ITC508 Object Modelling: Inception Phase Report for Collins ATM

This report presents an inception phase analysis for the Collins ATM banking system, focusing on the initial stages of the software development life cycle. It begins by outlining the problem description, highlighting issues with the current ATM system, such as inconvenient keypad input, cash refill delay...Read More

ITC508 - Object Modelling
Assessment item 1
Inception Phase
Student Name: Pawandeep Singh
Student ID- 11608787
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Table of Contents
Introduction...........................................................................................................................................3
System Vision Document......................................................................................................................3
Problem Description..........................................................................................................................3
System Capabilities...........................................................................................................................4
Business Effectiveness.......................................................................................................................4
Functionality Analysis...........................................................................................................................5
Resources required................................................................................................................................5
Stakeholder Map....................................................................................................................................7
Broad Feasibility of the Project.............................................................................................................7
Outcomes Proposed...........................................................................................................................8
References.............................................................................................................................................9
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Introduction
The case study discusses here of the Collins ATM banking system. This report discusses the inception
phase in the SDLC. This includes how the project will be initiated where we draw out the
requirements of the system; document the vision of the system, how the environment is set up and
how much time will be required. The report will include the system vision document, requirements,
stakeholder map and feasibility report ("Concept: Inception Phase", 2018).
System Vision Document
Problem Description
The problem description is the first phase of the vision document (Pereira, Sonfack,
Vallipuram&Karanxha, 2013).
The Collins Banking ATM system has been proposed for facilitating the sole purpose of banking. The
current proposed system should be having a slot for insertion of the card, the display where all the
options will be displayed, a keypad consisting all the numeric and command keys, cash dispenser, a
printer which could print receipt of the latest transaction and the chute which will allow the deposit of
cash and the cheque.
According to the current scenario, the whole system is based on typing of the input. The users have to
use the keypad to enter the values into the system. There are many customers who find the entering of
the values very uneasy. In the age of smart phones where everything operates with a touch, entering
values by dialing into the keypad may cause inconvenience for the customers.
As the use of the ATM banking system is increasing with more and more customers getting clinged to
the banks and banking system, the withdrawals from the system are increasing. But there are times
when the ATM runs out of cash and needs a refill. But in case of the delay in the refilling of cash, the
customers face a lot of inconveniences.
According to the case study, the currently proposed system only talks of withdrawal of cash by
entering the value. It does not talk about the denominations in which the amount could be withdrawn.
The ATM system is not designed with the facility which would allow the customers to choose the
type of denomination in which they would want the cash. This would provide customer satisfaction
and increase the accessibility to the ATM.
It may be possible that the customers forget their PIN which allows them to give access to the
account. This would cause inconvenience to the customers. There should be an alternate method for
the authentication of the customers.
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System Capabilities
The problem identification is the first step. After that the focus should be given on the system
capabilities. The current system should be developed so that all the problems addressed in the
problem description can be resolved("Capability identification and building | PwC's Strategy&",
2018). The system capabilities that can be identified after the application of the modification in the
current system are as follows:
1. The ATM banking machine or system should be efficient in the identification of the card. In
case of any casual or wrong insertion of the card, a message should be displayed regarding the
re-insertion of the card.
2. The authentication of the customers can be done by either of the following ways:
i. The customers can enter the PIN associated with the card in order to perform any
further operation.
ii. The biometric authentication can be integrated so that the biometrics of the customer
can be used in case he forgets his PIN. This can be a secure method for authentication
as the biometrics of each person is different.
3. The ATM banking system should integrate touch display. All the numbers and options should
be displayed on the screen itself. This would allow better interaction of the users.
4. The proposed ATM banking system should be programmed in a way so that it asks the
customer the type of denomination he wants the money to be withdrawn.
5. The ATM banking system should be always filled with cash in order to increase the user
accessibility.
6. The ATM banking system should be proposed in a way so that it is cost-effective. In place of
the printer, the system should be designed in a manner to give the display the details of the
transaction on the screen itself.
Business Effectiveness
Any project that is started or proposed should focus on the business effectiveness and how the system
can reduce the initial costs, maintenance costs, designing and development costs and increase the
revenue(Sundqvist, Backlund&Chronéer, 2014).
The ATM banking system that is proposed and also the modifications that can be implemented should
identify and assimilate the following benefits:
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1. The touch display of the ATM system can attract more and more customers which would
develop the customer base.
