SBM1107 Project Management: Oakland Crossing Rail Project (University)
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Project
AI Summary
This project management assignment focuses on the Oakland Crossing Rail Project, a real-world case study involving the construction of a rail underpass to improve traffic flow and safety. The assignment comprehensively addresses key project management areas, including human resource management, communication strategies, and stakeholder engagement. The project includes an organizational breakdown structure, roles and responsibilities, and a RACI matrix to clarify team roles. A staffing management plan details resource acquisition, HR calendars, staff induction, training, performance reviews, and plans for staff recognition, equity, and diversity. The communication management plan presents a communication matrix, meeting guidelines, communication needs, channels, reporting procedures, and a project information management system. A stakeholder management plan identifies and analyzes stakeholders using an interest matrix and engagement analysis. The project concludes with an integration section, aligning HR, communication, and stakeholder management with the organizational strategic plan.

Running head: PROJECT MANAGEMENT
Project- Oakland Crossing Rail Project (NSW)
Name of the Student
Name of the University
Author’s Note
Project- Oakland Crossing Rail Project (NSW)
Name of the Student
Name of the University
Author’s Note
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PROJECT MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................2
1.1 Business case.........................................................................................................................2
1.2 Organizational objectives......................................................................................................2
1.3 Background to the case project..............................................................................................3
1.4 Project scope definition.........................................................................................................3
1.5 Main deliverables...................................................................................................................3
2. Project human resource management..........................................................................................4
2.1 Project human resource management plan............................................................................4
2.1.1 Organizational breakdown structure...............................................................................4
2.1.2 Roles and responsibilities...............................................................................................5
2.1.3 RACI matrix...................................................................................................................7
2.2 Staffing management plan...................................................................................................10
2.2.1 Release plan and resource acquisition..........................................................................10
2.2.2 HR calendar and histogram..........................................................................................11
2.2.3 Staff induction and training program............................................................................12
2.2.4 Performance review......................................................................................................13
2.2.5 Staff recognition and reward plan.................................................................................13
2.2.6 Equity............................................................................................................................13
2.2.7 Diversity.......................................................................................................................14
PROJECT MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................2
1.1 Business case.........................................................................................................................2
1.2 Organizational objectives......................................................................................................2
1.3 Background to the case project..............................................................................................3
1.4 Project scope definition.........................................................................................................3
1.5 Main deliverables...................................................................................................................3
2. Project human resource management..........................................................................................4
2.1 Project human resource management plan............................................................................4
2.1.1 Organizational breakdown structure...............................................................................4
2.1.2 Roles and responsibilities...............................................................................................5
2.1.3 RACI matrix...................................................................................................................7
2.2 Staffing management plan...................................................................................................10
2.2.1 Release plan and resource acquisition..........................................................................10
2.2.2 HR calendar and histogram..........................................................................................11
2.2.3 Staff induction and training program............................................................................12
2.2.4 Performance review......................................................................................................13
2.2.5 Staff recognition and reward plan.................................................................................13
2.2.6 Equity............................................................................................................................13
2.2.7 Diversity.......................................................................................................................14

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PROJECT MANAGEMENT
3. Project communication management.........................................................................................14
3.1 Communication matrix........................................................................................................14
3.2 Project meeting guidelines...................................................................................................16
3.3 Project communication needs..............................................................................................17
3.4 Communication channels.....................................................................................................17
3.5 Project reporting procedure.................................................................................................19
3.6 Project information management system.............................................................................19
3.7 Project performance report..................................................................................................20
4. Project stakeholder management plan.......................................................................................21
4.1 Stakeholder identification....................................................................................................21
4.2 Stakeholder analysis (Interest Matrix).................................................................................23
4.3 Stakeholder engagement analysis........................................................................................24
4.4 Controlling stakeholders......................................................................................................24
5. Integration..................................................................................................................................25
5.1 Integration project HR, communication and stakeholder aligned with organizational
strategic plan..............................................................................................................................25
6. Conclusion.................................................................................................................................26
Bibliography..................................................................................................................................28
PROJECT MANAGEMENT
3. Project communication management.........................................................................................14
3.1 Communication matrix........................................................................................................14
3.2 Project meeting guidelines...................................................................................................16
3.3 Project communication needs..............................................................................................17
3.4 Communication channels.....................................................................................................17
3.5 Project reporting procedure.................................................................................................19
3.6 Project information management system.............................................................................19
3.7 Project performance report..................................................................................................20
4. Project stakeholder management plan.......................................................................................21
4.1 Stakeholder identification....................................................................................................21
4.2 Stakeholder analysis (Interest Matrix).................................................................................23
4.3 Stakeholder engagement analysis........................................................................................24
4.4 Controlling stakeholders......................................................................................................24
5. Integration..................................................................................................................................25
5.1 Integration project HR, communication and stakeholder aligned with organizational
strategic plan..............................................................................................................................25
6. Conclusion.................................................................................................................................26
Bibliography..................................................................................................................................28
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1. Introduction
1.1 Business case
The paper mainly reflects on the construction of “Oakland rail crossing project” with the
aim of improving as well as reducing the travel times variability for the different vehicles that
utilizes the crossing. It is found that the project mainly includes building of a rail underpass
under the busy Morphett road for successfully removing the level crossing that is mainly
expected for minimizing delays for around 42,000 motorists. The work on the project is mainly
expected by the middle of the year after the construction consortium is mainly awarded around
$175 million for the entire contract. In addition to this, the project will be helpful in supporting
around 160 jobs during the major construction that is mainly expected to start in the middle of
2018 and will get executed by the year 2019.
