$ 3,000,000 on mini cats acquisition, and Au$750,000 on project
management. The total operation cost is expected to be about Au$ 402,188. The revenue generation
from the project were Au$ 1,581,627, Au$ 1,644,893, Au$ 1,710,688, Au$ 1,779,116, Au$ 1,850,280,
and Au$ 1,924,292. The feasibility analysis would run from 2018-2025 and the calculation of individual
inflows and outflows would be measured for determining the final project profit. The operating costs
include expenses on HR, Lease and occupancy, Administration, Running costs and maintenance, Other
maintenance, Promotion and marketing, and Interest. The summation of the costs of the expenses came
out to be Au$ 1,311,489, Au$ 1,347,861, Au$ 1,385,688, Au$ 1,425,028, Au$ 1,465,942, and Au$
1,508,492. The income came out to be greater than the expense for each of the year (from 2018 to
2025). The values of cash flow were Au$ 270,138, Au$ 297,031, Au$ 325,000, Au$ 354,088, Au$
384,339, and Au$ 415,800. The return on capital invested came out to be 8.15% and the return on equity
invested was 13.10%.
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 4
Project Deliverables:
The major deliverables for the project are the 2 mini cats that have capacity of 81 passengers each (half
size of Brisbane City Cat) and 3 new ferry service terminals at Noosaville (in close proximity to Boat
House), Tewantin (Noosa Marina), and Hastings Street (Hasting Noosa Spit Reserve) respectively.
The minor deliverables for the project include the project plan, budget estimation, risk analysis,
communication plan, agreements and procurements, and final project report.
Summary Milestones Due Date
Planning Phase Completed (Project Kick off ) 06/18/2017
Acquisition of the 2 mini cats 10/22/2017
Completion of the 3 terminals building at the three locations 12/13/2017
Summary Budget and Feasibility:
An expected project budget of Au$ 8,250,000 is expected to be the total expenditure with Au$ 4,500,000
on terminal construction, Au$ 3,000,000 on mini cats acquisition, and Au$750,000 on project
management. The total operation cost is expected to be about Au$ 402,188. The revenue generation
from the project were Au$ 1,581,627, Au$ 1,644,893, Au$ 1,710,688, Au$ 1,779,116, Au$ 1,850,280,
and Au$ 1,924,292. The feasibility analysis would run from 2018-2025 and the calculation of individual
inflows and outflows would be measured for determining the final project profit. The operating costs
include expenses on HR, Lease and occupancy, Administration, Running costs and maintenance, Other
maintenance, Promotion and marketing, and Interest. The summation of the costs of the expenses came
out to be Au$ 1,311,489, Au$ 1,347,861, Au$ 1,385,688, Au$ 1,425,028, Au$ 1,465,942, and Au$
1,508,492. The income came out to be greater than the expense for each of the year (from 2018 to
2025). The values of cash flow were Au$ 270,138, Au$ 297,031, Au$ 325,000, Au$ 354,088, Au$
384,339, and Au$ 415,800. The return on capital invested came out to be 8.15% and the return on equity
invested was 13.10%.
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 4
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N O O S A L I N E A R F E R R Y x P R O J E C T C H A R T E R
Project Objectives and Success Criteria
Scope:
The scope of the project of Development of linear ferry service on the Noosa River is,
a. Forming Linear Ferry Service in between Noosaville, Hastings Street, and Tewantin
b. Acquisition of the 2 mini cats with a capacity of 81 passengers each
c. Completion of the 3 terminals building at Noosaville (in close proximity to Boat House), Tewantin
(Noosa Marina), and Hastings Street (Hasting Noosa Spit Reserve) respectively
Time:
The project is scheduled to be completed in or before 2018 as CCIQ Noosa wants the ferry service to
be active and with regular services in the year 2018.
Cost:
An expected project budget of Au$ 8,250,000 is expected to be the total expenditure with Au$
4,500,000 on terminal construction, Au$ 3,000,000 on mini cats acquisition, and Au$750,000 on project
management. The total operation cost is expected to be about Au$ 402,188.
The revenue generation from the project were Au$ 1,581,627, Au$ 1,644,893, Au$ 1,710,688, Au$
1,779,116, Au$ 1,850,280, and Au$ 1,924,292
Quality:
The project is expected to comply with the policies of OHS and WHO for forming effective compliance
with the Australian State Government. The policies that should be followed are Regular Safety Drills
(for both man overboard and oil spilling), Emergency Evacuation Procedures, Facing Adverse Weather
Conditions, and Radio Frequency Compliance.
Other:
Management of the Boating Traffic should be followed for effective project completion.
Acceptance Criteria:
Completed in the estimated budget, expected time duration, generation of the calculated revenues, and
compliance agreements and procurement documentation
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 5
Project Objectives and Success Criteria
Scope:
The scope of the project of Development of linear ferry service on the Noosa River is,
a. Forming Linear Ferry Service in between Noosaville, Hastings Street, and Tewantin
b. Acquisition of the 2 mini cats with a capacity of 81 passengers each
c. Completion of the 3 terminals building at Noosaville (in close proximity to Boat House), Tewantin
(Noosa Marina), and Hastings Street (Hasting Noosa Spit Reserve) respectively
Time:
The project is scheduled to be completed in or before 2018 as CCIQ Noosa wants the ferry service to
be active and with regular services in the year 2018.