2. The biometric identification will allow the storage of data which would provide a database to
the banks.
3. The economy of the banks can be flourished if the customer base would be increased.
4. The ATM banking system is just not about the withdrawal of money. It can act as a source of
revenue for the banks.
5. More customer base would result in more transactions from the system which would, in turn,
reduce the card fees.
6. The market reputation of the banks can flourish if the ATM system is more accessible. This
would enable business growth and people will be assured to invest in the policies and fund of
the bank.
Functionality Analysis
The functionality of the ATM banking system can be drawn out in the following major categories:
1. Operational Functionality
The operational functionalities of the system are as follows:
 The ATM machine should be able to read the card and also the bank it is associated
to.
 In case of the wrong PIN, the message should be displayed.
 There should be no false authentication using the biometrics.
 The system should be able to dispense the cash equal to the amount the user entered.
 The users should be able to deposit the cash into their accounts.
 The system should be able to give the option of savings and current bank account to
withdraw the cash.
2. Technical Functionality
The technical functionalities are:
 The system should ask for the denomination and dispense the cash according to it.
 The system should provide details of the latest transaction.
 In case of session expire, no data loss should be there and integrity should be
maintained.
Resources required
The resources for the proposed system in the case study are as follows:
1. Virtual network (Software): The banking system requires a virtual network for the operation.
The details and all the other things should be a part of the virtual network.
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2. Information Model (Hardware): Before the designing of the system, there has to be an
information model of the system which gives us the information about the requirements and
the functionalities of the system.
3. Manpower (People): The system proposed requires manpower to carry out the system for
designing, engineering those designs and maintaining the designs.
4. Capital (Financial): The system can be set up only if there is enough capital for setting up the
system.
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Stakeholder Map
Figure 1 Stakeholder Map
Broad Feasibility of the Project
The ATM banking system project should undergo feasibility test. There are four broader categories
under which the feasibility test can be carried out (Mukund, 2017):
1. Technical Feasibility
The following technical requirements of the system should be analyzed:
 Designing the requirements: All the functional and nonfunctional requirements
should be analyzed.
 Engineering the designs: The designs should be technically designed and analyzed
upon. A study should be carried out as to what functionalities can be technically
implemented.
 Software study: The programs and the software required for the proposed system
should be analyzed.
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 Unit design and testing: The unit designs should be made and testing on each unit
should be carried out.
2. Economic Feasibility
The cost benefit from the proposed system should be studied. The project cost estimate should
be documented. The current system has benefits but also the costs. After the modifications,
the benefits will be more than the costs.
3. Legal Feasibility
The current system only needs to follow the policies of the bank. If the biometrics is
implemented, the laws of government have to be followed.
4. Operational Feasibility
The operation of the current system is not as much user interactive. If the touch display,
biometric authentication and the choosing of denominations are integrated, then the
operational smoothness increases. The maintenance of the system has also to be taken into
account.
Outcomes Proposed
The outcome of the system should follow the following:
1. The user accessibility should be increased.
2. The user instructiveness should be increased.
3. The authentication should be made easy.
4. The inconvenience should be reduced.
5. The economic benefits should increase.
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References
 Epf.eclipse.org. (2018).Concept: Inception Phase. Retrieved from
http://epf.eclipse.org/wikis/openup/practice.mgmt.risk_value_lifecycle.base/guidances/
concepts/inception_phase_C4456871.html
 Pereira, G., Sonfack, H., Vallipuram, K., &Karanxha, K. (2013). SOFTWARE
REQUIREMENTS SPECIFICATION. Retrieved from
https://arxiv.org/ftp/arxiv/papers/1305/1305.4378.pdf
 PwC's Strategy&. Strategyand.pwc.com. (2018).Capability identification and building.
Retrieved from https://www.strategyand.pwc.com/cds/capability
 Sundqvist, E., Backlund, F., &Chronéer, D. (2014). What is Project Efficiency and
Effectiveness?. Procedia - Social and Behavioral Sciences, 119, 278-287.
http://dx.doi.org/10.1016/j.sbspro.2014.03.032
 Mukund. (2017, December 13). Why a Feasibility Study is Important in Project Management
[Blog comment]. Retrieved from https://www.simplilearn.com/feasibility-study-article
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