1.2 Organizational objectives
The objective of the project is listed below:
To improve and minimize the travel times variability for the vehicles that utilizes the
crossing
To improve safety by removing the rail crossing point as one of the parts of railway
crossing safety related strategy
To improve walking as well as cycling accessibility as well as safety by the removal of
the conflicts
To act as one of the catalysts for the proper development as well as renewal in the area.
PROJECT MANAGEMENT
1. Introduction
1.1 Business case
The paper mainly reflects on the construction of “Oakland rail crossing project” with the
aim of improving as well as reducing the travel times variability for the different vehicles that
utilizes the crossing. It is found that the project mainly includes building of a rail underpass
under the busy Morphett road for successfully removing the level crossing that is mainly
expected for minimizing delays for around 42,000 motorists. The work on the project is mainly
expected by the middle of the year after the construction consortium is mainly awarded around
$175 million for the entire contract. In addition to this, the project will be helpful in supporting
around 160 jobs during the major construction that is mainly expected to start in the middle of
2018 and will get executed by the year 2019.
1.2 Organizational objectives
The objective of the project is listed below:
To improve and minimize the travel times variability for the vehicles that utilizes the
crossing
To improve safety by removing the rail crossing point as one of the parts of railway
crossing safety related strategy
To improve walking as well as cycling accessibility as well as safety by the removal of
the conflicts
To act as one of the catalysts for the proper development as well as renewal in the area.
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PROJECT MANAGEMENT
1.3 Background to the case project
The project that focuses on “Oakland Crossing rail project” is mainly undertaken in order
to improve as well as reduce the travel times-based variability for the various vehicles that
generally utilizes the crossing. It is found that the project also aims to improve safety by the
removal of the road rail crossing point as one of the parts of railway crossing safety-based
strategy. This is mainly done in order to reduce the challenges and problems that the travellers
generally face while crossing the Oakland crossing rail project. The entire work of the project
was mainly expected in the middle of the year after proper construction of consortium that was
mainly awarded money of $175 million contract. In addition to this, it is found that the motorist
faces a lot of challenges due to traffic congestion while travelling and therefore the project also
includes building of a rail underpass that is under the busy Morphett road for successfully
removing the level crossing that is mainly expected for reducing delays for around 42,000
motorist each day.
1.4 Project scope definition
The main scope of the project is to design the blueprint of the Oakland Crossing Rail
Project. The construction of the project mainly includes building of a rail underpass that is under
the busy Morphett road for removing the level crossing. In addition to this, the project also
includes planning of 200 trees plus bushes, 3530 concrete sleepers, 7800 tonnes of ballast as well
as 4730 meters of track.
