NRSG267: Reflective Assignment on Nursing Resilience

This reflective assignment examines a nursing simulation centered on a patient interaction in a recovery room, where a patient's complaints about nurses' hand hygiene led to a tense situation. The assignment details the student's feelings during the scenario, evaluating the positive aspects of resilience demonstrated by one nurse and the negative aspects of the patient's and another nurse's reactions. It analyzes the situation through the lens of current literature, emphasizing the importance of resilience, commitment, and effective communication in nursing practice. The conclusion reflects on how the simulation has informed the student's understanding of resilience, suggesting improvements to the learning experience, and outlines an action plan to incorporate resilience strategies into their nursing practice, focusing on letting go of negativity and maintaining commitment to patient care. References include Fatima & Mahwesh (2015), Joyce (2016), Neha & Rashmi (2017), Philip & Nivitha (2013), Regena & Scott (2012), and Wey & Kay (2018).

Running Head: NURSING 1
Nursing
Name
Institution

NURSING 2
Nursing
Description
The simulation which I learnt during a workshop was about a patient who was rude to the
nurses and impatient. She claimed that nurses did not wash their hands before attending to her
which can make her carry hospital infections. This happened in a recovery room, after a patient
had undergone an operation. She was therefore supposed to be dressed but nurses forgot to wash
their hands. The patient became furious whereby she started quarrelling the nurses and saying
they are unqualified. One of the nurses did not bother calming the patient down and them both
engaged in argument. This made the patient to become more furious where she almost slapped
the nurse. The other nurse saw that their arguments can lead to more problems and requested her
colleague to leave them for a while. When she walked out, the other nurse calmed down the
patient, apologized for their mistakes and assured her of quality services. In this case, she tried to
be resilient even after being abused by the patient. Resilience in nursing is a state of being able to
withstand frustrations or personal tragedies and focusing on future goals (Neha & Rashmi,
2017). It helps nurses to acknowledge situations, learn from their mistakes and focus on quality
care services.
Feelings
Before that happened, I had a feeling that they will have a successful process because
they looked organized and qualified nurses from the video. When the patient raised the issue, I
develop bad feelings with her because I felt she is too rude and should stop paying attention to
small things. After comparing what I read from the literature review and what they did before
dressing the wound, I realized that the patient had a right to complain. Washing hands is one of

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the requirements in a wound dressing process which nurses did not observe. However, she
should have raised her issues in a peaceful way which can motivate nurses. Being resilience
helped them to handle the patient well. According to Philip & Nivitha (2013), resilience is an
important tool in nursing practice which helps in delivering quality services.
Evaluation
The simulation had both good and bad views. The positive side was that one of the nurse
tried to be resilient and calmed down the patient, gave her an ear and were able to solve their
problem. She learned from their mistakes and rectified it for quality services. It is good for
nurses to learn from their mistakes and focus on achieving the best care for the patients (Wey &
Kay, 2018). If all nurses behaved like the one who engaged into argument with the patient, it
could have caused more health problems. The bad side of the simulation was that both patient
and nurse were not resilient which caused their arguments. Asking why they did not wash their
hands in a polite way could not have resulted to that. The nurse too should have tried to be good
to the patient despite the insults.
The simulation had a positive impact on me because I learnt that resilience is an
important tool in nursing practice. Nurses should always let go of negative things they face
during work and focus on achieving goals (Joyce, 2016). Resilience is a two way traffic which
cannot be practiced by nurses alone but also the patients. According to Regena & Scott (2012),
good communication between nurses and patients helps in achieving best safe care services.
Analysis
From the literature review I have learnt that, nurses who are resilient give advanced care
than those who are not. From the simulation, a nurse who was resilient is the one who managed

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to calm down the patient. For nurses to be resilient, they have to be committed and learn how to
let it go (Fatima & Mahwesh, 2015). Commitment is doing things persistently and patiently
despite the surrounding circumstances.
Conclusion
From the simulation I have learnt that, resilience is being able to withstand frustrations
and personal tragedies. It helps nurses to acknowledge situations, learn from their mistakes and
focus on achieving quality care services. For nurses to manage resilience, they should learn to it
go and be committed to their work. To improve on the learning experience, I could have
compared two patients involving one who is not rude for people to understand resilience does not
apply to nurses only.
Action plan
In my nursing practice, I will try to be letting things go to let some space for something
new. This would help me in focusing in what makes me achieve goals. Letting go is not giving
up but rather releasing need to control outcome of a situation.

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References
Fatima, A & Mahwesh, A.N. (2015). Resilience, Death Anxiety, and Depression among
Institutionalized and No institutionalized Elderly. Pakistan Journal of Psychological
Research, 30(1), 200-500
Joyce, J.F. (2016). Helping Nursing Students Develop and Expand Their Emotional Intelligence.
Nursing Education Perspectives, 37(3), 90-120
Neha, B & Rashmi, C. (2017). A Correlational Study of Happiness, Resilience and Mindfulness
among Nursing Student. Indian Journal of Positive Psychology, 8(2), 100-120
Philip, V.U & Nivitha, J. (2013). Relationship of Affect, Resilience and Social Problem Solving
among Female Nursing Students. Indian Journal of Positive Psychology, 4(4), 50-150
Regena, S & Scott, R.W. (2012). Theoretical Perspective: Resilience in Medically Fragile
Adolescents. Research and Theory for Nursing Practice, 26(1), 30-120
Wey, R.B & Kay, F.H. (2018). The Relationship among Change Fatigue, Resilience, and Job
Satisfaction of Hospital Staff Nurses. Journal of Nursing Scholarship, 50(3), 100-130