Ocado Group: Analyzing Business Environment, Ethics, and Technology

This report analyzes the business environment, focusing on the factors influencing business decisions and their impact on companies, with specific reference to Ocado Group. It assesses the effects of business ethics and corporate social responsibility (CSR) on modern business organizations, highlighting how ethical practices and sustainability enhance goodwill and long-term success. Furthermore, the report evaluates the effects of technological change on the company and its overall technology strategy as a source of competitive advantage, emphasizing the importance of innovation and automation in maintaining market rivalry. The analysis incorporates the Carroll’s CSR model to underscore the importance of economic, legal, ethical, and philanthropic responsibilities in business operations, ensuring a holistic approach to organizational sustainability and societal betterment.

Business Environment

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Assess what influences the businesses when making decisions and the impact this has on the
company.......................................................................................................................................3
Assess the impact of business ethics and corporate social responsibility (CSR) on modern
business organisations.................................................................................................................4
Assess the effects of technological change on the company and its overall technology strategy
as a source of competitive advantage..........................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Business environment is the collection of every kind of element which are external or internal in
its nature this collection of elements involves employees as well as consumers requirements and
the expectations of the consumers in relation to the demand as well as supply. In simple words
this can be understood as the functioning of marketing in which marketing means to the
capability of the commercial business or the organization in order to manage the level as well as
construct suitable relationship with their consumers as well. In addition to it there are majorly
few kinds of elements which are social another one is physical element (Byrd, and Sparkman,
2022). Moreover to this internal element are the very crucial role in the organization as it has
been utilised in order to create as well as interact with the consumers effectively and supply them
different offerings of the organization which can assist the organization in gaining more goodwill
which will lead to their long term success as well as sustainability in the market area. Business
environment also involves the micro as well as macro environment in which it is functioning. In
addition to best the following report is entirely based on the organization Ocado group which is
known to be the international organization of United Kingdom that basically deals in the grocery
as well as technology products. Moreover to this organization is situated in Hatfield England.
TASK
Assess what influences the businesses when making decisions and the impact this has on the
company.
The elements that are considered by the respective organization at the time of their practices of
the business are described in brief.
 Market Research – The commercial businesses requires to majorly pay more emphasis
to the operation of their businesses and also to the dynamic trends of the consumer Base.
Through evaluating the suitable data as well as information management of the respective
organization need to take sufficient measures in order to react in accordance to the
requirements as well as preferences of their consumer base (Fergnani, 2022).
 Competition - Competition is known as the element which major influence the process
of decision making in the organization. In addition to this currently the situation of
market is very competitive and because of this management of the respective

organization needs to pay more concentration to the functioning as well as operations of
the business of their competitors in the market area.
 Economic Environment - The economic condition of the business is basically essential
because this is linked to the purchasing power of the customers in the market area and
simply which products the consumers can be conveniently afford. In addition to this at
the time when taking crucial decision management of the respective organization keep
this in mind that they need to comply with some basic standard as well. For example
management need to impose high rates on the offerings at the time of the recession
economically (Göçer, Özpeynirci, and Semiz, 2022).
 Social Responsibility - Social responsibilities towards the consumer is one of the crucial
element which impacts the decision making process of the business. In accordance to the
economist Paul Cohen that belongs to the international institute for the sustainable
growth focus more on the idea in which the commercial businesses need to act in
accordance to the betterment off the atmosphere and community as well as in the interest
of the common people.
 Cost and Benefit - In accordance to take the suitable decision for the betterment of the
organization this is mandatory for all the commercial businesses in order to create and
evaluate the cost as well as benefit. In addition to this this type of the method basically
focus on accounting the expenses for the commercial businesses from the method of
manufacturing and revenue which will be gained at the time when the offerings of the
organization is sold in the market. Hence the management of the respective organization
can be more capable to evaluate if they are specific goods can provide the organization
with good opportunity in future (Hadjielias, Christofi, and Tarba, 2022).
Assess the impact of business ethics and corporate social responsibility (CSR) on modern
business organisations.
Corporate social responsibility is basically used in the element if any type of commercial
business function in the ethical as well as sustainable way and basically deals with the influence
and effects of its company that are environmental and social. In addition to this corporate social
responsibility is commonly regarding the functioning of the organization in the ethical manner
and they need to focus on the betterment of their community as well as environmental for the
long period of time. In addition to this it also refers to the person or the organization functioning

regarding the betterment of society, environment, human rights as well as community and
environment. In addition to this various advantages can be for the commercial businesses
through working on the sustainable as well as ethical way. Moreover to this these responsibilities
can assist the organization in their enhanced level of goodwill which will lead to the long term
sustainability as well as success of the organization. Currently the awareness is basically
enhancing among the customers regarding the significance of social responsibilities which are
need to be obeyed by the commercial businesses. This is basically refers to how the commercial
businesses maintains as well as managed to work the practices of their operations of the business
in order to create as well as enhance the optimistic influence on the community in which the
organization is working. In addition to these people need to appreciate the organization for the
top quality goods but they also need to recognise them for their practices which is betterment for
the community as well As for the environment (Kentosová, and et.al., 2022).
The organization needs to have suitable goodwill which can be only attained because of
their top quality goods and their corporate social responsibilities. Because of this the workers
will also cherish the functioning of the organization which also have the suitable image in the
market area. At the time when commercial businesses take the decision regarding the
concentration on their obligation then they requires to be more innovative as well as creative and
conducting the activities of corporate responsibility is suitable for the commercial businesses in
various manner in which one of them is that the organization can include more raids on their
products as well as services which can lead to their more profit margins. In accordance to the
survey there are several number of consumers that are willing to spend more money if the
commercial businesses is basically committed to conduct and fulfil the responsibility towards the
environment and society. Moreover to the investors of the organization also care more regarding
the success and stability of the business in which the loyalty of the consumers is higher and
competition is low (Ohaya, 2022). Also there are various consumers that are eager in order to
support the organization that function in order to create the world a suitable place to live. In
relation to the respective organization which is the well-known organization from United
Kingdom management also take several responsibilities and a team them for the betterment of
the society as well as environment.
Archie Carroll’s CSR model