1.5 Main deliverables
The main deliverables for the project “Oakland Crossing Rail Project” generally include
proper design of the document, engineering report, progress report. In addition to this, the project
mainly involves proper achievement of the targeted objective, development of milestone for
PROJECT MANAGEMENT
1.3 Background to the case project
The project that focuses on “Oakland Crossing rail project” is mainly undertaken in order
to improve as well as reduce the travel times-based variability for the various vehicles that
generally utilizes the crossing. It is found that the project also aims to improve safety by the
removal of the road rail crossing point as one of the parts of railway crossing safety-based
strategy. This is mainly done in order to reduce the challenges and problems that the travellers
generally face while crossing the Oakland crossing rail project. The entire work of the project
was mainly expected in the middle of the year after proper construction of consortium that was
mainly awarded money of $175 million contract. In addition to this, it is found that the motorist
faces a lot of challenges due to traffic congestion while travelling and therefore the project also
includes building of a rail underpass that is under the busy Morphett road for successfully
removing the level crossing that is mainly expected for reducing delays for around 42,000
motorist each day.
1.4 Project scope definition
The main scope of the project is to design the blueprint of the Oakland Crossing Rail
Project. The construction of the project mainly includes building of a rail underpass that is under
the busy Morphett road for removing the level crossing. In addition to this, the project also
includes planning of 200 trees plus bushes, 3530 concrete sleepers, 7800 tonnes of ballast as well
as 4730 meters of track.
1.5 Main deliverables
The main deliverables for the project “Oakland Crossing Rail Project” generally include
proper design of the document, engineering report, progress report. In addition to this, the project
mainly involves proper achievement of the targeted objective, development of milestone for

5
PROJECT MANAGEMENT
successfully keeping track on the entire project. Moreover, the integration of the project
management procedure mainly involves proper development of the entire tracking plan. In
addition to this, improved response procedure is considered as one of the important aspects that
can be used for proper development of the entire project in a proper way.
2. Project human resource management
2.1 Project human resource management plan
2.1.1 Organizational breakdown structure
Figure 1: Organizational breakdown structure
(Source: Created by Author)
The project manager is the person who is mainly responsible of taking care of the entire
project and generally helps in managing the construction work, supplies that are required as well
Project manager
Project planner Supervisor Construction
manager
Workers
Procurement
manager
Contractor
PROJECT MANAGEMENT
successfully keeping track on the entire project. Moreover, the integration of the project
management procedure mainly involves proper development of the entire tracking plan. In
addition to this, improved response procedure is considered as one of the important aspects that
can be used for proper development of the entire project in a proper way.
2. Project human resource management
2.1 Project human resource management plan
2.1.1 Organizational breakdown structure
Figure 1: Organizational breakdown structure
(Source: Created by Author)
The project manager is the person who is mainly responsible of taking care of the entire
project and generally helps in managing the construction work, supplies that are required as well
Project manager
Project planner Supervisor Construction
manager
Workers
Procurement
manager
Contractor
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PROJECT MANAGEMENT
as different types of procurement-based activities. The construction manager undertakes the
construction of underpass for reducing the time that the motorist generally needs for travelling.
The manager of the project is further responsible of properly reviewing the entire schedule that is
created (Noe et al. 2017). In addition to this, the supervisor takes the responsibility of
coordinating, staffs, contractors as well as materials that are mainly required for meeting the
scheduled milestone on the entire project. They also help in supervising the internal staffs as well
as assists in monitoring the subcontractors for making sure that the different types of technical
specification of the project are met (Bratton and Gold 2017). The supervisors monitor the
supplies as well as inventory such that the Oakland Crossing Rail Project can be constructed
properly. Moreover, the procurement manager helps in purchasing various types of goods as well
as services for the employees and generally obtains proper quality products for various types of
competitive prices in a quite effective way.
2.1.2 Roles and responsibilities
The roles and responsibilities of the stakeholders who are mainly engaged within the
Oakland rail crossing project are mainly elaborated in the table below:
Designation Roles and responsibilities
Construction manager The construction manager generally has the
responsibility of overseeing as well as
directing the construction projects from the
conception to the project completion phase. In
addition to this, they generally review the
project in-depth for scheduling deliverables as
well as for estimating the project costs
PROJECT MANAGEMENT
as different types of procurement-based activities. The construction manager undertakes the
construction of underpass for reducing the time that the motorist generally needs for travelling.
The manager of the project is further responsible of properly reviewing the entire schedule that is
created (Noe et al. 2017). In addition to this, the supervisor takes the responsibility of
coordinating, staffs, contractors as well as materials that are mainly required for meeting the
scheduled milestone on the entire project. They also help in supervising the internal staffs as well
as assists in monitoring the subcontractors for making sure that the different types of technical
specification of the project are met (Bratton and Gold 2017). The supervisors monitor the
supplies as well as inventory such that the Oakland Crossing Rail Project can be constructed
properly. Moreover, the procurement manager helps in purchasing various types of goods as well
as services for the employees and generally obtains proper quality products for various types of
competitive prices in a quite effective way.