Cost:
An expected project budget of Au$ 8,250,000 is expected to be the total expenditure with Au$
4,500,000 on terminal construction, Au$ 3,000,000 on mini cats acquisition, and Au$750,000 on project
management. The total operation cost is expected to be about Au$ 402,188.
The revenue generation from the project were Au$ 1,581,627, Au$ 1,644,893, Au$ 1,710,688, Au$
1,779,116, Au$ 1,850,280, and Au$ 1,924,292
Quality:
The project is expected to comply with the policies of OHS and WHO for forming effective compliance
with the Australian State Government. The policies that should be followed are Regular Safety Drills
(for both man overboard and oil spilling), Emergency Evacuation Procedures, Facing Adverse Weather
Conditions, and Radio Frequency Compliance.
Other:
Management of the Boating Traffic should be followed for effective project completion.
Acceptance Criteria:
Completed in the estimated budget, expected time duration, generation of the calculated revenues, and
compliance agreements and procurement documentation
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 5

N O O S A L I N E A R F E R R Y x P R O J E C T C H A R T E R
Project Approval and Manager
Project Approval Requirements:
The project approval is largely dependent on the cost revenue generation and the overall expenses of
the project. The deployment of the project must yield increased revenue generation for CCIQ Noosa so
that the operating cost and the investment must be exceeded.
Project Manager:
Approvals:
<<name of the student>> Steven Boyd President of CCIQ Noosa
Project Manager Signature Sponsor or Originator Signature
<<name of the student>> Steven Boyd President of CCIQ Noosa
Project Manager Name Sponsor or Originator Name
02/23/18 02/23/18
Date Date
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 6
Project Approval and Manager
Project Approval Requirements:
The project approval is largely dependent on the cost revenue generation and the overall expenses of
the project. The deployment of the project must yield increased revenue generation for CCIQ Noosa so
that the operating cost and the investment must be exceeded.
Project Manager:
Approvals:
<<name of the student>> Steven Boyd President of CCIQ Noosa
Project Manager Signature Sponsor or Originator Signature
<<name of the student>> Steven Boyd President of CCIQ Noosa
Project Manager Name Sponsor or Originator Name
02/23/18 02/23/18
Date Date
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 6
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N O O S A L I N E A R F E R R Y x P R O J E C T C H A R T E R
Bibliography
Ames A (unknown) Brisbane’s CityCat Service, PhD candidate presentation, viewed 18 May 2017,
http://www.gtaq.com.au/Resources/Documents/CityCat.pptx
Brisbane City Council (2017) CityCat and ferry services, website, viewed 18 May 2017,
https://www.brisbane.qld.gov.au/traffic-transport/public-transport/citycat-ferry-services
CCIQ Noosa (2017) Cat may fit better than a cap, Facebook post, 7 February 2017, viewed 18 May
2017, https://www.facebook.com/pg/NoosaChamberOfCommerce/posts/?ref=page_internal
Gardiner P (2017) Group calls for Noosa River 'cats', punters go nuts, Noosa News, viewed 18 May
2017, https://www.noosanews.com.au/news/group-calls-for-noosa-river-cats-punters-go-nuts/3149314/
Noosa Council (2017) Noosa Transport Strategy 2017-2027, draft strategy, viewed 18 May 2017,
https://yoursay.noosa.qld.gov.au/projects/noosa-transport-strategy-2016-2036
Normal Wright Family (2017) Vessel register – Boats built by the Norman Wright Family, viewed 18 May
2017, http://www.wrightsons.com.au/wp-content/uploads/2013/08/Vessel-Directory-30.10.13.pdf
Tanko M and Burke M (2015) State of Australian Cities Conference proceedings, ‘Innovation and
transport planning: introducing urban linear ferries in Brisbane’, viewed 18 May 2017,
http://soacconference.com.au/wp-content/uploads/2016/02/Tanko..pdf
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 7
Bibliography
Ames A (unknown) Brisbane’s CityCat Service, PhD candidate presentation, viewed 18 May 2017,
http://www.gtaq.com.au/Resources/Documents/CityCat.pptx
Brisbane City Council (2017) CityCat and ferry services, website, viewed 18 May 2017,
https://www.brisbane.qld.gov.au/traffic-transport/public-transport/citycat-ferry-services
CCIQ Noosa (2017) Cat may fit better than a cap, Facebook post, 7 February 2017, viewed 18 May
2017, https://www.facebook.com/pg/NoosaChamberOfCommerce/posts/?ref=page_internal
Gardiner P (2017) Group calls for Noosa River 'cats', punters go nuts, Noosa News, viewed 18 May
2017, https://www.noosanews.com.au/news/group-calls-for-noosa-river-cats-punters-go-nuts/3149314/
Noosa Council (2017) Noosa Transport Strategy 2017-2027, draft strategy, viewed 18 May 2017,
https://yoursay.noosa.qld.gov.au/projects/noosa-transport-strategy-2016-2036
Normal Wright Family (2017) Vessel register – Boats built by the Norman Wright Family, viewed 18 May
2017, http://www.wrightsons.com.au/wp-content/uploads/2013/08/Vessel-Directory-30.10.13.pdf
Tanko M and Burke M (2015) State of Australian Cities Conference proceedings, ‘Innovation and
transport planning: introducing urban linear ferries in Brisbane’, viewed 18 May 2017,
http://soacconference.com.au/wp-content/uploads/2016/02/Tanko..pdf
X As adapted from Stackpole (2013) for educational purposes only 28/05/2015 4:50 PM 7
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