Corporate social responsibility is described in the type of pyramid. Through the systems of this
model in which the carols requires to say that why as well as how the organization need to take
the social responsibility. In addition to this this type of the model was introduced in order to
represents the obligation that need to be considered by the commercial businesses. Also few of
these applications are economic, legal obligations, ethical duties as well as the philanthropic
responsibility as well. In addition to this the foundation of the pyramid which is invented is
consider for the income and at the time when this base is considered to be the major requirement
for the commercial businesses in order to evaluate the laws, regulations as well as rules in order
to get to understand what are the actual requirements as well as demands of the shareholders of
the organization (Price, Waema, and Baiya, 2022). Moreover to this on taking the obligation
which are linked to the discrimination area or philanthropic the commercial businesses need to
understand and learn the several different ethical obligations which they need to follow.
Moreover to corporate social responsibilities represents regarding the behaviour as well as the
nature of the commercial businesses that can be adjustable as well as economical profitable with
rules and regulation and it also seems helpful in the social as well as in the ethical way. In
relation to the respective organization Ocado group it is their obligation and responsibility in
order to manage as well as maintain every of the duty and responsibility towards the betterment
of the environment and society so that their customers and the workers cannot get negatively
impacted and also assist in increasing their goodwill in the market area.
Assess the effects of technological change on the company and its overall technology strategy as
a source of competitive advantage.
The information as well as communication tech means to the components that supports
the contemporary computing. It gives the impact on the operations of the business and increases
the effectiveness as well as efficiency through utilizing the latest tech and automation in the
operations of the organization. In relation to the respective organization Ocado group the
environment of the management is basically influenced through the alteration in the technology
implementation in the operation that basically leads to the arrangement of the rivalry in the
market area in which the organization is functioning (Prieto-Sandoval, and et.al., 2022). In
addition to this automation as well as innovation are basically the mirror picture of all the
commercial businesses and in order to get to understand that indirect or direct impact of these
elements are basically the only components through the commercial businesses can be done.

Moreover to this after the determination of these components the impact of the commercial
businesses can be affected through it and through the assistance of the environment of the
commercial business the detection of several different resources that can be helpful for the
organization will get to understand the potential opportunities worth for the respective
organization. In addition to this the planning can also assist in improving the entire development
as well as productivity and performance level of the organization which leads to the enhanced
profitability of the business. These all are the elements that can be the reason behind the
influence that might happen at the time of technology and the innovation in the operations of the
company (Sardiya, and Yakub, 2022).
Economic responsibilities in the commercial businesses regarding the formation of the
services as well as goods which can be helpful and which can accomplish the requirements and
preferences of the consumer base and from that the organization can generate the revenue from
it. In addition to this the legal obligation of the commercial businesses is to monitor the OR
regulation as well as laws which are imposed by the legal authorities and they need to focus on
following all of them. Also ethical responsibility is known to be such obligation that basically
goes by the normative and expectations of the society in accordance to the regulations and laws.
Moreover to this philanthropy responsibilities are refers to search obligation that involves
discretionary as well as voluntary practices of the commercial business.
CONCLUSION
From the above report it has been concluded that technology which are implemented by the
respective organization can assist them in the long term accomplishment of goals and objectives
in the effective as well as efficient manner. It also represents that how the commercial business
has encounters the various different challenges and effects as well as what are the manner in
order to overcome those problems as well are concluded in this report. In addition to this the
understanding as well as evaluation of the technological development in the corporate social
responsibilities are very essential for the respective organization in order to implement in the
practices of their business.

REFERENCES
Books and Journals
Byrd, M.Y. and Sparkman, T.E., 2022. Reconciling the Business Case and the Social Justice
Case for Diversity: A Model of Human Relations. Human Resource Development
Review, 21(1), pp.75-100.
Fergnani, A., 2022. Corporate foresight: A new frontier for strategy and management. Academy
of Management Perspectives, 36(2), pp.820-844.
Göçer, A., Özpeynirci, Ö. and Semiz, M., 2022. Logistics performance index-driven policy
development: An application to Turkey. Transport Policy, 124, pp.20-32.
Hadjielias, E., Christofi, M. and Tarba, S., 2022. Contextualizing small business resilience
during the COVID-19 pandemic: evidence from small business owner-managers. Small
Business Economics, pp.1-30.
Kentosová, V., and et.al., 2022. Immigrant Entrepreneurship and Dynamics of Being (Dis)
Advantaged: An Exploratory Multi-Case Study of Eastern European Origin Immigrant
Entrepreneurs in the Nordic Context. In Disadvantaged Minorities in Business (pp. 73-
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Ohaya, R., 2022. Implications of Public-Private Partnerships on Enforcing the Disadvantaged
Business Enterprise Program Within the Federal Highway Administration (Doctoral
dissertation, California Baptist University).
Price, R., Waema, T.M. and Baiya, E., 2022. Optimizing Strategy For Results: A Structured
Approach to Make Your Business Come Alive. Greenleaf Book Group.
Prieto-Sandoval, V., and et.al., 2022. The case of an agricultural crop business association in
Navarra as circular economy intermediary. Circular Economy and Sustainability, 2(2),
pp.713-729.
Sardiya, A. and Yakub, M., 2022. Using Online Survey for Business Research in the Global
South: Doing Research in a Developing Country.