2.1.2 Roles and responsibilities
The roles and responsibilities of the stakeholders who are mainly engaged within the
Oakland rail crossing project are mainly elaborated in the table below:
Designation Roles and responsibilities
Construction manager The construction manager generally has the
responsibility of overseeing as well as
directing the construction projects from the
conception to the project completion phase. In
addition to this, they generally review the
project in-depth for scheduling deliverables as
well as for estimating the project costs
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(Chelladurai and Kerwin 2018).
Human resources The human resource specialist are the ones
who undertakes proper work of recruitment,
screening, interviewing for hiring workers so
that the construction of Oakland rail crossing
project can be done successfully.
Contractor The contractor is the individual who have the
entire responsibility of planning, executing,
supervising, inspecting as well as directing
the construction of the project from the
starting phase to the completion phase
regardless of the project scope (Berman et al.
2019).
Financial manager The financial managers are the people who
helps in creating reports as well as helps in
directing investment-based activities for
successfully developing strategies for
achieving the financial goal of the project.
Procurement manager They are mainly responsible for directing as
well as purchasing with the help of a number
of procedures by successfully evaluating the
suppliers, conducting interviews, supplier
agreements as well as properly managing the
PROJECT MANAGEMENT
(Chelladurai and Kerwin 2018).
Human resources The human resource specialist are the ones
who undertakes proper work of recruitment,
screening, interviewing for hiring workers so
that the construction of Oakland rail crossing
project can be done successfully.
Contractor The contractor is the individual who have the
entire responsibility of planning, executing,
supervising, inspecting as well as directing
the construction of the project from the
starting phase to the completion phase
regardless of the project scope (Berman et al.
2019).
Financial manager The financial managers are the people who
helps in creating reports as well as helps in
directing investment-based activities for
successfully developing strategies for
achieving the financial goal of the project.
Procurement manager They are mainly responsible for directing as
well as purchasing with the help of a number
of procedures by successfully evaluating the
suppliers, conducting interviews, supplier
agreements as well as properly managing the

8
PROJECT MANAGEMENT
suppliers.
Supervisors The supervisor generally has the
responsibility of overseeing the various
construction related activities that generally
take place on the entire worksite. In addition
to this, they are heavily involved within
proper planning, organizing, controlling as
well as organizing different types of projects
(Brewster et al. 2016).
Suppliers They generally supply all the materials as
well as equipment’s that are generally
required for the Oakland rail crossing project.
In addition to this, it is identified that
suppliers must provide proper opportunities to
all the retailers for undertaking business with
them.
2.1.3 RACI matrix
RACI matrix is one of the responsibility assignment charts that helps in mapping out
different types of task, milestones as well as key decision that are mainly involved in finishing
the project and generally assigns roles for each of the action. In the RACI matrix, R=
Responsibility, A=Accountability, C-Consulted and I= Informed.
Activities Project
manage
Planne Civil
enginee
Contracto Constructio Superviso Supplier
PROJECT MANAGEMENT
suppliers.
Supervisors The supervisor generally has the
responsibility of overseeing the various
construction related activities that generally
take place on the entire worksite. In addition
to this, they are heavily involved within
proper planning, organizing, controlling as
well as organizing different types of projects
(Brewster et al. 2016).
Suppliers They generally supply all the materials as
well as equipment’s that are generally
required for the Oakland rail crossing project.
In addition to this, it is identified that
suppliers must provide proper opportunities to
all the retailers for undertaking business with
them.
2.1.3 RACI matrix
RACI matrix is one of the responsibility assignment charts that helps in mapping out
different types of task, milestones as well as key decision that are mainly involved in finishing
the project and generally assigns roles for each of the action. In the RACI matrix, R=
Responsibility, A=Accountability, C-Consulted and I= Informed.
Activities Project
manage
Planne Civil
enginee
Contracto Constructio Superviso Supplier
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r r r r n manager r s
Creating
project plan
C, I R, A
Getting
approval for
the project
R, A C I
Supplying
all the
required
materials
I C R, A
Developing
blueprint
for Oakland
rail crossing
project
I C R, A
Constructio
n of the
Oakland rail
crossing
I C R, A
Constructio
n of rail
underpass
I C R, A
Developme I C R, A
PROJECT MANAGEMENT
r r r r n manager r s
Creating
project plan
C, I R, A
Getting
approval for
the project
R, A C I
Supplying
all the
required
materials
I C R, A
Developing
blueprint
for Oakland
rail crossing
project
I C R, A
Constructio
n of the
Oakland rail
crossing
I C R, A
Constructio
n of rail
underpass
I C R, A
Developme I C R, A
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nt of 3530
concrete
sleepers
Constructio
n of 7800
tonnes of
ballast
I C R, A
Constructio
n of 4730
meters of
track.
I C R, A
Post
project
review
I C R, A
Stakeholder
sign off
I R, A C
2.2 Staffing management plan
2.2.1 Release plan and resource acquisition
The plan for resource acquisition within the project of Oakland rail crossing generally
comprises of proper development knowledge and understanding about project scope. It is found
that proper execution of the project generally includes the effort of the management that is
utilized for getting funding for the project work (Morgeson et al. 2019). It is found that
insufficient resource generally creates a negative impact on the entire procedure of project
PROJECT MANAGEMENT
nt of 3530
concrete
sleepers
Constructio
n of 7800
tonnes of
ballast
I C R, A
Constructio
n of 4730
meters of
track.
I C R, A
Post
project
review
I C R, A
Stakeholder
sign off
I R, A C
2.2 Staffing management plan
2.2.1 Release plan and resource acquisition
The plan for resource acquisition within the project of Oakland rail crossing generally
comprises of proper development knowledge and understanding about project scope. It is found
that proper execution of the project generally includes the effort of the management that is
utilized for getting funding for the project work (Morgeson et al. 2019). It is found that
insufficient resource generally creates a negative impact on the entire procedure of project

11
PROJECT MANAGEMENT
execution. In addition to this, the resource acquisition mainly helps in providing information
about the needs as well as about the objectives of the management. An effective way must be
utilized for managing the resources of the project.
It is necessary to utilize resource acquisition in an effective way for stakeholder analysis
and additionally, in order to bring proper solution to the present practice of the management,
there must be proper practice of communication as well as procurement. Moreover, for
constructing the Oakland rail crossing project, there was proper need of communication with the
local and land authority for the land resource. It is found that around $175 million is required for
the purpose of construction consortium. It is found that estimation of different types of resources
which are needed for the project must be evaluated in an effective way with the help of PM
deliverables.
Within the project of Oakland rail crossing, the release plan is considered as important.
The project can be undertaken properly with the help of assessment of different types of
innovative project-based determination procedure as well as development of different types of
supplier agreement-based aspect (Albrecht et al. 2015). For ensuring proper management
planning, one of the main focus to undertake critical review within the project. After the Oakland
rail crossing project was constructed, proper monitoring must be undertaken for ensuring that all
the activities of the project are undertaken properly.
2.2.2 HR calendar and histogram
The HR calendar is mainly created in order to engage the employees within the project
so that the work of the project gets accomplished within the estimated time. The different types
of roles o the project stakeholders are generally schedule in such a way that it helps in properly
PROJECT MANAGEMENT
execution. In addition to this, the resource acquisition mainly helps in providing information
about the needs as well as about the objectives of the management. An effective way must be
utilized for managing the resources of the project.
It is necessary to utilize resource acquisition in an effective way for stakeholder analysis
and additionally, in order to bring proper solution to the present practice of the management,
there must be proper practice of communication as well as procurement. Moreover, for
constructing the Oakland rail crossing project, there was proper need of communication with the
local and land authority for the land resource. It is found that around $175 million is required for
the purpose of construction consortium. It is found that estimation of different types of resources
which are needed for the project must be evaluated in an effective way with the help of PM
deliverables.
Within the project of Oakland rail crossing, the release plan is considered as important.
The project can be undertaken properly with the help of assessment of different types of
innovative project-based determination procedure as well as development of different types of
supplier agreement-based aspect (Albrecht et al. 2015). For ensuring proper management
planning, one of the main focus to undertake critical review within the project. After the Oakland
rail crossing project was constructed, proper monitoring must be undertaken for ensuring that all
the activities of the project are undertaken properly.
2.2.2 HR calendar and histogram
The HR calendar is mainly created in order to engage the employees within the project
so that the work of the project gets accomplished within the estimated time. The different types
of roles o the project stakeholders are generally schedule in such a way that it helps in properly
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